"Great Place"
Terrific team, and such a great experience buying my 2006 corvette! Couldnt be happier
"06 Corvette Z51"
I bought a 2006 corvette over the phone and just received it yesterday and couldnt be happier. I dealt with Billy and Tony throughout the process and over the years was probably the easiest deal Ive done yet being 3 hours away. Car was delivered on time and there were no surprises upon arrival, although I was skeptical at first because of past dealers, I honestly couldnt be happier for my first corvette! Derrick C. Jersey Shore, Pa
"Positive Towing Experience"
On Sunday afternoon March 5, 2017 my vehicles Serpentine belt was not functioning after being replaced on Saturday March 4, 2017. Through AARP Towing I requested a service Tow for my Vehicle to the Dealer location who replaced the belt. Within 45 minutes of the estimated time of arrival, Bruce Askins appeared at my home. Bruce demonstrated a professional courtesy by first introducing himself, assuring me that he will take care of towing of the vehicle, demonstrating his knowledge of safely placing my vehicle on the flatbed and engaging in a friendly conversation as we proceeded to the destination. Bruce raised the bar for customer satisfaction representing Certified Auto Mall Towing in a manner that reflects the experience I expect the company targets to achieve for your current and new business customers. Please extend my appreciation to Bruce for his excellent service to me as well as his benchmark customer service representing Certified Auto Malls Towing Division.
"This Was The Best Car Buying Experience I Ever Had"
I have to say this was the best CAR BUYING EXPERIENCE I EVER HAD.... I drove here from NY I didnt know what to expect I met with Tony and he was so helpful to me when I was trying to make a purchase . I not only found a dealer but I also found 2 great friends long story short I will continue to do business with them and I feel blessed to have meet with them.
"Great Customer Service! Highly Recommend."
I purchased my last 2 vehicles from Certified. They make the process of purchasing a vehicle quick and easy.. Staff is very friendly and very knowledgeable about their vehicles.
"Easiest Car Purchase Ever"
My car was totaled and I had less than a week to replace it. Certified Auto Mall was the easiest experience I have ever had. Found a great car with none of the usual used car salesmen tactics.
"Outstanding Experience!"
The staff are very courteous and professional. Tony made our buying process simple and headache free. With his honesty and knowledge of cars it shows why Tony is the BEST. We will recommend certified to everyone.
"Certified Auto Mall Is Outstanding!"
Tony made the buying process so simple. I knew what I wanted and he made it happen. When I picked up the car the next day it was beautifully detailed and ready to go. My vehicle runs and looks great! These guys are true professionals!
"2003 Acura Cl"
This was the easiest and most pleasant car buying experience Ive ever had, and Im 49 yrs old. I dealt with Dominick who was a true professional and would recommend anyone to him for sales. Not a big lot or selection, but you can see they take pride in the vehicles they sell. Very happy with their service. Olev
"Thank You As Always For Great Service!"
Thank you again for the great service on my Daughters car, she was to bring it in at 9:30 but had school and brought it at 11:30, and they still were able to take the car and have it back to her by end of day. They always go above and beyond....
"Friendly, Caring"
I was looking for another vehicle do to mine was no longer safe to drive. Not only did Billy make me feel comfortable and at home. he was able to get me in another vehicle that day. and now with my family growing I am definitely coming back for another vehicle without a doubt.
"Great Experience"
Found my vehicle thru Auto Trader magazine and after visiting the dealers website and Edmunds.com and reading multiple positive reviews decided to check them out. After a test drive decided to purchase. Tony, the finance manager, was helpful, professional and helped me secure great financing at a great rate. Dom our salesman was courteous and non pressuring. All in all an easy and non stressful transaction.
"Easy, Pleasant Experience"
I was referred by a neighbor and have been coming to Certified for 2 years now for all my car repairs. They have been nothing but helpful, and so when it was time to invest in a new used car, there was no doubt that wed be shopping with them. The whole process, start to finish, was timely and simple. I am now enjoying a new-to-me 2013 Subaru Forester, and I couldnt be happier.
"Satisfied Customer"
I was in desperate need of a car. I saw a really nice 2009 Scion with low miles during an internet search available at this dealership. I called and made an offer on it and they accepted an amount very close to the offer I made. I came in and test drove the car. It was really nice inside and out. Tony really worked hard to get me financed and at a good rate. I am really happy with the car. Thank you.
"Great Staff, Pleasurable Experience"
After some technical difficulties with my car it was necessary I make an upgrade. They didnt make me feel pressured into buying a car simply to buy one, and Tony made the tedious process of trading in a car as painless as possible!
"The Best"
Certified Auto Mall is the finest one-stop car center around. Their sales team is respectful and honest. The vehicles they purchase are of high quality and reliability. Their staff makes the browse/buy process easy and stress free. That is just the beginning. Dave and the service team are the most trustworthy gentlemen Ive ever had a vehicle serviced with. IMO 90% of the auto service for a layperson like me is honesty: these are the straightest shooters around!.
"No Hassle"
Honestly it was the best car buying experience ive ever had. The cars are priced so fairly that you dont need to hagel. Our sales man was honest and did not pressure us. We had repairs done on my other vehicle and felt like they treated us well.
"Professional Service-best Experience"
I was having an issue with my car and needed a tow. Matt who is the manager came and was extremely knowledgeable and professional. He went above and beyond. He was very careful with my vehicle and showed that he cared. After my car arrived at the dealership(since it was a warranty repair) Matt called me to let me know it was there and also informed me of the exact location of the service department since they were under construction. I have to say not only was he extremely professional but had the best work ethic Ive come across in a very long time which you rarely see anywhere anymore. I will be bringing my car there for future services and any other needs. I would recommend them to anyone. Thank you Matt!
"Great Staff, Very Considerate Of Our Needs &budget"
The staff was so nice and interacted with my family as we shopped. They considered both our family needs in our car and our budget. The car was cleaned so nice and the paperwork seemed to be so quick! We are very pleased with our purchase. We also had repairs done to our AC compressor in our Toyota and found their prices way more reasonable than the quotes we got at another Howell shop...by FAR!
"No Pressure Sales And A Pleaseant Experience."
I was very comfortable buying a car from these guys. I felt they were honest with me and very knowledgeable about the sweet corvette that I purchased.
"Fantastic Place For Buying And Service!"
In the past week, I have used their service department and bought a car from them. Their service manager is very knowledgeable and helpful. He fixes things right the first time. Their entire staff is very friendly and helpful when youre trying to find a car to buy also. And their finance guy, Tony, definitely goes the extra mile to make sure you get what you need. I would highly recommend this dealership to everyone!
"Great Car Buying Experience"
Billy was quite helpful when I first called to inquire about the car buying process at Certified. Upon my arrival Dominic was very accommodating when showing me around the lot and allowing me to test drive a couple of vehicles. When I met with Tony regarding financing he ran a credit profile and was able to recommend a vehicle which I felt was not within my means but turned to be just the opposite I recommend Certified to anyone. Thanks again Guys!
"Awe-inspiring Dealership!!!!!"
Superb dealership!! Very professional , fun , loving & very welcoming as well as accomdating!! The Stahnten family truly makes you feel like one of their own. I am 22 yrs of age, just moved out on my own in September, just now started building credit. My 1990 acura integra was shot and I needed to get another car asap , I went to a used car dealership in Neptune and they turned me away because I have little to no credit and my down payment wasnt going to be much. They referred me to Billy at certified auto mall of Howell NJ ! Billy is the bomb !! Even though I had no credit and very little $ down he got me in a 2006 Pontiacg G6 GT. And my monthly payments are super low and perfect for my budget. Billy and the staff at certified auto mall are extremely professional, very welcoming and they understand and adhere to the needs of the customer !!!! I would refer anyone and everyone I know to Billy because you just cant go wrong with GREAT CUSTOMER SERVICE!!! Thank you CERTIFIED AUTO MALL !!!!!
"Wonderful Experience"
Bill and Tony really went above and beyond for us! The whole experience was done within a couple of hours, and they both made sure we were satisfied and took care of everything in minimal time. It was one of the best experience by far. Bill went above and beyond to take care of getting our trade in vehicle picked up with their towing service, so we didnt have to worry about arranging the tow. Tony was kind to us and was so helpful with the financing. PC12312011
"Satisfied!"
repeat customer just purchased my second vehicle here. I could not be happier they exceed expectations time and time again! This purchase was even easier than my first Tony and Billy were great thanks guys I could not be happier with the envoy!
"Highly Recommend! Great Place To Shop For A Car."
Bought car #2 today for my daughter, my son bought his car there last year, and he has been so happy with his car. When we came in for my daughters car, we were remembered and thanked for coming back in!!!! They make you feel like family and they truly care about you as a customer. I am planning on getting another car from them next year for myself!!! My son brings his car there for service and he is very happy with everything they do for him!!!!! Thank you guys and keep up the good customer service!!!!! A+++++++++++++++++++++++++++++ Cindi, Brandon and Taylor!
"A Pleasure To Purchase A Car From!"
We recently purchased a truck here which came with a one year bumper to bumper warranty.. The truck is over 100k miles, a warranty like that is not common anywhere else! We were very pleased with the whole buying process, there was no pressure and they got the truck financed for us! Cant say anything negative about this dealership! I will be recommending them to friends and family that are in the market (for any type of vehicle because they have an excellent selection.)
"Tony G Is An Awesome Salesman"
My experience was great! Tony Giordano was efficient, knowledgable, and very nice. I will recommend friends and family here.
"Certified Exceeded All My Needs"
The guys at Certified Auto Mall provided great service and a quality vehicle. They also offer a 1 year unlimited mile warranty. They process was smooth and easy and when my vehicle needed a minor repair (door lock actuator) they replaced it ASAP. They are upfront and honest and back their vehicles. Weve had the 2008 Tahoe for a few weeks and it is a great truck. I already recommended them to a friend
"Best In The Business"
I couldnt ask for a better car buying experience. Their no hassle customer service is the best I have ever experienced at a car dealership. I have purchased two vehicles from their lot, and I wont go anywhere else when looking for a used car or truck. Their vehicles are reliable and they stand behind them. You will get a car you can count on for a great price every time. Shop with confidence here!!
"My Lancer"
So i started my day of with both of my trucks (older) not starting. they were not worth it to me to fix. The guys at certified have been keeping them together for the last year so of course i began my car shopping there. I immediately found a 2003 Lancer with under 100k miles for a great price. I got financed in under 20 minutes they worked with me on the down payment and I am now driving around in a reliable car that i know will start THANKS SO MUCH GUYS!
"Great Deal, Great People!"
Purchased a 2003 Hyundai Santa Fe Fully Loaded AWD and I must say the straight forward approach and the 1 year unlimited mileage much more than power train warranty had me sold from the start. An epically hilarious negotiation and Im home with a very good deal and buy.
"Great Service, Clean Cars...wont Go Anywhere Else"
I have been bringing my cars to Certified Auto Mall for repairs. Very honest, reasonable pricing and they stand behind their work! I liked them so much I recently purchased 2 used cars for my sons. No pressure sales, easy financing...overall great experience! I will continue to use them for cars in the future and for repairs and service on all my cars. PC12312011
"It Was A Pleasurable Experience Making My Deal."
It was a pleasurable experience. I drove three hours to make the deal. I would buy another vehicle from them.
"This Place Is Great"
came here to get a car i saw on their site and never have i ever had such a great experience buying a car before everyone here is very helpful and they worked with me to make sure i drove the car home. i will most definitely come back here to do business again and would recommend this place to anyone looking to buy a car.
"06 Jeep"
I went into Certified about a month ago for a new vehicle for me and my family. Billy and Art took the time to find us the perfect SUV for us! The buying process was easy my credit was so so however got an instant approval with great terms. The truck was carfax certified and I got the warranty i wanted. I had a minor issue with the AC. The guys had no problem taking care of it IMMEDIATELY. I COULD NOT BE HAPPIER!
"Best Car Buying Experience Ever."
Me and my wife had done the tour of the car dealerships for the past few weeks. Finding several cars we liked but not overly happy with the price, condition or overall service at several of these dealerships. We decided to take a drive by Certified Auto Mall to look at a car we had seen online. We originally saw a Nissan Murano which we both liked and an Infinity SUV. My wife went inside to find someone to show us the two cars. Tony, the general manager got us the keys to the Infinity and asked what we were looking for in a car. We told him our needs, SUV, Low milage and decent year. The Infinity fit these needs but Tony wanted to show us one other car that he felt fit our needs a bit more. The dealer had just got in a 2011 Dodge Journey with 46,000 miles. The car was fully loaded with 3 row seating, push button start, heated seats, remote start, aka, the works! We took the car for a test ride and me and my wife both looked at each other with that look and knowing "this was the one!" I have had credit issues over the past few years from suffering a sever spine injury and being out of work for 3+ years. My credit was low and my current job isnt the greatest. I told Tony where we wanted to be at and what our down payment could be. Tony told us to take a ride for a bit and he would call us back. Me and my wife upon leaving the dealership both agreed that chances of hearing back were slim to none seeing how our previous experiences had gone. not a half hour later after leaving Tony called me back with an approval and told me to come get our new truck! The service, laid back friendly atmosphere made this the most rewarding car shopping experience myself and my wife have ever experienced. Certified Auto Mall is a great place to buy a car and the staff there alone make it a great place. Quality cars and quality people!!!! Couldnt be happier with the car and dealership and we look forward to using them for future service on both of our cars from here on out!
"Buyer Of A Vehicle"
03-18-2014
Best dealer I have talked to ,bad experience with 5 other internet dealers easy, quick and paper work easy to do
"Great Service!!"
03-18-2014
I always go to this place because they are very friendly and give excellent customer service!! I recommend this place to everyone
"Used Ford Taurus"
03-18-2014
We have been getting beaten up by used car dealers all over Jersey, Certified Auto Mall was the first place to actually listen to what we NEEDED! Art at Certified found the perfect car at the perfect price and got us happily driving out of the lot in under an hour with the perfect car. When looking for a used car Certified Auto Mall is the only option!
"Leary At First, But Happy At The End!"
03-18-2014
Always leary of dealerships. However this place came ref. by a friend of ours. I must say it was the easiest buy at a dealership ever. And they def. got me the best deal out there for interest rates with a so so credit history. The son Billy....the best ever. Personable. Helpful, Cheerful and pleasant. over all, we are happy.
"Awesome Service"
03-18-2014
Certified has been my number 1 and only choice to have purchase any vehicle from . I have purchased over 5 cars from these guys in the last year between cargo vans for work and person vehicles. This is the only place in the area I will take my trucks or cars to for honest reliable service in there shop.
"Excellent Customer Service,very Easy To Work With"
03-18-2014
The salesman Tony was very nice and helpful,and answered any question that I had. It was a great buying experience.
"Made Buying My Car Easy"
03-18-2014
Billy and the rest of the crew at certified went above and beyond to get me in may new car. Great experience. Customer for Life.
"Great Service"
03-18-2014
I was in need of service for my Ford Fusion. Billy, Dom and Tony took care of my every need. i was able to get work done while I waited (not long at all), and my oil was changed, tires rotated, and they topped off all my fluids. Not the typical "you need this, you should have that" add ons. Straight forward, trustworthy dealership for sales and service.
"It Really Is Certified!!!!"
03-18-2014
Went to Certified looking for a Mercury Milan, I was in luck as i was there a truck pulled up with a delivery of the recently purchased vehicles one of which happened to be a Milan. The car was awesome i loved the color, the price was fair, the carfax was clean and they gave me a 1 year warranty. No one else does that. It was the easiest car buying experience for me to date. They made me feel comfortable answered all my questions and got me approved quickly! Thanks Chrish
"Exceptional Used Car Dealer"
05-01-2013
Over the years, we have purchased several cars from Certified Auto Mall. We have come to know the owners very well, and immediately turned to them, when we lost both of our cars to Hurricane Sandy. Art Stahnten, and his family, provided us with superior customer service and SPEED! I was able to drive off the lot with a late model Hyundai and my husband just purchased a 2012 Nissan truck. The inventory, ease of purchase and excellent service department brings us back to Certified time and time again. It is always difficult knowing who to trust in the car business, and we consider ourselves extremely fortunate to have the Stahntens on our side! If you are in the market for a top-quality used car- heres the only site you need to search: http://www.certifiedautomall.com/ Thank you to everyone for making this difficult time a little less daunting for my family. Best regards- Paul
"Could A Used Car Purchase Be This Postive?"
05-01-2013
This is the 2nd time I purchased an SUV from Certified. Shockingly,after 2 years the same people still worked there! That made me feel very comfortable as a female when I waled in the door. Tony was very direct with me from the start about the vehicle I wanted. Everyone at Certified went out of there way to make the experience pleasant and smooth. Everything I asked for, they accomplished and not just Tony but Dave in service as well! I can be a very difficult customer if I do not feel I am being treated with respect, everyone at Certified was polite, followed up on all promises and made the purchase of a used vehicle a pleasant one! I highly recommend Certified. Not only do they make sure you are walking out the door with a A vehicle, but they make sure you have a smile on your face as you drive off. Thanks guys...I will be back the next time I am in the need for a used vehicle!
"Get To Certified Auto Mall"
Certified is by far the most reliable service repair center in Monmouth County, in addition to having a great selection of used cars on their property. I bought my car from Certified and would certainly recommend a friend to them because they sell high quality used cars. It is extremely easy to book a service repair with the on site garage they have, and they will do everything they can to best accommodate your repairs in a timely manner. Far too often you hear about being ripped off by a mechanic or a car dealer but not once have I ever left thinking that I just was taken for a ride. Friendly staff that gets to know more than just your car, and treats you like family rather than just a client.
"Best Place"
This is an amazing dealer to buy your next car from, or even to get your car serviced. Prices are excellent and the service is even better. Every member of this team cares about you. Today i took my car in to have them look at a sound it was making, they took a ride with me in the car so i could point out the sound...they told me my car was unsafe to drive, and not worth the money to fix it i went to talk to a sales man and walked out with a car today at an amazing price!! I will not go anywhere else for my car again!!
