"Certified Pre Owned"

Great experience working Steve Berger! Purchased a CPO vehicle

"Mercedes Gla Buying Experience"

Very satisfied with the puchase. Excelwe even eour customer service our agent Steve Berger was great and very professional! Highly recommended!

"New Car Purchase With Aaron!"

I had the pleasure of purchasing a new glc 300 from mb Westwood and working with Aaron Stork, Thomas Parker and other members of the team. Totally first class experience and everything you could want for a new car purchase. Highly recommended. Very straightforward and honest. I look forward to being a customer for many years to come!

"Mercedes Westwood"

Salina was wonderful! Very knowledgeable., accomadating, and friendly! A pleasure to buy a car from her!

"Wonderful Service!!"

Aaron Stork provides great professional service with a personal touch. He makes car buying easy and fun.

"Best Salesperson Ever"

Salyna approached us as we were walking around looking at the cars on the showroom floor. We had entered the showroom to just ask a few questions and told her that when we first met, she was knowledgeable, attentive and personable. The short story is, a short time later we walked out of the showroom as new owners of a 2018 GLA250 4 matic and could not be happier. She had the car prepped, detailed and she delivered it personally the next day. VIP service all the way. Salyna is a great asset to the dealer and they are lucky to have her. I intend to return for all my service as well.

"Salyna Anza"

Excellent assistantance in helping me select a new car. Also, great support in all folowup activities.

"Great Experience!"

I found purchasing a car at this dealership a very pleasant experience. I feel like I got a good deal on the car and everyone from the Manager Shawn to the business manage Eric was great to do business with. I can not say enough about Chris Essor my sales consultant. He was very professional and supportive.

"Mrs. Cindy Massoff"

I would like to express how wonderful, kind, knowledgeable, Thomas Parker of Westwood Ma. was with helping me get my mom a new Mercedes for the first time. Mr. Parker made our experience such a pleasure, he could answer all our questions, he was very straight forward. It was a great car buying experience. Because of that experience, a little less than a year later, I called Mercedes of Westwood and asked to speak with Mr. Parker, once again we had another fantastic car buying experience. I , without reservation highly reccommend Mr. Thomas Parker to help you buy/lease your next Mercedes. No stress! Awesome experience!

"Mercedes Benz Westwood"

Salyna, my sales person did an excellent job! I had such a great experience and I recommend this dealership to anyone thats in the market for a Mercedes Benz.

"Mercedes"

I had a great experience ! Salyna, my sales person was so helpful and knowledgable on the car and helped me in the buying process every step of the way. I highly recommend this dealership to anyone whos in the market for a Mercedes Benz and if you do choose Mercedes Benz Westwood ask for Salyna ! Shes great.

"Ms Rogers"

I must say it was the best car buying experience Ive ever had. I recently went in to Mercedes Benz of Westwood and to my delight, there was no pressure from the salesman. Chris Essor was detailed and patient and most importantly, mindful of my time. I am extremely happy with my new car (2016 C300) and the service I received at Prime Mercedes! Highly recommend Chris Essor to get the deal done.

"Very Happy"

Chris Essor was very helpful and knowledgeable. Im beyond satisfied with my new ride! Thanks!!

"Upgraded From A Bmw To A Mercedes-benz"

Samir Masiha from Mercedes-Benz of Westwood was the best salesman Ive ever dealt with. He was very professional, friendly, and informative when I was picking out my car. Would recommend to anyone looking for a place to purchase a Mercedes.

"Herb Who? Mbenzwestwood/joerodriguez Are Awesome!"

I was a longtime Herb Chambers customer--not any longer. Mercedes Benz of Westwood has really proven to me that it is the best to do business with when purchasing vehicles in the area. When you go there, do yourself a big favor.....wait/actually INSIST to see salesman Joe Rodriguez, because I have never encountered another salesman that goes above and beyond like him. What a pro. I believe this so much, that I recently purchased (2) 2016 Mercedes GLE 350s from Joe/MB Westwood. I am an extremely discerning customer and treat people the way I wish to be treated/professionally. Joe was there at every turn and really steered everything the right way behind the scenes for us. The dealership could not have been nicer and Sean the sales manager is awesome! BTW - I never right reviews.....but I feel compelled to do so in this case! MB Westwood/Joe Rodriguez....the best!

"Couldnt Be Happier With The Service Department!"

I showed up without an appointment due to an ignition problem on Jan 2nd when they were completely booked. The couldnt have been more helpful and after hearing my sob story about how I live on Marthas Vineyard and how difficult it is for me to get off island, they took the time to help me out. I felt awful to trouble them, but the whole service staff made me feel completely welcome and found the time to fit me in to their busy afternoon to try and diagnose my cars problem. Ken Black was particularly helpful and I really appreciate the effort he made to help. To this very minute I have no idea whats wrong with my car, but I am blown away by their willingness to help me out. I am officially a customer for life at Mercedes of Westwood!

"Love The Service I Received!!"

I would have to say the process was very pleasant for me. Chris Essor the sale manager there made sure I understood my options what would work for me and what maybe not be a good idea at this time. I have leased a lovely C300 and its an adjustment but, I feel good about the services Mr. Essor rolled out to me. He was very knowledgeable and pleasant to deal with. I appreciate the AWESOME service I received. Many thanks to you Chris Essor hope to do business with you again. My other car buying experiences from other dealerships dont even compare to the classy job Mercedes @ Westwood does. To the entire team@ Westwood thank you!

"Beware!"

My husband and I purchased a car with Mercedes-Benz of Westwood a couple of days ago. The sales person was friendly and easy to deal with. However, when it comes to the finance person (or the person you close the deal with), he was very pushy and wanted you to sign everything he puts in front of you. He tried to sell us a lot of service products such as restoration/ding protection, tire, extended warranty, etc. He spoke very fast and when you ask for written description of these items, he does *not* provide any and repeated his description very quickly. He kept shuffling papers in front of my husband to sign. There are many limitations and conditions on these service products (e.g., not protected if the damage is caused by an acorn). Generally, these service products are *not* provided by Mercedes and there a lot of fine prints! Some of his oral descriptions (e.g., lifetime warranty etc.) do *not* match what the service contract says! Beware! Read everything you sign, *especially the back*. Further, when it comes to the purchase contract, the clause for the liquidation damage is *unconscionable*. It essentially indicates that it would take your “deposit” which is the same amount as your *down payment* if you breach the contract, e.g., when you do not want go through the sale after signing the contract. I refused to sign the liquidate damage clause and the finance person got really annoyed and asked his manager to come in. When I indicated that I want to think about the whole purchase further, they backed down. In the end, I did not initial the liquidated damage clause and signed with the note indicated that we agreed that the liquidated damage clause does not apply. Be very careful with everything you sign or initial. Ask for a copy of everything in the folder they keep, including any worksheets.

"Great Dealership"

Relaxed business experience, treated the way customers should be treated.

"A Pleasure To Work With"

I have purchased four cars from Mercedes Benz of Westwood. They make the entire process easy and transparent. They explained the lease in a way that makes sense. With all of the previous cars that I have purchased they made the experience a pleasure.

"Great Buying Experience"

The lease of my current Mercedes expired and I had to go through the daunting motion of replacing the vehicle. The buying process was made easy thanks to the excellent service by Vinny Pintone who was knowledgeable about the product,efficient in the sales process and offered a great value. There was no need for me to shop anywhere else. In addition the business manager and vehicle return department rounded off a great purchasing experience.

"Great Experience At Mercedes-benz Of Westwood"

My husband and I recently leased my third mercedes from Mercedes-Benz of Westwood. Chris Essor was a pleasure to work with. He obviously enjoys his job. He went above and beyond helping us find the car we wanted. I can honestly say that it was a fun experience and we love the car. We found Chris to be very professional and personable. He listened to want we wanted and worked to help us reach our goal. We returned to this dealership because we have always been satisfied. The service department has always helped when we needed to bring a car in for service. Jason Wong, in the financial department, helped us with the paperwork and made the entire experience stress free. These two men and the pleasant service department are true assets and are what make customers want to return.

"Great Experience Buying My New Car, Great Staff..."

03-21-2014

I have just purchased my first Mercedes Benz at Mercedes-Benz Of Westwood and it would be impossible for buying a new car to be a more enjoyable experience. I have shopped other Mercedes Benz dealerships, however, at Westwood, I was treated without pressure, and found everyone I dealt with to be extremely nice and helpful. My salesman was extremely one of the nicest Ive ever dealt with and things could not have gone any smoother even when dealing with the fiance department. I would "HIGHLY" recommend Mercedes-Benz Of Westwood. Sincerely, Susan J. Milano

"Execellent Service"

03-21-2014

I own 4 cars from MB Westwood 3GL-450 and recently I bought S-550 2014 awesome car. Peoples working at MB Westwood is very competent in their profession. I am using this dealership for quite a while and had a wonderful experience. The people working in service and sales are very friendly and professional.

"Warren Grant"

03-21-2014

To all interested future buyers , make prime Mercedes of westwood your #1 choice for all your car and suv needs ! I was treated by Stefan as if I was a long time friend . He made a 2 car buying experience a pleasure . No question was avoided or overlooked , not your typical car salesman . Stefan Viktorov made us feel welcome and comfortable ! Prime offered more for the trade on 1 of the cars than the Cadillac dealer that sold the car new ! That really won us over , then we came to terms on a GLK 250 . Thank you Prime Mercedes and Stefan for making this a pleasure ! Warren Grant

"John & Chris Benedetti"

03-21-2014

The salesmen Aldo Morelli was excellent. There to help us. Showed how the car worked,he took time to do all the things needed to do in buying a car, not just the big things but the little ones that mean a lot. Took the time and showed us how things worked. He showed us how to use the Nav. Offered coffee & goodies it was the best car buying experience that I had. Just a great salesmen.

"Prime Mb Dealer"

03-21-2014

Chris was helpful, polite, and made the purchasing process easy. The dealership had a great selection of cars and SUVs.

"Went Out Of My Way To Do Business Here."

02-12-2014

Having shopped here with a friend I returned two months later to buy my own 14 E350 4matic. The dealership didnt hound me and let me browse at my own pace. They were fair with my trade but more importantly acted like they truly wanted and valued my business every step along the way. I have plenty of Mercedes dealers closer to me so going there was a little bit of a hike, but I felt it was worth it to be taken care of so well. A shout out to Oksana who was/is a class act and was a true professional.

"Great Service"

02-12-2014

Still super excited about getting my first car. Oksana Anderson was very patient to answer every question, also gave me a ride from home to their dealership. Their service covers almost everything, including get registration and plate. so i was just sit there, signed all my paperwork and wait for my car to arrive. I had a wonderful experience there, so I highly recommend this dealership.

"Delightfully Easy Buying Process"

I just bought a 2014 GLK last week from Mercedes Benz of Westwood. I stopped there initially on a Saturday afternoon and was immediately greeted by a salesman, Joe Z. We took a GLK out for a mini test ride (my choice I didnt want to go far) and he explained all the benefits of owning a Mercedes. I explained I was still in the decision process but was impressed with this car. I shopped other manufacturers the next day in addition to test driving a Mercedes at a different dealership. I actually decided to make an offer but the dealership was so unprofessional I walked out. The next day, Monday, I emailed Mercedes Benz of Westwood explaining I was ready to buy and had encountered an unpleasant experience at a different Mercedes dealership. I provided them with what I wanted for options. Roxie immediately contacted me and we negotiated a price. She was a total pleasure to deal with! I then went up to MB of Westwood for my trade in value and decided on a 2014 vehicle instead of the 2013 I had negotiated. Joe Z took over as we had originally met him two days earlier and I was able to negotiate a great deal with superb assistance from Steve B, the sales manager. I picked up my new GLK the next day and am loving my new car!!!!! I would definitely recommend this dealership!!!!

"Class Act!"

Just purchased my third car from the team at Mercedes of Westwood. From sales to service, they handled every challenge over the years to my complete satisfaction. A true class act!

"Excellent Sales And Service"

Came to this dealership to take a look at a fully loaded CPO GLK350 that was priced to sell. Upon entering the dealership I was greeted by sales rep Jim Tully. He was hospitable and engaging with honesty during the whole sales process. There was no pressure and all my options were laid out on the table. During the process management came by and introduced themselves. Everybody was friendly and nice. After agreeing on numbers we were introduced to finacer Pablo Taveras. Again one of the most pleasant dealership experiences. Pablo was quick to get the best possible financing. Also he was a great guy to deal with. He wasnt lying when he said best customer satisfaction. Since purchasing I have gotten call backs from Jim and Pablo with answers to questions after purchase. This my wife and I first Mercedes and we highly recommend westwood.

"Best Price And Best Service!"

MB of Westwood offers the best pricing on all Mercedes vehicles and also provides the best service! The GM was personally involved with the purchase and made sure the deal worked out.

"Our Experience At Mercedes-benz Of Westwood"

On April 13 my husband Frank and I left Mercedes-Benz of Westwood a very happy couple, We leased a beautiful 2013 C300. Our experience started with me going to the dealership alone and being greated by Ronny Vikstrom. After being with Ronny only a few minutes I knew I was with the right person. He was such a gentleman and we hit it off right away. I fell in love with the Polar White C300 and the next day I brought by husband meet Ronny and see the car. It was inevitable that we would drive out of the Westwood dealership two days later in our new Mercedes-Benz. I have Ronny to thank for the professional way he handle us and his passion for making our experience such a pleasant one. I would recommend my friends and family in a heartbeat. I have never dirven a car so quiet and smooth. I just love it. Thanks to all who made this possible Jeanne Skehill

"Mercedes E350 4matic"

The sales person, Will Smith, yes he is that cool, was extremely knowledgeable about the vehicle almost as if he was the previous owner. Answered all questions immediately and without hesitation. A credit to his profession.

"Bought Used Mini Cooper-great Experience"

I had an excellent experience with the salesman, Vincenzo P, and all the people who were involved in the process. Vincenzo took the time to teach my teenager how to drive a manual transmission successfully. This was no small feat, and he did it with professionalism, patience, encouragement. and sense of humor. We will always remember Vinny for these attributes. We actually bought a different car, an automatic, so that anyone could drive it if need be. Vinny found the right car at a sister dealership that same day and we bought it the next day! Everyone involved in the process made it so easy for us and I appreciated that so much! We had lunch "on the house" in the dealership before we had to do the paperwork, saving us from keeling over from hunger during the process. All the employees were fast, efficient and courteous. I really appreciated the level of customer service with everyone who helped us and greeted us with a smile. Overall, we had an excellent car buying experience. Thanks, Vinny and everyone at Mercedes Benz of Westwood!

"Very Friendly And Helpful Staff"

Debby Lee was my salesperson. I am sure all are nice, but some people have the ability to be helpful where it matters. She was so well organized, particular about every little thing, every document in its place and ready and more than anything else, available and willing to answer any and all questions at any time of the day before and after the sale. Even after the sale, she calls regularly to this date to make sure everything is going good with the car and suggesting what are useful and practical additions - like the all weather door mats for example. Guess at the end of the day, people make all the difference. I am more than happy with the dealership and will be more than willing to recommend it to anyone - definitely will not let my friends who are in the market for a Mercedes go anywhere else.

"Great And Informative Buying Experience"

Ronny Vikstrom was my sales associate. Ronny made me feel very comfortable with the entire process and I learned a great deal about Mercedes Benz automobiles, how they compared with the past, and with their present competition. In so many ways small and large, the accessibility, congeniality, and transparent manner in which these guys conduct themselves is truly exemplary and something that enhances the car buying experience. I found their service dept to also be very helpful and thorough down to the smallest detail. I am very happy with my sl 550 purchase and the aftercare that has been tremendous.

"Best Decision I Made"

I looked on the Web a lot and was surprised that most of the advertised mercedes benz on the internet were already sold when I got to the dealership and they only leave them up on the web to get you into their dealership. I went to MB Westwood and it was how you should be treated getting a car. David Shoberi was really nice and found me the perfect car and didnt force me into something I didnt want. He tailored the perfect car at a great price with an amazing warranty and Jason in the finance department got me a great rate on my loan. IF YOU WANT A MERCEDES THIS IS THE PLACE TO GO! Dont mind some of the other salesmen who try not to help David help me find the right car. Find him and he will get it done for you like he did for me!

"Trading In"

I traded in my car and got a fair deal the only down side is that it took 2 hrs. But the car I bought was delivered in excellent condition

"Great Purchase Experience"

These guys were really accommodating. Actually listened to what I was looking for and what my concerns were. I had to go on business and needed to put the process on pause. They waited patiently and then picked it up right were we left off. I really appreciated that.

"My First Benz"

After a month or so of doing my "homework" on a the lease of a Mercedes C300 4MATIC, I chose Mercedes of Westwood. Most of it had to do with the attentiveness of Georgina Stavropoulos. She was very friendly and made the experience very personable. Georgina while working with Shawn, her Sales Manager, were able to get me an incredible lease deal that all my friends are jealous of and Trish in Finance made the paperwork fast and easy also. I would absolutely recommend the whole MB of Westwood "experience" to anyone in the market for a Mercedes.

"Jess K"

I worked with Georgina at MB of Westwood.The experience and service was amazing! She is extremely helpful and knowledgable. I highly recommend working with her.

"Georgina Is Amazing"

I was looking for a used car and Georgina Stravropoulos was amazing! She went about and beyond to help me find what I was looking for even though they did not have what I wanted in stock. She was great to work with!

"Highly Recommend!"

I was looking for a new car after driving an Audie for years and was told by a friend to head here. I was helped out by a sales rep named Georgina. Not only was she super nice, but she worked with my price range without trying to make me spend more. Her honesty and genuine want to help me made car shopping less of a chore and more fun! Now I love my new car, and highly recommend this dealership!

"Great And Honest Service"

I was recommended to MB of Westwood by one of their sales agents Georgina, and I explained that I wanted a simple and quick purchase because I know what I want and I do not like all the sales pitches. True to her word I received a great deal that was direct and to the point and I got everything I was looking for. They were amazing - true to their word and a quick!

"General Manager."

Excellent customer service and a very professional sales team, the person who did take care of us, his name is Tony Avalos, very honest and had a lot of knnowledge of mercedes Benz in general, very well prepared for it. Definatlelly I will come back.

"Most Pleasant And Enjoyable Car-buying Experience"

I had the most incredible car-buying experience at the Mercedes-Benz of Westwood. I never ever had such enjoyable car-buying experience in all my life. From, sale representative, David S., finance department, service department, management staff, and the entire staff and team members at this dealer, I was allowed to choose my car, test drive any car that I wished, and provided me the price that I did not needed to negotiate. The price was right on target that I wanted to pay. David S. Was very easy going guy, polite, knowledgeable about Benz, BMW, and other luxury cars and provide me with best advises. He knew in and out of the Benz technical aspects. He provided technical consultation on different models of Benz. David never put me in pressure, he left me alone to make decision when I needed, left me alone to think about my purchase for as long time as I wanted, never pushed me. At all other dealers that checked on route 1, sometimes, the whole dealer staff jumped on you and pushed you. I felt I am in an ... experience at the Mercedes-Benz of Westwood. I never ever had such enjoyable car-buying experience in all my life. From, sale representative, David S., finance department, service department, management staff, and the entire staff and team members at this dealer, I was allowed to choose my car, test drive any car that I wished, and provided me the price that I did not needed to negotiate. The price was right on target that I wanted to pay. David S. Was very easy going guy, polite, knowledgeable about Benz, BMW, and other luxury cars and provide me with best advises. He knew in and out of the Benz technical aspects. He provided technical consultation on different models of Benz. David never put me in pressure, he left me alone to make decision when I needed, left me alone to think about my purchase for as long time as I wanted, never pushed me. At all other dealers that checked on route 1, sometimes, the whole dealer staff jumped on you and pushed you. I felt I am in an interrogation room with 10 other people. In Mercedes-Benz at Westwood, no came close to me except David S.; once I purchased the car, the whole dealer came forward introduced them and provided support from service to training and so on. They took care of me just like a family member. On Saturday, I took my car for a car-wash; again, everyone greeted me just like a family member. Anyone wanted to buy a car and wanted to have the most enjoyable experience, you MUST go to Mercedes-Benz of Westwood located on route 1. They have cars at different prices where anyone can afford buying it. If you want to have an enjoyable and no pain car buying experience, just go to Mercedes-Benz of Westwood on Route 1, 425 Providence Hwy, Westwood, MA 02090.

"Just Bought A Beautiful Slightly Used C300"

This dealership was EXCELLENT! I worded with a fantastic sales rep Jessica Madych. Her customer service is bar none! She knows these cars inside and out and was a pleasure to deal with. Not pushy at all and EXTREMELY honest! I cant say enough about everyone there that I dealt with. The Sales Manager, Scott, went out of his way to make sure I had a first rate experience. Ill be back! LOVE the car!!!!!!! Jason B

"Looking For A Pre-owned Car"

Very friendly and helpful ..I would recoomend this dealership