"Ms .gulman"
Always a 10.Dwayne is excepional.The atmosphere is pleasant and the time frames for service realistic
"Dont Deal With Dave"
My wife and I were in to look at a car. Mike was the original salesperson (great guy!) Everything was going good up until there was difference between the price we were being told and the price we saw on the website. Enter Dave, the manager. From the moment he came into the experience, the conversation went downhill. Besides not giving me straight answers and throwing out random numbers, he was rude and aggressive. He pushed us to make a decision without giving us a straight price and made lame excuses for why the price was different on the website (which he then later tried to honor but too little too late). Overall, I cant speak for anybody else as a salesperson there but if you get Dave, I would ask for somebody else to deal with...like Mike, who was dealing great until his supervisor showed up and cost him the sale.
"Took Us 2 Months And He Never Showed Any Frustrati"
Daniel was very patient. We took two months to make a decision, looked at four different models and we did not once feel any pressure. Id back in a heartbeat. Sales people are all dressed professionally and act professional. Steve, the finance guy was professional and not pushy. Very happy to do business with them.
"Horrible!"
Horrible! I would never deal with this group again. I was actively awaiting additional information on a vehicle I was told was not even ready for sale yet only to be informed two hours later that it had been sold. Yes I was a online customer but they did not even bother to call me and say that they had someone physically in front of them that was interested in the vehicle and they were going to sell it to them if I did not make a deposit or buy the vehicle, which I would have if they would have answered my question regarding the condition of the tires! Also no comment from manager when I clearly explained my frustration with their communication process. Very uncool and unprofessional experience, be warned.
"Best Sales Experience Ever"
This has been, by far, the best sales experience my wife and I have ever had. Starting with Jenn who helped my wife on the internet, then Shawn Crowley our salesman, who explained everything to us very clearly and was so helpful, and finally Steve Augusta, who made the whole financial process very painless, the whole Kelly team was so helpful and knowledgeable. I would strongly recommend this dealership to all of my family and friends.
"Great Experience"
I had a great experience with the entire staff here. From Sara in BDC who found the right car for me, to salesman Matt who made me feel so comfortable with no pressure and was so knowledgable to John in finance who got me the best deal possible. All in all it was an easy and stress free experience from beginning to end. I would recommend this dealership to anyone!
"Great Service. Treated Very Well.would Gladly"
I have never had a bad experience at your dealership. I was always treated with respect .thank you for that!
"Great Service"
I went to Kelly Nissan to look for a car to lease. Im a recent college graduate, grad school student, and a teacher. I was looking for a reliable car that would get me to and from work without breaking the bank. I ended up getting a 2014 Nissan Sentra, and I absolutely love it. Ali Lohar was the car salesman who assisted me. He was very polite and patient with me as I made all the decisions about my new car. He worked really hard to help me find a car that was right for me and in my price range. The dealership was very comfortable and clean.
"Service Dept"
I brought my vehicle here for the first time and I was extremly impressed with the team. They were attentive and very professional.
"Great Buying Experience"
Shawn was great at helping me choose the right car for me and my children. He was informative, listened and has the knowledge of the car. He was great!!!
"Purchased A 2012 Nissan Juke From Joe Guilano"
04-09-2014
Joe is great, knows his Nissan cars and even sat in the car with me after the purchased it to make sure I understood all the features. I will be back when I need a new car. All around great experience. I will suggest Joe to others. Thank you.
"Great Place !"
03-31-2014
Lots of inventory to choose from . Stress free shopping with lots of room to look around . Salesman Shawn was professional , helpful with no pressure on buying . We had visited 3 other dealerships with intent on buying a car that day . Went back to Kelly Nissan and drove are new car home that night . Couldnt deny the service , prices and car was just what we wanted . Would recommend Shawn and Kelly Nissan to others !
"A Satisfied Customer"
03-31-2014
My very first experience with Kelly Nissan of Woburn was a "GREAT" one. I am very satisfied with the help that I received from my Sales Associate Shawn Crowley. Shawn was wonderful. He made my husband and I feel comfortable from the start. Not once did we feel pressured. I would highly recommend Shawn to anyone who is looking to purchase a car at Kelly Nissan of Woburn.
"Best.experience.ever."
03-31-2014
After a couple of horrible experiences on the Automile I decided to try much closer to home- Kelly Nissan in Woburn. From the moment I walked in the showroom all of my previous bad experiences were gone. I was approached by Bill Sullivan (approached, not pounced on), and after a few questions we were test driving a new Sentra, which I loved. I told him I needed to go home and talk to my wife before committing, and he couldnt have been nicer. No pressure (even though the next day was the end of the month), just a business card and a convenient time to call in the morning. I called the next day and told Bill Id rather purchase a car than lease one as wed discussed, and he had me come in a few hours later. The paperwork was painless, and I probably got a much better deal on my trade-in than was warranted. The scary part of buying a car for me has always been the financing, but at Kelly it was so non-scary I couldnt believe it.Monica Smith processed the paperwork like we were sitting at her kitchen table- I was so at ease I momentarily forgot I was spending thousands of dollars! The showroom is spacious and neat ( I work in a paint store and am always looking at that), the signage made it easy to choose the features I was looking for, and everyone I met, from Dave in service to Brittany the receptionist was very friendly. I wont be needing a new car for a while, but Kelly is going my first, and probably only stop when I do!
"Ken- Tough To Please- Burlington, Ma"
03-31-2014
I needed to buy a new car not because I wanted to but because I was forced to when the car I was driving decided to take an early retirement. I visited a number of dealers within a 20 mile radius of my home. Today, there are a lot of great cars out there to choose from, so I had to use my gut and trust the feeling I was getting when I visited Kelly Nissan of Woburn. Ali was the lucky draw when I entered the showroom. This was the last car that I was going to test drive before making my decision. I was interested in the Murano. I was considering the Mazda CX-5, Chevy Equinox, Honda CRV or Toyota Venza! Based on these models, Ali convinced me to test drive the Nissan Rogue. Low and behold, it was the WINNER! We discussed my price range and the car I would be trading in and he worked hard with the Sales Manager to make it happen. Ali made the difference in my final choice. He was professional and thorough in his explanation of the features and services that Kelly Nissan would provide to me as a customer. When I came to pickup the car, it was ready and they had done what they said they would do! It was a great car buying experience and I would highly recommend Kelly Nissan! Keep up the good work!!!!! Thanks, Ken
"Two Thumbs Up!"
03-31-2014
After visiting several dealerships during my search for a new vehicle, I went over to Kelly Nissan. From the test drive, to the trade in negotiations to the actual purchase, the friendly staff really made the process quick and easy for us... which was great since we had an energetic 2 year old in tow. It was truly a hassle free buying experience and I highly recommend this dealership.
"Outstanding Service! Were Spreading The Word!!"
03-31-2014
First time owners of a Nissan Rogue and we love it! Bill Sullivan provided us excellent service. Gave us many options. We will return for sure, and we are also telling our friends and family about the outstanding service provided every step of the way. Ask for Bill Sullivan!!
"Kelly Nissan, Woburn"
02-21-2014
Kelly Nissan was the fourth dealership I contacted in search of a new vehicle. Kelly provided the best car buying experience I have had in a very long time. My salesman, Shawn was courteous, knowledgeable, no pressure and worked with me to get the best price. I cannot empasize enough how refreshing my experience at Kelly has been. I would gladly recommend Kelly Nissan and the entire team to anyone looking to purchase a Nissan.
"Great Price And Great Service"
02-21-2014
It was great! I went in for service on my tire that could have cost me between $500 & $800 bucks. Joe Porter and the service team, identified the problem and it only cost $30 bucks. Cant beat great price, & great service. I have been using Woburns Nissan for at least 5 years and every person in there is friendly, and there to get you the best deal and your vehicle fixed right. Thank you!!!!
"Amazing Staff, Great Experience Buying."
02-21-2014
I loved it at Kelly as soon as I drove in. Large, clean dealership with friendly people. Saulo met me within seconds at the SUV I was interested in and set me up for a test drive. I loved the car so much and wanted to take it that night. Getting the the price I wanted was slightly difficult due to a few outside factors but Saulo and a manager worked closely with me to ensure I got what I could pay... And I did. This is the best buying experience Ive ever had. It was a tad lengthy because I decided to take the car that night, so it had to be prepared and I had to do all my paperwork, but it was worth it. Theyre waiting area is family friendly and very open; not like where Ive been in the last. I love my car, I had a great time at Kelly and Ill definitely return.
"Kelly Cares"
Overall, very good at dealer to customer contact and assistance.
"Great To Have Kelly In The Neighborhood!"
We have been long time customers of Kelly Nissan in Lynnfield and its great to have them in Woburn. The location is convenient to us and will make things much easier for us.
"Very Good Car-buying Experience"
I enjoyed the fact that this dealer, Ira Nissan, was very accomodating and flexible. Unfortunately when Id gone to take a look at the car I was interested in, it had not yet been cleaned up. But they did a superb job cleaning it and detailing it by the time we were set to purchase. They were very flexible with the price, friendly sales people who were available for my many questions and concerns. I would definitely buy from them again.
