DCH Lexus of Oxnard in Oxnard, CA

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"Great Selection But Little Effort"


User

from oxnard, CA

Recommended? Yes

Purchased? No


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They didnt seem that enthusiastic to make a sale or get me approved. The atmosphere was great though and they have a perfect waiting lounge with snacks and drinks.

"Great Experience"


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from Granada Hills, CA

Recommended? Yes

Purchased? No


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Very easy to deal with and low pressure. Great overall experience.

"Good Online Sale Experience"


User

from Thousand Oaks CA

Recommended? Yes

Purchased? No


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This is a dealer with very quick response to customers questions and inquiries. They have variety of inventories for both new car and used car. But seems their quote is much expensive than other local dealers, when asked whether they can match the price, they did not reply any more......

"Waiting"


User

from Camarillo

Recommended? Yes

Purchased? No


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Still waiting for a price quote on a LX350. Need to order.

"Wonderful Experience!"


User

from Ventura, Ca

Recommended? Yes

Purchased? Yes


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Steve Nelson made the process so easy. Professional and no games at all. I love my car and such a great experience with this dealership.

"Perfect Internet Sales Experience From Lexus"


User

from San Diego, Ca

Recommended? Yes

Purchased? No


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I went thru the process to purchase my 2015 ES 300h thru Internet sales channel. I sent an email request for bid to 25 Lexus dealers to S. Cal (LA/Orange County/SD) and N. Cal (Bay Area). Anthony Huerta responded not only the fastest but send EXACTLY the information (correct option, color, under invoice price and out-the-door price) I requested in my email. Most other so-called Internet sales still played the same at-dealership tricks (asking you to come in to discuss, asking phone conversation to discuss, providing so-so price first and claiming bring-your-best-offer, etc.). He followed up regularly in the one week I was trying to collect all the bids and select the best one and asked if I needed additional help. His offer was actually the most competitive one. He even offers a home-delivery option to San Diego to even the gap of SD dealership advantage. I was so impressed that I decided to purchase from him. At the last minute (while Anthony was off Tuesday), a local dealer has the atomic silver my wife like (slightly) with a price actually higher than Anthonys (although by <$100). We ended purchasing that one Wednesday. However, had I talked to Anthony Tuesday (my decision-making day), I would have purchased it from him without a question.

"Excellent Experiemce"


Leah Griffin

from Camarillo CA

Recommended? Yes

Purchased? Yes

05-06-2014


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Internet sales lead Anthony Huerta was excellent. Dealer was courteous, responsive and delivered as promised. Purchase process was straightforward and quick. Highly recommend.

Response from DCH Lexus of Oxnard:

Thank you for the 5-star rating! We are so pleased to hear that Anthony could help you find the perfect car! It is great to hear when our customers appreciate our hard work. Thank you again for sharing your experience at DCH Lexus of Oxnard, your business is truly valued. We look forward to seeing you again soon!

"Lou S."


User

from Oxnard, CA.

Recommended? Yes

Purchased? Yes


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Excellent experience buying a new vehicle. No pressure, no misleading answers to direct questions. Pleasant knowledgeable sales rep. Would do it again and definitely recommend to others.

"Great Place To Buy A Car"


Leah Griffin

from Goleta

Recommended? Yes

Purchased? Yes

11-07-2013


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They make it easy to buy a car. After going to several other dealership, we were tired of the usual sales pitch. At DCH Lexus of Oxnard, they were professional and the deal clsed without any hassles. They didnt play any games with us. We had a pleasant experience.

Response from DCH Lexus of Oxnard:

Thank you for taking the time to provide us with positive feedback. We take pride in providing great customer service and are happy that your car buying experience was hassle free. We hope you enjoy your purchase!

"Jovette"


Leah Griffin

from Bakersfield

Recommended? Yes

Purchased? Yes

10-10-2013


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If you are looking for excellent service ,great price, go see Durian Gunn. We had the best experience of buying our new car with Internet Sales Manager Durian. He assures us that we would be happy with our new car. He offered to deliver it in Bakersfield. He also assisted us to purchase some accessories . He is really great guy, Two thumbs up! Jovette

Response from DCH Lexus of Oxnard:

Hi Jovette, Thank you for your review! We am thrilled you had a 5-star experience. Thank you for your kind words about Dorian! He is an integral part of our team, and we are happy to receive this feedback. We thank you for your business, and we hope you will return for any of your future car-buying needs! Thank you, DCH Lexus of Oxnard Team

"Excellent Service"


User

from Camarillo, CA

Recommended? Yes

Purchased? Yes


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We recently purchased a new 2013 Rx350 and received outstanding customer service from Mark. We will definitely recommend our friends in the future.

"Great Service From The Two Great Guys Of Dch Lexus"


User

from Las Vegas, NV

Recommended? Yes

Purchased? Yes


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I had an awesome business with Dorrian G andCourt Conaway. No hassle, no sweat negotiation, and now Im enjoying my brand new LEXUS IS 250. If youre planning to buy a car here, look for him!

"Good Experience"


Shanna Loveman

from Santa Barbara

Recommended? Yes

Purchased? Yes

04-30-2013


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Best car buying experience Ive ever had. Mark V. was thorough and easy to work with. As a woman Ive had some rotten times buying cars, mostly because the guys running the dealerships were condescending and high-pressure. Either Im not as cute as I used to be (lets face it, Im not) or salesmen have changed, but the guys at DCH Lexus were courteous and professional. Very refreshing. Would definitely recommend them. As for the car, it was pre-owned but reasonably priced and the financing was good.

Response from DCH Lexus of Oxnard:

Thank you for sharing your experience with us! Were proud of the way we treat our customers and happy to have had the opportunity to earn your business. We wish you many happy memories in your "new" vehicle and we look forward to serving you again in the future. Happy driving!

"Just Car Shopping With Plan"


User

from Central California

Recommended? No

Purchased? No


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Very nice place.The internet guy very cordial.All men professional dressed like bankers.I used KBB and they have transparent pricing windshield and internet.Perfect place to browse and shop if wants unknown.Lots of Lexus to choose from.Recommend for Lexus car lovers.Probably very good follow up with Lexus people.Unique shopping.Recommend Lexus to a friend

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