"Consistently High Quality Of Service"
The service at Marin Infiniti has been consistently excellent for the many years weve been customers--always efficient and competent. (Lyn M.)
"Exceptional Customer Service"
Initially I had been reluctant to have my JX35 serviced by the dealer, but I thought that Id give a try. Amanda made me feel like wed known each other for years. She was not only courteous, but very efficient. I would highly recommend Infinity of Marin to anyone who needs their car serviced.
"Quick, Competent And Friendly Service"
Your representatives were friendly, competent, and very helpful. My car was serviced quickly and I was out of there in no time.
"Best Service Department In The Area!"
Excellent service every visit. Customer service from the Service Department exceeds expectations every time. Friendly staff. Amanda in the service department is always friendly, helpful and honest.
"Infiniti Of Marin"
Steve Tran and others in the maintenance scheduling department are outstanding. Steve is attentive, personable and very clearly explains what is going to happen to fix the car.
"Wonderful Service"
How friendly everyone is. The fact that even if my car is only there for a few hours they still give me a loaner.
"Excellent Service "
Always friendly, efficient, and service provided is above and beyond expectations. I always feel very well treated by the service department.
"Fantastic Service Representatives And Technicians"
Driving in and being met with very knowledgeable service people is very satisfying. Steve Tran and Amanda are the best!
"Auto Service"
Amanda & Steve are always very friendly and extremely knowledgeable and willing to do whatever it takes to resolve my car problems efficiently and inexpensively!
"Above And Beyond"
I had lost a special ring in my car and Amanda and the technician took extra time to search for and FIND my ring. I am forever grateful!!!
"Great Service Department"
The service is great! Steven kept me up to date on what to expect with the repairs and I felt very confident with his explanations. I also appreciate the friendly personal greeting when I arrive.
"I Love This Dealer!"
Love this store. They took great care of me. I came in for a Q50 but left with a Q60 Convertible. Weather is great in Marin. I recommend everyone go see the new GM. I was shocked he took me for a test drive and took care of me the whole time. Even gave me his cell # to set service appointments. Thank you Scott. Edward
"Great Service, Knowledgeable Employees, Clean Area"
Steven Tran is extremely knowledgeable and always answers all my questions...hes awesome. The service is efficient, convenient and affordable (especially with the email discount coupons).
"Infiniti Marin Rocks!"
Everyone I spoke to was great! Chris was the main guy with Mark and then Jim. It was actually Amanda from service who told me to get a Q50S Hybrid and I always do what Amanda says, of course. This is my 8th Infiniti from Infiniti Marin - need I say more?
"Fine Service, Fair Pricing"
Clear and straightforward service writers (Adam, Steven) who explain probable outcomes and provide honest estimates. And, you virtually always make a loaner available, at least for long time loyal customers like me.
"Awesome Service And Sales Staff!"
Steven from service has done an outstanding job. He went above and beyond our expectations, and understood our concerns with our vehicle. My wife and I appreciate his time and knowledge with our situation. Highly Recommended! Thank You!
"Great Service In Leasiong A Keaf"
great personalized service from salesman Jon Rosner and from Sales Manager, Miguel Lopez and Leaf specialist Melina Hristova. Made leasing the Leaf a very uplifting experience. They really know their business and each went out of their way to assist me.
"Great Customer Service"
Since we walked into the dealer all employees were super helpful. We liked that we were not pressured to make any decisions right away, we were never rushed. They answer all of our questions and heard all of our requests. Everyone was very accommodating and provided great customer service. They made it easy for us to make the best decision for us. Thank you to everyone that made this experience of buying a new car pain free!
"New To Car Buying "
found the car online.. I wasnt a hard sell. Odd that they dont deal" but at least you know what you are paying up front. I bought the car, took it to my mechanic for a review and am glad I did. Ended up having the clutch replaced.. but AT NO COST to me. They even gave me loaner and offered to have MY mechanic fix it. Well see how well this car holds up but as a honda it shld be decent.I was impressed with the customer service. Not so impressed that their "master mechanics" didnt ck for this but very impressed with the customer service.
"Great Dealership!"
Great sales staff and awesome dealership. Andrew was very helpful, courteous, and made the whole buying process so easy. I would highly recommend this dealer.
"Buying Was Solid, Service Was A Black Hole"
Looked for a very specific car, Marin Infiniti listed it. Used online chat twice, both times tried to get someone to call me. Neither time did they follow through. Called once, put on hold, never picked up. Went to look at car, sales experience was good and purchased car. Then needed follow-up to resolve an issue. Left messages three times, have never received call back. Love the car. Hate the support.
