"Minor Repair Work On My 2004 F-150"
The fuel filler door had become non operable, meaning it wouldnt positively closed when pushed shut. Grant, an excellent "Write-Up" tech, looked at my truck, looked up and ordered the part, scheduled me for a service appointment for first thing Thursday Morning. His tech did an excellent repair, also fixed the adjustable steering column which the adjustment lever had come loose at the same time. I was in and out in just about an hour. It was expensive, $212.,,but the truck functions like new again
"Ford Escape"
Love everything about my Ford Escape....and the people at Perry are wonderful to deal with.
"New Van"
just bought a new ford transit 150 van. Walter Alfaro and Monica Sanchez made the experience a good one. Walter knows everything you could think of about Fords. Yost Appliance, we thank you. we love fords.
"Dealer For Tire Repair ? You Betchem !"
11-18-2015
The wife had a blow-out on her new ford fusion. The tire manufactures local retailer gave us a quote $50.00 higher to replace the tire than our Ford dealer. And to our surprise, we were in and out in about an hour. Thanks Perry Ford.
"Maintenance Service"
I would recommend Jeff Richards as Service Advisor. He took care the maintenance schedule of our 2 cars, CX-9 and CX-5.
"Great Experience Buying My First New Car!"
I went in looking for a new car, and Tina was able to explain me the diferrences between all of the cars I was interested in. I drove out with a beautiful Mazda 3, my first new car! The process didnt take as longs as I thought it would. I was able to lease the car with an affordable monthly payment. Tina explained all the amazing features in my car, and days after when I contacted her with questions, she answered quickly. I would not hesitate to recommend this dealership,
"Repair"
Tried to type this three time and lost it inadvertently each time.. No way to save Im done
"Service Review For My Cx 5"
Was very satisfied with your timely service and shuttle service. Il be back...
"Very Nice And Friendly People"
Really liked the fact that we were not harassed & they let us shop our way. Once we decided what we wanted they gave us a very fair deal & there was no back and forth haggling. They didnt have the color of car on the lot that I wanted - Monica our Salesperson notified Tom (Gen Sales Mgr) of what I wanted & he was very quick to find exactly what I wanted. We were in the car & out the door in 2 days!
"Easy Purchase And No Stress..."
I bought a 2015 F150 crew cab... Yahoo! Could not have asked for a better experience. This is my very first new truck and I am not a spring chicken. I cant believe I waited so long in my life to buy a new car. Pete our salesperson and now my new friend was the best and worked diligently to find a new truck for me even with the limited inventory. He went above and beyond... Thanks, R & N
"Easy And Fast"
the service was fast, I was in and out in about 1 hours time.
"Service Your Vehicle Here"
From early ire drop off to communicating the recommend work to completing such, this establishment is smooth, cordial and professional in every way shape and form.
"Good Service Department"
quick work, nice people. took it in in the morning and got it back before noon.
"Great, Uncomplicated, Friendly, Reliable Service."
Since I bought the Infinity, I have brought it in twice for minor service. Dan Podratz has helped me each time. If I need a ride there or home, he arranges it. The drivers are friendly and polite. The staff in repair is helpful and thorough. Dan is great. He is professional, does everything on a timely basis, and explains anything done to the car clearly. I would be happy to send my friends or relatives to your dealership.
":charger"
They were wonderful. John Res was the best, knows his stuff and I will rec Robin Tidd to all my friends. Such a wonderful experience.
"Friendly Staff."
I was happy with the fast service and the courtesy drive to my house. I was a bit stressed about the fact that they wanted me to move my car the next day as soon as possible due to the lack of space they had. I have a full time job and 1:00pm was just bad timing. I was able to get my car. I just dont like how they made it seem urgent to get my car. Also I wanted another thing checked on my car that was forgotten. Overall it was a okay experience.
"Jerry Aldon/tom Zimmerman"
Excellent cooperation, caring people, very good experience. Gary Byrne
"Ramon Adams"
Great customer service. I made one phone call and they were able to work around my busy schedule.
"Great Service, Friendly Sales Person"
Ruben was fantastic. I was able to work with him over the course of a few months and he was very good at making sure that I got exactly what I needed/could afford. His service was great. I have already told friends about Perry Ford/Mazda and will continue doing so.
"Great Service"
It was recall/update. They took care of it and called me back earlier than I expected so that was a bonus.
"Excellent Service!"
The staff was very friendly and very accommodating. They worked around my busy schedule and made my life easier.
"Routine Maintenance And Tire Change"
Scheduling appointment was easy, communication regarding services and options was clear.
"Feeling Confident..."
I felt well taken care of and my truck was ready before I expected it. When I take my truck into Perry Ford for service, I feel confident that it will be well taken care of and I can relax about it.
"Service"
Emergency service for my Mustang Cobra. No brakes. I did not have an appointment and brought car in early. By 11:30 the problem was diagnosed. By mid afternoon repaired. Thank you.
"Perry Is The Best!"
I have never had anything but extremely positive experiences at Perry which is why as long as I am in Santa Barbara my automobile dealings will always be exclusively with Perry.
"Friendly And Efficient Service."
Brought our Mazda 3 in for service. Everyone from the person scheduling our appointment to the service writer top the cashier were friendly, helpful and efficient. Thank you for the excellent service.
"Mazda 3 Engine & Transmission Update"
The service person I dealt with was Tim and he was very quick to help me out and more importantly, extremely polite. If I were to have a bone to pick, however, it would be that I had to be without my car for a day. It isnt that much of an inconvenience, but it did come a little unexpected. My issue is that there was a bit of a communication gap and had I known I was going to be without my car, I wouldve made arrangements (in his defense, it was a bit of an unusual situation that wasnt very easy to predict/diagnose) Early the following day, Tim called to let me know that they figured out the problem and that it fell under warranty so besides being ready to pick up, it wasnt going to cost me a thing!!! The car is running smooth now and Im glad I took it in. I do plan to keep going back for service whenever I can, I plan to purchase another car before the end of the year, and I will continue to convince people to purchase their vehicles locally at Perry. To summarize: Tim did a great job but had he taken 5 seconds to let me know that I wouldnt have the car overnight I couldve given you all a perfect score. Thanks
"Car Serviced "
it took longer than expected so they kept my car a month while I was away. It was washed and ready when I returned. All is good except my phone isnt syncing well. I will have to go back for assistance
"Quality Service"
I have always been very, very happy with the service I have received from Perry Ford and the great, over the top treatment from the service managers Mike and Jeff.
"Oil Change For My Vehicle"
Was able to get in and out within an hour with my FREE oil change and get to my next appointment on time. Very pleased. Polite and courteous.
"Perry Ford Services For Ford Fusion Hybrid"
The service on the car was very good as far as I can figure. It was on time and the staff was really courteous. So you get an "A" on that. You do not get an "A+" because your repair staff wrongly diagnosed an un-related tire problem on the car and I wasted some time on it (fortunately, it did not cost me money). By the way a similar tire diagnosis incident occurred last time I brought the car in for servicing. -- Just an alert for your service managers/representatives!
"Awesome Experience"
Very friendly service crew, had a great experience, Thanks!
"Principal"
Mike in the servicing dept is top drawer. Jeff, Sammy, Marcial - theyre all great! Its the people that make it so good.
"Repeat Business With Perry Ford Mazda"
Knowledge of product; Perfect customer service; Service after sale.
"Service"
Jeff is aways very helpful in arranging service for my 2011 Ford Focus. I have had several problems over the years which have been surprising for a four year old car, but finally they become solved?. Jeff is patient and friendly and efficient. Of course he is the one I have "face time" with. The mechanics do the work and Im satisfied when the car is again running as it should?.
"Great Service"
Michael the service writer was very friendly, gave me a time estimate and delivered on that time. Very please with our first service on our new car.
"The Best Dealer In Town."
Very friendly and excellent service. Always willing to go the extra mile.
"Mercury Service And Repair"
Very courteous staff. Called to let me know about additional work needed - offered possible alternatives.
"Family Friendly Auto-experience"
"I purchased my second Mazda over Independence Day. The Perry, Santa Barbara staff were kind, courteous to myself & my twelve year old, and every Team Member was competent. Like a fine watch. So thank you Perry of Santa Barbara for a very pleasant experience.. My son thanks you too..."
"Terrific"
What a team. Work done in a timely manner. Very courteous and informative (VEHICLE REPORT CARD). We feel welcomed every time. Please dont change a thing. :-)
"Excellent Staff From Sales To Service."
The service at Perry is and has been excellent for many years. I just purchased a new Ford Edge that had a minor body issue, and I feel that the situation and recommendations made by Perry Ford were very satisfactory.
"Regular Maintenance Services"
Almost without exception the service advisors have been professional, friendly, and thorough. The prices are very competitive compared to independent repair shops and the service itself follows a consistent check list of points to check.
"Fantastic Customer Service"
My wife and I visited Perry Ford to look at their inventory and was met by Hans Liebl, one of the best car sales people we have ever met. Hans walked us through the inventory and once we decided on a vehicle, went the extra mile to make sure everything was handled in an efficient way. We only spent one hour in the dealership, which is a miracle, this was due to the incredible customer service and working with someone who knows what they are doing. We were promised our car in three days, it arrived and was available for collection in two. Fantastic customer service and Hans Liebl is a by far the best sales person I have dealt with. They have a customer for life! Thank you Hans and Perry Ford for making this purchase an absolute pleasure. Cant say enough!
"Customer Service"
Mr. Delane Silva was our sales representative at Perry Ford in Santa Barbara. My Wife and I went in with a check list of what we wanted and Mr. Silva most definitely came through. We are 110% satisfied. I would recommend Perry Ford to anyone who is in the market for a new or used vehicle. I have been a satisfied ford customer for 18 years. This is my Sixth new vehicle that I have purchased from the same dealership. Give Mr. Delane Silva a hello for me when you ask for him!
"Customer Service"
Mr. Delane Silva was our sales representative at Perry Ford in Santa Barbara. My Wife and I went in with a check list of what we wanted and Mr. Silva most definitely came through. We are 110% satisfied. I would recommend Perry Ford to anybody who is in the market for a new or used vehicle. I have been a satisfied ford customer for 15 years. Give Mr Delane Silva a hello for me when you ask for him!
"Ford Focus Owner Purchased At Perry Ford"
The service advisors at Perry Ford are courteous, efficient and proactive. the dealership stands behind the product and has been quick to fix manufacturing issues that Ford Motor company has identified. The prices for service are competitive with and even below independent repair shops.
"Awesome Customer Service And Great People!!"
Definitely and by far the most pleasant experience weve had at any dealership in a very long time. Not only were they very friendly and easy to deal with, but also very accommodating and eager to earn our business. They beat two lowest prices we had from other dealerships, gave us everything we asked for, AND threw a very nice added value on top at the end that we never even thought of just to make us EXTRA happy. Thank you John, Walter, and Santiago. You guys are the best!
"Good Maintenance Service"
Thanks to Tim Newby for handling the maintenance of my car.
"Went To Perry Ford And Got What We Came For!"
We were online shopping for a new car and we were contacted by the "on-line" sales department, "P.J." was absolutely great! We told him our interests, we made an appointment, he arranged a couple of test drives, and in about 3 hours got the deal we wanted and left with a beautiful Ford Fusion and no buyers remorse. First time perry ford customers and we will be back!
"Best Service On My Ford Mustang"
Best customer service in Santa Barbara! They are thorough and I have had the best experience having my car serviced there. If you havent been there yet, you have to give them a try. They will definitely win you over.
