"Rating"

Excellent service and wait time was reasonable. Service attendant was very knowledgeable and helpful.

"Mercedes Benz Of South Bay/torrance; 500sl Service"

Excellent in all respects! Would definitely recommend to anyone looking for a superior experience.

"Mercedez-benz Of South Bay"

They fixed my tire without any hesitation. Thank you for your help.

"Easy And Efficient Experience."

Took my car in for a recall service and they noticed I had two recalls. They took care of both of them while I waited. Frank Perri was my service rep and he made sure everything was done quickly. Very happy.

"Ms. Ladan"

perfect service and Babak Vahedi is the best person ever.

"Satisfied"

We were invited by Long Beach Financial CR to the Pre-owned car sale at Veterans Stadium. Our salesman, Michael, and finance guy, Tyler, were both very easy to work with and made the experience easy.

"Ford Edge"

Thank you so much to Mercedes ! She was beyond helpful and made this buying process easy and smooth

"Mercedes Benz Glc 300"

I Truly Love This Dealer ship i wish i had known Morris before he is a great guy he truly did all he could to 100% satisfy me and my family he made me feel right at home my whole experience was just amazing fast and easy and super friendly. A great place that I really liked was the atmosphere that the dealership brought to the customer as soon as you step foot there you feel welcome. I also have to give a big things to Liz the finance manager who helped us. She is great very friendly and nice. I hope to be back to doing more business with you soon! THANK YOU guys for making it possible to buy our Mercedes-Benz GLC 300 Coupe 2018.

"Service Dept Mb South Bay"

Brad Parker very professional and honest in Service Dept

"Best Customer Service / Sales"

Excellent customer service from Aaron Rice .. my second Mercedes Benz purchased from Mercedes Benz of South Bay.. thank you for making the purchase so pleasant .. thank you Arron rice for wonderful service..

"Great Experience With Babak And Mb Southbay"

Babak and the MB SouthBay team work a pleasure to deal with. They were prompt, clear, and easy to deal with. I would highly recommend them for anyone either purchasing a car or needing service.

"Flat Suspension"

As a retiree, I am always short of money. I try to save money whenever possible. My questions as to saving a recently installed part were never answered. All new parts were installed. The bottom line is that the car is repaired and works fine now. However the cost will take a few months to recover.

"Satisfingly Good Deal"

While I was seeking for a new lease, found interest in Mercedes E300, and found this dealership. Chris Yang, a fleet manager, helped me greatly.

"Mercedes S550 - Windshield Replacement"

I have been getting my Mercedes cars serviced at South Bay Mercedes for the past 30 years. Service has always been professional. My service rep, April Stewart, has been wonderful to work with. The best I have has during the 30 years.

"Amilcar - Did An Excellent Job!"

Amilcar did a fantastic job, he went over and beyond being in touch with me and helping me with my C450 being checked and everything completed. His service was what made the impression of professional!

"Great Expirence."

I leased a 2018 E400 Coupe on Sep. 6, 2017. The car sold itself but the dealer expirence was top notch. Denise was my sales person and she was fantastic. She made the process very easy and realy took care of me as a customer.

"Mercedes Service"

Rahi Moghaddam is an excellent customer representative.

"Mr Juan Lagmay"

I had mt 10000 mile srvice and everything was excellent. It was very quick ans their staff were very friendly.

"Annual Checkup"

Scott Walker did an estimate on the cost but the actual cost was less.

"Service Survey Reply"

April Stewart took time to review my car before and after. The Uber service to pick me up is a real differentiator.

"Service Experience"

The client service is excellent. Got my loaner as expected.

"Great Experience"

Sale rep explained all about the car with professional manner and made a deal so easily.

"Service To Fix Commin Problem"

Brought car in and service rep Paul P. Was helpful. Got it diagnosed and was told its a faulty sterring lock, later to find out its a common problem in these cars. So why not recall it? If it is only that will cost me almost $1,500. Also usually have a rental from them and this time I dont. Was told they are short a technician and a car so now left without a car.

"Great"

Great service by Briseyda Gomez and her manager. She was very patient with us through out the whole process. We would definitely recommend Bri and the Mercedes Dealer to our friends and family. This was our 2nd time at this dealer and it was the service that brought us back. We will definitely be back in the future to purchase a future car. Thank you Bri for your caring and effective services

"Yousef Kanjee"

Terrible experience. Waited 20 minutes after my appointment and the service person April Stewart didnt even come outside to acknowledge me and when I asked for her the second time they told me they short on staff so I left very unhappy.

"Shop For C300 Precertified Car"

My internet Salesman was Brian R, was excellent and very patient. Moms car was totaled in car accident and we were looking for replacement C300. I explained the my problem with Brian, Mom was in a lot of pain, and dont have much time, she has no car right now. Brian called me and went over what we were looking for then called me when he had 3 cars to choose from. We came in for test drive, Mom started experiencing great pain we had to leave. Brian held the 2 cars she was interested in and let me know he would be off on the day we were coming in and introduced me to Hasan, he called me and set up a time to come in for another test drive, Brian had debriefed Hasan on Moms condition and the test drive went great, he set up a date to bring the car to Moms house and delivered the car to her. Execellent service, it made Mom feel Special!! Thank you Brian and Hasan for the special service. LaShelle Spann and Gloria Armstrong

"Service Advisor"

Frank perri, the service adviser is one of the best and most experienced person I have ever met in last 27 yeas with 6 of S class Mercedes I have owned.

"Mercedez"

Good service and prompt. The facility is well capped, the person who helped me was very nice and very accommodating. Even the person who gave me the loaner and the one that picked up my car. Overall very satisfied and I will have no hesitation to recommend it to friends

"Great Dealer"

Had great service from a Steven Lee. Loved the friendly staff.

"Car Maintainance"

Bad experience on my car repair. It was not delivered as promised. Stays for 8 days

"Amazing Customer Service."

My first service. They went above and beyond to ensure I was taken care of and that I had no issues.

"New Benz"

It was a very smooth transition from my old lease to the one...

"Not Any"

I have a great experience at South Bay they made me feel very special

"Car Service"

If you go there ask for Babak, great guy with a very good experience

"Benz E 350"

goodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgood

"Buyer"

Contacted promptly and salesman very professional When inquiring on a advertised porsche .

"Good Experience"

First time getting my car serviced here. Overall, this was a good experience.

"Great Service!"

Need to replace a damaged tire late Saturday afternoon. The Service advisor took his time to get me a new tire even though it was close to the closing time,

"About The Service"

Always very happy and fast service.specialy I really thank for the Stewart April so kind and thinking about the custermer..

"Car Repair"

Excellent-Sonya and Carlos are very customer service oriented!

"Fantastic!"

I have been taking my GL to Brad P. at Mercedes for a long, long while. Hes simply tremendous! He communicates effectively, hes responsive to comments, concerns, or questions and hes friendly. I enjoy working with him very much.

"Service For Cls 550"

I was very pleased with service that was done on my car. They took me in on time. Car was done on time. Customer Service Rep was very helpful and professional. Overall my experience at Mercedes-Benz of South Bay was very satisfied.

"Majid Sadeghi"

very good service by Paul Buntukampol. All was very good and thank you

"Repair"

Excellent service by Frank Perry and the mechanics.

"Mercedes-benz Of South Bay"

The salesperson did everything possible to find me the car I was looking for. The car I bought is exactly what I wanted and he made it happen quickly. The dealership was easy to deal with and very friendly.

"Great Overall Experience!"

The sales associate that helped me was very attentive, knowledgeable and responsive. Although I asked a lot of questions, he was never annoyed with me, instead gave me answers. All of the staff I came in contact with were professional and courteous. The customer service was top notch. I highly recommend this dealer.

"Service"

Scott Walker was an outstanding service advisor. In and out in a flash

"Service"

we received an excellent service from our service advisor.

"Gl 450"

Got my last 6 cars from SB Mercedes. Good service!

"Tire Service"

Excellent Service as always. Nice prompt service.