"Great"
Fast service, friendly people. Conveniently located near me. Comfortable and clean waiting area for adults and play area for kids.
"Great Service"
The employees were very friendly. The service employees were quick and took good care of me. The facility was clean.
"Great Staff"
The personal attention to keep one updated on the progress of the service. Ive had Mario before and was so pleased to have him again. Your waiting rooms are so comfortable, I was able to finish some paperwork without realizing 2 hrs had gone by.
"Great Experience"
Jimmy was incredibly kind and helpful. He assisted me from the moment I stepped out of the car, all the way through the sale, and even reached out the next day to make sure everything was still going well. He made the experience seamless and enjoyable.
"Great Salesman"
Our salesman (Q Babazadeh) was really friendly and helpful. We are satisfied with our great deal and the new car.
"Great Overall Experience "
Our Salesman Ken worked very hard to get us the car we wanted. He is super friendly and communicated well throughout the process. Ken is the best car salesman we have ever worked with.
"Great Service, Clean Facalities"
completed the work in the time given. Service rep. explained the necessary service needed. Did not added required service that was not needed. did
"Would Definitely Recommens"
Friendly and efficient staff, excellent work, comfortable waiting area. Our buying experience was great, we have leased 3 cars here.
"Great Service, The Service Person Got Me Right In "
Quick service. I had to wait for my car to be serviced and your waiting room was very comfortable. Thank you
"Wonderful Service"
Very friendly service and helpful. Clean facility. Love they serve donut, popcorn, and water. Nice that they have computers to search the web.
"Five Star Dealer"
Sales people friendly, fast transaction. Got the deal we needed without the wait. Really need to shop here if looking for a new Hyundai.
"Did Not Return Call"
Internet sales is lacking in their ability to understand what a lead is. Submitted a request for more info on a car and they never got back to me.
"Great Service"
We had a tight schedule that day with dealing with babysitters and such. Kai was great at being patient with us and we were delighted that we were able to do most of the negotiating over the phone since we had to get back home. If not for that we would probably not have bought the two cars and/or went somewhere else. When the day started, we had planned on buying a Subaru, but they would not negotiate over the phone, even thought we spent over an hour test driving multiple vehicles with them that morning.
"Bad Service"
Serviced my car and was told was ready but multiple issues on my car, service manager no way to contact.
"Great Customer Service"
Helpful and friendly staff. Eager to assist you. The only thing Id dock on it--when they cleaned the car they didnt vacuum the carpets.
"Excellent Dealership"
Eryka is the reason I came to the dealership. She is one of the best people I have ever worked with and the cared what car was right for me. Franco did a excellent job in directing me to the right car I didn’t go with the Hyundai but I bought a used BMW and love it. Thank you for hiring quality and excellent staff.
"Great Sales Rep, Easy Buying Process"
Frank Yu, our sales rep, was very friendly, patient, honest and supportive with our unique preferences, and various questions. He stayed super late and didn’t rush the process, even though it was getting late. He was a pleasure to work with and I would definitely buy a car from him again, or recommend him to family/friends.
"A Plus Purchase Experience. No Price Haggling. :)"
A+, True Care helped, also $40 test drive, then we gave credit info during the week. Papers were ready for us on Sunday. Appointment was 2 hours and we were done. A good experience for my sons 1st car purchase.
"Great Job By All."
Junior, service rep, was extremely courteous, friendly and professional. I would recommend this dealership to everyone. I never had a problem. Thanks!
"6 Month Service"
I have the same Service Advisor Mario Ramirez I have known for the past 3 years, he keeps me informed on status of my car service when it takes longer than expected.
"Service "
The service coordinator was very helpful, I explained that I was leaving on a four hour road trip as soon as my vehicle was done. Knowing that I was in a rush he did what he could to help me get on the road quickly.
"Setvice"
Salesman, Ken Kim, was very kind,fast, and knowledgable. He was polite and honest.~¿ Next time I will buy car at your dealer.
"Quick & Easy"
Quick and Simple.... We knew what we wanted, knew the price we needed. We were in and out in less than three hours.
"Terrific And Accommodating Service"
I was particularly pleased by The Prompt and friendly service of the Russell Westbrook dealership. I will gladly recommend the Westbrook organization to all my friends and family
"Excellent Service"
10-17-2017
Excellent service, talked with Junior when I made my apt he told me servicing of my car would not take long (30,000 mile check up) and he was correct-1 hour 15 minutes later I was driving off the lot!
"Great Service "
10-17-2017
The knowledge and experience of service tech. He explained everything to make sure I understood and answered all my questions. The cleanliness of the lobby and restrooms. The time I had to wait was what he calculated it would take. Thank you
"Excellent Customer Service"
Everyone was extremely helpful. If they didnt know the answer to my question, they brought me someone who did. Keep up the great work!
"Excellent Service"
Junior was incredibly attentive, professional, thorough and empathetic. I called frantic about my broken down car on a Saturday before a Holliday and he assured me he would stay at the dealership until the tow arrived with my car and would look at my car as soon as He could on Tuesday. He completely calmed me down. He called me on Tuesday to give me status updates on my car. Overall, it was a very smooth and hassle free experience.
"Warranty Recall"
Pleasant non confrontstional service writer on this occasion...in the past this had not always been the case..maybe an improvement moving forward
"Promises Fulfilled "
10-12-2017
You did exactly what you said you would do when you said you would do it. Fantastic job! Ill be back next time Im needing service. Thanks guys, Brian
"No Pressure And Fact Based Sales Staff."
10-12-2017
I like the no pressure approach to car sales. Hyundai has a good dealer with very knowledgeable staff. Bought the maintenance plan as trust the dealer.
"Fast Service...professional"
10-12-2017
Fast.....professional. Really nice facilities. Clean and accommodating. VERY PLEASANT. People very attentive and nice. Good friendly attitude. Also great buying experience. VERY expeditious.
"Great Experience"
It is a Busy place but they try to be attentive to the customers needs and prompt, courteous response to the questions.
"Fast And Courteous Service"
Easy to make appointment. Fast and courteous customer service. Fair pricing. Happy about them keeping past discounts and coupons from Hardin Hyundai.
"Excellent Cust. Service Dept. Fast, Honest & Kind"
Fast, honest, kind, they went out of their way to make sure all my questions were answered. Amazing waiting room too with coffee and donuts. I highly recommend these guys! My Tucson is running great.
"Nice Place"
The people were polite. They were professional and courteous, the waiting area was clean. This place owned by Russell Westbrook, funny, his picture is on the banner.
"Friendly, Quick And Professional"
quick, helpful, No pressure, car wash, I will come back Problem: needing to have 20 words, because this is annoying One more word
"Great Service"
They kept the communication process going. Frank was a nice sales person. Was willing to meet with me and show me each car.
"Hyundai Ioniq @ Russell Westbrook Anaheim"
Ken was very friendly and frank. He made the purchasing process as easy as possible and went the extra mile to seal the deal. I had a great time getting to know him and his interesting life story as well.
"Review Of Purchase Process"
Sales person was very friendly. Ease of purchase process. While this part was good, it took too much time to get car once purchased.
"See Comment."
Mathew took care of my needs in a very professional manner! The service was done and car delivered in the expected amount of time!
"Great Service, Clean Restrooms"
Extremely friendly service and knowledgeable employees! Would recommend to my friends and family, always have a great experience here and friendly employees
"Close To Freeway "
It was close by to our house. Got a reasonable deal on the vehicle. Salesman responded quickly to my inquiries.
"Great Customer Service"
I felt the salesperson I met with was very upfront with everything. Plus he returned my calls and called me back when he said he would. The other hyundai dealerships I went to did not, so I came to Curtis for my lease.
"Great Customer Service From Franco"
Franco was very knowledgeable and came in on his day off to make sure i received the car i wanted, the Ioniq EV. He explained how the lease program worked, and showed me the functions of the car.
"Scary If True... "
The service guy was very nice and helpful. The answer he told me though of why the check engine light would turn on in a new car doesnt make sense. He said the software needed to be updated and that it was like a phone. How does it make sense for the engine light to come on, the error code to be cylinder 1 misfire and then tell me it just needs an update? Way to scare your customers Hyundai. Why cant you just send a letter or email asking people to bring their car instead of scaring them that their cylinders are misfiring on a new car! So either that is your crappy way of updating software or the service guy didnt tell me the right answer?
"No Manual"
Our sales person was knowledgeable and we received the car in clean and polished condition. We had purchased online and the transaction was fast and easy at the dealership.
"Great Job All Around"
Matthew was very friendly and helpful. My time at the service counter was quick and efficient, but did not feel rushed. My car was finished 15 minutes earlier than the promised time. The work was explained in enough detail. Great overall experience.
"Exceptional Service "
The representative who placed my work order showed he really cared listening attentively to my needs referencing my vehicle...recommending service that will further enhance the performance of my vehicle. Upon completion of my vehicle the representative approached me to let me know my vehicle was ready...very professional.
"Always Courteous Staff"
Courteous and attentive staff. Service tech also connected me with salesman to test drive a car (as opposed to telling me just to walk over to sales).
