"Great Service "

10-09-2017

I recently purchased a 2017 Nissan Rouge, I was extremely happy with the service and professionalism of my salesman Nasr. He went above and beyond to answer all my questions and made the buying process a good experience. I have purchased vehicles in the past and will spend an entire day at the dealership, not here I was in and out in 4 hours. Good time!!

"Mr Philip Elsner."

09-27-2017

i have just returned home from bay ridge nissan and i am driving one of the best cars i have ever driven my sales guy was robert siew and i would almost consider him a friend.he gave us such a great price after switching our old car for a new nissan rogue.KUDDDOS FOR ALL THE PEOPLE OF NISSAN BAY RIDGE.,PHILIP ELSNER,

"Shady Dealership"

08-15-2017

Terrible experience. They make mistakes and refuse to take responsibility. Instead they want to shift their errors to the customer. One of the manager was very unprofessional. Would not recommend this place to a dog.

"Victor Conde"

08-15-2017

I came to Bay Ridge Nissan looking to purchase a nice pre owned SUV. I was instantly greeted by Product Specialist, Robert Siew. He was very patient, knowledgeable and helpful. I test drove a few vehicles until finally choosing a beautiful 2016 Jeep Grand Cherokee Limited. Robert helped make the whole process easy and stress free. I will definitely be coming back to Bay Ridge Nissan for any future purchases as well as referring my friends and family to Robert.

"Really Bad"

07-27-2017

It is been 2 months I still did not get registartion and car title

"My Day Car Shopping"

The customer service here was amazing David Tait Id an gret Employee and i will refer him to anyone when they go car shopping . He knows his stuff and is very persuasive .

"Great Service - Better Than I Expected."

At Bayridge NissanThe sales representative, Robert, was very helpful and offered some great advice - i was in the market for an older cheaper car, but he pointed out the benefits of owning a newer car with less mileage, wear and tear could end up saving me money and headache in the long run. i was looking for a safe family car within a certain budget and he recommended a used 2014 Nissan Rogue with under 30K miles. after driving it for a couple of days, i must say im glad Robert offered his advice, the car is clean, handles great, breaks on point, almost like a new car. Then there was the financing manager (forgot his name), even thou i have really bad credit (defaulted college loans), he took the time to find me a good deal from a well known bank (great terms for a guy like me)- The process took whole day - Rob and couple of other employees stayed overtime helping me set up my insurance and making sure i drove home that day. Id would recommend this dealership to anybody buying their first family car. from the time i got there i felt welcomed. (i had visited a few other dealers with my wife and daughter, i bring my 2 year old everywhere to test the quality of the customer service and always felt rushed and uncomfortable, plus i got the feeling the reps were just looking for a sale, instead of taking care of my transportation needs.) Overall a great experience and im a very grateful to the team at Bay Ridge Nissan for helping achieve something i needed to do for my family.

"Very Satisfied Customer"

05-15-2017

I went to Nissian to trade my 2012 Sentra for something I want to keep. I was paired with a sale rep named Sasha. Sasha was great in helping pick something I really wanted, make, model, year, color, etc. Sasha also worked hard with his co-workers to get me the best percentage rate (exceptional). I must say I walked out with a black on black 2017 Nissian Atlima which I am extremely happy with. Go to Bay ridge Nissian to purchase your new or used vehicle and ask for Sasha, 5 ***** for his service. Thank you very much

"Dishonest Manager"

04-27-2017

Beware!! I bought a Infiniti G37X in February 2017 from BayRidge Nissan.. the whole process went good until a month later as Im going over the bill of sale ensuring that the numbers add up..I realized I was charged for Stay-Nu service that I never asked for and was promised for free for 2 years by sales manager DWAYNE.. I called Stay- Nu to cancel the service and get my refund back because I never asked for that service.. Stay-Nu said I have to go back to the dealership in order to cancel the service and get my refund.. I went to the dealer and spoke to DWAYNE about my issue .. he claimed that "it was an error " on his part.. however it would never have been error if I didnt catch it a month later .. After calling Nissan Corporate and telling them about the issue .. I went back to speak to DWAYNE about not wanting the service and refunding me the fee for the service I never wanted and charged for.. I got to the dealer and asked to speak to him.. the secretary paged him.. I waited for about 20 minutes .. I didnt get to see Dwayne another manager came to speak to me and ensured me that I will get a refund back...The moral of this review is that DWAYNE the sales manager was dishonest and charged me for a Stay-Nu service which he said would be complimentary for 2 years but charged me for it... Im writing this review to let other consumers know beware when buying a car from BayRidge Nissan specially if you dealing with Dwayne make sure your numbers add up and asked what are the fees for and make sure the numbers add up ..make sure the sales manager is crystal clear with the fees you are charged for..

"Rogue 2017"

03-31-2017

I came to Nissan Bayridge to trade in my car and purchase a new vehicle. The sales representative Pooran Leon Persaud was very nice and welcoming. He was very informative with comparing prices. This was his first time dealing with new cars and he did an excellent job. I was very pleased with the service.

"Thanks Nasr!!"

02-24-2017

Nasr was very helpful and professional and made leasing a car a breeze!! Thank you for your great customer service, I will recommend you to all my friends and family. I am loving my new Nissan rouge :)

"Engeneer"

Sasha Shartilov is the best salesperson I ever met before. His high professional service always worry free and customer oriented. Thank you very much Sasha for your service you provide for me during many years.

"Great Quality Of Services "

11-25-2016

I recently ended up in Bay Ridge Nissan dealer to buy a car, I was abit skeptical and cautious at first as it was my first time buying a car from a dealer. Lei from the dealership was very helpful in choosing of my car. In addition, he was very patient and through explaining and answering all my questions. In the end I was very happy with entire process and the vehicle that I picked. Bravo for the entire crews at Bay Ridge Nissan and thank you.

"Use With Caution"

My partner and I where in Nissan Bayridge to buy a certified pre-owned vehicle. The salesman Karim Aga was more interested in us giving him an excellent review on this website instead of looking after our needs and answering our questions. In fact, he was so insistent about this good review that he pressured and guilted us into do it before we even finished purchasing the car. Therefore, as a result, we wound up purchasing a "certified pre-owned car" that has no working heat or air-conditioning that had to go into servicing less then one day after purchase. We feel the car was too much money due to all the add on extras that we where manipulated into to purchasing as well. He knew we where on a fixed budget. There is more to this but we will see what happens.

"Simplicity"

09-15-2016

I was shopping for a specific used automobile for my wife. We had rented one in the past while on vacation and together decided this would be our next family vehicle. I have contacts and relationships with many car guys. I was unable to locate the perfect match with price, mileage, and options in my search. To my surprise, Wifey showed me something local here in Brooklyn. She did a simple Internet search and found our eventually chosen vehicle with cars.com at Bay Ridge Nissan. Many thanks to Sammy, our salesperson for his patience and relaxed approach. We were not rushed or judged for our multiple repetitive questions. We test drove the car the same day and Sammy was very knowledgeable in auto functions and buyer insecurity. He tried making my skittish wife as comfortable as possible in this vehicle she was not accustomed to. She doesnt like driving strangers cars. We left the dealership without further action,due to a prior engagement and were treated like everyday loyal clients. This was our first time here; Sammy showed us ambition and enthusiasm even though we never committed to a purchase. This was an easy decision. We returned two days later to negotiate a contract. I can highly recommend to anyone bring your business here.

"Great Used Car Selection"

06-22-2016

Went to buy a car. Been shopping around in Staten Island and prices were kind of high. I decided to go to Bay Ridge Nissan. Prices are great with no bull crap. Fast and simple. I dealt with Ricky and he was a pleasure to deal with, he was a straight forward sales person. His sales manger Reggie was also awesome. If you live in Staten Island its worth the trip to Brooklyn. They have a bigger show room which gives you a better selection in the used car area.

"Great Customer Service Happy Happy Happy"

I really enjoy the service here at Bayridge Nissan!! The staff is great thank you Kevin cintron your really nice. And my service advisor babbo Lorenzo.

"Great Service And So Helpful In The Buying Process"

Mitch was a great salesperson. He put my in a car that I love and walked me through the buying process! It was a total win!

"Today I Had Wonderful Service"

06-13-2016

I was very happy with my service today thank you andre and thank you kevin cintron

"Hey I Purchase A Nissan Versa Note From Ricky And"

Today I purchased a Nissan versa note from Ricky and Kevin and I am very happy today with my service I cannot wait to come back and purchase another vehicle they were nothing but the upmost respectful courteous and polite I cannot wait to purchase my next Car

"Im Super Happy With My Car"

05-31-2016

Angelo was a pleasure to work with. He was courteous, professional and accommodating. He got me everything I wanted at a great price. Kevin was great as well!!

"Customer Service Is Great."

Customer service is great. The waiting room is equipped with free refreshment and coffee. My rep. Lorenzo Babo is super friendly and without me knowing he informed me about a recall on my car and took care of it. I am a very satisfied customer.

"2016 Nissan Altima"

Great Service and selection at this dealership, worked with Mitch and Kevin and couldnt recommend them more. Mitch keeps everything clear and will answer any questions you have. Timely service and great prices are what you will find if you shop here. I highly recommend Bay Ridge Nissan for your net new or used car.

"Great Service"

05-16-2016

I bought my car at Bay Ridge Nissan. The staff was great. It was a speedy process. They worked with the price for me to help me out. I would definitely recommend anyone buying a car to go to Bay Ridge Nissan

"Awesome Service"

05-12-2016

Patrick martin and kevin cintron have awesome customer service skills they made my day today god bless you guys at bay ridge nissan !

"Pathfinder"

05-12-2016

Johnny Vargas gave me amazing Service and thank you kevin i love My New 2016 Nissan pathfinder you guys beat it !

"Great Service"

05-12-2016

From the moment I walked in everyone was very nice and friendly. I was undecided as to what kind of car I would want but after looking over the line up I found the car I was happy with and drove home the same day. Im very happy with my purchase thanks to Teona and Denise ¿

"Excellent Service"

04-19-2016

After critical research online about good dealerships near me, I decided on this location, went to the sales information desk and I was immediately refered to a sales guy named Eric/Erik - well mannered and calm dude, he walked me through a lot of cars till we settled on a certified pre-owned 2013 Nissan Pathfinder with 13000 miles, and I was later refered to the finance guy name Dwayne- he is exceptional at what he does too and a real proffessional, we were able to get financing and good "apr" due to his diligence and the Service department ask for Ms Donna, good at what she does - proffessional and courteous, really helpful, overall great experience at this dealership

"Service Is Helpful And Friendly"

03-05-2016

Friendly and very helpful office is ver y clean and neat

"All I Can Say Is, Wowwww!"

03-01-2016

Buying a car can be a scary experience, an investment that could either make you or break you financially. My fears/anxiety were instantly put to rest the moment I began communicating with Liz Rivera via telephone. Scheduled me and assured Id be taken care of both with choosing the right vehicle Id love and could afford. I arrived and Sasha, practically held my hand through the whole process, "these are the choices that fits your budget ." Ray, Financing was not only knowledgeable, again, "Dont worry, we take care of you." Insurance quote, Lisa from Allstate, WOWWWWW! This part of the auto buying experience was the part that worried me the most. Not! This woman was not only genuinely a beautiful person inside and out, SHE KNEW HER STUFF! I not only left with a quote that was like 60 % less of what I expected, i felt she was family! David one of my final reps, made my exit experience comfortable. The gentlemen that escorted us to the Gas station to complementary provide gas, "OK, remember now, you must do this, be sure to always do this, youve made a lovely choice. Enjoy! Thank you Bay Ridge Nissan, a costumer for life :)

"Not The Normal, Annoying And Stressful Car Buying"

Andre assisted me with my purchase. Andre was open, honest and did everything that he could in order to insure that I got the best prices and interest rates. It was one of the best car buying experiences that Ive had so far. He actually sold me what I was interested in not what he wanted me to have.

"Great Experience"

12-08-2015

I financed a 2015 Nissan Rogue, and I am very happy with the vehicle but way more satisfied with whole friendly, fast purchase process (only took 2 days) there were absolutely no pressure nor hassle. The salesman (Kevin Cintron) was very friendly and knowledgeable he thoroughly walk me through the different features/ options of the Rogue, once the deal was concluded he personally assist me with the connectivity of my phone to the car via Bluetooth and other functions of the vehicle. Thanks Kevin Great place would recomend

"Horrible Sales People"

11-17-2015

I found a vehicle on cars .com that I was interested in. I emailed to schedule an appointment to see it. They called me this morning to confirm that I was going in. They checked to make sure the car was still available and asked what time I would be in. I told them I was already on my way and that I would be there in about an hour. When I got there they couldnt find the car. Then he tells me that it was no longer available. Someone had come in as soon as they opened and put down a deposit. He asked if there was anything else I was interested in and I told him I highly doubted they had something in my price range w/my specs. We looked anyway then miraculously the car I originally went for was available again. I test drove it. They appraised my car. To make a long story short they tried to charge me 3000 dollars more than the listed price with my trade in. They told me my car wasnt worth anything even though I know my trade-in value is at least 1000 dollars. They said that the price they had on record was 1000 dollars more than what it was advertised for. They refused to honor their advertised price let alone negotiate being that I was paying cash. I believe they were trying to force me into financing even after I adamantly stated I was not interested in financing. It was a total waste of time. Theyre extremely unprofessional and horrible sales people.

"Not A Good Experience!"

Very unprofessional. I called about a car the and made an appointment to see the car the following day. Next day arrives and I head down there and made it on time for my appointment. They claim not to have the car but according to a Patrick the day before he was going to have it ready so I could test drive it. I walk out and they come after me asking for some time to search for the car. A young man by the name of Kevin was supposed to look for the car I came to see but instead of looking for it he shows me other Nissan Altimas that are more expensive. So I walk out again. About 4 minutes after walk out he calls me several times. When I decide to pick up he now magically finds it and ask me to come back. Which of course I did no such thing. If some one is coming from far to see a car its because that person is serious about purchasing a car and has no time for games. Next time be more professional and deal with a person man to man.

"Great Experience, Service And Car"

11-09-2015

I leased a 2015 Altima about 2 weeks ago. I love the car and feel I got a good deal but I also had a very good experience at the dealership. I found the service to be professional and the process to move along quickly and at times where I felt a little impatient I understood what stage I was at and what was next ... thats all one could ask for as the process has certain steps. My salesperson was Wendy who was knowledgeable and efficient. I do take good care of my belongings so the only thing I am concerned about is the service department. The reviews of the service department here are great but elsewhere are not consistently good ... though let me be clear that I have not yet brought the car in for service. I was given a tour of the service area and it was amazingly clean, organized and looked more like a laboratory than a mechanics shop. They also had a nice waiting area for customers to relax in while their cars are being serviced... so I am encouraged by what I saw in person including the service area staff. Im just hoping that the service department matches the level of service I experienced in the showroom.

"Its True About The "one Price""

Thoroughly researched a Taurus and Chrysler 300 and decided on the 300. Then researched any and all listings for the 300 within a 500 mile radius of my zip. I contacted Bay Ridge Nissan and was quoted a fair price via email. Not wanting to tip my hand at my intention to purchase the vehicle, I drove 6hrs/380 miles to Brooklyn from Western PA to purchase the car. When I arrived the listed vehicle price was approx $2000 greater than the quoted price in the email. When I produced a printed copy of the email, they honored their quoted price. FANTASTIC!! No haggling what-so-ever. Done deal. Of course there was the attempt, as customary, to offer warranties during the closing process but never undue pressure. I was able to get a fantastic deal on a great car. What else can a buyer ask for?

"Best Car Shopping Experience"

09-25-2015

Treated in an extremely professional manner by Hassan, who help us with the sale and test drive, Gino the Mngr who helped us seal the deal and Micheal in F&I.

"Excellent Staff"

I worked with the service manager Vinny. He helped me out and made sure my car was repaired the right way. Thanks Bay Ridge Nissan.

"Would You Recommend This Dealer To A Friend?"

YES YES YES, I would recommend this dealer to a friend. They always take really good care of me when I bring in my car for service.

"5 Stars"

I drove in for service without an appointment because of a tire pressure warning light. They took care of me while i waited in the lounge and got me back in the road within the hour. Great job.

"Great Service"

The service department is amazing. They make everything really easy. Thank you Bay Ridge Nissan

"Carminemaxima"

07-14-2015

the manager over at the service center was a nice guy,helped me out with a busted exhaust on my maxima at a great price. the facility could use some work but at least the people know what theyre doin

"Pathfinder On The Fritz"

07-12-2015

in a nutshell, my pathfinder was acting up for the past week, brought it in to bay ridge Nissan for a check up and thank god i did because the wiring in my vehicle was shorting out. these guys were outstanding in there process to get it done for me within a few days. cars good as new now thanks a bunch guys!

"Great Service"

06-15-2015

Just a great app around service center, had my brakes and calipers changed, they completed the work in a timely manner with no hassles.

"Awesome Service Dept"

06-04-2015

for the past 8 years of dealing with bay ridge Nissan and the quality of service Ive received its safe to say there is no other dealer thats better. i truly have had no problems with any of the 3 vehicles i have purchased, the repair center has always been bar none and i highly recommend getting any repair on your Nissan done at this facility. after a faulty transmission on my newly purchased altima they repaired it within a matter of days and kept me posted on the progress all the time. they paid for my car service back and to my house as well!

"Helping Hand In Service"

05-31-2015

I wanted to take this time to thank the entire service team at Bay Ridge Nissan. As a former used car salesman I know how important it is to have a vehicle serviced correctly. I brought my 2013 Nissan Murano in for a complete inspection. Even as an experienced car guy I never would have noticed the damaged lower control arm on my SUV. The team at Bay Ridge Nissan had me in and out of their shop within 2 1/2 hours. Brakes, oil, plugs/wires and a new and safe lower control arm. There were to many people to personally thank. I do know one thing if I had a team like that Id still be in business. Thank You, Keith M.

"Hassle Hassle Hassle"

04-27-2015

I went to Bayridge NIssan to weigh my options on purchasing a car. The process was fine, not a very long wait but thats not the issue. I decided, the same day, to go elsewhere to buy a car. Bayridge Nissan seems to be having trouble refunding my deposit back to my bank account. Its been more than a month now and I have called them more than 6 times on the matter. I am extremely disappointed with this dealership. I dont think they should have even asked for a deposit until a car sale was actually finalized. Now I am out of cash waiting for these bozos to do their jobs. Give me my deposit money, Bayridge Nissan. You know you are wrong for even leaving me no choice but to vent about MY money back.

"Best Dealer Experience"

04-22-2015

Bought my first new van (2014). Great experience. A happy shock was when the van I was interested in for a great price was actually still available. Our salesman Steve was patient and accomadating to my husband and I as we made several visits over a 1 day period between and during our work shifts. Getting financing was a another happy shocker. No hidden fees and everything was clearly explained. 24 hours after entering the show room I drove away in my new Town and Country.

"Easy Process"

02-16-2015

I have never had this easy of a time purchasing a car. My salesperson was Denisse Abreu and she was very kind and helpful throughout the entire process. She never pressured me to make decisions that werent right for me and she wasnt out to trick me into spending more money than I should. I am a huge fan of their new one price program. I cant wait until my lease is up, so that I can come back here!

"A Plus!"

01-30-2015

I had such a great experience leasing my 2015 Rogue from here. Denisse Abreu was my salesperson and she was very knowledgeable about the product. She walked me through each step and even followed up a few weeks after my purchase. I give Bay Ridge Nissan and Denisse Abreu an A+ for customer service and I will definitely recommend anyone i know to come here!