"Toms Ford Was Great"
The entire purchasing process went very well. I would recommend this dealer and Kenny Gann to anyone.
"Good Deals When Leasing"
I have been leasing cars from Toms Ford for years and this year was no different. I turned in a car lease early due to a promotion going, leased a more expensive brand new car that not only lowered my monthly payments but my car insurance went down as well. >> Mark Brennan has been our salesman for the past 10 years and always gives us a straight answer about which cars have promotions on them but leaves the final choices to us. I appreciate that honest type of sales as I do not like getting pidgeon-holed into whatever car they are just trying to get rid of like other car dealerships try to do. >> As a leaser of cars, I can happily say that the only time I have gone to Ford Service is for oil changes and the first one is always free. The service department has always been quick but since I have never needed actual repairs I have no feedback on the quality of that service and I prefer it that way instead of needing repairs on a leased car. >> Overall, Toms Ford delivers an honest and pleasant car buying experience and I will continue to go to them and Mark whenever I need a new car.
"Queen Of England"
Gerry Donahue a very helpful person. He listens to what you are looking for and makes sure he gets the car you want. Very good salesperson.
"Johnny Mac"
I had the pleasure of working with Ken Gann and Keith Ozut. From my first foot in the door, to my drive off the lot, my experience was exemplary. I will recommend the dealership, and Ken to everyone who asks!
"Excellent Customer Service"
I worked with Ken Gann and Keith Ozut. They provided above and beyond quality service. They walked me through and provided the "why" of each step through my entire procedure. They were clear,brief,timely ANNND concise! They always treat you with respect and dignity, they also make you feel comfortable!
"Renee"
I have been buying cars from gerry Donahue for 25 years... will only deal with him... makes everything go smoothly.. no hassle.. recommend him highly...
"The Ultimate Shopping Experience"
Toms salesperson Debbie Wagner -Amarini gets 11 stars out of ten. I never had an easier time in 40 years of buying a car. We looked at a Ford Titanium Escape and Escape SE around noon on a Saturday. She pulled both models side by side so we could make a comparison. That effort took off a lot of time staying at the dealership. We told her we wanted to go home and make a decision. Not once were we pressured to buy it now. We walked out and went home and talked. We called Debbie back around 4 oclock and said "we wanted to buy". She responded by telling me that I will put the car on hold for you until Monday. I was never asked for a credit card or even a license. I didnt even have to drive back there on a Saturday. How can you beat a deal like that? We later found out that she was salesperson of the year. One doesnt have to look far to see why. I highly recommend that if youre interested in a Ford go to Toms and ask for her. I promise you will not be disappointed.
"Ken Gann Is The Best! Knowledgeable And Thorough"
My wife and I were completely satisfied from the beginning (greeting at the door) to walking out the door with the key. Ken Gann greeted us on our first visit and walked out with us and continued to help us understand the workings of the car when we received the key. The whole process took 5 to 6 hours, but every minute was worthwhile. He is an excellent sales professional.
"#1 Salesman- Ken Gann!"
Ken Gann is the reason why I just left the dealer with my 2nd Ford Explorer. He is honest, hardworking, dedicated, helpful and kind. He will also make you laugh! He makes the dreadful car dealer experience actually enjoyable. Thank you Ken! See you soon for my 3rd Ford!
"Customer Of Many Years"
Excellent car is the 2017 Ford Fusions — I’m leasing it for three years, and I received great advice at the dealer
"Only Dealer Ill Go To"
Hands down the best. I was sold when Ken my sales rep told me to go home and think about it and call him on Monday. Didnt try and sell me a 60k truck that was in the lot right then and there. Made sure I got what I wanted from the beginning
"Toms Ford - Ken Gann"
I have been dealing with Toms Ford for a long time. The sales rep that I deal with is Ken Gann, he is excellent to work with. He will go out of his way to help you.
"Ms. Thomas"
Jerry Donaghue assisted me in purchasing my car. He was excellent. He made the whole process painless. I was in and out in quickly. I would recommend asking for Gerry when you go purchase your Focus at Toms Ford in Keyport, NJ.
"Great Experience!!!"
My husband and I have been buying, leasing and servicing our cars from Toms Ford for over 20 years now. Gerry Donaghue has always been our dealer. I would never go anywhere else. From sales to service the entire Toms Ford team is wonderful. You are always treated like family there. Everyone I have recommended to Gerry Donaghue has had a positive experience and will continue to buy their cars from Gerry. I highly recommend him!
"Toms Ford Car Purchase Experience"
Top notch professionals made our car buying experience hassle free. This is my 7th purchase thu Debbie and she always goes above and beyond my expectations each time! If you are looking for a car go to Toms Ford you wont be disappointed!
"2017 Ford Transit 350"
No Pressure , No Hassle sale Ive purchaed quite a few new cars and this was the First from Toms Ford. My salesman Matt Lyden was great with communications & uldates via text & Email. I would recconend & buy from again . Thanks John Staten Island
"Excellent Service"
My experience with Gerry Donaghue at toms fird was great. My whole family uses Gerry. Thanks again Gerry!
"Excellent Service"
My experience with Gerry Donaghue at toms fird was great. My whole family uses Gerry. Thanks again Gerry!
"Toms Ford"
I am a long time customer of Toms Ford because my experiences with the dealership have been outstanding. Marc Brennan has sold me my last four or five cars and does a great job of helping me to find the right vehicle and deal. I recommend Toms to anyone looking for a car.
"Excellent Service Really Makes The Experience Easy"
Went to buy my first car they made the process incredibly easy and treated me like royalty.
"Toms Ford Is Head And Shoulders Above The Rest."
I did not buy my car from Toms Ford and they treated me Royal. Could not ask for better service. Vito, my service writer, and the whole staff were GREAT !! I will purchase my next Ford from them Bob R.
"Customer"
My sales rep, Ken Gann was outstanding. I have been buying and leasing cars from Toms Ford for 18 years and never had a problem. I highly recommend this dealership.
"New Van Purchase"
Kenny was a great sales rep he really went all out to get us the best rate for the van we needed. I would send anyone his way.
"Highly Recommend!"
I went in today to purchase a car and had a wonderful experience! Mike was a very professional and courteous salesperson. Honest and ethical do not begin to describe Mike. He was very conscientious of my budget and respectful of my specific needs. I ended up with a car I never dreamed I could afford! I went to Toms Ford based on all the good reviews and still, I am beyond impressed with how easy and stress free this experience was. A major plus is not having to go to the DMV for registration or plates. They handle this for you! Another positive is the "after sales" support where you can check in and get help with anything you need. I only wish I could give Mike more than 5 stars! Based upon today, I plan on referring all family and friends to Toms Ford.
"Susan"
Very happy with my experience buying a new Ford Escape. This car handles very nicely. toms Ford Dealership is a great place . Gerry Donohue is the sales person who helped us. Very professional and a great personality My husband always said you cant go wrong with a ford. This isnt our first car from Toms Ford. That is why we are back.
"Toms Ford Highly Recommended"
Great dealership and experince. Ken my sales rep could not have been more professional or any better.. i highly recommend Toms Ford for your next purchase you would not be disappointed. I have purchased over 20 vehicles in the past 30 years and can honestly say this was the best and most enjoyable so far. Donald Snell
"Toms Ford-ken Gann"
Its always been a pleasure purchasing vehicles for my Fleet at Toms Ford but the biggest reason is how Ken Gann treats and handles each purchase. Ken always follows through, makes each purchase easier and always follows up with every single purchase which has been many. I would highly recommend Toms Ford and Ken if you want a great deal, a smooth transition and great customer service.
"Great Buying Experience!!"
Everyone at Toms Ford is always cheerful and attentive. My sales person Rod is the best!! He finds the car I want and makes my buying experience the best it could be!
"Ken Gann."
Excellent service in sales Dept. Was able to pick out the vehicle of my choice and drive out within a few hours. Everyone else in toms ford was very friendly and accommodating During my time there.
"Sales Team Was Great!!"
Ken was great and easy to work with. Charley the sales manager was also wonderful to work with. They were able to help me the exact car I wanted as painlessly as possible.
"Easiest Car Buying Experience"
Buying my new Explorer from Kenny was a great experience. There was no pressure, and Rico, the sales manager was great. I ended up with a very fair deal but the best part about it was that Kenny made it a very easy process.
"Kudos To A Quality Ford Dealer"
The staff was fantastic. It was refreshing to see a staff to be more worried about what the customers needs versus worry about commission or pure profit they were going to make. They went every aspect of the models I was interested in and didnt push me into any decision. The sales man I worked with was Ken Gann. Sorry bad with names but the entire staff deserves huge kudos for making this customer feel very comfortable in making the process of purchasing a car very easy. A Mark I believe in is swet the details and even the minor ones which they did walking in the door for the first time and driving away after purchasing my new car.
"Happycustomer"
I highly recommend this dealership. Chris was my salesperson. Friendly, professional. No sleazy sales tactics. Quickest and easiest purchase ever of a new car. Manager Rick was professional, friendly . I
"Tomsford"
Geanna was my sales person @ Toms ford, she was very attentive to all my question and very helpful with the clarity I needed. I received a sweet deal from the dealership. I especially liked when I asked Geanna about an offer for the vehicle she was up front no fuss, got the offer proceeded on line went to the dealer Checked the vehicle out drove it signed off and was done in 47 minutes SWEET Thanks Geanne love the Ford Edge Rupert Gillette
"At Your Service"
Was there yesterday for service. Love that I didnt need an appointment. Just drove in and they took it from there. Easy, no pressure. Felt like I was the important one, not the normal..."well be right with you". And to boot, no selling. There was some slight wear on my tires, which I knew, but they didnt try to sell me anyting, just made me aware with a print-out of the wear which I can compare the next time I come in for service. Left the dealership with a good feeling, and not the "did I just get taken?" feeling. Top notch.
"Doing It Right!"
If I were to open a dealership, I couldnt do it any better! The salespeople are relaxed and low key. No annoying sales tactics or pressure. You know why you are there, and so do they. They certainly know how to make you feel at ease, while you try to decide what is best for you. (Shout out to Debbie W!) All questions and concerns were addressed cheerfully and professionally. Every department that I dealt with, from sales, financing, service, were happy to accommodate me, regarding all the issues associated with my new car lease. I was very pleased and impressed. (Shout out to the Service Dept!) This is the second vehicle Ive leased from them, and as long as Ford continues to produce the vehicle that I fancy, I will continue to lease it from TOMS FORD!
"Wow, Wow"
By far one of the better service department around. Sincere, hardworking folks who endorse and follow the Ford logo. Enjoy having these folks service my vehicles.
"Excellent Sales Personnel"
Toms Ford is an excellent place to buy a new vehicle. The sales staff is extremely helpful. I recently went to get a new vehicle. The sales agent Rod Anderson, went over options, item by item, to help me choose what I would need. The vehicle was delivered on time. Prep was minimal and was ready to pick up without delay. The finance officer was quick and efficient. I have also received vehicle service at Toms ford. Quick, efficient, complete. The service rep explains what was done and what is needed so it it easily understood. I would highly recommend Toms Ford for either a vehicle purchase or service.
"Excellent Service"
I drive past numerous Ford dealerships to have my car serviced at Toms. They dont try to sell you what you dont need. Service manager Denis Flynn is super friendly and very helpful.
"Manager Of Bus Company"
I bought my first Ford at Toms Ford in 1995 and have bought another 6 vehicles in the past 20 years. My sons also buy from Toms Ford. Im from Staten Island and it is worth the trip to Keyport for the great deals and excellent service. Larry Doremus the manager is a great guy and is always willing to help you in every possible way. Forget Brooklyn, forget Staten Island, forget the rest of New Jersey. Try Toms Ford and Im sure you will be more than satisfied.
"Former Customer - Stay Away"
I purchased a certified used 2005 Ford 500 several years ago from this dealership and was overall pleased with the experience. Fast forward a few years looking to trade my Ford 500 (with a bit of negative equity) and Toms Ford was unwilling to take the car in a trade - they wanted over $5k to take back the vehicle against the lease of a new Ford. I then drove across the street to the Nissan dealer who not only took my trade, but arranged a no money down lease on a new Nissan. Fast forward to last year - looking to replace my Nissan with a used Expedition - go to Toms used car department and they had no interest in my business - said they rarely see Expeditions and obviously had no interest in locating one. Fast forward another few months - now looking to turn in the lease on my wifes Ford from another closed dealership - FYI it is Fords policy that Any dealer that leases accept your returned car - once advised that we werent in the market to buy at this time, we were told that the could not accept the returned leave as they "did not have room" on their enormous lot! I know others have had good experiences as did I initially, but three strikes and they are out for me....
"Great Service"
I just leased a 2014 Ford Escape from Toms Ford in Keyport on April 18th, 2014. The entire buying experience went very smoothly. I met the owner Mike L., Scott the finance manger and Jim the salesman. They were all very professional and genuinely interested in making the process a very positive one. There were no last minute surprises and everything they said they would do happened. Jim took the time to expalin all the cars options and I drove home a very happy man. I would recommend this dealership to everybody.
"New F-150 Xlt Supercab"
I just leased a 2014 Ford F-150 XLT from Toms Ford in Keyport. I had Ken as my salesperson. Ken made the process effortless. Everyone made the process easy from the friendly greeting at the door to the Scott in the Finance Department. Toms really does well at making it as pleasurable an experience as possible. Ken had me in a truck I wanted, but not the color I liked just for a test drive. When I told him I liked it truck, but not the color we went inside, looked in the computer and he found what I was looking for. I got a real quote on the price wanted to take some time to make sure I really wanted this truck. Ken said take your time Ill be here for any questions if you need me. He didnt try pressuring me into buying anything. After three days I was looking one more time on the new inventory on the Toms Ford website and found "My" truck. I called Ken, he said he could have it ready for me the next day, and I went in to pick it up. The day I went to sign the papers Ken met with me and went over the truck from front to back to make sure I understood everything the truck had to offer. I loved it. After the inspection we went over everything in the owners manual, Ken even highlighted the sections so I could find it easily. (when I need it most) I love the my new Ford F-150 XLT. If anyone in my family or friends needs a vehicle I will be sending them to Toms!
"All Around Great Experience"
I just leased a 2014 Ford Escape from Toms Ford in Keyport and I have to say it was one of the most pleasant car buying experiences I have ever had. I normally dread the process of buying a new car but Toms really does well at making it as pleasurable an experience as possible. I worked with Rod Anderson who went above and beyond to make sure I was completely satisfied with everything. He took me on a real test drive where I was able to get a true feel for the car not just around the block like most dealers do. He didnt try pressuring me into buying anything and even took the time to ear mark all the important pages in the owners manual. I love the my new Ford Escape and look forward to do doing business with Toms Ford in the future.
"Ford Edge"
I purchased a certified Ford Edge from Toms Ford and had a great experience. I travelled 45 minutes to the dealership and Mike Bastedo, my salesman was great. He took the time to explain all the cars features and benefits as well as a lengthy test drive. There was no pressure like other car dealerships and the negotiations went smoothly. The car was fully detailed in delivery day and I was in and out in 45 minutes. I highly recommend this dealership for a great car buying experience.
"They Listen"
I just got a 2014 ford mustang at Toms ford. While the dealership was a little bit out of the way for me, I bought from them because they were the most responsive. I did send a request through the internet and got quick feedback from Matt, one of their internet sales specialists. He pursued me doggedly and when we finally spoke, he actually listened. I knew what I wanted and the price I was prepared to pay. So rather than trying to get me into the dealership and try to sell something I might necessarily have wanted, he looked and found what I was looking for. We closed the sale over the phone and arranged a mutually convenient time for pick up. They were ready for me when I arrived with the car and the paperwork ready. All together, I spent 90 minutes at the dealership. They tried to sell me the extended warranty without being too pushy. The dealership is very nice and all the people I dealt with were unfailingly polite. If you know what you want, Tom s ford will listen and try hard to get you what you want"
"Who Likes Car Salesmen?"
I have a love hate relationship with buying/leasing cars and have been leasing for 20+ yrs. My last lease was a 1500 Silverado and now was tempted to try a F150. So I pulled into Toms Ford in Keyport NJ. Walked in, looked around and then it started, The part I hate about car shopping. Usually I say, "Im just looking", but this time it was different, it wasnt "Can I help you", it was, just conversations about the truck I was looking at. No hard sell, more about two people taking about trucks. As the conversation went on, even though they werent selling, they were. He was listening while chatting about trucks so at the end of the conversation he knew the truck I wanted better than I did. At the end of the day, I signed for a F150 FX and was very happy that we got to the truck without selling. Now I know they were selling and he knew I was shopping, but its about how you get there. Nothing slick, no bate and switch, just a very conformable way to shop. (Sales person-Bobby Keenan. Part two- the money/paperwork. Next I was greeted by Scott Nunbaum to do the paperwork. If you buy or lease a car from Toms Ford, ask for this guy. Again, nothing slick about him, no hard sell. But you can tell he knows his business, it was painless and actually very humorous. How often do you feel like you made a friend after signing a big ticket item. And, after, when I got home and did some more research on my truck, I know I got a great deal on the truck. We know car dealers have to make money, but I felt it was a great finical compromise on both parties. So Id have to say, this was my best experience at a car dealership so far.
"Michael Todd 2013 F150"
My experience was the best experience I ever had with a car dealer. I have probably purchased at least 100 cars for my business and this time I had a very good time and it was so easy to deal with Debbie Wagner. Thank you for a terrific time. I will be back.
"Toms Ford"
March 15, just picked up my new F150 FX4 and absolutely love it! The process from start to finish was painless and pressure free. Mike my salesman was Very professional as well as the rest of the staff. The value on my trade-in was fair as opposed to low-ball figures in the past. I would certainly recommend Toms Ford to anyone considering purchasing a new or used car.
"Best Experience Buying A Vehicle"
My Review Of Toms Ford : I have purchased 8 cars in the past for husband, myself, and my son and always went to at least 2 dealerships before buying anything. When I decided it was time for the 9th, I chose the Explorer and started my dealer search. My first stop was Toms Ford and it was my only stop! Marc Brennan worked with me and together we "built" the vehicle. He made sure everything I wanted was on the order and even made some suggestions that were helpful. We then started going over pricing without a hidden computer screen, everything was out in the open, no secrets! He then informed me it would take about 8 - 10 weeks for delivery. About three days later, Marc called to inform me that he sent my order in, and gave me the exact date that Ford would start assembly on my SUV. He also let me know that delivery would be 3 - 4 weeks! 3 weeks later Marc called to let me know my Explorer was ready for me to be picked up. When I got there, we went over everything in the vehicle, and made sure everything I ordered was installed. I then sat with Keith Ozut in finance, also a stress free experience! He explained everything in detail, and again, without a hidden computer screen. He actually saved me money! This is the first time I bought a vehicle at the first dealer I went to. With the great, friendly, and hassle free experience I had, when it is time for #10, I know I only have to make one stop TOMS FORD!
