Momentum Nissan of Fairfield in Fairfield, CA

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"Tried To Sneak A $2500 "warranty" By Me"


User

from Antioch, CA

Recommended? No

Purchased? No


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after hours of negotiating, when it came time to sign, I insisted we walk through the contract line by line, adding up the charges. What a surprise, the numbers didnt add up to what we agreed! Sure enough, after repeatedly asking them to go line by line, I found the problem. They snuck a $2500 "Warranty" that we never discussed, into the contract! Needless to say, I walked out, and would never go back there.

"Left Happy"


User

from Pittsburg, Ca.

Recommended? Yes

Purchased? Yes


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Good experience, Zack and Fred both did a great job.

"Best Car Shopping Experience"


User

from Napa, ca

Recommended? Yes

Purchased? Yes


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Went in on a Friday night at 8pm just to see a used truck on their lot, I was able to test drive. I did have a trade in but i got a ride to see truck, I explained to them a bad experience i had at fairfield ford then previous night...basically i drove out that night after their normal operating hours with truck and was allowed to bring trade in the following day. Gave me more trade in value treated me with respect and explained to me everything in datails Big ups to Nathan in finance dept, Laith sales manager and Yamilet i believe was her name sales person very friendly. I will definitely go back to them and recommend friends and family for future car purchases.

"Angelina Works Out!"


User

from Concord Ca

Recommended? Yes

Purchased? Yes


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Angelina did a wonderful job making me feel very comfortable, and was very easy to work with throughout the process. I HIGHLY RECOMMEND HER, AND NISSAN MOMENTUM.

"Go See Angelina!"


User

from Antioch,ca

Recommended? Yes

Purchased? No


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My Review with Angelina was great! She help me and was very kind, great costumer service skills.

"Angelina Is Great"


User

from Fairfield Ca

Recommended? Yes

Purchased? Yes


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angelina was a fantastic salesperson, very professional and knowlagable.

"Nissan Rogue 2016"


User

from FAIRFIELD

Recommended? Yes

Purchased? Yes


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thank you for your great customer service... keep up the clean facility...

"Wonderful Service"


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from North Highlands

Recommended? Yes

Purchased? Yes


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My car buying experience was wonderful everybody listened to my needs and wants. Our salesman Zafari was great very patient I would send all my friends and family members 2 momentum Fairfield very happy with the experience

"Super Sweet And Patient Angelina!!!!"


User

from Fairfield

Recommended? Yes

Purchased? No


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Angelina has been a great deal of help from the first day that she called and I walked through the door to the day that I came in to purchase. She listens and isnt one of those sales people that are so focused on selling you a car that the dont treat you like an important customer. I would recommend her to anyone that is looking for a car to purchase. I had a wonderful experience here at Nissan Momentum Fairfield!!!

"Angelina Is Great"


User

from Berkley, ca

Recommended? Yes

Purchased? Yes


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Great work! Angelina did an amazing job today and made the process very smooth

"Thanks Zafari"


User

from Fairfield, CA

Recommended? Yes

Purchased? Yes


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We bought a used Nissan and Zafari was very helpful and patient with the whole buying process. There is a great selection of cars here. Overall was very happy with the purchase!

"It Was Pleasure Dealing With Zafari"


User

from Fairfield, CA

Recommended? Yes

Purchased? Yes


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me and my wife was in Momentum Nissan after visiting many dealerships but we were not sure what to buy, we met Zafari, he is a great person, he provided lots of information on different cars and give us a good deal, I recommend to visit him and you will enjoy buying car through him. thanks for all the great services provided to us

"Go See Angelina !!!"


User

from Sacramento, ca

Recommended? Yes

Purchased? No


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Angelina Benavides was by far the best most unique salesman I have ever encountered, she was definitely helpful and knowledgeable and I highly recommend anyone to her. She will make your day and make your car buying experience a memorable one.

"Review"


User

from Sacramento,CA

Recommended? Yes

Purchased? No


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Angelina was our saleswomen. She was extremely nice and helpful.

"Exellent Service"


User

from Napa CA

Recommended? Yes

Purchased? Yes


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The service was great, The sales person Khalil Zafari was very helpful, provided me with the best options gave me a great deal

"My Experience"


User

from Suisun City, Ca

Recommended? Yes

Purchased? Yes


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Angelina has been very helpful through the whole process of buying a car. Very knowledgeable of the cars and the suv,s Pleasure to work with

"You Dont Want To Buy Here. Pay Until Car Is Done."


User

from Las Vegas

Recommended? No

Purchased? Yes


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We bought a car there. The car is/ was great. But the buying process was slowwwww.. We arrived at 0845, were shown the car, which is bulletproof so we quickly agreed to buy it. Then we got the wrong financial details about the taxes. Then it took more then 3 hours for them to change a lightbulp. they promised to clean the car, which in the end they didnt because we had to leave. If you buy a car there, have a lot of patient, and dont pay until the car is ready to go.

"Avoid This Dealership"


User

from California

Recommended? No

Purchased? No


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Bought a 2013 Nissan Juke a few months ago. During the sales process it was discovered one of the expensive electronic keys was missing. Our sales person Charles told us the key was locked in another office and he would mail it to us. I heard nothing and called the dealership after about 2 weeks and left a message for Charles to call me back. I heard nothing again and called a 2nd time - spoke to an unknown sales manager who told me he would order the key for me and I would have to come up to have it "programmed". I heard nothing after several weeks and called again. This time I spoke to "Chris" in parts. Chris called me back after several hours and told me that he spoke to both Charles and the GM. Chris told me he remembered the conversation, but that the GM made the decision to not honor the verbal contract. Chris told me management had changed since I bought the car. One, I think it was unprofessional for Charles not to call back and explain the situation - he lost a customer. Two, its unprofessional for the GM not to call back if he is the deciding factor. I then called right back and asked for the GM - who of course wasnt available. I left him a message telling him how unprofessional the conduct had been so far and asked nicely for him to call me back so we could discuss the matter. I have heard nothing. These folks apparently only care up until the point you sign - I will be following up.....

"Best Sales Man Ever!!!!!"


User

from Vacaville Ca

Recommended? Yes

Purchased? Yes


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I went into Nissan momentum 5/9/15 and honestly didnt expect to walk out of there or should I say drive out of there in a new car. I had Mike help me which let me say did a FANTASTIC job on getting me into the exact car I wanted with all my price points. We spent hours together, actually all sat but let me say it was well worth it. Everybody made sure I was ok while I waited, offering me water & coffee, and thanking me for my patience. I test drove many different cars but like I said once I told Mike (salesman) which car I fell in love with he did everything in his power to get me into that car. I walked out of there one HAPPY EXCITED customer as I drove away in my 2012 Hyundai Electra car. I just wanted say again THANK YOU mike from the bottom of my heart for the extra miles you took to get me into that car. BEST mothers day present to myself. If you guys ever go there make sure you ask for him, You wont be disappointed.

"Veronica Ortega Momentum Nissan"


User

from Pleasant Hill, CA

Recommended? Yes

Purchased? Yes


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Very impressed with Veronica Ortega. So friendly and helpful.

"Great Service & Employees!"


User

from Fairfield, Ca

Recommended? Yes

Purchased? Yes


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Traded in my 07 civic for a brand new 2014 sentra, love it! Had a great experience with Charles, Jason, & Rick! Definitely recommend this place. :)

"Thank You, Charles For Your Help Today."


User

from Fairfield, CA

Recommended? Yes

Purchased? No


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Thank you, Charles for your help today. This will help us a lot in our car buying process.

"Excellent Service"


User

from Woodland California

Recommended? Yes

Purchased? Yes


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Veronica Ortega helped us on 5/9. She is very patient and took her time going over everything with us. She is amazing she changed my life!

"Awesome Car Buying Experience From Cash & Charles"


User

from Pinole ca

Recommended? Yes

Purchased? Yes


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I worked with Cash and Charles .They were great. They worked with me on getting out of a car I was miserable and upside down in even though I have bad credit . Finance got me an awesome rate . I am very happy with my experience here . Thank you Momentum Nissan

"Great Service,clean, Very Friendly"


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from rodeo ca

Recommended? Yes

Purchased? Yes


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I had veronica and she was great .very sweet, she worked with me and made me feel very comfy buying my new car

"Love My 370z"


User

from Fairfield, CA

Recommended? Yes

Purchased? Yes


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I ran into Guy at Momentum Nissan and he sold me a 2015 370Z. Awesome experience from start to finish and I was out of there in 2 hours time. Keep up the great work. I will be there for service soon.

"Really Like The Service"


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from Vallejo, CA

Recommended? Yes

Purchased? Yes


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I bought a Sentra for my son this weekend. This is by far the best experience I had buying a car. I want to thank Miguel and Robert for the great service. I will recommend everyone to this dealer.

"Great Service Department"


User

from Fairfax, CA

Recommended? Yes

Purchased? No


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First time at the dealership. Went in for routine service and didnt even finish my coffee and it was ready. They even washed it. Great job Reuben. Thanks, Ron

"Got A Great Deal"


User

from Fairfield, CA

Recommended? Yes

Purchased? Yes


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We purchased a new, hard to find nissan Altima Coupe from David Parsons at Momentum Nissan. Awesome deal. Super friendly staff. Couldnt be happier

"Run Around And Lied To"


User

from Fairfield, CA

Recommended? No

Purchased? Yes


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Worst dealer Ive ever dealt with. Do NOT buy a car from here. Once they have your money they dont give a flying flute about you. Lied to repeatedly, charged an extra $4,000 for service contract! SERVICE CONTRACT!? Yeah the very same one we said we didnt want at length. Had the service dept fix a scratch the car had at purchase by contract and they did but they broke the door panel in the process. Worst place ever, dont trust them with your repair work or your money.

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