AutoNation Volvo Cars South Bay in Torrance, CA

Overall Rating:


Customer Service

Buying Process

Quality of Repair

Overall Facilities

"David L. Wood"


User

from Long Beach, CA

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


I just finished a positive survey of my excellent experiences with Volvo of Torrance, CA

"Review For Joseph Charlesworth"


User

from Redondo Beach, CA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Joseph was super professional and made the process of the oil change and rental car easy for me. I booked the appt one day before and was able to get in there the next day and get a loaner car.

"I Love My New Volvo !"


User

from Redondo Beach, CA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:

After spending many hours at other dealerships in the previous weeks I was very pleased to have met Robin Holmes. She was incredible at making me feel comfortable. I came in to test drive a car and left that same day with a car that I am more than happy with. She immediately found the vehicle I was looking for, which included a few special requests. After driving a Porsche for the past several years I was hesitant to switch to a new Make , but I can say I will be a long time VOLVO customer now. Thank you Robin & Volvo !

"Went In For This, Came Out With That!"


User

from Torrance, CA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I went in to look at a new S90 Inscription. After test driving it, I was already sold on purchasing a Volvo. Gorgeous car inside and out and the features are amazing plus it has plenty of power. After the test drive, I noticed the new V90 Cross Country in the lot. I Instantly fell in love but I had to leave for an appointment so I was only able to look at it briefly but in that short time, the salesman showed what the wagon had to offer vs. the sedan. I came back a few days later to test drive it and ended up buying the V90! Now you may think I was "upsold" on the V90 but I assure you I wasnt. Ive been a wagon fan all my life and didnt even realize these were available yet when I went in but I needed a new vehicle now and there it was waiting for me. There was no pressure at all to buy a vehicle from them, just friendly, helpful staff. In the end, the overall process was pretty painless and trading in my vehicle was straight forward as well. While the dealership itself is a little small compared to some of the newer ones around, it was very well kept.

"Second Chance"


User

from Manhattan beach, CA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


I had a bad experience at this service center but decided to give them another chance. My view on them has changed completely after yesterday. They were super helpful and very understanding.

"Alexx Tissot"


User

from San antonio, TX

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Alexx is always courteous, professional, knowledgeable, efficient, expedient, always willing to go the extra mile for his customer. Alexx is mindful of the importance a ?satisfied customer? means to Auto Nation Volvo, while being a savvy protector of his employer.

"Autonation Volvo Service"


User

from San Pedro, ca

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Joseph was great and got my car serviced completely and efficiently. He also made sure I had transportation and followed up with me daily. Thank you

"Autonation Volvo"


User

from Los Angeles, CA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


We found an excellent pre-owned S60 at an incredible no-haggle price. Robin provided great service and the dealership was friendly and focused. No upselling and no shenanigans. We will be going back!!!

"Excellent Service"


User

from Manhattan Beach, CA

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Joseph Charlesworth provided courteous and prompt service, and also explained everything thoroughly.

"Always Awesome!"


User

from Torrance, CA

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Alex always is very efficient, knowledgeable, helpful, and friendly. I will always take my car to Volvo South Bay, Torrance.

"Ms. J. M. Abcede"


User

from Carson, California

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Great service, exceeds expectations. Always a wonderful experience with knowledgeable service advisor Andriy Dotsenko.

"Excellent Service By Joseph At South Bay Volvo"


User

from Long Beach, CA

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Joseph Charlesworth went out of his way to provide outstanding service. I was having a tough time figuring out my schedule on my end, but he was very accommodating and super welcoming to the car repair process. He explained my needs, my warranty, and even helped me tremendously by providing a car while my car was in service. I am very appreciative of this excellent service since having my car in for repairs could be a real hardship on me, but Joseph made it a super smooth process.

"Great Experience At Volvo Auto Nation!!"


User

from Palos Verdes Estates, CA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


The experience we had at AutoNation Volvo South Bay was stellar. The moment we walked in we were greated by the store manager Mr. Lance Edmond and had the best sales associate Mr. Art Dotsenko help us choose a great car for our family. Thank you!

"Routine Service"


User

from Torrance, ca

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Andrey was awesome and arranged me a loaner car while the car was in the shop, took the advantage of my extended warranties and repaired what was covered and recommended some services as well. Alex was nice and acknowledged my coupon when I picked up the car!

"Volvo Xc90 Purchase"


User

from Los Angeles California

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


This was a very easy transaction. They were knowledgeable about the vehicle, scheduled an appointment, and helped at every step. Great experience.

"Volvo 80 Alternator Replacement Repair"


User

from Lomita, California

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Satisfied very much of what Volvo dealer has done.

"Maintenance Of Volvo V60"


User

from Torrance, ca

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Very smooth experience. Alex was very helpful in explaining everything that needed to be done, very thorough, and helped arrange for a courtesy vehicle while mine was in the shop.

"Love My Experience J Charlesworth"


User

from Los Angeles, CA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I couldnt ask for better service ! Above and beyond - exceptional ! Thank you ! Ken Koneck

"Best Experience Ever."


User

from Lawndale, CA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Arthur was really nice and kind. He took the time and effort to explain everything to us and to make sure that our transaction is going to be hassle free.

"Professional And Patient"


AutoNation Volvo Cars South Bay 2450

from Gardena, CA

Recommended? Yes

Purchased? Yes

02-07-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I went looking for a used minivan. They had one for me to look at. Artem Dotsenko was patient and took me ona test drive of the vehicle. Artem and the dealership made me confident that the car was in great condition and they would back me up if it wasnt. One of the best car purchasing experiences I have had. Very low pressure. Great work guys! Keep it up and I may come and buy one of those gorgeous Volvos.

Response from AutoNation Volvo Cars South Bay:

Thank you for your kind words and review. Dont hesitate to call us if you ever need anything. Be safe on the road.

"Autonation Volvo & Joseph Charlesworth"


User

from Torrance, CA

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Thank you Joseph Charlesworth and AutoNation Volvo for restoring my faith in Volvo service after two horrible experiences at Rusnak and Culver City.

"Mr. C"


User

from Redondo Beach, CA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


The experience my wife and I had at Volvo South Bay was great. Robin and Lance really worked with us not only to get us the exact XC90 we wanted, but also at a great price. Thanks!

"Purchase Of Used Mini Cooper"


User

from Redondo Beach, CA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Smooth, friendly and efficient service. The staff were all friendly but I think the waiting area could do with an upgrade.

"Great Customer Service Robin Holmes!!"


AutoNation Volvo Cars South Bay 2450

from Victorville, CA

Recommended? Yes

Purchased? Yes

01-04-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Absolutely love my pre-own Honda Civic from AutoNation Volvo of Torrance. Clean, reliable, economical and my sales rep Robin Holmes made it way too easy with GREAT customer service, great deal and went above and beyond the extra mile since I live further out in Victorville, CA and had to communicate most by phone. On arrival to dealership I was very pleased with the car and deal!!! I would advise ANYONE looking to purchase new or a pre-own car head down to Torrance or inquire by phone ask for Robin Holmes !!! Happy New Year John Fuentes

Response from AutoNation Volvo Cars South Bay:

We are glad you chose our dealership, John. Thank you for taking the time to share your feedback with us.

"Hr And Adiministration Assistant"


User

from El Segundo, CA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


We are so appreciated with South Bay Volvo Team for helping us regarding to our new car purchasing! Sales, Sale Manager and Financial Manager provide such professional and detail assistance for our purchasing. Both me and my manager are extremely satisfied with everything!

"Auto Nation Volvo Service"


User

from Los Angeles, California

Recommended? No

Purchased? Yes


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


The service department was excellent. But the sales department sold me a car, based on misrepresentations of different inclusions, which they refused to honor. And, as expected, no manager was available to address this issue. He was "busy". We all know that after sale service is what really counts. I do not recommend the sales department of this dealership.

"Car Repair (andriy Dotsenko)"


User

from Los Angeles, Calif

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


I had a great experience Andriy was very helpful with my needs

"Maintenance"


User

from Torrance, Ca

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Joseph was very pleasant and helpful. Nice way to start the day at 7 A.M.!

"Happy Customer"


User

from Torrance, California

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:

I was very happy with the help I received from Goran He was patient and explained what I needed to know. He has offered to keep on helping until I am totally completely at ease with my new car. Every person I dealt with was more than happy to help me. Thank all for your time and effort to make me comfortable in my new Volvo!

"Volvo Torrance"


User

from Torrance, Ca

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:
Overall Facilities:


Car repair process was smooth, handled well, and stress free

"Best Value Experience Of 12 Cars Ive Owned"


User

from Redondo Beach CA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Pleasant service mgr and cashier, no pushy upselling, work done well, on time, comp car wash, and I like your new Starbucks coffee machine. Keep up the good work and Ill be back for another Volvo! Volvo cost a little more to buy and service but overall satisfaction is best Ive experienced.

"Professional Staff, Simple Process"


User

from Los Angeles, CA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


We purchased a Volvo XC60. The staff was very friendly and professional from the helpful sales associate who walked us through all of the vehicles features to the lovely cashier who chatted us up in the lounge.

"Just Do It!!!"


User

from Palos Verdes, CA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I purchased a 2016 S60 TR R Design Volvo from South Bay Volvo, and I found the ALL the personnel with whom I dealt extremely attentive and thoroughly responsive to my needs and questions through the purchasing and the immediate post-purchasing process. Furthermore, I am completely satisfied - in fact, MORE than satisfied: I am thrilled - with the car. In fact, I sold a 2014 Audi S4 with less than 7,000 miles for the Volvo I now have, which I consider more sporty both in looks and performance than the Audi. For all these reasons, I unconditionally endorse both Volvo and this dealership.

"Mr. Dan Berney"


User

from Hermosa Beach, CA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Alexx was great! very knowledgeable, helpful and accommodating in every way! This dealership is excellent!

"Fast And Easy!!"


User

from Rancho Palos Verdes, CA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Bought a BMW X5 at this dealer ship and it was the fastest by far service I have ever received. The car was a really good deal couldnt be happier. Bottom line Mellow and Easy! I do recommend this dealer ship!

"Great And Professional Sales Experience."


User

from Anaheim Hills, Southern California

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I contacted the Dealership via email. The representative Javier Murillo responded immediately, he provided me with necessary information without pressuring to sell the car. Finally, with Javiers help I decided on the Volvo XC60, I went to dealership and test drove the car, the dealership was great and the staff were wonderful, no pressure to sell. I decided to leased the car and they offered me an excellent deal. My experience throughout this transaction was very pleasant, the General Manager Gary Schwartz made the financing process and document signing a hassle free process.

"Exceptional Service"


User

from Lomita, CA

Recommended? No

Purchased? Yes


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Service rep was pleasant, kept me informed and patient with my concerns.

"Excellent Service"


User

from San Pedro, CA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I just purchased an XC60 from Southbay Volvo, in Torrance, CA, and it was the most positive experience that I have ever had when purchasing a car. Javier was very helpful in helping me understand the difference between the different XC60 models and I landed up getting the car of my dreams, Premium package at an excellent price! I highly recommend this dealership for purchase and leasing!

"Great Experience All Around"


User

from Manhattan Beach, CA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I like the honesty. Very helpful with information on the vehicle. Very fair price.

"Incredible Buying Experience "


User

from Torrance, CA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Our buying experience couldnt have been any better. Ricardo was terrific. He helped us through the entire buying process. The whole staff is very knowledgeable and friendly.

"Volvo C30 Maintenance"


Anne Taylor

from High Desert, CA

Recommended? Yes

Purchased? Yes

12-07-2015


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


I love these guys. The purchase was painless. The service is always timely, well done and they always bend over backwards. Ive taken the car elsewhere and been given the runaround. Always a pleasurable experience at South Bay.

Response from AutoNation Volvo Cars South Bay:

It is our goal to provide a positive customer experience, and were happy that your visit with us was an overall pleasant one!

"Excellent Service"


User

from Bell, ca

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


We had a great experience from the minute we walked in to the signing. Javier Murillo had excellent customer service skills, great personality, and was very informative. And wouldnt hesitate to recommend anyone to this dealership auto nation in Torrance

"No Pressure, Easy Process"


User

from Redondo Beach, CA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I was taken for a test drive and shown many features of the car. Most impressed with the self parking feature. Comfort and style are right up there with alll the tech features.

"Service Review"


User

from Lawndale, CA

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Alexx Tissot is an excellent service rep. He provide me with excellent service and got my car to me at the time he promised.

"A Great Experience, They Make It So Pleasant."


User

from Hermosa Beach, CA

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Alex was extremely helpful in all aspects, even taking time to explain and demonstrate some questions I had about operating the GPS . The quality of their service is always great, and my car always rides better after a wash.

"Great Service"


User

from Signal Hill, Ca

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


I absolutely love this dealership. Ever since I purchased my vehicle, they have treated me exceptionally well. The service department personnel are so professional and helpful. I have never had a problem with any of the work performed. I am certain my next vehicle will be purchased from this dealership. Auto Nation South Bay Volvo is the best!!!!!!!!

"Terrific Car Dealership"


User

from Los Angeles,CA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Very good dealership. Clean and modern, helpful sales and finance people. No pressure and good pricing.

"Recent Purchase Of 2015 Xc60"


User

from Lomita, CA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Had a recent buyiing experience at Power Volvo,Torrance. Both the sales representative, Javier Murillo and the finance respresentaive, Louie Vignolo were helpful, knowledgeable and made purchasing a 2015 XC60 an enoyable experience. I was also pleased with the amount that was offered on my trade-in which is unusual.

"Great Car Buying Experience"


User

from Wilmington,CA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I bought a pre owned Hyundai Tucson which had been located for me by Auto Nation. I was greeted by Ricardo and we did a test drive. He was very friendly and helpful. I didnt feel pressured. I knew this was the car I wanted, and I felt comfortable with the dealership. I feel like I can stop in any time if I have questions. I can fully recommend them as excellent people to do business with.

"Best Car Buying Experience Ever"


Anne Taylor

from Torrance, Calif.

Recommended? Yes

Purchased? Yes

05-27-2015


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I had put off buying a car for years due to unpleasant experiences Ive had. I found the staff at Volvo South Bay a pleasant surprise. Laimute Archer was friendly. knowledgeable & answered all our questions. After purchasing our car, she has followed-up by contacting us, answering any questions we may have. Bill Gardner was also friendly, professional & made processing the paperwork a pleasant experience.

Response from AutoNation Volvo Cars South Bay:

Thank you for your kind words! We always strive to provide personable and excellent customer service. Thank you again for the review!

Subject to prior sale. Quoted price subject to change without notice to correct errors or omissions. Price may include applicable manufacturer incentives. See store for details. Price does not include sales tax or other taxes, tags, registration fees, government fees, smog certificate of compliance or noncompliance, emission testing charge, finance charges and dealer document preparation charges. Standard features are based upon trim level. Accessories, options and color may vary.

Contact This Dealer

Send Us Feedback ×


Locating Vehicles In Your Area