"Friendly Staff."
Send an equerry for the price and to initiate a cyber conversation on a car I was interested in. Prompt response for an e-quote and very friendly staff.
"No Pressure"
Mason was great! No pressure at all! He had already unlocked the cars I was looking at when I arrived. I didnt end up buying a car there because my bank wouldnt finance a small dealer without a brand name.
"Friendly And Good Service"
friendly and easy to talk to. really like my new Acura TSX. I would definitely recommend my friends and family.
"Great Customer Service! Love The Car I Got!"
Great experience here! Michael was great help and everyone in the office was a big help. Very fast and quick! They were almost closing but took the time to help me regardless! Definitely recommended!
"Very Helpful"
Had a great experience with them, didnt purchase a car from them, but regardless they were very helpful and answered all the questions i had.
"Great Environment, Excellent Service"
I recently had been looking for a car that would fit everything i was looking for, thanks to Auto Bank Center I left happy with my purchase because they helped me find just what i was looking for at a price that suited me and they had a lot of variety of cars to choose from. What stood out the most to me was their costumer service and their generous concern for making their costumers happy and for them to be satisfied. Thank you Auto Bank center. I would definitely recommend to all my friends and family!
"My 350z Is Sporty"
great experience. thanks Michael! you guys made the buying experience very easy and pleasant.
"Good Easy Experience"
bought my first car a week ago. still loving my car. nice drive and smooth. thanks Michael!
"Great Car And Customer Service"
very happy wiih the quality of my car. friiendly and organized service. a great range of cars to choose from. Thanks Tom!
"I Bought A 2003 Lexus Is 300"
I HAD A VERY GOOD DEAL. THE CAR IS IN EXCELLENT CONDITION. THE PRICE IS RIGHT. THE SALES MAN WAS VERY HELPFUL, PROFESSIONAL, HONEST AND HE ABSOLUTELY KNOW WHAT HIS TALKING ABOUT. I AM VERY HAPPY, MY SON WAS HAPPY TOO. WE GREATLY RECOMMEND AUTO BANK CENTER, INC.
"Toyota Prius"
great customer service. hassle free. felt comfortable and answered all the questions i had.
"Good Experience."
We love our car, thank you Tom and Mason. This Lexus is for my wife, I will be next. see you guys soon.
"2012 Toyota Prius C"
I just purchased a Pricus C. for a really great price. Mason and everyone here were very helpful and friendly. I will recommend Auto Bank Center to all of my friends. THANK YOU SO MUCH!!!
"2012 Toyota Camry Se"
The dealership provided excellent customer service. Mason and the rest of the staff were very helpful, honest, knowledgeable and accommodating. Will definitely recommend to others.
"Be Back Customer"
I am a be back customer and love the way Auto bank Center gave me a second great truck. (5 stars) Good Customer service, answer all questions and needs. (5 stars) buying process. Mason is the 1 I will recommend to all my friends.
"2008 Honda Civic"
Thank you Auto bank Center, l am a student and I will enjoy this Honda Civic. Thanks.
"First Reliable Car"
Ive been searching for a reliable first car for awhile and I finally found the perfect one today that was in my price range. Ive been to several dealers and Auto Bank Center has been by far the most helpful and welcoming dealer throughout my first car search/buying experience. I got myself an 07 Toyota Prius! The saleman, Tom, was very informative and patient towards me as I test drove a handful of cars till I found one I truly liked. The application process went by smoothly and the staff were very friendly. Thank you Auto Bank Center and thank you Tom!!
"Easy First Time Experience"
great cars, great service, would come back for sure!
"Easy Buy"
I purchased a 2012 Honda Accord Se from Tom at Auto Bank Center. My buying experience was so easy and fast. From the minute I walked into the office, everything went very smoothly. Tom greeted me and I felt absolutely no pressure, nor were there any sales pitches from him, which I really appreciated. Both he and Mason were helpful and honest and made the buying process enjoyable. I am extremely happy with my new car and feel I got a good price. I highly recommend Auto Bank Center. Thanks Tom!
"Rude And Dishonest"
The guy there was rude and dishonest. He didnt point out the car had repairs until it came to signing papers for the car. If the car was for me I would have walked away but my sister really wanted it. He even showed us an old car fax report.
"Poor Service"
Ive not purchased a vehicle from this dealership, but not for lack of effort on my part. I sent 2 emails that went ignored for weeks. I called for more information about a specific vehicle and was told to expect a return call in minutes. After a few hours, I called to follow up and was told info would be emailed to me. This dealership is far from me, so before I take a long trip to purchase this one vehicle, all I expect is adequate info to make me comfortable with that time investment and a potential quick flight. I will be looking elsewhere for this car now; this is not the kind of place I want to do business with.
"Dissapointed"
Took considerable time to contact me. I asked a number if questions in the email and the only reply was that "car is still available". Very weird and cagey. Although the car still interests me I wouldnt buy from this company as something doesnt seem right. Either that or very unprofessional, or lack of training.
"Poor Dealership"
On 12/21/2013, I bought the 2003 BMW 325Ci convertible used from Auto Bank Center. After all the papers are signed on the same day as I was about to drive it home and on the same Auto Bank Center dealers lot, the "Service Soon Engine" light appeared. The light did not show up when I test drove the car on the same day. I told them (a bunch of people there and Mason was the salesman). They had the mechanic at the Auto Bank Center dealers shop looked at it and performed the repairs which I waited there for a couple of hours and the "Service Engine Soon" disappeared. I drove the car home and the next morning when I started the car, it shook and the "Service Engine Soon" light reappeared. There are times it stalled in the middle of the traffic lights and at shopping center. Tom Do (Sales Manager) and a mechanic at Auto Bank Center told me to bring it back for repair. The presumed repair was done the next day and I took the car home. The next day in the morning when I started the car "Service Engine Soon" reappeared again. I had been taking it back to the same location (Auto Bank Center repair shop) 4 times (in Dec, Jan, Feb). I am exhausted, up to this day 3/8/2014 the same "Service Engine Soon" light will not go away. I feel Ive been misrepresented at Auto Bank Center dealer and salesman. Somehow they passed smog on 1/3/2014 after I purchased the car while the "Service Engine Soon" light remains On. I will be seeking legal actions against this poor dealership. Thank you for reading my review about this poor dealership called Auto Bank Center.
"I Love My Car"
I recently purchased my vehicle from them. To say the least, the staff (Tom and Victoria) are very helpful. When one isnt available, the other comes to aid -- and not just during the sales transaction, but also throughout the whole buying experience. Unlike the comment regarding dodging bullets, theyre fairly honest & very straight-forward in their dealing. They gave me thorough review on the condition of the vehicles I was looking at, so I knew exactly what Im looking at & what Im getting. A few back & forth on price-haggling that is normal & not over the top. At the end, Im very pleased with the value that Im getting, along with the trade-in they offered. Within the weekend, I was happily in my new car. Theyre also swift to resolve issues that arise after the sale transaction transpired. The sign-marker light went off a couple of days later & they had it replaced immediately. The bank of my previous car decided theyd never received the pay-off & sent me an unpleasant letter. Tom and Victoria were quick on their feet to show proof of the check-stub & certified mail within the same day, and had the issue resolved on the next. Not to mention they offer great value on their discounted services on the vehicles bought here in their dealership, leaving me with nothing but: enjoying my driving experience, worry-free from where to take it in for routine service maintenance & confident that Im getting the best value for my well-earned money. Overall? This dealership & its people are committed to take care of me & my car from the beginning of my new car to my next new car. And that -- deserves a full 5-star review.
"Response"
Even through I did not purchase a vehicle yet the response time gettting back to me is excellent.
"Stranded At Night On Freeway"
BUYER BEWARE. Purchase the "Contract Cancellation Option Agreement" but check the price as I was misquoted by $100. The clutch was so bad that 26 hours after purchase it went out completely, leaving me stranded on a freeway at night. My mechanic said their mechanic had to know! The worst clutch he had ever seen. Their remedy - I spend another $325 to tow it to them and their mechanic would replace the clutch. I wouldnt let their mechanic fix a tricycle. Then they mailed me a clutch which I sent back. Had the car fixed ($1,000 later) and love it now but what a horrid experience. I bought a car with my heart and not my head...my bad. They sold me a car they knew had a bad clutch...their bad. This review...warranted.
"Thank You Auto Bank Center!"
You made buying my car easy and convenient, and you always played it honest. Like others, I too talked to Mason when purchasing my Acura TL. I didnt have perfect credit, but its not horrible either. He worked to get me a fair interest-rate & price while another dealer (I wont mention their name) tried to rip me off completely. I filled out their credit app one day, came in, test-drove soon after, and drove off in my Acura within an hour or so - AND its covered with a 2 year warranty (no additional cost). A great experience I didnt expect to get from a small dealership. Thanks Guys.
"Mrs. J. Tran"
I got the very professional response email right after my request for the cars info. I called Mason and talked to him. He is a very nice sale person. I stopped by next day. There was very relax car dealer, no pressure, no pushing. He let us took our time for checking the car, test drive and answered our questions. And we got the car and walked out after 2hrs. I recommended this dealer and this sale person to our friend and he is happy too. Thanks to Cars.com too. You guys have been providing a great business.
"Looking For A Good Car"
service was excellent and friendly, they changed my oil and brakes for free within 1 hrs., price was good compared to other dealers, had a great experience buying my 2008 Lexus IS250. Thanks Mason! Hes the guy to talk to.
"Friendly Local Dealer"
This place was pretty decent for being a small dealership. Very personalized and quick. Pretty well organized
