"Customer Service Needs Improvement"
Contacted for additional info on vehicle. Im approximately 3 hours away, so I requested detailed info like smells, previous paint work, and interior condition. I was given a generic response of "it looks good to me" and "check the CarFax". The dealer is fully aware (as am I) CarFax only has records for incidents that are reported, however the dealer has other methods for confirming body work on a vehicle, i.e. Paint meter, turned fender bolts, etc. I responded to the email pointing this information out, and received no additional follow up from the sales team. I would suggest any potential customer proceed with caution.
"Jay Coleman"
My wife and I just took delivery of a 2017 Cruze. Our salesman Jay Coleman was the best. This was my wifes first new car and she doesnt make decisions quickly. Jay was patient and explained everything. She loves her Cruze. Thank you Jay for hanging in there, we really appreciate your time. GREAT EXPERIENCE.
"Xt5 Dash Imforcenter Blackout"
05-09-2017
Roy in customer service was great in trying to undestand and address my problem.
"Ct6 Purchase"
It was a real pleasure working with Chris: finding the car we wanted, helpful advise with no pressure. He seemed to be working for our best interests. Thanks, Chris.
"Service Center Goes Above And Beyond"
I had an engine light on and took it to Miller Brothers. The service center was great in regards to accessibility and time on repair. My service rep, Isaiah, was the best Ive had in all my time of owning a vehicle...and Ive owned a lot. Ford, Chevy, GMC, Toyota, Honda. He is the reason I now return to Miller Brothers for all my repairs. He even personally drove me home and picked me up next day when my vehicle was finished. 5 stars all around for Isaiah and Miller Brothers!
"Excellent Maintenance Service"
Scheduled an appointment with Miller Brothers Chevrolet to have my oil changed, filters changed along with having my tires rotated. Staff was polite, friendly and professional. I purchased my 2015 Chevy Tahoe at Miller Brothers Chevrolet in April of 2015. Due to great customer service, I have had all my service work done at the aforementioned location. Keep it up Miller Brothers Chevrolet and I will continue to be a loyal customer.
"Exceptional Service"
Exceeded our expectations in regards to time. Always, always pleasant to deal with. We are thankful for the professionalism, politeness and efficiency of this staff!!!
"Great Customer Service"
Customer Service was great, I was able to explain my situation and received an honest response without having to waste time going to the dealership.
"Emissions Repair"
My vehicle failed emissions testing and I brought it to Miller Brothers to repair. The repair was made and the vehicle passed emissions testing.
"Great Buying Experience"
The experience was great. I was able to look around at your cars without being hassled or pressured into making a purchase. It was a stress-free process. The salesman was great and answered all of my questions. This was the second car I purchased from Miller Brothers and I had the same salesman I had when I bought my first car, Jay Coleman, and he actually remembered me. I will definitely be making all of my car purchases from Miller Brothers in the future.
"Excellent Service And Sales"
Transactions are long term especially with cars. The sales team performed as well as the excellent service department that has supported my family for the past 13 years. Joe Wyatt, Bobby Cross, Will Cuevas, Butch, Lee, and the Miller Brothers team of employees are second to none. In the end everyone should ask this question in their day to day transactions- can you trust the person across from you? The answer has to be yes. My answer with Miller Brothers is, yes.
"Highly Recommend"
I’ve purchased over a dozen vehicles from Miller Bros over the past 20+ years. Brad Witmer and his staff are outstanding. It’s always a pleasant experience and I know I’m getting the best deal possible. My wife and I always feel at home at Miller Bros whether we’re there to buy or just stopping in to say hello.
"Best Experience Ever In 20 Years"
AJ Albright, Bruce Carter, Justin Davis Finance, Mike Murphy Body shop and Cadillac Joe are all great people. I am very pleased I bought from Miller Brothers. Feel like family when I come in for service. I love my 2016 Platinum Escalade!!
"At Your Service"
Great sales experience. Will in the Service dept is a rock star.
"Fastest Buying Process I Ever Seen"
Darren proudfoot is a very great and professional salesman. He was so professional that my wife and I bought cars from him at very different times. I cant believe I was able to even get a car. my sister will be getting a new chevy from him soon.
"Exceptional!"
A.J. did everything he could to make our experience pleasant and beneficial. He was able to keep the process painless and to move along as quickly as possible. Both he and Justin were very professional and polite.
"Great Sales Staff! You Guys Rock!"
I just finished purchasing my 10th new car of my life, a Chevy Cruze diesel. This was the easiest, friendliest, no pressure, and no hassle purchase ever! Even though the price was the lowest I found anywhere, they were still willing to work with me on extras! You could tell the staff takes care and pride in their jobs! Tom in sales was personable, knowledgeable and thorough, and Justin and Chuck in finance did everything possible to get me the lowest possible rates and terms. What an awesome team! I will be buying another car in the near future, and Miller Brothers is where I will go. Thanks team!
"Wow!!! Great Buyer Expierience."
I traveled from Connecticut to buy a vehicle that I couldnt find anywhere else. The vehicle is great. This dealership is a really well run operation. Great help, good prices, very professional.
"Great Experience"
Worked with Zack Miller to purchase a 2016 Spark. Zack found the car I wanted, did all the work to get it to the dealership. On the day I went to pick it up it took only about a couple of hours. I’ve bought a number of autos in my day & I must say this was one of the best experiences I’ve had.
"Great Service"
I am so pleased with the service we get that we currently own three vehicles, all purchased at Miller Bros. Will and Bobby take very good care of our auto needs! They are both always very kind and respectful when I go in. If I cant wait, Patrick will run me home and even pick me up to get the car when ready. I have the utmost respect for both Will and Bobby.
"Great Buying Experience"
I enjoyed purchasing the vehicle there. The staff was great. I highly recommend them. This is the second truck I have purchased from them.
"Maintenance "
The maintenance Crew does excellent work on all my visits! The service team is second to none. Continue doing what you do.
"Great Customer Service "
Terrence was very patient and knowledgeable. I was somewhat uncertain about the type of car I wanted. Terrence was helpful with helping me understand the difference in various features.
"Quick And Dependable"
quick and dependable service. Changed from one state to Maryland and inspection was quick and dependable
"First Rate"
Zach Miller was very professional and first rate, made the buying experience a breeze.
"Professional And Exemplary"
Zach Miller was outstanding. All paperwork was prepared and accurate.We purchased a new and use vehicle within 4 weeks of each other. Zach worked hard to find what we wanted. Our travel time from New Jersey was well worth the time it too to work with a top professional in his field. Keep up the great work Zach. I highly recommend him.
"Hassle Free Car Buying Experience Highly Recommend"
Zach Miller was our salesman great customer service all around!! We were in and out of dealer with our new Suburban in 3 hours. Could not be happier even very helpful with follow up and questions after the purchase. We will be returning for our next vehicle.
"Great Buying Experience!"
Went to look a car, but it had already been sold. Zach Miller the salesmen helping me was great he found me a car with less milage and more options than the first car I looked at and still well within my price range. I loved the no haggle pricing and service they provide here I drove 22 miles to this dealer because of this. Financing and tags were a breeze to their rate was very nice and all the other options and warranties they offered were nice also. I would highly recommend Zach and Miller Brothers.
"A Wonderful Buying Experience"
The overall experience at Miller Bros was outstading. From the first encounter to the ultimate buying process,it was smooth and hassle free. Zach Miller was the reason for this experience. He was exceptional, very knowledgeable and helpful.
"Great Dealership And Great Service!"
Miller Brothers Chevrolet and associate, Zach Miller, really came through for my family and I. Zach was extremely helpful throughout my car shopping experience and the purchasing process. This is a great dealership and team; they were extremely friendly, straight forward with no-haggling! They not only met my expectations but exceed them ~ Ill most definitely be a repeat customer. Thank you Zach and team!
"Excellent Service"
Bobby did an excellent job of keeping me informed on the repairs being made to my car. He always returns my phone calls if I can not reach him on the phone. Outstanding service writer/advisor.
"Great Service"
Had battery problem, was helped quickly by Bobby Cross felt comfortable with his service and with the end result of the repair.
"Great Service And Dealership "
I must say that Will always takes care of me with getting me in and out very quickly. He understands that I am a small business owner and that my truck has to be on the road to that I can continue to work.
"Great Experience!"
Was one of the more pleasant experiences that I have had buying a car! The staff was very friendly and accommodating.
"Great Buying Experience"
Great experience organizing a purchase out of state. Extremely respectful and timely with responses. When we arrived, all of the paperwork was ready and waiting. Closed the deal within an hour.
"The Best Dealer In Area"
THE ONLY DEALER THAT I GO TO. DO NOT TRUST ANYOTHER DEALER IN MY AREA BECAUSE I DO NOT TRUST THEM WITH MY VEHICLES,
"Great Service "
Justin was terrific and went the extra mile to ensure I received assistance. Im very appreciative. It was late in the day and he made sure a mechanic took care of my car.
"Great Service"
Ask the service rep if it were possible to have my car ready before 1:00. He explain the crew goes to lunch at noon that they would try and I got a call at 11:30 saying the service was completed.
"I Love Miller Brothers!"
I have used Miller Bros for maintenance on my vehicle(s) for over 10 years. I purchased the last two from you because I love the idea that the price advertised is the actual price of the vehicle. In short, I trust you guys!
"Clean Place"
Today, I came to the dealership to look at two new cars. I test drove one but choose not to make a purchase at this time. All went well.
"Unscheduled Service Check"
I arrived unscheduled to have Power Steering checked. Service dept quickly identified a bulletin regarding my truck and promptly addressed the issue. I was in and out in under an hour. Always a pleasure visiting Miller Brothers Chevrolet!
"Recall Service"
The recall Challenges were addressed expediently and the staff were courteous. The waiting area was comfortable, cozy and has wifi access.
"Service"
I always receive top notch and fast service. Also I receive a call when car is ready. The time frame was quicker than I thought
"Customer Service"
Very good customer service at this location, the people are friendly and want to make sure that all your questions are being answered.
"Great Service"
Service advisor was friendly and knowledgeable as to required maintenance for my vehicle. Great amenities while you wait for service to be completed (WiFi, free coffee, TV).
"My 30,000 Mile Service On November 5, 2015"
Justin Rest was very good in getting complementary floor mats, and called me the following day and personally installed them for me.
"Great Service!!"
Again Justin was great!! Thank you for replacing my tire Justin and working with the wheel and tire ins. company and making it so easy for me!! Youre the best!! Rob Foy
"Buying Experience "
My daughter and I both bought a car and it was great . Got an awesome deal and was not pressured at all...
"No Pressure Sale, With Fast And Excellent Serivice"
Both my saleman, Corky Franklin, and sales manager, Joe Wyatt were extremely help fully and assisted in every way to ensure I had the best deal possible with the most pleasant buying experience. They were true professional with a no pressure sales technique. I would highly recommend them to anyone looking to buy a vehicle.
"Extremely Quick Service"
Dropped the car off the night before, and received a call at 8:00 a.m. the next morning that the car was done. I thought it was a prank - LOL.
