Keller Bros. Motor Company in Lebanon, PA

Overall Rating:


Customer Service

Buying Process

Quality of Repair

Overall Facilities

"Jj Suk"


Keller Bros Ford Lebanon (01220)

from Lebanon, Pa

Recommended? Yes

Purchased? Yes

10-31-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Absolutely wonderful experience with JJ! He was thorough and knowledgeable , also had a great sense of pride and personal relations to make us feel like family. Would recommend any day to anyone to go see him!

Response from Keller Bros. Motor Company:

Gareth, we are so pleased you enjoyed your visit to Keller Brothers Ford Lebanon! Please dont hesitate to reach out if theres anything additional we can do for you.

"Car Owner"


Keller Bros Ford Lebanon (01220)

from Lebanon PA

Recommended? Yes

Purchased? Yes

10-31-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Thank you to Keller Brothers, JJ Suk and the whole team for taking the stress out of buying a car. You provided a friendly and welcoming environment. JJ was very knowledgeable and patient. This is the first car we purchased from Keller Brothers and we will return in the future. We look forward to working with the service department in the future.

Response from Keller Bros. Motor Company:

Hi Brenda, thank you for taking the time to leave a review for us at Keller Brothers Ford Lebanon. Were happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care!

"Fantastic F150 Experience"


Keller Bros Ford Lebanon (01220)

from Lebanon, Pa

Recommended? Yes

Purchased? Yes

10-25-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


As always, JJ Suk provides us with outstanding service. We wanted to downsize from 2 cars to one and discussed this with JJ. We found an F150 on the website and immediately called JJ. He walked us through the process of the vehicle trades and when all logistics were in place, he took us for a test drive. JJ was extremely knowledgeable about the truck and answered all of our questions. Of course we were hooked on the truck and took it home that day! JJ has been there for us at Keller Brothers for quite a few of our vehicle purchases and we hope he will be in the distant future when we are ready to upgrade our F150. Dealing with Keller Brothers is absolutely wonderful. We have been a Ford Family since 1977 and do not plan to change at that decision is partly due to Keller Brothers and their level of service. It is very obvious as soon as you walk into their establishments that they are kind, respectful and above all else, are walking with God. It is comforting to know we are dealing with that are committed to a higher cause. Praise God for your service to us.

Response from Keller Bros. Motor Company:

Mike and Linda, were so glad that we were able to go above and beyond your expectations! Thanks again for the recommendation, and have an amazing day!

"Great Place To Buy A Car!"


User

from Lebanon,Pa

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Went there to purchase a car for my son. J.J. Suk was the salesman who greeted us at the door. Right from the start, I felt very comfortable with him and the entire dealership. Very helpful, but no pressuring to buy. I will definitely be back when its time for my next vehicle! Thanks, J.J.!!

"Shopping For A Second Car"


User

from 467 Godfrey,Street, PA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


This is our third time buying a car from Keller Brothers, and we are always treated like we are a part of there family,very satisfied with the service and friendliness.

"Buying New F-150"


Keller Bros Ford Lebanon (01220)

from Lancaster

Recommended? Yes

Purchased? Yes

10-03-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I could not be more happy with my truck and the service I received from Keller Bros in Lebanon PA. I returned to this dealership really for one reason, I had purchased my previous F-150 there and bought it from JJ Suk and wanted to buy this one from him as well. I felt very comfortable with JJ and above all I trust him!....that is so important when purchasing a new vehicle.....when it is time for another I will be going back to by it from JJ.

Response from Keller Bros. Motor Company:

Mark, we are so pleased you enjoyed your visit to Keller Brothers Ford Lebanon! We look forward to your next visit! Take care!

"Car Shopping Made Easy With Keller Bros."


Keller Bros Ford Lebanon (01220)

from Womelsdorf, PA

Recommended? Yes

Purchased? Yes

09-07-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Car shopping will never be on my list of favorite things to do, however shopping at Keller Bros certainly makes the experience more enjoyable and honestly easy too! We were in the market to replace our Explorer, which I absolutely loved. Wanting to down size a bit, but still wanting the SUV features, we decided an ESCAPE might be a perfect fit. JJ was our salesperson, and we couldnt have been more pleased. He was understanding and helpful in all elements of the purchase process. From the "test drive" to the "sign on the dotted line", it was a great experience. THANK YOU Keller Bros for being a dealership that we will return to for our next purchase. We appreciate your sincere interest in finding us the perfect vehicle match!

Response from Keller Bros. Motor Company:

Hi Karen M., thank you for taking the time to leave a review for us at Keller Brothers Ford Lebanon. Were happy we could meet your expectations!

"Buying A Car"


Keller Bros Ford Lebanon (01220)

from Lebanon, PA

Recommended? Yes

Purchased? Yes

08-24-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


JJ and staff were wonderful. This was my first time buying a car on my own and they made the process as simple as possible for me. I appreciate all their patience and time.

Response from Keller Bros. Motor Company:

Hi Cathy, thank you for taking the time to leave a review for us at Keller Brothers Ford Lebanon. Were happy we could meet your expectations! Thank you so much again for your feedback! We hope you have a great day!

"Buying A Car"


User

from Lebanon, PA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


JJ and staff were wonderful. This was my first time buying a car on my own and they made the process as simple as possible for me. I appreciate all their patience and time.

"Amazing Dealer!!!!!!"


Keller Bros Ford Lebanon (01220)

from Lebanon PA

Recommended? Yes

Purchased? Yes

08-20-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


The experience of buying a car was amazing , we went over there just to see different options and decide for the future and we ended up going out with a 2014 Ford explorer . These people are so great they really care for their customers especially JJ Suk and Mike. Keep up the great work guys!!!!¿¿¿¿¿

Response from Keller Bros. Motor Company:

Germain, thank you for your kind words and congratulations on your new Explorer! Thank you again for choosing Keller Bros. Ford Lebanon, and we hope to see you again soon!

"Honest And Efficient."


User

from Burlington nj

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I found a car on line and was contacted by jj suk. Jj was helpful and made the buying process smooth. We were coming from a distance so jj sent more pictures and gathered all the answers to my questions. I wanted to make sure this car was exactly as advertised and in excellent condition. Jj assured me it was pristine and I was not disappointed. I got an excellent interest rate at the dealership and the whole process was quick and actually enjoyable. I would recommend jj suk and Keller bros. I came from nj and will be back when Im in the market again.

"Shopping For A Truck"


User

from My. Gretna

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


We had a wonderful experience at Keller Bros. Our salesman was JJ Suk and he was very helpful. We were in and out with all paperwork signed in about an hour and a half. Best experience weve ever had buying a car. Mike, who did the paperwork was great also. We will recommend Keller Brothers to all our friends and family!!!

"F150 Limited"


Keller Bros Ford Lebanon (01220)

from Lebanon PA

Recommended? Yes

Purchased? Yes

07-12-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


It was a pleaser dealing with JJ Suk. He was thoughtful and listened to our needs.

Response from Keller Bros. Motor Company:

Bev Martel, we are so pleased you enjoyed your visit to Keller Brothers Ford Lebanon! Your recommendation means so much to us and were so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

"Excellent Customer Service"


Keller Bros Ford Lebanon (01220)

from Lebanon, PA

Recommended? Yes

Purchased? Yes

07-05-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Thank you to the entire Keller Bros team for locating a beautiful Expedition and providing us with another seamless car buying experience! We have been buying cars from Keller Bros since 2008 and will continue to do so. The customer service from every aspect is exceptional! Thank you Keller Bros!!

Response from Keller Bros. Motor Company:

Mike & Stacy, your wonderful feedback means so much to us! We wish you well with the Expedition and look forward to your next visit!

"Great Experience....again"


Keller Bros Ford Lebanon (01220)

from Newmantown, PA

Recommended? Yes

Purchased? Yes

07-05-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


This is my second purchase with Keller Bros and with JJ. The entire staff was once again very welcoming and friendly, going out of their way to make this a great experience. JJ listened to my needs and offered up all my options, never making it feel like a "sales event". I couldnt be happier with my new truck or the service I received. Thanks again!

Response from Keller Bros. Motor Company:

Jason, were glad to hear we delivered such a great experience! If theres anything further we can do for you, we are happy to help!

"Great Sales Person"


Keller Bros Ford Lebanon (01220)

from Myerstown , pa

Recommended? Yes

Purchased? Yes

07-05-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I just purchased my third car from Keller Brothers and JJ Suk. He has always treated us well and there is never any pressure. I will certainly be back when ready to replace the wifes car.

Response from Keller Bros. Motor Company:

Eric, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

"Wonderful Interactions"


User

from Myerstown, PA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Everyone at Keller Bros Ford in Lebanon was welcoming, friendly and helpful. I spoke with J.J. Suk on the phone prior to arriving at the dealership. When we arrived we were greeted by Danielle who helped us start our search for a new explorer. My test drive with Matt was nice and informative. After some searching and negotiating we decided a "new" explorer wasnt in the cards for us. JJ was extremely helpful in finding a used Explorer that not just met, but far exceeded our expectations. The entire sales team was helpful from the moment we walked in the door until the moment I drove our new vehicle off of the lot. I look forward to future interactions with the service department and the sales department in future searches for a vehicle.

"Joe B."


User

from Hershey Pa

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


The entire experience was first class and professional. The facilities were very nice. The staff was upbeat and friendly from the outset. I worked with JJ on the purchase of a Ford F1 50 raptor. I found he and Caleb quite knowledgeable, attentive, and accommodating. I would recommend them without reservation. The process went quite smoothly, and I cruised home in a big, bad , bold,_ Raptor !! GO GET ONE !!!!

"Great Dealership"


User

from Farmington, wv

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


JJ is the best salesman I have ever dealt with. No pressure and very patient with my questions. I would definitely buy from him/ them again in the future.

"Great!"


User

from Myerstown

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Great experience!!! Wonderful service! Thank you to Keller Brothers and salesman JJ for a hassle free buying experience!

"Rainy Saturday Shopping"


User

from Lebanon, PA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


We knew we need a newer SUV. Car shopping is not our idea of fun. We decided to stop in at Keller Bros. Ford to check out their inventory for a used SUV. We met with JJ Suk. He took the time to really show us the SUV that met our needs. I mean more then just your run of the mill test drive. This vehicle has lots going on. We got a fair amount for our trade and met some other fine folks who helped pull the deal together. This was by far the best experience we have had when purchasing a new car, truck or SUV.

"Selling With Integrity"


Keller Bros Ford Lebanon (01220)

from Robesonia

Recommended? Yes

Purchased? Yes

05-11-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


My husband and I returned to this dealership and to JJ Suk as a salesman of integrity , because of favorable experience in the past. We were not disappointed. They showed genuine interest in us as customers, and were very helpful and knowledgeable. They were also very good with follow up communication.

Response from Keller Bros. Motor Company:

Linda, it is great to read such wonderful comments about your recent experience with JJ and the team here at Keller Bros Ford Lebanon! It means so much to us to have earned your trust in our business! We hope to see you again in the future. Take care!

"Great Price, Fantastic Salesman And Dealership"


Keller Bros Ford Lebanon (01220)

from Lebanon, PA

Recommended? Yes

Purchased? Yes

05-03-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Super salesman, excellent service set deal first time

Response from Keller Bros. Motor Company:

Marty K, we are so pleased you enjoyed your visit to Keller Brothers Ford Lebanon! Thank you so much again for your feedback! We hope you have a great day!

"Love My New Car!!"


Keller Bros Ford Lebanon (01220)

from PA

Recommended? Yes

Purchased? Yes

04-19-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


We were very satisfied with our salesman..J.J. He was very helpful and never pressured us,which is a plus when you are making a car purchase.All the staff we dealt with was friendly and answered all our questions.Very good experience!!

Response from Keller Bros. Motor Company:

Thank you, Roxane! We appreciate your business and hope you continue to enjoy your new car!

"Ford Transit Based Rv"


Keller Bros Ford Lebanon (01220)

from Jensen Beach, Florida

Recommended? Yes

Purchased? No

04-12-2017


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


HONEST service department! Yes, I have Canadian plates on my Ford Transit based RV. I was truly treated the way a family owned, do the right thing, dealership is operated! So many thanks!!!!

Response from Keller Bros. Motor Company:

Thank you for the great review! We appreciate your business and were happy to help with your Transit!

"Great Experience"


User

from Lebanon Pa

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


We came back because of the excellent customer service. Love my new escape. Thank You JJ.

"Fsb Andjlb"


User

from York, PA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Came back to Keller Brothers Ford because of a previous experience. Each time we dealt with JJ Suk, and each time he treated us fairly with no high pressure sales. We appreciated the way he handled our car search experience. Highly recommend him and Keller Brothers.

"Landscaper"


Keller Bros Ford Lebanon (01220)

from Buffalo Springs, Pa

Recommended? Yes

Purchased? Yes

04-01-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Keller Bros Ford is a top quality dealership. I fully recommend them!

Response from Keller Bros. Motor Company:

We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

"Landscaper"


User

from Buffalo Springs, Pa

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Keller Bros Ford is a top quality dealership. I fully recommend them!

"Great Dealership!!"


Keller Bros Ford Lebanon (01220)

from Newmanstown

Recommended? Yes

Purchased? Yes

03-28-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I stopped in to look at an SUV one evening i didnt have much time. JJ got me in and out quick. I bought the SUV 2 days later. Great place and great sales guy!

Response from Keller Bros. Motor Company:

Thank you for the review, Merle! Were so glad you found the right vehicle and that you had an easy buying experience!

"Great Dealership!!"


Keller Bros Ford Lebanon (01220)

from Newmanstown

Recommended? Yes

Purchased? Yes

03-28-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I stopped in to look at an SUV one evening i didnt have much time. JJ got me in and out quick. I bought the SUV 2 days later. Great place and great sales guy!

Response from Keller Bros. Motor Company:

Thank you for the review, Merle! Were so glad you found the right vehicle and that you had an easy buying experience!

"Great Experience!"


User

from Lancaster, Pa

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I recently purchased a used Nissan Maxima from Keller Bros and had a fantastic experience working with Danielle and JJ! They were professional, dependable, and gave me a fair price. They were easy to communicate with and went above and beyond in their customer service. Im a fully satisfied customer and would highly recommend them to others!

"Glad To Be A Customer"


Keller Bros Ford Lebanon (01220)

from Hatboro, Pa

Recommended? Yes

Purchased? Yes

03-22-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Our experience at Keller Brothers was fantastic. JJ our salesman made the process quick and simple. He could not have been any nicer and was a pleasure to work with. Everyone at Keller made things easy for us and could not be happier with our time there. The drive out to Lebanon is about 85 miles, but I wouldnt think twice about going out there again to see JJ and purchase another vehicle.

Response from Keller Bros. Motor Company:

Steve, thank you for taking the time to leave us feedback. We appreciate your travels and are so happy your were able to find the perfect vehicle!

"Excellent Service"


Keller Bros Ford Lebanon (01220)

from Sinking Spring, Pa

Recommended? Yes

Purchased? Yes

03-15-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


JJ and Keller Brothers were excellent as always! Our family started purchasing vehicles from them about 10 years ago with my husbands truck. Then we purchased our Edge from JJ 5 years ago.....and most recently purchased our expedition. The experience with Keller brothers is amazing, everyone is very friendly, nice and goes out of their way to accommodate you. JJ and the keller brothers team found our expedition for us. It wasnt one that was currently on their lot. We told them what we wanted and they searched to find us the perfect vehicle! Literally on our way to check out the vehicle and decide weather or not to purchase my husband and I were chatting saying it would be awesome if it was white because I would like a white vehicle and my husband added that it would be great if it had the wood grain trim......well it had both of those things! We pulled up and it was WHITE with WOOD GRAIN TRIM, it was like they read our minds (these were not specifications that we shared with them) Another great experience!!! Thank you for everything JJ and the rest of the Keller Brothers Team!

Response from Keller Bros. Motor Company:

Marci, thank you for the review! Were so happy JJ and the team could find the perfect vehicle to fit your needs! Congratulations!

"Jj Suk At Keller Bros Is The Best!"


Keller Bros Ford Lebanon (01220)

from Mechanicsburg, Pa

Recommended? Yes

Purchased? Yes

03-10-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Dear Gene, Congratulations on the purchase of your Lincoln MKC from Keller Brothers Ford. I wish you well with the SUV and I will always be here to help you with any questions or concerns you have about your new vehicle. If you ever have any questions about anything, please give me a call or shoot me an email. I enjoyed the experience and hope you did as well and look forward to working with you in the future! (VIEW ATTACHMENT) Congratulations and God bless you! JJ Suk M-8-8 T-1-8 W-9-5 Th-9-5 F-OFF Sat-9-4 www.kbford.net Keller Bros. Motor Co. 1030 Schaeffer Rd. Lebanon, Pa 17042 717-949-2000 800-363-2767 JJ thank you so very much for your professionalism, expertise, and dedication to excellence. My experience through this process at Keller Bros was second to none. From my first contact to the dealership and through the closing of the sale I was treated with respect, courtesy, and dignity. I have never experienced such thoroughness, and organization at any dealership like I did at Keller Bros. I am grateful to you and I am very happy with the terms of the sale especially with the APR. I love my car and I owe it all to you. I have the utmost respect for you and I will definitely refer future customers to you. Thanks for being the best at what you do. God bless you. Ps.. thx for the pic its awesome Best wishes, Gene

Response from Keller Bros. Motor Company:

Thank you so much, Gene! We appreciate your feedback and hope you enjoy the Lincoln!

"Very Good Experience"


Keller Bros Ford Lebanon (01220)

from Cressona

Recommended? Yes

Purchased? Yes

03-05-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


We purchased a Ford Escape several weeks ago at Keller Brothers and had a very good experience. JJ was a very good salesman - very friendly and helpful. I would recommend them to anyone.

Response from Keller Bros. Motor Company:

Thanks for the great star-rating, Kim! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

"Great Dealership"


Keller Bros Ford Lebanon (01220)

from Lebanon

Recommended? Yes

Purchased? Yes

03-01-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Good prices, good car selection, and a very friendly staff

Response from Keller Bros. Motor Company:

Thank you!

"Customer"


User

from Elizabethtown, PA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Picked up our ordered F350 Platinum dually. Had a great experience from order to delivery. JJ Suk and the team at Keller Brothers Ford made the process easy. Would definitely recommend that anyone looking for a vehicle go see JJ Suk at Keller Brothers Ford in Lebanon.

"Highly Recommended Dealership"


Keller Bros Ford Lebanon (01220)

from Pine Grove, Pennsylvania

Recommended? Yes

Purchased? Yes

02-18-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I was in the market for a new Ford. My first and only stop was Keller Brothers Ford in Lebanon. I have bought three vehicles from them in the past and also referred my family to them. My sales representative was JJ Suk , he has been my go to guy for all of my purchases. He took the time to listen to my needs and wants instead of just selling me something he did his do diligence and found the exact vehicle that I wanted from another dealer. A deal was made in a timely manner that was not a high pressure sale. When it came to financing Chad did a awesome job and found me the best finance plan available to fit my budget even with less than perfect credit. Chad was even gracious enough to make sure that I had a extended service plan that met my needs at a price that I could afford. When I went to the store to pick up my vehicle, my wife teasingly asked JJ if the purchase included a complimentary car wash on our other vehicle, and few minutes later JJ asked for my wifes keys and in a short time later her vehicle came back clean as a whistle, they even dressed the tires. JJ helped me with setting up my sync system, navigation, and keyless entry. He made sure that all my questions were answered before I left about my new car. Even after the sale JJ called and even emailed me to make sure that I was happy and didnt have any questions. Any one in the market for a vehicle make sure you put Keller Brothers on your list of places to check out. And to Keller Brothers I can tell them not to change a thing. You cant improve on perfection.

Response from Keller Bros. Motor Company:

Ken, this is so GREAT to hear! We cannot thank you enough for this review and we appreciate your loyal patronage! Please never hesitate to reach out and let us know if theres anything we can help you with! Enjoy the new vehicle!!

"Purchase Of A Ford Fusion"


Keller Bros Ford Lebanon (01220)

from Cornwall, PA

Recommended? Yes

Purchased? Yes

02-18-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Dealing at Keller Bros. is like being served at a country club – not for golf, but car matters. Their prices appear to be somewhat higher than if you shopped around, but the setting, friendliness of the staff and follow-up service are classy.

Response from Keller Bros. Motor Company:

Thank you, Doug! We love hearing from our customers! We hope you enjoy the new vehicle!

"Car Buying Experience"


Keller Bros Ford Lebanon (01220)

from Harrisburg, PA

Recommended? Yes

Purchased? Yes

01-12-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I am writing regarding a car buying experience at Keller Brothers in Lebanon. I purchased a newer used vehicle while trading an existing vehicle through their sales rep JJ Suk. I have to say, maybe the best car buying experience I have had (previously have purchased many vehicles). From JJ, to CJ the internet sales gentleman, to used car manager Jake & finance guy Chad; I felt comfortable and feel they pursued business in an honest and fair fashion including the trade which has also been an area of frustration in previous dealings with other dealers. I would definitely feel comfortable recommending doing business with JJ and the dealership. John C Harrisburg, PA

Response from Keller Bros. Motor Company:

John, we could not be more pleased to hear of your experience! We strive to exceed your expectations every time your stop in. Please enjoy your new vehicle!

"Keller Bros And Jj Suk Are Great!"


Keller Bros Ford Lebanon (01220)

from Lebanon PA

Recommended? Yes

Purchased? Yes

01-12-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


This was our second purchase through Keller Brothers and our first with salesman, J.J. Suk. He was very friendly, great to work with and made our purchase experience go smoothly!

Response from Keller Bros. Motor Company:

Thank you, MaryLynne and Bill! We appreciate your loyal business and are happy to hear you had a wonderful experience! Please enjoy the new vehicle!

"Awesome Dealer !!!!"


Keller Bros Ford Lebanon (01220)

from Sinking Spring PA

Recommended? Yes

Purchased? Yes

01-05-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


It was a true pleasure buying my 2017 F250 from Keller Bros. There was no pressure to buy and had all the answers to my questions.

Response from Keller Bros. Motor Company:

Thank you, Dave and Claudine! We strive to provide excellent service to our customers. Glad to hear you had a wonderful experience!

"New Customer"


Keller Bros Ford Lebanon (01220)

from Chester Springs PA

Recommended? Yes

Purchased? Yes

12-21-2016


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Was originally introduced to JJ & Danielle through searching for a used truck. Ended up buying a new truck from these guys. I dislike car dealers and the thought of having to purchase a new car made me ill. Dealing with the people at Keller Brothers turned me 180 and I wouldnt hesitate to go there again. Fantastic experience! Thanks Guys!

Response from Keller Bros. Motor Company:

Tyler, your positive review means a lot to us and we?re happy we could help you! Our team is dedicated to providing top-quality service, and were so happy to hear that your experience reflected this.

"Wonderful Experience"


Stephanie Rokosz

from Lebanon, PA

Recommended? Yes

Purchased? Yes

12-01-2016


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


We had an wonderful buying experience. JJ was patient and listened to our needs. Absolutely love our 2016 Explorer

Response from Keller Bros. Motor Company:

Wonderful to hear! Thank you for the feedback! We certainly look forward to the next time you stop in!

"Keller Bro Is A Must"


Stephanie Rokosz

from Jonestown Pa

Recommended? Yes

Purchased? Yes

11-30-2016


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


We bought an escape in 2009 from Keller Bro. from JJ who was are salesman. My wife hates salemen. We went to alot of dealers till she found JJ. Now we are gearing up for retirement. Went for a new escape she loves it so much we kept the old and bought new. She would only go to Keller Bro. Ford and only if JJ was there. She got her wish thanks JJ.

Response from Keller Bros. Motor Company:

Thank you for the honest feedback, Scott! Were glad you found us and are enjoying the Escape! Please never hesitate to reach out.

"Terrible Dealership!!!"


Stephanie Rokosz

from Lebanon, PA

Recommended? No

Purchased? No

11-28-2016


Overall Rating:

Customer Service:

Overall Facilities:

Prices are so high, they claim that they have good deals but in reality they are pretty terrible. The general manager was really stuck up and rude. I do not recommend nobody buy from this dealership. They stereotype on people, if you dont look like you got cash they wont even look at you. Terrible experience I would never go back there to their bad deals.

Response from Keller Bros. Motor Company:

Thank you for the honest feedback. We would really love to rectify the situation and make this right. If youd be willing, our Vice President would love to talk directly with you and solve these issues. You can contact Greg at (717) 949-2000.

"Very Helpful And Reasonable!"


Keller Bros Ford Lebanon (01220)

from Lebanon, PA

Recommended? Yes

Purchased? Yes

11-23-2016


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


JJ Suk at Keller Brothers has helped my family for many years and provides a great buying experience. Start to finish we felt like made a new friend! Thank you JJ!

Response from Keller Bros. Motor Company:

Wonderful, Stacy! Have a very happy holiday!!

"One Happy Fella"


Keller Bros Ford Lebanon (01220)

from Newmanstown

Recommended? Yes

Purchased? Yes

11-17-2016


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Save yourself some time and gas and see these them first. Total positive experience!

Response from Keller Bros. Motor Company:

So great to hear! We hope youre enjoying your new vehicle! Please never hesitate to reach out with any questions or concerns.

"Great Experience!"


Keller Bros Ford Lebanon (01220)

from Bernville, PA

Recommended? Yes

Purchased? Yes

11-15-2016


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


This is my third truck from J.J. at Keller Brothers Ford in Lebanon, and I will always highly recommend them to everyone.

Response from Keller Bros. Motor Company:

Kurt, thank you for your loyal patronage! We love hearing from our customers!

Contact This Dealer

Send Us Feedback ×


Locating Vehicles In Your Area