"Great Experience All Around"
I was helping my parents find a replacement for their leased car and BMW of Mt. Kisco had a few options that worked for their needs. I contacted John O’Keefe and was given a very fair price from the start. We scheduled a visit and they ended up getting a nicer car than anticipated. I highly recommend BMW of Mt. Kisco and John O’Keefe. On an aside it is a beautiful area to test drive a BMW.
"Great Experience"
Shopping at BMW Mt. Kisco was a smooth and easy process. Jason was exceptionally helpful and friendly throughout the process. The whole dealership was pretty transparent and did NOT hit us with ridiculous fees, which was a welcome surprise. The dealership is not in my area, but I would definitely make the trek up to have such fine service again.
"Purchased A New Car"
The atmosphere was excellent. The staffs were knowledgeable and very helpful
"Service Center Bmw In Mount Kisco"
I like my BMW car and wanted to buy new one but servicing the car in Mt.Kisco is very bad experience.
"Review For Bmw Mt Kisco"
BMW of Mt Kisco has a great operation. The staff is friendly and knowledgeable. All of my questions were answered.
"Excellent Client Service"
Everyone was great! Kevin lessened to my concerns and addressed all with solutions and suggestions. Alexis was friendly when scheduling my initial appointment then very accommodating when I needed to re-schedule at the last minute.
"Bmw Mt. Kisco"
Excellent service experience. Kevin K. was professional and thorough and the work was completed on time.
"Excellent Purchase Experience"
Eduardo responded promptly to our online query with additional details about the care and set up an appointment as soon as we were available. The car was accurately represented and nicely detailed. The purchase was easy, with no pressure to buy add-ons, although a full range of add-ons was offered. Eduardo then brought in a very informative "genius" to go over the cars features. We highly recommend this dealer.
"Bmw Service In Mt. Kisco"
What a great experience. Service department was professional, attentive and very accommodating. Mt advisor, Amanda Surace was extremely knowledgable and assisted me through the entire process. They gave me a ride back to my work place and even dropped off my car when the service was completed. I always love complimentary wash and vacuum of my car making it look like the day I first picked it up. I would highly recommend BMW of Mt. Kisco to anyone looking to purchase or service their vehicle.
"Mt. Kisco Bmw Service"
Mt. Kisco BMW provides excellent service rendered by very friendly representatives.
"Great Service!!"
Great service. Always friendly and helpful. Makes for such an easy process. Great people and very professional
"Great Service!!"
Amanda Suraci, was my service advisor. She explained the repairs that I need done and kept me informed along the way. I will defiantly will use her again for my future service needs
"Always A Great Experience"
Vincent and the entire service department are always a pleasure. My car has almost 100,000 miles and it runs beautifully due to their attention to detail and responsiveness to customer needs!
"2015 Bmw X1"
Mt Kisco BMW is really fantastic - they call right away to discuss what is needed to be done and they have the car ready right on time Thank you so much for always making my experience a pleasure !!
"Friendly, Efficient Service"
As always, Mr. Giordano was the consummate professional. Very helpful.
"Mount Kisco Bmw Is Still & Always Will Be #1 ."
Since 2013 I have been a customer at the Mount Kisco BMW and they have never disappointed my expectations. Their quality has never wavered in any respect. From the time I enter the dealership and all through the process the experience is 100% professional. The valet meet you and take the car to the service area for you and the personal at Service are always professional and courteous. Although the personnel has changed a little the over-all theme is the same "quality treatment". I had the opportunity and pleasure of meeting a new Service Advisor named Gregory Duds who was very instrumental in guiding me though the whole process. As always the staff at Mount Kisco BMW has shown what quality and professionalism is all about and I will continue to rely on their services.
"Bmw Mount Kisco Service Goes Above And Beyond!"
So this doesnt happen every day. My wife was in her car waving frantically at my son who was pulling onto our driveway while she was driving out. Her gold wedding band, which clearly needs to be sized, flew off her finger and into the back seat. No big deal, right? She just had to go into the back seat and find it lying there or on the floor. Nope. She scoured the entire car, front and back, and the ring had apparently disappeared. But the windows were all closed, so it had to be in the car somewhere. To say she was upset would be quite an understatement. When I got home that night, she and I together went into that car to find the ring. We spent at least 30 minutes going into every nook and cranny of that car, to no avail. That ring had literally disappeared. Now, she was panicked. I told her not to worry--wed make an appointment for the next day with BMW of Mt. Kiscos service department (we purchased the car there), and wed ask them to find it, even if they had to dismantle part of the car to do it. Thats exactly what they did. They actually removed the seats! It took more than half a day, but those guys clearly felt her pain and werent going to stop until they found that ring. And they did. Not only was that the result that we were obviously looking for, but the thing that struck us the most was the empathy they clearly felt and the determination to find it, no matter how long it took. And I felt the price was very reasonable considering all the work they did. Needless to say, we are extremely grateful to Mt. Kisco BMW and will remain loyal to them as a result. And my wife will NOT wear that ring again until she gets it sized!
"A Great Dealership & Service Center"
BMW Mount Kisco is as good as it gets. I did buy my car through them and return to their facilities for service. Very professional and thorough.
"Rear View Sensor Issue"
As always, bringing vehicles in to BMW Mt Kisco is smooth and efficient. Greeted upon arrival; service record ready; loaned vehicle available; work done on time, as promised. Bravo!
"Service Staff"
The staff and services are just out of this world. Keep it up BMW of Mount Kisco. You will always have my business and recommendation to family and friends.
"Awesome Service"
The service at Mt. Kisco BMW is second to none. The entire staff is friendly, professional and truly care about your needs and concerns with your car. My service advisor, Greg, was awesome. He spent plenty of time with me to make sure that he knew exactly what I wanted done to my car. When I picked it up, he went over everything with me thoroughly. He had a great sense of humor but was also very professional. In addition, they had my loaner car all ready when I arrived so I didnt have to wait around at all. I highly recommend their service department and Greg in particular!
"Great Service Experience!!"
The service department has consistently provided me with 5-Star service. Staff is courteous and eager to assist. Vincent Robustello (Service Manager) goes the extra mile every time. Very happy customer!!
"Excellent Service"
Very pleased with BMW of Mt kisco. They have excellent service and a very polite staff. Would definitely recommend them.
"Excellent Service"
I travel from Pelham to Mt Kisco because of superb service. Always on time and never need to return
"Great Service"
Great service. No hassles! Kevin from service followed up to see if I was happy with the service. I was very happy. Thank you
"Recall And State Inspection"
Everything was done as requested including a free car wash. I couldnt be more satisfied.
"First Time Car Service"
I had my car serviced for the first time at BMW Mt Kisco. Everything couldnt have went smoother. Everyone was very attentive and making sure my husband and I were taken care of either as I dropped the car off or picked it up later that day. The loaner program also went very well. Thank you
"Extremely Stress Free Lease"
Mike Conigliaro was A pleasure to work with. He was extremely knowledgable about the car, very proffessional and he expedited the deal quickly. I highly recommend this dealer.
"Great, Fast, First Rate Service"
Excellent fast first rate service. The seating area was clean, comfortable and well stocked. Service people were speedy and efficient.
"Couldnt Be More Happier!"
Front and rear brake pads were replaced with premium service, now 51,000 miles to go on the Front and 36,000 miles to go on the rear. Amanda, Vincent, and D. Segal took excellent care of my car. The loaner car was perfect! They also washed my car after the service was done. I couldnt be more happier!
"1st Service Appointment"
I made my 1st 8000 mile check up appt and it was so perfect. From the minute I pulled up to the minute we picked up the car. flawless. The customer service rep, Amanda was great! The gentleman that greeted us was professional and kind! We even received mints as a little gift when we picked up the car. They cleaned and washed the car as well. Great Service..that is why we bought from Mt. Kisco BMW!
"Excellent Service Experience"
Oil change, and headlight adjustment professionally done. Asked to have rear break job done according to on board data showing 3,000 mile until needed. Instead they did a brake inspection, told me in writing the condition of my rotors and brake pads. Braking system was in good order and the brake job was not needed at this time. That is integrity. Kudos to Mike Giordiano the service advisor.
"Excellent Customer Service"
I just leased my third BMW from Mt Kisco. It is the best overall car buying experience Ive ever had. Their service department is friendly, knowledgeable and understanding.
"Fast And Excellent Service"
the problem was recorded the work was done with attention to the details the issue was resolved
"Convenient Location"
Mike made the process of leasing my new 235i easy. He was professional and responsive to all of my communications.
"Great Service"
What great service. Pick up and delivery are just a few of the bonuses I enjoyed when I needed my car serviced. Amanda the service manager went above and beyond my expectations. The car came back to me as good as new with repairs complete and a nice cleaning. I always look forward to dealing with BMW of mt. Kisco.
"Nice Place To Buy A Car , Bmw Mount Kisco"
Very understandable, not stressful , professional atmosphere. Real good experience . Suggest to check up this business even you are looking for other the BMW car Hanna,Yonkers
"Best Dealership & Salesman Ive Ever Experienced"
Having purchased and leased cars for over 30 years I can honestly say Ive never had a more favorable, respectful, and honest experience like I did with Rich McCarthy at BMW Mt. Kisco. I gave him my monthly budget and he crunched the numbers and was able to produce my dream car, a 2016 BMWx3 with all the bells and whistles that I would not have ordinarily included. His patience, attention to detail and overall professionalism was one that I will remember for quite some time. Especially when my lease is up and its time for another new car.
"Excellent Service Department And Dealership"
Excellent response to our questions. Loaner car was perfect
"Great Service"
Great dealership for fast and professional service.
"I Wouldnt Buy A Car Anywhere Else"
The service dept is amazing. The desk star are so friendly and accommodating. The service manager is trust worthy and treats me like I am their most valuable client.
"Service Fabulous As Always!"
Whenever I have a problem or issue with my vehicles I never worry because I know that Vincent and his staff will see to it that I receive excellent, personalized and professional care!
"Have Leased Several Bmws At This Dealer !"
Excellent service and consultation. Jim Salkin client advisor was very courteous and attentive. I have been leasing from this dealer for quite a few years. As always they are highly recommended. You can get as good a deal as you can. This is my 6th BMW lease with them.
"Great Dealership!"
I am so happy with the purchase of our new BMW X5. Great sales people and customer service. This is our second purchase at this dealership and I wouldt go anywhere else!
"Great Service!!"
Matt was simply a pleasure to work with!! Delivered on everything he said, and was extremely hands on
"Great Dealership!"
Had a great experience. Jack was very attentive, provided some great advice and customer service and even followed up to see how I was enjoying the new car. I would highly recommend this dealership.
"Very Satisfied Custom Ordered X5 Buyer."
bought a new 2016 x5 from bmw mt kisco. i dealt with mike conigilaro and he was attentive and prompt. i was looking for a rare combination of colors and when he determined that it was a car he could not locate, he suggested a custom build. the incentives available were expriring on jan 4 so i never thought of ordering my car but mike said that he can turn it around in 2-3wks. long story short i ordered the car on dec 8 at 7pm and i had my car home on dec 23. i saved more than 2k just by ordering the car to my specs without any extra options i did not want or need. i think the stars lined up perfectly as this dealer had a production slot that was available for dec 9. from the moment i talked to mike for the first time on dec 8, it took about 30mins for us to come to terms on a deal. i knew what i wanted and what price to pay. mikes communication was very very prompt. had some of the other dealers i was dealing with was more prompt, i probably would have ended up buying from them. all in all, a very pleasant experience.
"Another Happy Purchase"
I just purchased my 6th vehicle from BMW Mt. Kisco. My new sales rep, Jay did a great job of getting me what I wanted at a fair price. He was not only professional but is a really nice person. The process was flawless. I have never been dissatisfied at this dealership. My experience with the service there has also been very good. Thank you Jay!
"Yay! Love This Dealership (especially Ralph)"
This was a great experience from start to finish! Great price! Great Car.
"Service Always Great"
Always great and makes you feel good and satisfied about my service experience
