"Long-lewis Ford Service In Hover Al."
Purchased a CPO 2014 Explorer from Long-Lewis Ford. Kevin and Doug have been extremely helpful. Had a problem with the power windows and GPS. Kevin had repair cost covered by Long-Lewis. Keith in service was extremely helpful in getting service scheduled and a loaner car available. A very pleasant experience.
"The Works"
They were very friendly and the service was done quickly.
"Oil Change."
10-27-2017
Oil change done good. Normal dealer I use. Purchased the car from them. This is the last time I will use this site - it sucks !
"My F350 Purchase @ Long Lewis Ford"
Deal went quick and price was below other Ford dealers I shopped.
"Car Maintenance"
Excellent service,Professional, wait time not long , service technician is honest with you concerning problems with your car etc.............
"New Mkc"
Bought the 2nd car, a Lincoln MKC! Fantastic experience, great customer care!!!! Thanks Kyle!!
"Review"
Excellent service. Kept me informed of work being done.
"Used Car Purchase From Long-lewis Ford"
Salesman, Don Mathews, was professional, courteous and knowledgeable. Customer was reluctant to drive newly purchased used vehicle home in heavy, rush hour traffic, so Don followed us home and delivered new vehicle in person. Center console was loose i latched position. Don quickly found missing grommet and replaced it after sale was completed. After sales training on vehicle features was also outstanding.
"Charles John Holditch"
My windshield washer was not working. I made an appointment to have it repaired and it was repaired the same day under warranty. The staff of Long Lewis Ford Lincoln was courteous, explained the repairs, and were helpful in every way.
"Ll Staff Good, Prof. Helpful. Ford No! (see Below)"
The folks there are informed and pros. Ford getting the part to me or them NO!? I was told by LL tech I could be in line for months. Ford Fiesta transmission issues. We own 3 fords: a truck, a Mustang and the Fiesta.
"Terrific Dealer, No Pressure, Excellent Experience"
Last year we purchased a new Ford Explorer from Long Lewis. The experience was so pleasurable that we returned again this year to purchase a new Escape. Salesman Sam Charif sold us the first vehicle and we requested Sam again because he is so pleasant to work with and is so professional in his service to customers. He helped us find the right vehicle each time and walked us effortlessly through the purchase process both times. We felt no pressure from anyone in the organization and were pleasantly surprised as to how enjoyable it was to purchase these new cars from Sam at Long Lewis Ford in Hoover.
"Body Work On Lincoln"
Excellent dealership to do business with, employees courteous and professional.
"Excellent Service Experience."
I was treated in an excellent manner as always. This is a superior service department.
"Excellent Service Experience."
I was treated in an excellent manner as always. The service department is superior in my opinion.
"Donald"
I was very pleased with the service at Long Lewis Ford throughout the whole process
"Zachary F150"
Good service and a really good experience. Service was great real kind straight foward quick process to come in and get in a new vehicle
"Long Lewis Ford"
Very nice experience. The salesman Doug was very nice and informative.
"Great Service"
Great experience and less hassle youll get from Long Lewis Ford
"Excellent Service"
As always, the service required was handled easily and efficiently. The personnel is always courteous and helpful. I feel comfortable in the waiting area because it is well maintained.
"Car Repair"
Service was great. Tim did a wonderful job with updates on repairs and financial assistance which was a welcomed surprise and greatly appreciated. Thank you so much.
"Best Ford Dealer Service"
Great, friendly and professional service. Service advisor reviews all aspects of your cars condition. If you need any work done goes into detail of you need and cost. Never any high pressure tactics.
"Nice Work"
Thanks for the nice job. Have a great day lljjjjjxjdhdhdhjdbxbdbnxnx
"Service Dept."
Scott Mullins; He was very professional and polite and understood the problems that I was having with my vehicle. He corrected the problem with in a reasonable length of time and I was completely satisfied.
"Quicklane At Long-lewis Ford"
The QuickLane Service is always fast and dependable. The staff is always friendly and courteous.
"Managing Member/owner"
I bought a new F 250 Platinum, FX 4, and from the GM of the company to the Technology assistant at the end, everyone very professional, courteous, respectful, and friendly. Probably the best buying experience I have ever been through, and I have purchased a large number of vehicles personally or through business.
"Filler Lincoln"
Very good experience! It took awhile to get the parts and the seats were left out of position; but, all in all, a good experience.
"Great Service"
I received great service through my entire process of purchasing my new vehicle.
"Eric Strickland"
Great people and fast quality service. What more do you need!! I will definitely be back.
"Oil Change"
went to Quick Lube and it took over 2 hours - waiting area was hot and crowded. staff were friendly but had to ask how much longer it would take.
"Good Service"
Always a pleasure to come and get my car serviced at LLF Fred and Wai always take good care of all my service needs
"Love This Dealership"
No pressure to buy. Very helpful staff. Overall a very good experience. Why else would I travel 200 miles to purchase a car!!
"Exceptional Sales And Service"
I have purchased my last 7 new vehicles from Long-Lewis. I have had nothing but exceptional sales and service experiences so far, and plan on Long-Lewis being my go-to dealership for future purchases.
"Bought A F 150 King Ranch"
Best selection in Alabama and sales Dept worked to get me exactly what I wanted in a new Ford F 150
"Quick Change."
Ive never gotten my oil change from anyone else but Long Lewis Ford. Generally Im happy with the service but this time I had some rim damage when I went and got The works on my truck. It looked like when they rotated the tires one of them fell face down on something and noticeably scratched it. The reason I saw it was because my rims were dirty from rain and there was a clean spot where someone rubbed there finger on it. I didnt notice it till I got home so theres no way to prove it and Im sure no one would admit doing it. Also, this time and last time my windshield wiper fluid wasnt filled. Im not going to stop getting my oil changed there because the works is a good deal but some advice, like renting a car, walk around it before and after. The customer service is very friendly and the facilities is clean.
"Long Lewis Ford, Hoover, Al"
In and out within a hour. Courteous staff, and they had exactly what I was looking for.
"Grostick"
We had a great experience at Long-Lewis Ford. Karl Wiggs is a courteous and knowledgeable salesman. We were very impressed with him. He showed us several models of the F150 and gave us time to look over them without any sales pressure. In fact, we have already referred a friend who is interested in buying a truck. We gave him Karls number.
"2017 Ford Escape"
We bought our new Ford Escape from Wayne Howard at Long Lewis and we couldnt have asked for a better experience. Every part of the purchase even working with the finance person was painless.
"Owner"
Had to wait 20 minutes on original visit just to be told I would have to set an appointment to have car repaired
"Regular Maintenance"
I had scheduled maintenance on my 1997 Ford F-150 truck. In addition to regular maintenance I had an unknown intermittent front end problem. Bruce Williams handled both the maintenance & front end problem. He was very, very helpful. He drove the truck & had 2 ideas what the problem might be. (They were different from a discussion he had with another Long-Lewis person.) His ideas were close to the problem. Maintenance zeroed in & fixed the problem. Many thanks to Long-Lewis... and especially for Bruce Williams help. He is customer oriented.... a new, strong asset for Long-Lewis. Thank you.
"Long-lewis Dealership"
A very good experience. All persons I had contact with were very helpful.
"Service"
Excellent service. Team worked together to get tire replaced and vehicle serviced. Would highly recommend Lincoln for servicing vehicle.
"Door Latch Recall"
Got it out in less time than expected. Expected it to take up to three and one half hours but it was finished in about two hours.
"2013 Ford Fusion"
Good job, quick service, very helpful friendly and courteous
"Purchase Of Truck From Long-lewis Ford Hoover, Al"
As pleasant as any I have had. Price seemed in line with the quality of the vehicle purchased.
"Cosby"
This dealership is great from the time you walk through their doors weather it is for service or purchasing a vehicle. Very Friendly.
"Recent Car Purchase"
Paul Fleming is the absolutely the Best at Long Lewis! He has help us with 5 car purchases and he always treats us with First Class Service!
"Charles Mitchell"
08-16-2017
I know a lot of the guys at LLF. They have always done good work.
"Exceeded Expectations"
08-15-2017
The Service department did a great job communicating how the process worked, what they did, and how I was to follow up. They called me later that day to make sure I was happy.
"Excellent Service At Long Lewis Ford Quick Lane"
Had my Ford F-150 serviced at Long Lewis Ford Quick Lane Monday, August 7, 2017. Excellent service for a reasonable price. I appreciate Fred and the crew at Long Lewis Ford who make servicing my Ford easy and affordable.
"Professional And Easy"
Bought a 2017 Escape. salesman polite, friendly, knowledgeable, really listened to me. This was true of the rest of the dealership as well. A very good experience.
