"Reich"
Best experience we have ever had purchasing and servicing a car. Thank you.
"Subaru Of Ontario"
10-24-2017
This is our second purchase of a Subaru from Vince at Subaru of Ontario. Cant say enough good things about him and our overall experience.
"2018 Subaru Outback Review"
10-24-2017
We had a wonderful experience. Rocky Gutierrez was excellent and we would recommend him to all our friends!
"I Love My Subaru"
This place is awesome. People were very nice and friendly. Weren?t pushy at all throughout the buying process.
"Never A Bad Moment"
My buying experience was exceptionally good when we purchased our 2017 Outback a little over a year ago. We received exactly what we wanted on our trade in and our monthly payment. I have been in three times for its 6,000 miles service and they have have had us in and out in under 50 minutes every time. One time was even without an appointment! We love our Subaru Outback and Subaru of Ontario!
"Excellent Experience"
Customer service was excellent and prompt. Quick service
"Brake Service"
Efrain, service dept, met & exceeded my expectations.
"Great Dealership!"
08-21-2017
Very friendly and professional. Salesman "Snoop"was very helpful with all my questions. Financed a 2018 wrx and I feel very happy with my car and buying process. Was able to get exactly what I wanted without any hassle. Been to this dealership before with brother buying his car and had a good experience as well. Snoop even offered me a drink and popcorn. Got a good deal on my interest rate. Couldnt be happier!
"Subaru Cross Trek Maintenance"
08-14-2017
The staff is super friendly and helpful. Even the employee who took me home and picked me up made me feel like family.
"Best Deal Ever"
I hands down got the best deal in So Ca. Amber worked with me all the way. answered all my questions, and returned every phone call. She knows her Subarus and I got a deal on a Crosstrek no other dealer could come close to.
"Ontario Subaru"
08-11-2017
Made appointment, prompt service so I could wait. Had my car also washed upon request.
"Great Customer Service"
Got us in and out with the purchase of a new vehicle
"Quick And Easy"
08-04-2017
Made an appointment for an oil change/tire rotation; first appointment of the day (7:00am). Marvin was great; very polite and helpful. Waited while the service was done. Waiting room was clean and comfortable with many amenities (coffee, TV, wifi). Service was done by 8:15am. I was provided with a written evaluation of my vehicle that included recommendations. I will go back for future service.
"Legacy Owner"
I drive 75 miles to get my service done based on there fast and honest service.
"Great Service!"
This is my second visit to the dealership for service on my 2017 Outback, and so far I am very pleased. They are prompt with their appointment times, and on both occasions I have been able to wait for the service to be completed, as it was done in a reasonable amount of time.
"Denise Rosenblatt"
07-28-2017
Friendly, relaxing. Talked to salesman about the later purchase of my leased vehicle.
"Service"
07-27-2017
OK not impressed. Was told service was not required after receiving 2 notices from Subaru. Dont know what changed but its was not for the better.
"Subaru Of Ontario"
07-19-2017
The purchasing process of a new Subaru Impreza from Subaru of Ontario was quite simple as Rocky and Amber did all the leg work for me. Made the total process, including a car ready test drive when I arrived,
"Purchase Of New Subaru Forester"
I had the pleasure of working with Cheryl Sauer who was amazing. She really knows her vehicles in my opinion you cant get any better then her. I have already referred people to her because of her professionalism and great customer service.
"Car Maintenance"
07-13-2017
Everything was great. The person who helped me was friendly. Also, my steering wheel was locked and I didnt know how to unlock it so I ask another worker nearby to help me; and he solved my problem. Thank you!!
"Great Services"
07-12-2017
Done in less time than predicted. Every person was very professional and interested in my customer experience
"Customer"
I went to Subaru of Ontario for my first oil change and the customer service representative that helped me was very timid and not friendly. Every time Id ask him a question he would just look at me. I had to repeat myself a few times to get an answer. Also, there is a small scratch (less than 1 cm in size) on the rear passenger door. I asked if they can buff or do something to fix it. He just looked at me. When they finally finished changing the oil in my car I asked him if they fixed the scratch. He said no because it will take a lot of time to do that and that I will have to take my car back for another appointment to get the scratch fixed. He then stepped away to get my car. Then I saw him talking to the service people and pointing at the scratch on my car. When he brought my car to me he told me that according to the service guys, the scratch is too deep that it needs a new paint job to get it fixed. So, he lied. He didnt ask them early on. Also, I arrived 15 minutes early to my 11am oil change appointment. I left the dealer at 1:45pm very hungry! It took almost 3 hours to get my oil changed! No one offered for a company shuttle to drive me to a store nearby so I can buy lunch while waiting for my car to get serviced. Also, I bought a cargo net that day while waiting, but I forgot to present my $25 coupon at the parts window. I called the parts department when I remembered once I got home but the person I spoke to said that the manager wont be in until Tuesday to authorize such refund, So, my overall experience was not pleasant at all.
"Why Not A Subaru? Especially With These Two Gents."
07-10-2017
Simply phenomenal, big shoutout to Josh Moore and Abanoub Mikhael (pronounced avenue but with a "b", so get it right) for going above and beyond with their level of patience and making this experience a memorable one.
"Great Service Yves V"
07-10-2017
Quick and very good SERVICE. Very courteous staff.
"Best Car Buying Experience Ive Ever Had!"
My family was in need of a new car and so we shopped around. We went to three or four other dealerships. At the others we were treated as less than customers and more like just a potential sale with very little regard to us and our needs. Subaru of Ontario instantly treated us like family all the way until the end. They were not pushy or all over us making sure we didnt leave. They respected our time and family obligations and didnt jump through hoops trying to keep us there. This attitude and courtesy brought us back the next day to get the car. They were honest through the process and it really felt like they were working for us and not for the sale. I understand that selling cars is a business but what they have going on over there felt like so much more to my family and me. If you dont go to Subaru youre not just going to miss out on a great car but youre going to miss out on peace of mind.
"Love My New Car!"
Went on to test drive the Outback and fell in love with the car. So many features
"Fantastic Experience!"
07-03-2017
We were treated like royalty. A very easy way to do business.
"Thomas"
06-20-2017
My first oil change at subaru was great overall, the staff were very friendly and the service was quick. The only thing that wasnt satisfactory was they put in 1/4 of a quart too much oil.
"Suburu"
I feel I can trust suburu to do their best as they look out for my car and my safety. Always a pleasant experience!
"Subaru Forester 2.0 Xt"
At first the 2.0 XT Touring could not be found. The Ontario Subaru Family went above and beyond and found the car in El Cajon about 100 mi. away. So far we are very happy with our Forester 2.0 XT Touring.
"Oil Change"
05-18-2017
Good friendly service as always. The oil change was done within 30 minutes.
"Subaru Legacy 2017"
05-09-2017
Very professional and courteous before and during the purchase
"Subaru Forester"
05-08-2017
The process was quick, staff was experienced and knowledgeable, and the vehicle is top notch. Subaru definitely makes you want to come back.
"Love It!"
05-06-2017
Started online with pricing, sat in chair at dealership for a few minutes, told him max I would pay, made the deal, signed the docs, drove away - 3 hours total.
"2017 Forester 2.5i Premium With Eyesight"
We dealt with Michael Cardona. He gave us a good deal and was very helpful. My wife and I would recommend the Ontario Dealership.
"New Car Purchase"
04-28-2017
I could not be any happier with my experience. I was dreading the process of buying a new car and kept waiting for the process to "go south" but it never did. It went well beginning to end...and I continue to receive support even after my new purchase.
"1st Time Car-buyer"
Came in on a Tuesday, drove off the lot with a new car on Thursday! Very friendly staff, knowledgeable, and worked really hard on finding the right budget for me. Make sure to stick w/ one salesperson, at Subaru the sales department dont undercut each other, so if your talking with Jane, she will be with you till you drive off. That being said make sure to schedule appointments!
"A Great Experience!"
Amber was, once again, wonderful to work with, as was everyone my wife and I encountered. This was our second Subaru we purchased from Amber and the Ontario team, and theyll be our go-to from now on. Theyre also my recommended-dealer for any friends and family interested in a Subaru. The process was the easiest Ive ever experienced when buying a car.
"2015 Outback Service On April 19, 2017"
My service experience was excellent! The service advisor, Brandon Parker was very helpful and courteous to me. I waited for my car and my wait time was 1 hr and 8 minutes! Fantastic! I am very happy with Brandon and Subaru of Ontario. Thanks Brandon
"April 19, 2017 Experience"
04-21-2017
Picked up car from service yesterday. Service manager Brandon was very helpful and attentive to our needs and concerns. Sales folks were very helpful, we ordered a custom model that was not available at the dealership. We will purchase it when the vehicle arrives in about 6 weeks
"Great Buy!"
04-20-2017
Great buy at this dealer! Very helpful and kind staff! Professionalism at its finest.
"Awesome Service With A Smile!"
04-18-2017
My car was serviced quickly, and all the staff were friendly and professional. I even got a coupon which helped with the cost! If you want and excellent experience go to Subaru of Ontario!
"Disappointed"
SUPER friendly and helpful staff, but unfortunately Subaru, Ontario couldnt get my FM radio to work. Its a brand new car Radio. Basic. Ive been spoiled by other high end dealers who wash the car after a service, but here I have to throw away my own paper floor mats, scoop up some of their leftover service plastic, and ask for my car keys so I could leave. That seemed odd.
"Subara Of Ontario"
Vince Sperling handled this sale. I highly recommend him. Car was not at lot and he kept me informed. Zero pressure sale. Excellent price
"Outback Purchase"
One of the easiest purchases today. Aaron wa pleasant and knowledgeable. It felt like buying from a friend. My previous Subaru Legacy was serviced at this dealership.
"Review"
04-05-2017
My sales representative, Amber Arias, was very knowledgeable and friendly. I am very satisfied.
"Subaru Service"
Friendly speedy service. Made an appointment and got in as scheduled.
"Extremely Satisfied"
04-01-2017
Top notch! Always professional and courteous. Exceptional service and staff.
"My Subaru Ontario Experience"
03-30-2017
Had a memorable experience with Subaru of Ontario. Zhang Haiqian was easy to work with and made me feel important. I use to be a VW owner, but over the last year, I encountered multiple disappointments with their service and customer experience. VW did not make me feel like a valued customer. However, Subaru did which is why I am now a loyal Subaru owner. I will recommend Subaru to my friends and family!
"Service Repair For Tire"
03-30-2017
The staff was attentive and responsive in a very timely fashion.
