"Hamid Was So Fair And Honest! Awesome!!"

Hamid was great from the start we bought a used car from Santa Monica SUVs and he was so fair honest and respectful! I highly recommend this dealership one of the only places Ive been where I felt like I wasnt getting ripped off! Clean-cut easy honest people to deal with!

"Excellent Dealership To Buy A Car"

i had a great experience buying a car here they gave me a hell of a deal on land rover discovery i have had the car for 6 months and no problem at all ,i recommend everyone to buy and service their land rover from Santa Monica suvs btw see Andy he is great

"No Response From The Dealership. I Was Not Contact"

09-22-2017

The dealership never responded back and my question were never answered. I sent a electronic message.

"Stay Away, Buyer Beware"

I drove over 400 miles to see a car they told me had one small ding. This thing was a wreck. The front end has been hit, the right rear window wouldnt roll up. The panels had big gaps in them with paint dripping down the cracks. Hmm repaint? They kept telling me to have the factory fix it under warranty, but the warranty on the window was different than what they were telling me. These guys give used car salesmen a bad name. STAY AWAY, buyer beware!!!!

"Santa Monica Suvs"

It was a very good experience ever. I never seen such kind of customer services of car repairing with quality work within the time at a very affordable price.

"Excellent Workmanship"

My experience was GREAT! Starting with a well-informed, professional named Andy who emailed me answers to every question I had throughout the day including crushing numbers and showing me on paper just what Santa Monica suvs could do for me! Then, of course I wanted to see the car I had picked out on the site and thats where the TEAMWORK came into play! I could not make it in time to meet Andy so he made sure his co-worker Esteban was there to show me the car. Well, Esteban was also well-informed about everything Andy and I discussed which lead to me making my final decision and buying the car that night...... WITH NO PRESSURE! I would also like to thank camran in the Finance Department for being so thorough, kind and informative. That was a lot to digest and thank you for answering all my questions! So nice to work with camran. I picked it up the next day and Andy had it all cleaned and ready to roll! THANK YOU ANDY, ESTEBAN AND CAMRAN!

"Very Knowledgeable On Land Rovers"

Very knowledgeable on Range Rovers and even purchased a new one than what I went out for. They took good care of me.

"Great Prices And Friendley Staff"

camran at Santa Monica suvs was very good! he has a lot of patients with me over the last four months. Always had the time for me and always got back to me. Sale went smooth and had a great experience. Dealership is really friendly and have AAA in house saved time. Keep up the good work!

"Absolute Gem Dealer"

The only place to buy a car is here! Camran is an absolute gem! He is professional, considerate and very knowledgeable! He knows everything about cars! You can ask him about what model and make is reliable and a good investment, and he tells you the truth. He takes the hassle out of buying a car! In fact, he is so ethical.... He talked me into a more reasonable car that he helps to maintain and he is able to master the art of having all a cars needs manifested in one place. His team is extraordinary because Camran cares about what he does and who he sells his cars to... In fact, he will guide you and will help all the people that come to him find the right car for their needs without any non sense! This is the only place to buy a car on Los Angeles! Please go and see for yourself because I have purchased a car and sent over my friends, family and coworkers and all who buy from him are elated! He is the quintessential human being to facilitate any car transaction because the man lives and breathes these vehicles! He only drives what he sells and that is a great sign since very few people in this industry care and love what they do and the cars they sell! This speaks volumes to his character and places this man in a class of his own! I can, without reservation, recommend Camran and Santa Monica SUVs!!! Be sure to go there and meet this fine gentlemen!

"Car Buying Process Was The Easiest"

Thank you Santa Monica SUV! My car buying process was the easiest Ive ever been apart of! Cameron and his crew got us in and out with the car of our dreams! When we got home we found a small chip in the windshield. Cameron put us in touch with his mobile repairman, we got it fixed at home at our leisure! Thank you Cameron!

"Great Used Car Buy Experience"

i purchased a range rover almost a year ago and had not had a single problem with my car ,i recently purchased a new car and i was offered a trade value even more than what i originally paid for ,thank you guys at Santa Monica suvs i will send all my friends to your dealership

"My First Time Car Buying Experience Easy And Stres"

andy made . andy is very informative, and with his knowledge of the entire land rover lineup, he was able to provide insightful guidance to help me find the vehicle that would be best suited for my needs. I had been doing my own research for a while, and I had finally decided on the vehicle I was after. Andy knowledge and my research combined…

"Very Pleased With My Purchase"

I found Santa Monica suvs by searching for cars on cars.com. I drove down to their lot and was pleased with the quality of their used vehicles. I ended up driving off the lot that day with a new SUV and am very happy with my experience. andy and camran were straight forward and didnt try to hassle me at all. By the time I was finished with the paperwork, the car was cleaned and had brand new floor mats. I would definitely recommend them to anyone looking for a Range/Land Rover or any other vehicle in their preowned fleet.

"First Class Dealership And Staff"

Andy delnavaz made my first time car buying experience easy and stress free. Andy is very informative, and with his knowledge of the entire land rover lineup, he was able to provide insightful guidance to help me find the vehicle that would be best suited for my needs. I had been doing my own research for a while, and I had finally decided on the vehicle I was after. Andys knowledge and my research combined allowed me to find exactly the vehicle I wanted and for the price I wanted to pay. No tricks. No hidden ANYTHING. I couldnt have imagined a more painless first time car buying experience. Santa Monica suvs inventory gave me the best chances of finding the vehicle that works best for me and was well within my price range. I am definitely going to be recommending Andy and Santa Monica suvs to my friends

"A Professional Dealer - Great Customer Service!"

I purchased a 2011 Range Rover Sport HSE Luxury and could not be happier with the service from Santa Monica Rover (now Santa Monica SUVs) The sales person was Andy - he was excellent - very, very patient and not all all pushy. He is extremely knowledgeable and gave me sound, impartial advice on the various cars that suited my budget. I made three separate visits before I made a decision! Camran is a senior manager who handles the paperwork and finance. I took out a little finance for 12 months and he arranged this with no fuss. After I left the dealership I noticed a mistake on the paperwork and informed Camran. He replied immediately to resolve the genuine oversight and could not have been more helpful or courteous.... arranging for a new contract with no fuss! Be wary of the poor reviews on here: I am very critical of all things customer service and can say that this business is well run and prides itself on customer service. What a shame more satisfied customer cant be more motivated to give accurate feedback! Thank you Camran and Andy....when the time is right I will definitely be back for my next Range Rover (Supercharged next time!)

"These Guys Rock!"

I went to another dealership at first and was very disappointed because the truck I wanted was not there and they still had it listed that it was available online. On top of that, they kept trying to sell me another truck that I didn’t even want. I drove over an hour to get to this place and my experience was horrible. So before I braced myself to deal with the traffic heading back home, I called Santa Monica SUVs. The customer service was awesome! The salesman was very understanding and even called me to follow up. After I bought the truck from them, I told them that their customer service was one of the main reasons I wanted to buy from them. They never tried to sell me something I did not want and they were honest and fair. The vehicles on the lot were very well maintained (unlike the other place I went to) and they let me browse at my own pace. Recently, a couple stopped me to admire my truck and saw that I had Santa Monica SUVs paper plates. They said that they often drive by there and wondered if buying a truck from them was worth it, I said “yes!”

"Confused And Disappointed"

05-05-2015

I was looking to purchase a used Land Rover. I called ahead to make sure the vehicle I wanted to look at it was still available and that a test drive would be possible. Upon inspection the vehicle had a brake light out, a bent window frame, a broken LCD screen, cracking window seals, rough engine, bad brakes, balding tires, and other problems. Yes, it is a used car, and I was hoping for some room for price negotiating. But the sale manager, Hamid, said the price was firm. When I asked to test drive the vehicle, I was only allowed to drive it for a few blocks. When asked if I could test the vehicles cruise control and handling on the freeway, I was told no because of insurance problems on the dealers side. I was reassured everything worked fine on the vehicle, but I wanted to see for myself. Since I was not able to, I asked for a guarantee in writing if the cruise control would fail. I was told a firm, "No!" So I asked for Hamid to drive us on the freeway to test the cruise control and handling at higher speeds. Again I was told "no." If they are not going to guarantee something in writing when they deny me from testing the vehicle myself, then why should I purchase a vehicle that may fail the second I drive off their lot? I would have appreciated more assistance and written assurance for the vehicle if they were not going to let me "fully" test drive the vehicle.

"Overall I Am Very Satisfied"

overall i dont have a positive views of car dealers but my experience at Santa Monica suvs was very pleasant ,i was impressed that it took only 15 minutes for office to complete my paperwork and the salesperson hamid was very accommodating .its been 4 months since my purchase and other than a minor issue car is been great

"Best Dealer Ever"

I bought a pre-owned BMW X3 SUV that was very clean and runs very well like a Beemer should. Santa Monica SUV only deals with top shelf pre-owned SUVs. Their pricing was more competitive than the national dealers. Great purchase!

"Great Service And Great Car"

My experience at Santa Monica Suvs was fantastic. I just bought a 2006 Range Rover from them. They have a great, no haggle pricing model. I got a very good price for this low mileage, one-owner vehicle. And best of all, they have a no pressure sales approach. I got a great deal, the car checked out great on CarFax and they made the whole experience of buying a car, a pleasant one. After all, you dont buy a new car very often, you want to be excited about it, right? I give them two thumbs up and Id recommend them to anyone. -Jake

"Impressed ,impressed .impressed"

my first time buying a used car ,i had heard lots of bad stories regarding used car lots ,i was hesitate purchasing a car from used car dealer,Santa Monica suvs proved me wrong ,i purchased my dream land rover and have been very satisfied ,

"I Bought Both My Cars Here"

e have bought both my cars at santa monica suvs . Excellent service and good people who makes you feel at home. The service and sales people are excellent.

"I Appreciate Your Highest Level Of Service"

Currently, we have two high school seniors graduating this year both wishing to select their first cars soon . Thank you for your continued high level of service and commitment to ensuring customer satisfaction. We have enjoyed our the land rover we purchased from you and i greatly appreciate your effort to provide us with the second key

"Exeptional,the Best Staff"

What can I say about this dealership? Theyve obviously arethe number one pre-owned land rover dealership for this many years for a reason, and I found out first hand why. I definitely got a five star treatment here. My salesman, andy was amazing. He went above and beyond the call of duty to help me out. I have less than stellar credit and needed a car bad. I also couldnt afford to much down. For a few days Andy I went back and forth trying to find the perfect vehicle and fit for my finances. He totally came through for me. I was able to walk out with an amazing car. He also knew so much about the car itself, that I dont think I even need to read a manual or anything. Overall, a great car buying experience and they made a customer out of me for many years to come. Thanks Andy, and camran so much for making this happen!

"Excellent Customer Service"

i purchased my car 4 months ago and i waited to see how the car turns out before leaving them a review, andy and camran are great ,they both helped me with the process of choosing and financing my land rover discovery,i got a great rate and great car ,thanks very much and i promise i will be back to purchase my next car

"Wow, I Am So Impressed"

The guys here are world class. Excellent customer service. I was in and out in 20 minutes with the Land Rover I always dream of. Wayne woodruff

"Not Happy! Dont Go Here! Warning!"

10-02-2014

Im not sure why there are so many positive reviews because I had a terrible experience here. They wouldnt even let me test drive ANY of the cars. I just could sit in them. The salesman told me that I had to make and offer and come to an agreement of the price I was going to buy it for before I could even test drive it!!! Hmmm what?!?! Thats insane, the whole purpose of buying a car is seeing what it feels like to drive. Then they told me they couldnt let me drive because they were short staffed and I had to make an appointment. There was absolutely no one on the lot looking at cars and there was two people working. It was just excuse after excuse and I couldnt handle it anymore. I will not buy any cars from them! They were just terrible to work with. STAY AWAY!!

"Exceptional Service And Great Value"

I purchased a 2011 Range Rover Sport HSE Luxury and could not be happier with the service from Santa Monica Rover (now Santa Monica SUVs) The sales person was Andy - he was excellent - very, very patient and not al all pushy. He is extremely knowledgeable and gave me sound, impartial advice on the various cars that suited my budget. I made three separate visits before I made a decision! Camran is a senior manager who handles the paperwork and finance. I took out a little finance for 12 months and he arranged this with no fuss. After I left the dealership I noticed a mistake on the paperwork and informed Camran. He replied immediately to resolve the genuine oversight and could not have been more helpful or courteous.... arranging for a new contract with no fuss! Be wary of the poor reviews on here: I am very critical of all things customer service and can say that this business is well run and prides itself on customer service. What a shame more satisfied customer cant be more motivated to give accurate feedback! Thank you Camran and Andy....when the time is right I will definitely be back for my next Range Rover (Supercharged next time!)

"Great First Experience With Used Car Dealership"

This was my first experience with any car dealerships. I had no idea what I was doing, but luckily the salesman who assisted me, andy, was helpful in every way possible. With a few roadblocks, I was still able to leave with a car of my own because andy did all he could to help me. Initially I was scared because I always hear horrible stories about salesmen and their scam tactics, but in no way did I ever experience this. Im so thankful for what hes done for me and will definitely be returning when Im ready for a new car! Id definitely recommend the salesman, and dealership(Santa Monica Suvs) if youre looking for someone who looks out for you interest as well. So happy with my new car!!

"Awesome!!!!!!!"

All I can say about my experience with Santa Monica rover is AWESOME!!!!!!!!! Andy was the salesperson who got me an amazing deal on a range rover that I was not expecting to get. As a single female, I went alone and loved ,

"Have Had No Problem At All With My Purchase"

i purchased my car last month ,2008 range rover hse and i love it ,my payments are what i wanted to be and the car is exactly as i expected ,i have had no problem at all .andy and camran were very helpful and nice ,talk to them when you go there ,

"Exellent Exellent Exellent"

The staff are honest,nice,truthfull,helpfull ,courteous ,i will tell all my friends about them

"Large Land Rover Selection"

I bought my land rover 7 months ago and waited to see how my car functions before I left a review . I bought a 2004 land rover discovery and its been a wonderful car . No problems at all . The sales persons were all great and all helped me . Apparently. the dont work on commission and they make sure you get service. The dealership looks very professional and neat

"They Made My Car Buying Experience Easy"

where can i start ?from first i got there to the end when they handed me the key to my range rover was as pleasant ,smooth experience as can get .it took total of 15 minutes to do the paperwork and i was out of there ,next day the owner camran called to ask me how my visit was and it made me more confident about them thank you very much camran

"Excellent Customer Service And Prices"

I purchased a land rover discovery from Santa Monica rover a month ago and I wanted to wait to see how my car preformed before I wrote a review, I actually had a little problem with the navigation system and I took it back to camran the owner at the dealer, he was extremely helpful, they repair it without any charge even dough i had purchased the car is as is condition . The price of cars was great, and the interest rate they got for me is very good. I definitely recommend this dealer. They got my business today and for sure in the future.

"Absolutely The Best Used Car Dealer"

Ive been buying car here for many years now. Time to write a review right? Yes it is and here it is. These guys are great! Great service and plenty of land rovers choose from. Come here for the best deal I town.

"Great Financing"

great financing options ,i visited few other dealers before i purchased my car from santa monica rover and none of them could come close to Santa Monica rover with the way they treated me ,i got a excellent deal and despite my less than perfect credit they secured me a great financing

"Up To My Expectation"

everything was according to my expectation ,whatever the salesperson at time of sale mentioned was totally true and i have had no problem with my range rover i will recommend Santa Monica rover to all my friends they are great

"Best Trade Value"

i bought a 2006 range rover sport in January 2009 and have not had any problem with this car ,i recently traded this vehicle for a newer range rover at Santa Monica rover and i was completely caught by surprise, they almost paid for my trade at the face value i paid for in 2009 ,they have the best prices and selection please give all your business to them they are great dealership

"Finally A Dealer I Can Trust"

i visited and purchased a 2003 range rover in January 2013 i have had the best experience of purchasing cars ever,they treated me with respect and they were very honest with me ,Santa Monica rover secured my financing despite my credit is less than perfect

"Perfect Choice"

at first i saw a reviews which i found out later that in used car business you can not make everyone happy .everyone has a different expectations .i purchased my car from camran five months ago from santa monica rover and i am a very happy customer

"Real Deal"

These guys are the real deal. Since getting a great deal on a range rover sport 7 months ago, I have not had any problems whatsoever. Hornburg dealerships are all scummy and ask way too much. Cameron has assisted me in purchasing an extended warranty for both my rover and my Audi. THE place to go for a used Rover in LA.

"So Unhappy With Santa Monica Rover!"

I purchased a vehicle from Santa Monica Rover in November 2012. The day we came to sign the paper work and drive the car away I noticed that the back windshield was separating from the convertible top. I pointed this out right away (before the contract was even signed) and Fred told me that it would be repaired anytime I want to bring it back at no charge to me, of course. He stated it would only take a couple hours. I asked him about the other parts on the vehicle Specifically the brakes and tires. Fred told me that the mechanic checks over the entire vehicle and makes sure ALL parts are above 50%. I brought the car back the next night after work. I was told it was too late for them to fix the window. The following weekend I brought the car in. They informed me that they cant do it on the weekends. It had started to rain for about a week straight and the whole inside of the car was covered in water and mold had begun to grow on the inside of the convertible top. I have no where to park this vehicle out of the elements. Finally I was able to Schedule a time they would be available. I picked the car 8 hrs later per their request. When i arrived the glue was still wet and the window and convertible top were being held together by a thin piece of blue tape. The very next day the top had separated from the top AGAIN. I called Fred and informed him this had happened. He told me the only way it can be fixed is to buy a whole new top. The glass is factory heat sealed. WHAT!!!! Im so angry that they didnt tell me this from the beginning. I would have never bought a vehicle with a broken window and one that would cost over $1000 to replace!! Im still dealing with this very frustrating issue. I have called Santa Monica Rover so many times asking to speak to so many different people hoping that someone would fix this huge problem that they sold me. They always tell me to call back and ask for someone else. They promised it would be repaired by them and they have not done it. Gets better...... After only having the vehicle for 5 months I got a flat tire on the highway. AAA comes and informs me that my two front tires are so bad on the inside that the wire is showing through. These are specialty tires so they are a bit more expensive. $260. for 2 front tires. They checked my back tires and found that I have the same problem there as well. These were not sold to me at more than 50% working condition. Im very upset with this dealership and every opportunity I get I make sure to inform people of where NOT to buy a vehicle!!!!!!! All I wanted was for them to stay true to their word and fix my window!!!!

"Great Dealership"

This review is three years late but still relevant!... I bought my (ex) beloved sweet ride from here almost three yrs ago to the day. My range rover was one of the best cars Ive ever had & I finally just had to let it go yesterday. I had to give props to santa monica rover (& in particular, camran , if hes still there!) for sucha great car. If youre looking for a used lot w/ reliable cars, I would definitely recommend santa monica rover

"Thank You Santa Monica Rover"

I found the car I wanted great price. I live out of state so had a limited time in Santa Monica. Viewed 8 cars over Labor day weekend diffrent dealerships and by far their approach won me over sure I could have went to a big lot dealer and got a "free" IPAD or something but you all know there is nothing free in life. I couldnt be happier with my car and would certainly go back. Its hard now days to find a dealership who stands on their products

"Dont Be Fooled!"

01-03-2013

First of all, dont be duped into believing this is an authorized Land Rover dealership. It isnt. I called to inquire about a specific vehicle advertised in the business ad, and was assured it was still there. After driving 85 miles, I learned that they had "sold" the vehicle. The person I spoke to initially at the dealership recalled my phone call and denied that he had said the vehicle was still available. He mysteriously disappeared and another person came out to speak with me. This person seemed polite and did his best to pacify me. I did look at the lots selection of vehicles and was not impressed. Most were suffering from body damage and shoddy attempts of repairs. Combine this with no parking, and you have a sub par buying environment.