"Quick Transaction, Good Deal"
Easy to do business with. Quick transaction. Dealership has late hours which is convenient for people who work during the day. Vehicle was available upon scheduled arrival. Vehicle was detailed and ready to go the next day when promised. Finance office easy to deal with. Electronic paperwork was easy to use.
"Good Customer Service."
I came in for an oil change and it was discovered that my timing case was leaking. The team alerted me that if we would get it corrected soon it would still be under warranty. I was most pleased.
"Great Service"
In terms of service it was great, dropped the car off, picked it up at the end of the day and was on my way. Love the videos by the tech.
"Great Service"
01-12-2017
I think I received very professional courtesy from your staff. My car was repaired quickly. Thank you for your help with my 2010 Toyota Prius!
"Good People"
01-12-2017
my check in was easy, oil change lasted a bit long and it took too long to get my keys
"Great Service. "
Excellent customer service. Friendly staff and a welcoming environment that was pleasant. Would have preferred to have waited a shorter time frame for a diagnosis on my vehicle, but the experience was still superb.
"Super Experinece!"
01-10-2017
Friendly staff; very helpful in answering my questions. It was a VERY busy Saturday and all were patient with some demanding people! Plus they deserve a medal for being in the very COLD area.
"Judith2017"
01-10-2017
Drew was very knowledgable and helpful. Great personal attention to my needs and concerns. Would refer others who are shopping for car.
"Great Video"
The video of my auto service recommendations and the explanation of the recommendations were a very nice touch and much appreciated
"Great Place To Deal With For Your Auto Needs."
We have used Evans since 2008 to service and maintain our 09 Prius and have never had any bad experiences with the work performed not any of the staff. If and when we purchase another vehicle it will be from Evans.
"Great Service"
The service employee who checked us in was very friendly and made us feel welcome. The feedback after the service was detailed. There was no pressure to "add on" service.
"Great Buying Experience"
01-06-2017
Castille, our Salesperson was straight forward and helpful. It was a great experience. I felt Evans was fair with my trade-in and the purchase price for our new Sienna.
"Great Service."
01-06-2017
Quick. Staff was very courteous and sent me a video explaining what the did and saw. Let me know everything met standards.
"Great Service - Genuine!"
01-06-2017
Eric was the opposite of what I thought car sales people are. He was genuine and honest. I was a bit nervous buying my daughters first car and he made me feel at ease and not pressured at all.
"Satisfied"
01-04-2017
I liked the way Castile Dewells spent time making sure I was satisfied with my purchase. He seemed to understand my needs.
" Courteous Staff"
01-06-2017
Staff is always courteous and friendly. Facilities are excellent. Service took a long time for this scheduled visit. While most other dealers provide free car wash with service, Evans Toyota does not.
"Satisfied"
Smooth transaction..... Had an issue with seat needing fixed. it ended up being more extensive than initially thought, but everything was handled fine and taken care of.
"Service Satisfaction"
Everything was done that I requested and sooner than expected -- like the video that is sent about the car.
"Great Service. "
Your Service Managers are great. I have been working with Justin and have always been very pleased. Your facilities seem to be lacking. I have a friend in Detroit area who owns a Toyota.. His Dealer provides cooked breakfast for service customers.. You have what,, Doughnuts ???
"Clean And Fast"
Know the tech, job gets done, in a timely manner. Able to discuss with service exactly what needs to be done.
"Pleasant Experience"
My buying experience went well because of the calm and helpful demeanor of the salesmen. The sales staff was punctual yet honest which made the whole process easy.
"20k Mile Service"
12-30-2016
Easy to drop car off for service. Customer oriented people and service. Car was ready in the approximate time predicted.
"Excellent New Vehicle Purchase Experience "
The sales department worked with me to find the vehicle I was interested in efficiently and at a good price point
"Exceptional Salesperson"
Andrew did a great job with answering all my questions about the vehicle, financing, and even offered to help me get my vehicle to the dealership for its remote start to help me out.
"Customer"
12-30-2016
Everyone was very professional and polite and friendly and fast service and nice to see free drinks and doughnuts and best cookies ever and very clean dealership
"Quick Oil Change Service"
Quick service, easy check in process, narrated video of checkup sent to my phone, easy online scheduling, nice waiting area
"Happy Customer"
Knowledgeable, friendly staff. Didnt feel pressured to purchase services, and felt well-informed. I especially appreciated the video from the tech showing what was wrong with the vehicle.
"Evans"
Very hassle free. Entire staff was great. Process was fast while they explained everything awesome. Did not feel pressured at all.
"Great Service "
Excellent customer service. I especially appreciate the multiple methods to explain my cars needs with a video by the technician, a phone call, and then checking at the service desk again. Very thorough, easy to talk to, and explains things well.
"Evans Toyota A Great Experience"
Fast friendly service gave me a good deal on the car I bought.Salesman was great took time to listen to what I needed and wanted he is a good addition to the sales team
"Family Oriented And Good Faith"
Friendly family oriented and good faith caring and understably nice friendly people wanting to give back on christmas time to families in need
"Clean Facility With Nice Waiting Area."
Courteous employees. Service was done in the time estimated. Technicians video of items checked and results was good to see. Clean facilities.
"Clean Facility"
You have a very clean facility. Customer service on my last two visits, has been so average compared to the past.
"Service Video "
12-16-2016
The service video was pretty amazing. Being able to see the damaged hose to the power steering gives me a sense of urgency to get the repairs done asap.
"I Love Everything About Evans Toyota!"
This is our fourth Toyota...the third from Evans. We love doing business with your dealership. Everything from service to rental to new purchases have always been wonderful experiences. Jamie Cramer and Jim Shlater were fantastic!!
"Evans Tiyota Review"
Our autos run pretty good. I cant think of any thing else to say. I just need six more words.
"Warranty Work And $300 Dollars Later"
Staff was friendly and helped with towing my car to dealership for warranty repairs. Unfortunately other things were found that ended up costing over $300 for a car that is 14 months old.
"Above Expectations "
12-15-2016
I want to compliment one of your excellent employees, Ben. He went above and beyond expectations. He was patient and understanding and thouroughly answered all my questions regarding the upcoming winter season.
"Great Customer Service "
12-13-2016
My sales person was great and he explained to me about my new car. He went further to have me take a ride in my to be new car!
"Good People, Great Car."
Professional service performed in a timely manner.good communication I knew what was going on at all times during the service. Great coffee and doughnuts.
"Inspire Confidence"
12-09-2016
The service desk always treats me very courteously and in such a way that I have complete confidence in what they do.
"Great Service "
12-09-2016
Justin was very professional and listened to what I needed. He went over some preventative maintenance options and gave pricing and full details. I was very impressed with the level of service provided.
"Maintance Appointment"
12-09-2016
Its always nice to have Evans quickness,they are always polite, and the waiting area and building is alway so clean.
"Friendly And Knowledgeable Staff"
12-07-2016
The friendly and knowledgeable staff have always treated me well over the years. The work hard and it really shows.
"Wonderful Experience"
12-06-2016
The helpfulness and friendliness of the staff. Also the refreshments that are available while waiting is very much appreciated and enjoyed.
"Good Service"
12-06-2016
Ive been an Evans Toyota customer for over twenty years, and have always found that they offer reasonably quick service, very attentive personnel, nice waiting area, good donuts.
"Awsome Service"
12-06-2016
Quick check in and my car was done in less time then i thought. I would recommend evans toyota to all my friends and family without a second thought.
"Great Service As Usual At Evans"
Had an issue with an alignment on my previous service, the tech found the issue and corrected at no charge. Also received 50k service as requested
"Great Sales Experience. Not The Usual Car Salesman"
Salesman was my kind of salesman. He gave me information and let me decide what was best. Never pushed anything. His name was Chad Keen. You should find a way to duplicate the guy!
"A Few Small Repairs"
Friendly and informative service staff. The video showing the results of the inspection is a great idea. Generally high quality of workmanship...but battery cable was not properly tightened, resulting in a dead car in the service lot. Work ran over an hour beyond estimated completion time.
