"F 150 Lariat 2017"
sales person was knowledgeable friendly helpful i had a good experience.
"Highly Recommended"
Great service, great people. Chris Wilson 5 stars.
"Kudos To Airport Marina Ford!!!!!"
Nice to know you have our backs! Always excellent service!!!! Airport Marina Ford is like an extended family!
"Great"
10-25-2017
Great service with excellent communication. Took care of my battery issue and all recalls.
"Anthony Lisica And My Tahoe"
I had searched the internet extensively for the exact vehicle I wanted and in the wanted price range. After contacting Anthony about what is now my football mom “limousine†he made the whole process so easy. I had secured financing myself but he checked to see if there were better offers available. Even in my follow up many weeks later he went out of the way to secure information regarding the VERY slow DMV. I love my new ride and so do my boys! Thank you!
"Quick & Easy"
Came by for oil change & tune up without an appointment when I had some free time in the area. Phil Garcia took care of me. He was great and had the car back & ready for me in no time. He?s my guy now. A pleasure to deal with
"Jody Is The Best!"
Jody is always the best. Made an appointment and car was ready in two hours.
"Good Service"
10-19-2017
My service advisor Chris was very helpful in getting all my repair issues resolved. I appreciated the rental car he got for me when the repairs went into a second day. The facilities and courtesy shuttle are well maintained.
"Great Service Depart - Sales Guy Failed To Deliver"
10-18-2017
Frank in service was on the ball the whole time, got my part ordered and even got me a loaner while my car was worked on. Fast service and very professional. I want to add one thing, while waiting for my car I talked to Aaric about upgrading my lease to a new Explorer. I gave him my info and what I wanted. I could not hang around but he assured me he would call me with info and what it would take to get me out of my Fusion and into an Explorer. Never heard from him and its been over a week. That is not good for business. Ultimately, the service department came through amazingly, the sales/leasing guy failed miserably.
"Service Ok, Ford Fiesta Sucks"
10-18-2017
The service itself was ok, but I was pretty displeased with the car (2011 Ford Fiesta) itself. The car was purchased from another dealer. The day after the service the check-engine light came on again, despite the $1000 repair (throttle body replacement) that was performed. I was frustrated enough with the Ford Fiesta that I traded it in for a Mazda the next day, which Im much happier with.
"Themuse1055@gmail.com"
This dealership was the best. From the time I arrived until I left everyone was courteous, and very professional. I was especially impressed with Obdolio and his manager Leonard. I have never experienced any business, give such quality attention to their customers. I feel blessed to have met them.
"Warranty Repair"
This was the second trip to have the same issue repaired under warranty and it took almost a week which I thought was a bit long. However, so far, the issue seems to be resolved.
"Anthony Is Great"
ANTHONY IS GREAT!! ALWAYS ON TOP OF HIS CUSTOMER SERVICE!! HE IS MY GO TO GUY!
"Survey After Dealer Visit"
Last my visit was recall issue for 16 C-max. I found out some money (about $40) was gone right after job done that I left in the console. I admit that is my fault, but I still believe it should not be touched.
"Ford Mustang 2017 Oil Change"
Everyone I came in contact with was very professional. This was my first time brining my 2017 Mustang in for an oil change. I loved my experience so much I brought it back to the dealer I purchased it from. Chris Wilson in particular was so professional. I didnt know anything about tires, and being a woman usually we feel that we are being taken advantage of. I did not feel that way working with Chris, he explained everything in such great detail, I will be bringing my Mistang here for the duration of my ownership. I had an amazing experience. A friend of mine is considering buying a Mustang, I will definitely be sending him here. Thank you Airport Marina Ford, you all ROCK!!!!
"Amazing Customer Service!"
Airport marina ford is always on point. Their employees are courteous and efficient. They get our vehicles done in a timely manner and address any issues they see! Thank you airport marina ford!
"Excellent Service"
The person that helped my was polite, professional and very helpful. He went out of his way to find out prices for tires for me and explained what services were performed on my car and what was still needed.
"Great Service Location"
The staff was friendly and polite, explained the issue and resolved it thoroughly. The waiting lounge is comfortable and well stocked.
"Great Service!"
The customer service was great and my vehicle was in and out within an hour which is the best part. I also love the customers waiting lounge and the free WiFi
"Self Employed"
Phil was very helpful. With a great personality. Thank you Phil.
"My 2016 Ford Fushion Energi"
I appreciate the prompt and courteous service that I received from the service manager, the shuttle driver and the cashier. I love my car and the folks who help me with keeping it well maintained!
"Great Service!"
Junior was great!! He kept me updated on my service throughout the day, and really went out of his way to help me with the shuttle. I will highly recommend Junior and Airport Marina Ford!
"A Busy Day Made Easy"
Glen was very helpful when I went in that day and everything to seem to go by very quickly. Everyone really made the experience from the service men to the employees behind the desk made my day full of errands so easy thanks you guys
"No Issues With Repair"
everything went well-kept abreast of the situation, finished sooner than anticipated.
"Airport Marina Ford"
The work was done as requested and seems to be thorough. However, it was difficult to reach the service rep by phone during the day to find out the progress of the work.
"Mr. Nelson"
My service advisor Gene is the best. He is always there to help me with any problem or question. If he doesnt have the answer he will call me when he gets the answer.
"Service"
I had many issues with this dealership in the pats but the last 2 times Ive visited to have my Ford Fusion serviced it has much much been a better experience better prices better customer service and better explanations I would return
"Great Service!"
Anthony was absolutely amazing in helping me pick out just the right car for me that was in my budget and was exactly what I wanted. He was respectful, quick, and efficient! I will definitely use this dealership again in the future and it has made me really value Ford as a company. Thanks!
"Incredible Customer Service And Staff!"
I was very pleased with my experience at the Airport Marina Ford. I highly recommend this particular dealership for individuals that may need additional attention regarding a new vehicle purchase. The staff was very patient and thorough while answering all of my questions. I would not hesitate returning for any future purchases.
"Gregory Young"
A pleasant day. My concern was remedied by a great job. I will be back
"Car Service"
Great customer service,fast service, best part is near my job so I get free shuttle rides.
"Serviced Car"
I did not have to wait longer than the estimated time of completion.
"Good Job"
Everything was good, wait time was kind of long. Wish the online schedule service was working.
"Ford Explorer Xlt Service"
The service team did a great job of repairing my 2015 Ford Explorer XLT which had a serious steering problem. I would certainly recommend Airport Marina Ford for service.
"My Edge"
The main reason for this rating is for the SERVICE department. It is second to none. Leonard Ferrigno, the service manager is unbelievable.
"Review"
I find the staff rather friendly and courteous. I thought the smog control system on newer vehicles in California were to be trouble free for five (5) years. I just paid $100.00, deductible, for a leaking fuel filler cap/neck on my 2013 Edge. (Im not sure about this but Ive been told this by two autophiles.)
"Ford Explorer Maintenance"
Overall Team Spirit matches the facility refurbishment. The Donuts were a nice touch. We have purchased 4 new cars from this dealership.
"Excellent Review"
excellent!! (as usual) Really, really, really excellent!
"Always Fast And Friendly."
Always fast and friendly. Their wait times are always accurate.
"Airport Marine Ford"
The Customer Service I received was just okay, kind of average service. I wasnt updated by telephone calls as much as I was told I would be. I had to keep going out my way to follow-up. However, the Service Advisors were great, and had great Customer Service. However the reception/cashier Customer Service was not good, below average if I had to rate just the reception/cashier Customer Service alone. I only rated an 8 because of the Service Advisor.
"Good Service, ,polite, Friendly Staff."
I had to wait a few minutes, they said didnt see me. When I pull up a manager was standing outside ,he acknowledged me right away.
"The Gm John Harmond Here Is A Man Of Integrity."
The GM John Harmond here is a man of integrity. Ill skip over the long story and just say I bought a car here last year because the dealership was next to my house and Im glad I got it from them. A midst a sea of companies who boast about prioritizing customer satisfaction John ensures that he delivers. He actually does care, he does what he says he will do. He is respectful and diligent. I went in to make a complain, I left with my issues resolved and with utter admiration for how John handled the incident and the way he handles himself. #belikeJohnHarmond
"Satisfied Customer"
The most recent service was due to a faulty drivers door sensor that started to affect the other electrical systems. Gene, my service advisor, was great and the faulty door latch was fixed by the next day. The system was covered by the extended warranty and the deductible was the only thing I had to pay. The Explorer is the 3rd or 4th car we have purchased from Marina Airport Ford and we have had all of the vehicles serviced there. We will probably be buying another car there again soon. The only complaint about it that I have is that I took the car in for the same thing about 6 weeks earlier, paid the same deductible that time too. I felt that I should not had had to pay the deductible for the same problem twice in such a short period of time.
"Great Service Department"
Great service rep. Fast and extremely satisfying experience.
"Wonderful Service"
07-22-2017
THE WORK WAS DONE IN A TIMELY MANNER, THE SER. ADV. CALLED TO LET ME KNOW MY VEH. WAS READY. THE CASHEIR WAS VERY KIND. I LOOK FORWARD TO MY NEXT SERVICE.
"Amazing"
The service at airport Marina Ford was amazing I would recommend anybody to purchase a car from there. #customerforlife
"S************e@gmail.com"
Maria at Airport Marina Ford is your go to for an excellent car buying experience. I cant say enough good things about how pleasant she makes the whole process.
"Ford Escape"
Anthony Lisica at Airport Marina Ford was a great help in recommending a new car and getting me all the info I needsd to make the right choice. He was knowledgable and friendly. I had a great experience.
"Great Service!"
Anthony was great and made sure I got the car I was looking for. Would recommend.
"Amazing Time"
Went on Saturday May 20 for a test drive that I have requested by text with Lyle right away I was happy how nice and not pushy it went . Here I am about to meet Brandy one of the salesperson for FORD, I was a lil anxious to be honest you know those peoples are professional and I dont know anything about what to ask , soon as I spoke with Brandy i felt so confortable she answered every question I had about the cars and her job ... From beginning to end (which took the all day unfortunately)I was introduced to professional patient and seeet peoples one after one .i swear I didnt know I was going home with a car... But I sure did and Im in cloud 9 Im the owner of a Sexy 2017 Ford Focus and still cant believe it ... TThis team at Ford made it happen Thank you all you ROCK... sincerely Frederique
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