"They Treat You Like Family"
Let me preface my review by saying this: I couldnt be any more grateful and humbled to have come across such an eloquent, professional, and family-centric group of people, on both a professional & personal level. From the moment I arrived, my parents and I were greeted with welcomed arms and smiles from absolutely everyone--from the owner, to the salesman, to the rest of dealership crew. My parents and I were greeted fondly by Iman Giani. I knew exactly what I wanted when I arrived and was promptly accommodated accordingly. An immaculate 2010 BMW 335i, with every option one could possibly want; essentially my dream car and words alone cannot simply describe the overall experience of buying, driving, meeting everyone/being treated as if I was family. My pure elation about my vehicle, which is rarity for me be so pleased about anything, speaks volumes about every employee of this dealership. Extremely clean, priced below KBB value, and with the option(s) of extending the warranty for all of their premium luxury vehicles. I have been to numerous car dealerships throughout my upbringing and I can say that without a doubt, this has been far & above the best experience Ive ever had--to own the vehicle that I own at my age is nothing more than a blessing and I couldnt be anymore thankful towards not only my parents, but also knowing that within my heart and conscience that Major Motors has earned themselves a lifelong customer--and thats one-hundred percent fact! In the essence of keeping this review short and sweet, Id love to thank every single person at Major Motors, for being so accommodating and treating me as if I was a family member. Starting with Iman Giani, the Owner (my apologies for not remembering your personal name), Fred, Peter, and everyone else who helped smooth out the process (the washing and dealing of the vehicle, etc.). Everyone went out of their way to ensure I was not only satisfied, but elated. Making it their prerogative to see that everything is running smoothly with my vehicle. Im beyond satisfied and Major Motors exemplifies & sets the bar for what all other dealerships should and strive to emulate. Yours truly, Jeameave G.
"Thank You Peter"
Peter took great care of me and got me in a range Rover that I could have only dreamed of. He managed the financing despite of my credit, insurance referral despite my record, and got in the car I wanted in less than 24 hours. I went in to test my options and walked away the next day happier than imagined. Thank you thank you thank you. Honestly these guys make owning a dream car reasonable and affordable.
"Thank You Peter"
Peter took great care of me and got me in a range Rover that I could have only dreamed of. He managed the financing despite of my credit, insurance referral despite my record, and got in the car I wanted in less than 24 hours. I went in to test my options and walked away the next day happier than imagined. Thank you thank you thank you. Honestly these guys make owning a dream car reasonable and affordable.
"Would Not Trust "
Called and agreed on price for the car. Their guys hit the car on the lot and scratched the bumper. They promised to fix the bumper but never did. Waited three weeks, then they started asking me to take it as is. Dealt with Fred. Not responsive, changes his word. Asked for a call back from a manager which never happened. They told me tires were 65%, while in fact the car needed new tires. Poor customer service. I no longer trust them.
"Great Dealership To Business"
05-19-2015
THIS IS A GREAT PLACE TO DO YOUR CAR BUYING. FROM THE STAFF, TO THE CARS, THEY ARE A FAMILY OF GREAT PEOPLE WHO TREAT LIKE THEIR OWN FAMILY. CANT RAVE ENOUGH ABOUT THEM, HIGHLY HIGHLY HIGHLY RECOMMEND
"Great Dealership!"
03-30-2015
Love my c250 coupe and thanks to Iman for getting me into my beautiful Mercedes Benz!!
"Exceeded Expectations"
10-22-2014
I flew in to the LA area to find the perfect car. I had researched several cars in 7 different cities around Southern California. I started my venture in Laguna Beach and I worked my way north. After visiting several dealerships I was getting discouraged with the quality of cars I was seeing. I drove over an hour to Major Motor Cars to look at 2 cars that they had in stock and I am glad I did. I found the perfect car and it was in showroom condition. My salesman, Fred, could not be more accommodating. He told me the price, I told him what I was willing to pay, done deal. It was that simple. I needed a ride to drop off my rental car which was an hour drive each way....done. I was hungry after an all day excursion, he took me to a nice dinner. While they were doing my paper work I was looking at all the cars in their inventory. I must admit I was very impressed. Every car was a 10. All had low miles, extremely clean inside and out and very fair asking prices. My advice, go to this dealership first you will not be disappointed.
"A Honest Sales Man Is Hard To Find"
12-15-2014
Peter is a stand up guy. We contacted him via email when we located the car we were interested in. He responded promptly and answered all of our questions. We went to meet Peter and view the car. The car was clean and free of dents or scratches as advertised. We received a friendly greeting upon arrival and he was not the usual pushy salesman. He allowed us to test drive the car and once we returned he simply asked if the car met our satisfaction. We pointed out a few items of concern and he simply stated that he would have it corrected. We were totally impressed with his service and we will definately purchase from Peter again!
"Great Customer Service"
12-15-2014
I bought a Mercedes from Major Motors and my overall experience was excellent. I had a mechanical issue with my car and they took care of me even without buying any warranty. They are definitely a cut above other dealers. I was very surprised by how willing they were to help me. I certainly didnt expect that type of attitude from a used car dealer. I dealt with Neal and his boss certainly was very accommodating also. Thank you and great job guys.
"These Guys Are Legit"
12-15-2014
These guys are really special. Its just a mom and pop place but they do such a good job of taking care of their customers and their cars. It makes it comfortable doing business with them. Particularly Peter, he is definately a pleasure to deal with. He seems honest, caring, but who knows. All I know is I was happy with my purchase. Thanks alot, I will keep spreading the word!
