AutoNation Volvo Cars Irvine in Irvine, CA

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"Service."


User

from Rancho Santa Margarita,CA

Recommended? Yes

Purchased? No


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Excellent service experience as usual...............

"Volvo Purchase Review"


User

from Laguna Hills,CA

Recommended? Yes

Purchased? Yes


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Very personable,helpful, and professional assistance.

"Great Work!"


User

from IRVINE,ca

Recommended? Yes

Purchased? Yes


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Great work! Like the pick up service!!!!!!!!!!!!!!!

"Volvo Brakes Fix With Jonathan Wynn"


User

from Irvine, ca

Recommended? Yes

Purchased? Yes


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My brakes on Volvo xc90 were squeaking. Jonathan was very informative before of the costs and the time. He finished it very quickly. He applied some discounts and the car was detailed clean, even the inside windows from the dog marks. The brakes are perfect and saved our marriage.

"2016 V60 Irvine"


AutoNation Volvo Cars Irvine 2568

from Los Angeles, Ca

Recommended? Yes

Purchased? Yes

03-15-2017


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Excellent customer service skills. Was given very courteous service. Did all shipping thru email communication. It was just a matter of doing the paperwork once we arrived. Very satisfied with purchase and enjoying the new ride. If I ever buy another volvo, i know where to come.

Response from AutoNation Volvo Cars Irvine:

We appreciate your response, Juan! If you ever need help, just give us a call. Happy motoring!

"Exceptional Service"


User

from San Clemente, CA

Recommended? Yes

Purchased? No


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Isa and Natasha have always taken car of all my service needs and go above and beyond to ensure I am looked after, wouldnt go anywhere else for service and because of them will be buying my next vehicle from this dealership.

"S40 Volvo Service"


User

from Anaheim, CA

Recommended? Yes

Purchased? No


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Isa was very helpful with my car questions and her customer service was excellent. I was treated way better than another Volvo dealership that I use to go. From now on Ill drive the extra miles to take my car for service to your dealership.

"Bad Service"


AutoNation Volvo Cars Irvine 2568

from Irvine

Recommended? No

Purchased? Yes

03-01-2017


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I took my brand new Volvo for service due a malfunction on the shade motor. They took. More then one day to figure it out. The diced to give me a loaner car in appalling conditions. I dont recommend this place for service

Response from AutoNation Volvo Cars Irvine:

Hi Jose, we appreciate you taking the time to respond. The staff at AutoNation Volvo Cars Irvine take our reviews very seriously. Our General Manager would like to help turn your lackluster experience around. If youre willing, please contact our GM at (949) 478-0585 to discuss what we can do to help.

"Service Repair"


User

from los angeles, ca

Recommended? No

Purchased? No


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Overall, great experience with the service and associates. Bad service experience with another dealership in San Gabriel valley in which they did not thoroughly review the service history of my car and was recommending a service which they had done several months earlier. That service was going to cost me 3k. Will be going to auto nation for service in the future.

"Excellent Car Buying Experience!"


User

from Orange, CA

Recommended? Yes

Purchased? Yes


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Went in with no intention of buying a car. We just wanted to check out what was available. Our sales associate, Ghaleb Abdallah, was very helpful, friendly and knowledgeable. He was able to work out such an amazing deal for us with his manager, Bill, we couldnt pass it up! We didnt feel pressured by them. The finance manager, Bill, was very helpful too. This is the second car weve bought from here and I have nothing but praises to say about this dealership and their service department!

"20k Mile Service"


User

from Laguna Niguel, CA

Recommended? Yes

Purchased? No


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Job well done. Takes a little longer than youd like. Best to drop off and have someone to drive you out.

"Patricia Brown Was Outstanding"


User

from Rancho Santa Margarita, CA

Recommended? Yes

Purchased? Yes


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Patricia Brown truly made this the most enjoyable car purchase I have ever had... and I have bought/leased many cars over the years... She was responsive via the internet/email.. provided the information I requested and had everything ready for me...

"Volvo"


User

from laguna beach, CA

Recommended? Yes

Purchased? No


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the service attendant was very helpful and walked me thru all the details of what my car needed and kept me in the loop throughout the day.

"Magic All Around"


AutoNation Volvo Cars Irvine 2568

from Irvine, california

Recommended? Yes

Purchased? Yes

12-22-2016


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Mr. Ghaleb Abdallah is the person to go to if you are looking for a hassle free process, friendly, and professional new car purchasing experience. Mr. Mulligan and "Bill" are great guys there as well. My family and I bought a new S90 from Ghaleb and the experience simply cant be any better.

Response from AutoNation Volvo Cars Irvine:

We are thrilled with your strong recommendation of Ghaleb and our location. If you ever need help, just give us a call. Happy motoring!

"Great Service, Great Product"


User

from Laguna Beach, CA

Recommended? Yes

Purchased? Yes


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Ghaleb was great and he was very helpful. He worked hard for me, was personable, and he tried to get me the best deal.

"Review Of Irvine Auto Experience"


User

from Orange County, CA

Recommended? Yes

Purchased? Yes


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Patrick Clark is an excellent service agent. Mr. Clark keeps me up to date on my service and the costs involved. I appreciate the time Irvine auto takes with my vehicle.

"Irvine Autonation"


User

from Irvine, CA

Recommended? No

Purchased? Yes


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Everything was fine except I had to wait 3 1/2 hours for a 20000 mile service. When I made the appointment the person said it would take 2 hours so I decided to wait. What a mistake.....

"Service At Irvine Volvo"


User

from Laguna Hills, CA

Recommended? Yes

Purchased? No


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Isa was phenomenal. Very responsive and knowledgeable. Service was a breeze!

"Excellent Service At Volvo Irvine"


User

from Irvine, California

Recommended? Yes

Purchased? Yes


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I had purchased my vehicle from Volvo Irvine and am always impressed with the service I receive there. The service team is incredibly friendly, helpful, and overall wonderful. I highly recommend them to anyone looking for a quality vehicle and outstanding service.

"Great Service Beyond My Expectation"


User

from Irvine, California

Recommended? Yes

Purchased? No


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We recently moved in to the area, and needed to get our Volvo serviced for regular maintenance. The level of service, detail explanation, and caring us to have a happy safe drive was beyond my expectation.

"Service"


User

from Seal Beach, CA

Recommended? Yes

Purchased? Yes


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I would expect nothing less than the excellent customer service I receive from Volvo AutoNation- Ms. Guerrero Greeted me at my car, listened to what I had to say and executed my service needs with cheery professionalism! The whole service staff has been great to work with! I cannot say enough!!

"Review For Service By Volvo Irvine On Xc-60"


User

from Anaheim, CA

Recommended? Yes

Purchased? Yes


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Isa was efficient and caring during her management of my service visit. She worked with my extended warranty provider to be sure that the correct repairs were made and appropriate cost covered. There was a delay because the warranty provider required a visit to approve the diagnosis. Because I had spent a half day while to original diagnosis was completed, she generously provided a courtesy vehicle since the work might take two additional days due to the warranty provider need to approve the diagnosis on site.

"Best Car Buying Exp To Date"


User

from Los Angeles, CA

Recommended? Yes

Purchased? Yes


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Was in the market to lease 3 cars for the company. These guys by far are the most efficient, helpful, and thorough team Ive worked with. They respect your time, care about getting you in your car within budget without constantly trying to upsell you on every feature or warranty. Their no non-sense and fair approach really gives you the rare feeling that you arent getting ripped off at a car dealership. Darryl and Preston from the sales team were great and really focused on customer first. Bill from Finance was quick, efficient and super helpful! Going to push company to only lease Volvos from this dealership from this point forward.

"Great Service!"


User

from Irvine, CA

Recommended? Yes

Purchased? Yes


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Patrick Clark was very friendly and helpful as always, and even gave me an extra discount on the repairs, on top of the discount coupon I had. He was very upfront about what needed to be done.

"Patrick Clark - Autonation Irvine"


User

from Long Beach, CA

Recommended? Yes

Purchased? No


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Patrick is an excellent customer service representative. He is always very attentive and goes out of his way to provide excellent customer service. Mark the mechanic is also a great asset to your organization.

"2016 Volvo S60 Cross-country"


User

from Orange County, California

Recommended? Yes

Purchased? Yes


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I could not be happier. Ghaleb and Dave were superb and a I love the car. Thank you!

"Great Customer Service"


User

from Huntington Beach, CA

Recommended? Yes

Purchased? No


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I had some issues with my 2002 Volvo V70 and brought it in hoping it would be a simple software fix that only could be done at a dealership. Isa was very helpful and explained all of the work they did and what they tried to solve the problem. I was very happy with the service that I received and highly recommend this service department.

"Auto Nation Volvo Irvine"


User

from Lake Forest, CA

Recommended? Yes

Purchased? Yes


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All the service Department staff are very courteous & professional. They take time to explain issues in detail and there are no "pressure tactics" to do minor repairs immediately. We own 2 Volvos & get all service done at Volvo Irvine,

"Good Service"


User

from Mission Viejo, CA

Recommended? Yes

Purchased? Yes


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Service completed exactly at promised time, car returned spotlessly clean.

"Xc90 Service"


User

from Newport Beach, ca

Recommended? Yes

Purchased? Yes


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I like the fact they brought back snacks for the waiting customers

"Great Service "


User

from Orange,ca

Recommended? Yes

Purchased? Yes


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Patrick was a great service man and my car was right on time as he promised.

"Great Service , Clean Facilities , Friendly Staff"


User

from Irvine, ca

Recommended? Yes

Purchased? No


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My service advisor/technician is knowledgeable and provide the best customer service. The staff is friendly and i was able to get in and out . Thank you,

"Great Services, Friendly Staff."


AutoNation Volvo Cars Irvine 2568

from Los Angeles, CA

Recommended? Yes

Purchased? Yes

07-15-2016


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Great experience. Will recommend this dealership to my friends.

Response from AutoNation Volvo Cars Irvine:

Thank you for your kind words, Terry. We only hope that your future visits with us will be even better, resulting in a higher star rating. Please reach out to us if you need anything.

"New Car Purchase With Trade In"


User

from Burbank, CA

Recommended? Yes

Purchased? Yes


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At almost 60, Ive negotiated and purchased many cars. This was one of the most pleasant experiences. Particularly Craig "Preston" Welch the salesman we dealt with. Honest, friendly, no pressure. We got a fair price for our trade in. They even delivered the car all the way to Burbank. I would highly recommend them.

"Service At Autonation Irvine"


User

from San Juan Capistrano, CA

Recommended? Yes

Purchased? Yes


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The staff at Autonation Irvine make the experience of returning for regular service really easy and a pleasure. Top notch customer service and attention to detail. This has been my experience over many years. Patrick Clark deserves a mention in particular.

"Great Service, Clean Facilities"


User

from Diamond Bar, CA

Recommended? Yes

Purchased? No


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They have treat me very professionally and very courteous. Gave all the necessary explanation for the work they performed. Also very clear about the charges incurred. And with all the recommendations for the future work may needed, stated as the urgent needed, keep watching items, and the possible lasting time for the potential problems.

"Terrific Customer Service"


User

from Capistrano Beach, CA

Recommended? Yes

Purchased? Yes


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Patrick did an excellent job explaining the findings from the car inspection and helped me prioritize the repairs.

"Convenient Service"


User

from Lake Forest, CA

Recommended? Yes

Purchased? No


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I drive a Ford Fusion, but have an agreement with AutoNation for oil changes at any AutoNation Service Center. The AutoNation Volvo in Irvine is only 2 miles from my home. I have taken my Ford there twice for an oil change, and I feel like I was treated just as well as if I had brought in a Volvo. I just need to remember to call in advance for an appointment so they can ensure they have the right parts on hand! Even then, they only need a 24-hour notice.

"Best Dealer In Town"


User

from Irvine, ca

Recommended? Yes

Purchased? Yes


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Great job Be back soon My s60 is 5years old and I have vent takeing it to Irvine Volvo for all services. They do the best work in town. Service reps are great.

"Excellent Service"


User

from Irvine, CA

Recommended? Yes

Purchased? Yes


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I have had an excellent experience at AutoNation Volvo Irvine. Fleet manager Mr. Ghaleb Abdallah has been really friendly, professional and helpful to us for shopping the right car. They even stayed late to finish all the paperwork. I would strongly recommend this dealership.

"Great Service."


User

from Laguna Woods, CA

Recommended? Yes

Purchased? No


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Consistent friendly and competent service over the past 5 years gives me confidence in adding this dealership to my "team".

"Exceptional Service"


User

from San Juan Capistrano, CA

Recommended? Yes

Purchased? No


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Isa is exceptional. She greeted me by name as I was getting out of the car for service. Dealing with a very difficult situation (pre-owned Volvo recently purchased from another Volvo dealer. Been in the shop over the past two months more than weve driven it), Isa gained my confidence by listening patiently and providing me specific details on how diagnostics and repairs work through the manufacturer warranty and play-by-play daily updates until the problem was (hopefully) solved.

"Great Service By Great People!"


User

from Aliso Viejo

Recommended? Yes

Purchased? Yes


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Had my 30K maintenance done at no charge and the vehicle came back nice and clean and they replaced the battery free of charge as I had been getting warnings! Thank you all for the great experience

"Great Price For A Great Car"


User

from Laguna Woods, CA

Recommended? Yes

Purchased? Yes


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I found the car online, but your people helped me get everything I needed for it at a great price. Great people to work with, too!

"Awesome!"


User

from Lake Forest, CA

Recommended? Yes

Purchased? Yes


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Very fast and helpful in the process of completing a lease

"My New V60 Polestar"


User

from Coto de Caza, Ca

Recommended? Yes

Purchased? Yes


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Great group of people - no pressure but no pressure was needed ? great deal, nice family atmosphere and courtesy. Felt like they all cared about my deal and making me happy ? and in todays car business thats rare. Excellent finance department and sales process ? felt very informed and they made me comfortable in my choices - reccomend highly. Elliott Fisher

"Great Service"


User

from Lake Forest, Ca

Recommended? Yes

Purchased? No


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Serving my volvo s60 2007 for oil change and other repairs are always convenient at power volvo. They do whatever it takes to get my car serviced. They have drop me off at work in SanClemente. They pick me up when its done. They have given me volvo loaner cars. They do work with you on price, they matched cost of another shop to keep my business on a transmission.

"Very Friendly And Fair!"


User

from Ladera Ranch, CA

Recommended? Yes

Purchased? Yes


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My wife and I were looking at several different manufactures and Volvo being one of them. We appreciated being treated fairly on our trade as well as the price of the new car. Buying cars is not my favorite thing to do and this was a pleasure. Go check out Volvo Irvine.

"Excellently..."


User

from Lakde Forest, CA

Recommended? Yes

Purchased? Yes


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Had the car serviced for 180,000 miles service...and had check engine light on...all work was performed well and I drove away happy.

"Congenial Staff, Good Customer Service"


User

from Laguna Niguel, CA

Recommended? Yes

Purchased? No


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Very congenial staff. Honest and complete information clearly given on my service appointment. Expressed the more modern tendency for a dealer to compete as much as possible on price for future service.

Subject to prior sale. Quoted price subject to change without notice to correct errors or omissions. Price may include applicable manufacturer incentives. See store for details. Price does not include sales tax or other taxes, tags, registration fees, government fees, smog certificate of compliance or noncompliance, emission testing charge, finance charges and dealer document preparation charges. Standard features are based upon trim level. Accessories, options and color may vary.

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