"New Car Purchase"

I have been using Suresky for a little over 4 years now and I am very happy with the friendly personalized service across the board from purchase to service and parts. No complaints and if there were, they are handled professionally

"Great Service"

I just bought a Jeep this Saturday. I was just looking and decided to visit suresky I had no intentions in buying anything until I saw the color and trim of the Renegade I was looking for. The salesman John was very helpful he was actually the one who greeted me at the door he was very informative there was no pressure to buy anything they let me go for a test drive and I decided to buy that day the whole process was very pleasant I would definitely recommend this dealership to anyone" thanks again John for your help".

"R.i. Suresky And Son, Inc"

After purchasing a used truck, I realized it did not have trailer electric brakes. Discussed with the Suresky salesman (Edison Ramos) and he acknowledged that had been a miscommunication as he had understood that these brakes were required for buying this truck for my intended use, and Suresky installed the brakes at No Charge to me. Im extremely happy with this commitment to customer satisfaction. The service dept (service advisor Mary Vadez) was knowledgeable, efficient, and courteous. Thx to all

"Sureskys Is The Best!"

I have purchased two cars from them and now a third helping my sister. Sureskys is unbelievably friendly, helpful and very accommodating with pricing. I never feel pressured and they make the whole process so comfortable and stress-free. John vandemark the salesman was the best piece of the puzzle. We spoke on the phone and emails before I even got there and pretty much worked out a lot of the deal. My sister changed her mind between the second vehicle and John vandemark didnt blink and eye , changed gears and did the paperwork for the other vehicle. I cant say enough about them go buy a car there!

"Reliable Service"

Professional, knowledgeable, courteous employees. Dependable work done in a timely manner, at a fair price.

"President"

The sales and finance staff were courteous, friendly and helpful going the extra mile to make my car buying purchase seamless and enjoyable. I would recommend this dealership to anyone who wants to purchase a new or used vehicle without the stress and hassle of the car buying process.

"Shawn Smith"

Have to say the process was pretty easy - Purchased today a new Wrangler Sahara Unlimited white with black leather interior for my wife and daughters - Took it home today and they love it - Manny my sales rep did a good job getting me to the number I was willing to lease the vehicle for. Upon picking it up and the vehicle was ready the prep was not properly done for a new car and had to go back - My wife will have to bring it back in as they still couldnt get the spots off the rear bumper but assured us they would. The individual who showed up the tech features was fine and we have cars with much more tech features (and two daughters who are very tech savvy so no big deal here). Have to say was surprised that neither the tech guy or Manny knew how to educate us on the removable roof and soft cover. Decided to watch videos tonight on Utube and understand how to do it now - Think the reps should be educated on what is involved - Bottom line Manny sold me the vehicle so he did a good job getting that done but i have to say the delivery/pickup could have been better. Regards, Shawn Smith

"2nd Vehicle Purchased Here!"

This is the second vehicle purchased from Jimmy Melagos at Suresky. Having experience selling cars there is no doubt that Jimmy and his team provide exceptional customer service and really work with you to find the best vehicle for you! I brought my sister in and she purchased a 2017 Hyundai Elantra and Jimmy made sure she left happy. I ended up trading in my Cherokee purchased there 3 years ago for a Hyundai Tuscon because the deal was too good to pass up! Dont hesitate to buy from Jimmy and Suresky, you will not be dissapointed!

"Excellent Service Department !!!"

I own several vehicles that I use Suressky for service. Every time theyre offered exceptional customer service at a great price.

"Easy Sales Process"

Just bought a Hyundai Tucson and was pleased with the sales process. First went looking at cars three weeks earlier and Peggy in sales was helpful with test drives and was understanding when I said it would take a little while before I could buy. But she was so helpful that when I had my downpayment together, I went right back to Suresky. Pickup day took a bit of time to get all the paperwork signed, but I was shown all the cars functions, bluetooth was hooked up to my phone, and bluelink activated. My family has bought three cars from Suresky, and always get a good deal with wonderful service. Would recommend this dealer without hesitation!

"Awesome Dealership"

We have purchased quite a few new cars from them Jimmy M is a great salesman to deal with and they gave us a awesome deal.Great staff in showroom area

"2017 Jeep Renegade"

Great Experience! They really helped me with choosing the right car. I was torn between two cars and they did the best they could to give me what I wanted for a decent price.

"Look Elsewhere"

The initial purchasing process took all day with the salesman constantly "needing" to speak with "his manager" several times. Heard that before. When I went for financing, even though I received a better interest rate from another dearlership, theirs was much higher, but I wanted the vehicle and went for it. Service is another story. Friendly, but never accuate and must wait forever. Several misdiagnosis and expensive.

"Horrible Customer Service"

07-20-2016

Brought my car in this morning for a routine oil change. Had me standing there waiting for a guy named "Joe" whom was evidently too busy to give me the time of day. After about a half an hour and no contact from "Joe" I got in my car and left. I will NEVER bring my car here for any type of service nor will I be leasing any cars from here in the future.

"Newly Leased Vehicle"

We recently leased a Hyundai from the Goshen location but not before doing our homework and knowing exactly what we wanted. Be prepared to be approached like white on rice from sales reps. They are aggressive. We chose Dennis Pitcher as our sales rep because he was polite and respectful when we said we were just looking. He allowed us breathing room to take our time looking over vehicle without aggressive sales pressure. Dennis was able to answer all our questions, prepare paper work and even help deliver the vehicle to our home once the lease was complete. We would highly recommend that anyone looking to buy or lease a Hyundai to ask for Dennis Pitcher. He gets 5 stars in our book.

"Great Dealership To Work With."

01-29-2016

This is a great dealership to work with. We have both several cars from them. The sales department is excellent, they make buying a car easy. They make you very comfortable. Service Department is great, neat and clean and always take care of my vehicles. Customer Service is always helpful and friendly.

"Always Professional And Helpful."

01-29-2016

I bought a certified pre-owned Genesis Coupe from Suresky and Ive been very happy with the whole buying process as well as the service department. They threw in free oil changes and road hazard protection as well as nitrous filled tires. Theyre always happy to listen to you and they actually address the issues and give a proper response. Theyve even done some minor additional repairs or tweaks free of charge more than once. They are real people and they dont try to nickel and dime you at the sales or at the service departments. Overall very glad that I decided to buy from them.

"Great Dealership Easy To Deal With Best Deals"

01-27-2016

Great dealership easy to work with will do business again

"Easy In, Easy Out Just Like They Say."

I had a last minute maintenance appointment for which they still fit me in to their schedule, again,

"Always A Pleasure To Deal With"

Have purchased many cars from Suresky and had them serviced by Suresky over the years. Purchase and service appointments have always been a good and rewarding experience. Recently brought our 2008 Dakota in for a high pitched noise in the rear of the truck. Contacted our favorite service advisor Joe Uhelsky, who quickly setup an appointment to meet our schedule. The problem was quickly identified by a service tech. Joe contacted us with the nature of the problem, time necessary to fix it and cost of repair. Repair was completed within the stated time frame and at the cost originally stated. Suresky was also able to complete a recall issue. A nice plus was a free vehicle wash. Hats off to Joe and Sureskys service personnel.

"Great Place People And Service"

Same story, different day! SURESKY in Goshen, NY is about EXCELLENT, COMPREHENSIVE service professionals whove never let my family down in ten years and three vehicles.

"After Good Experiences, You Disappointed Me;"

01-04-2016

second car I have purchased in 4 years; went there because I felt service was great; I walked away from a better offer at another dealer only because I felt Suretsky service was excellent. I needed two things, my brakes checked, and that was done, and I needed to buy a second key since car came without one; After waiting 3 weeks for a key, I had given them my credit card # , yet when I got there I waited two hours, paid over $200 ;; I hesitate to post this but as i said,, they disappointed me; return customer seemed to be ignored; one more thing, the manager who is in the sales department should not admonish his staff in view of customers; It was embarrasing for them and me; .

"Worked With Me"

The shop took my vibration issue seriously and resolved it to my satisfaction while another Dealer could and would not do it. Wait times are a bit long but they take pride in completeing the work. Sales is almost to fast didnt expect to drive in, trade and drive out with a new vehicle.

"Service"

06-06-2015

I went in for a oil change on my 2015 dodge dart gt and it took them an hour . then when I went to check out my service writer had an attitude and right after that I go to my car and they forgot to reset the oil life indicator. I was also there the day before because of a warranty concern and the service writers that I had dealt with had attitudes and gave me some stupid reason why my crack in the window went from 4 inches to 12 inches . overall the worst customer service I have ever received in my life .

"Service Department Review"

06-06-2015

I have used the Service Department at Sureskys for a few years now starting with my Dodge Calibur and now my 2013 Dodge Dart Limited. They truly care about the customer. I have had a few minor issues which they always address and resolve in a professional timely manner. I would recommend them to anyone for service to their car. I hope they continue to do good work and service..

"Service Shop"

There service shop is terrible from booking to getting work done

""bad After Sale Warranty Service - Buyer Beware!!""

I brought a used 2005 Dodge Magnum from them I found through Cars.com. The vehicle was nice shape and sales lady was okay to buy from but with less than 500 miles on the vehicle, the engine light came on, started blinking and it was running really rough at idling and just about stalled out at stop lights, stop signs, stops behind other vehicles, etc. I contacted the dealership and told them of the issue, that the owners manual stated that the vehicle "needed IMMEDIATE ATTENTION" when engine light was flashing however they wanted me to drive it back to them...160 miles away!! I wasnt going to risk breaking down or damaging the engine so I asked them to come and flat-bed the vehicle to them for service. The servicing rep I was dealing with wouldnt flat-bed the Magnum to their facilities so she said to take it to a local dealer for troubleshooting which is about 8 miles from where I live. The local dealership found & fixed the problem in only a day but then Suresky refused to pay the dealership for fixing the vehicle making me have to pay for it. After 6 weeks and numerous emails to Suresky and phone-tags they still refuse to reimburse me for the cost of $265 it cost me to get the vehicle fixed (not to mention having to take a day off from work using up a vacation day) So is THIS is How They Stand Behind Their Products and Treat Their Customers?!? VERY POOR AFTER-SALE SERVICE!! -- VERY DISAPPOINTING TO SAY THE LEAST!! Should rename the dealership "SCHEISTER-SKY". FWIW, I usually dont complain about things however I live 160 miles / 3 hours away from this dealership and they were of absolutely NO assistance in getting the issue resolved. Less than 500 miles and NO help?!? -- Come-On!! So WHY pay extra to buy a used vehicle form this dealership vs. a private seller? BUYER BEWARE!! STAY FAR AWAY FROM THESE JOKERS (maybe unless you happen to live around the corner so you can bring your used vehicle to their service center when it develops problems)

"Worst Service!!!!"

I cannot even explain how terrible their Service Dept. is. Ive dealt with other dealerships in the past and never received such poor service. Unfortunately, they are the only Hyundai dealership nearby, but I would rather drive 40 miles than go back to them. As a result, I would never buy another Hyundai car again.

"Worst Experience I Have Ever Had Buying A Car"

07-18-2014

I have bought and sold at least a dozen vehicles and this was by far the worst experience I have ever had. Actually, I dont think I have ever encountered this much difficulty. When I called about the vehicle I was interested in, I was told that the dealership did not have that car so I had to give them the VIN and advertisement ID and it only got worse from there. Obviously, the staff is not knowledgeable about their inventory, nor helpful in the buying process. The management is even worse. I traded in a vehicle in excellent condition to buy a newer pre-owned vehicle with less than 20,000 miles but when I complained about the bald tires on the car I was told "it passed inspection". Their lack of knowledge on how to register a vehicle in another state alone is enough to send me elsewhere next time. I wound up having to return to the dealership on three separate occasions because they had screwed up the process despite the instructions being clearly spelled out on the states website. I purchased my last 4 vehicles from CarMax but thought I was getting a good price from Sureskys. No deal is worth the ridiculous hassle and wasted time. We were contemplating buying a second vehicle at the same time as the first but I will never buy from them again. Not ever. Save yourself the stress and go somewhere else.

"Poor Service Department!!!!"

Took my 2014 ram in for 1 recall. Waited almost 3 hours. Today the truck is having worst issues since it rolled in there & I have to go back and wait again for them to attemp to fix it. Would never recommend this dealership for repairs!!!!!

"Delia Goldberg"

I went to this dealership to purchase a car. Raymond Dyson was my representative. He was very attentive along with his crew. I was very pleased with the service, attentiveness and professionalism. I will do business with them again. Thanks Ray and the Suresky crew!

"Overall"

Called regarding an ad. Seth checked for my daughter and came in his day off to help her buy her FIRST car. We are so happy with all help and dedication. We really appreciate on how she was treated, like a person not just a kid. It was the best experience she has had. THANK YOU for all your help.

"Horible Horible Horible"

ANTHONY WAS GREAT BUT YOUR MANAGEMENT LOOSES YOU DEALS!!!! SEEMS LIKE NOONE WANTS TO STAY AROUND AND HELP A CUSTOMER WHEN YOUR CLOSE TO CLOSING. THEY ASKED ME TO COME BACK THE NEXT DAY BECAUSE IT WAS 5:30 AT NIGHT, SO I DID LEAVE AND WENT TO MY NEXT CHOICE AND LEFT THERE WITH A NEW TRUCK. YOUR LOSS AND MY GAIN BECAUSE I WAS TREATED LIKE A HUMAN WHERE I DECIDED TO PURCHASE!

"Bad Customer Service And Terrible Management Team."

Worst customer service ever. Once you leave the place dont expect to be treated well. From the top down this place isnt where you want to make a investment at. Unprofessional and a sleezy car buying experience. This place has gone down hill.

"Happy Hyundai Tucson Owner"

Being the proud owner of a Santa Fe and living in the mountains here, commuting to work can be a bear in the winter months. We knew we needed to trade in our Toyota and lease something else... another SUV. So we went to Suresky to check out Tucsons. We had the pleasure of meeting Ray Dyson, who made the experience of "car shopping" a pleasant one. Though the dealership was buzzing with business, Ray was pleasant, very knowledgeable, thorough and attentive. We hlghly recommend asking for Ray if you have the chance. We decided to lease a 2014 Tucson and quite content with the deal we got, drove off the lot in our new SUV after about 5 hrs. Thats about the only drag to purchasing/leasing a car... the time it takes for all the paperwork, car prep etc... Kudos to the car brand/dealership that can improve this to a 1-2 hr process! We look forward to seeing if the Service Department at Suresky can live up to the high standards of customer service that Ray Dyson set.

"Carlo Mangiavillano, Made It Easy To Buy A New Car"

My family and friends have bought cars from SURESKY before, and we have heard the "GOOD" and the "BAD". Let me tell you about Carlo, the way he walked us through the entire process was magnificent. He just made my husband and me feel comfortable as he explained all the steps we would take that ultimately put us in our new avenger.

"Extremely Disappointed"

Everyone raves about how wonderful Jason Madison is . Well let me be the first to say that his people skills are atrocious and he is very unprofessional. My experience at this dealership has not been very pleasurable and I will not recommend this place to any of my loved ones nor will I ever purchase another car there.

"A Wonderful Experience"

once again Anthony Vogel went above and beyond to help make someone else in my family a satisfied custumer.He was curtious,helpful and very knowledgeable through all phases of our car buying experience.My family will use Suresky and Anthony again on our next purchase. Vicky and family,pine island n.y.

"Excellent Dealership.......very Professional!!!!!"

Henry Knowles and Jason Madison are very professional ,pleasure to deal with and no pressure! this is my third car from sure suresky and second from james madison,very knowledgeable!

"Great Experience!!!!"

After hearing so many bad stories about car dealers my first time dealing with one instead of a private owner was much better than I ever expected. The first contact I had was with Richard Pasiut. I told him what I wanted and he directed me to exactly what I was looking for. Richard then assigned Ken Holmes to take me through the rest of the process, starting with the test drive and showing me some of the accessories that came along with the 2011 Jeep Cherokee Overland series that I was interested in. Jason Dillon then explained all the financing that was involved including exactly what was covered in the warranty and what my options were in detail for added coverage & even shared with me what coverage he used on his car to help me decide what was important for my purchase. I then returned to Ken Holmes to finish the transaction and he walked me from front to back, inside and out before I left the lot with my new vehicle. 3 days later I received a call from Ken to make sure I was happy and if I had any questions. I highly recommend using Suresky for your next and all future purchases!!!!!

"I Bought My First Car On My Own"

11-25-2013

Henry Knowles and Jason Madison helped me out so much. I was able to get low payments and a low APR on a 2013 Hyundai Tucson. I was very impressed with theses two men! I want to thank them for all the help they gave me. Therefore I will recommend both of these men to anyone who is looking for a car.

"Very Helpful"

11-25-2013

I was looking for a specific car in a certain price range. Though Suresky did have the car I was looking for, they were incredibly friendly and helpful. I have received a follow up email and call from them after my visit.

"The Veterens Lunch U Gave Today"

11-14-2013

i want to thank you for the wonderful lunch you gave the vets today !!!...you made hundreds of people happy today .......when i get my settlement i am coming to you for a van.... not many people go out of their way to share as you did today..... what a fantastic meal.....thank you again james bates and wife linda of cornwall !

"They Tried To Cheat My Daughter"

My daughter was told her 2008 Elantra needed CV boots. I told her to wait until I could get our local mechanic to do the work. I took it to my shop, that I have used for 10 years. They said there was nothing wrong with the CV boots, they had two mechanics look at the car. They said that Suresky was trying to rip her off I believe the Suresky tried to take advantage of a single female. Shame on them

"Phil Katz Has Once Again Went Above And Beyond."

11-15-2013

Phil Katz has taken care of my family again. I traded in a vehicle and got a better one for my needs. Phil Katz has helped us purchase our third vehicle at Suresky. He is always there to assist us with our needs. Phil Always makes time for us. Thank you Phil and thank you Suresky. I love my new Jeep Liberty Sport. I will be back again to purchase a vehicle for my son. I refer all of my friends and family to Phil and Suresky. Now I see why you are truly a 5 star dealer. Thank you again. I look forward to servicing my vehicle at your dealership.

"The Best Deal In Town. Thank You Phil Katz."

Phil Katz always makes a deal happen. He is a hard negotiator for you. He comes back with the best possible deal. He goes above and beyond to make a customer happy. He has done business with us two times and now I am working on our third vehicle. The service department always takes care of their customers. The facilities there are very clean. They always have coffee and donuts in the waiting room for the customers. The bathrooms are state of the art and always clean. Buying at Suresky is a pleasure. Phil Katz will make any deal happen. Thank you Suresky.

"Good Dealership, Great Salesman!"

11-15-2013

Loved working with Jason Madison. He is a very knowledgeable salesman.We feel the bargaining process was fair and Jason worked hard to get us into the new car we loved. This is our 3rd car that we have purchased from this dealer. Overall experience was EXCELLENT!

"Good Dealership, Great Salesman!"

Loved working with Jason Madison. He is a very knowledgeable salesman.We feel the bargaining process was fair and Jason worked hard to get us into the new car we loved. This is our 3rd car that we have purchased from this dealer. Overall experience was EXCELLENT!

"Great Service, Clean Facility, Friendly Personnel"

11-15-2013

Met with Ray Valent, very hospitable and courteous. Also met with Steve Grosso to fill out all the paperwork. Both gentlemen explained everything very properly and in a very friendly way.

"The Best Experience I Ever Had Buying A Car"

11-15-2013

Ive purchased many vehicles in my life but never had an easier more enjoyable experince buying a new car. My salesman, Jason Madison was courteous, patient, respectful, informative and honest. He made the process of buying a car easier than Ive ever experienced. He was well organized and didnt play any games or insult me because he offered me a fair price for my trade in at the start. Anyone that doesnt buy a car from him....doesnt really want a car !