Jaguar Land Rover Newport Beach in Newport Beach, CA

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"So Cool"


User

from Newport Beach, Ca.

Recommended? Yes

Purchased? No


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Okay, so I was only shopping for a used car at a very pricey and upscale dealership but man it was fun. Everyone we encountered in the stylish building with wood floors and ceilings and glass windows is friendly and nonintimidating even when very busy. The test drive with Tony was a pleasure. We didnt end up getting the car but learned enough that helped inform our decision. A well run place with beautiful cars!

"Range Rover"


User

from Yorba Linda, Ca

Recommended? Yes

Purchased? Yes


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No hassle, they knew what I wanted on pricing. I would go back for my next deal at Land Rover Newport Beach.

"Dallas"


User

from Pasadena, CA

Recommended? Yes

Purchased? Yes


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Erin, the Internet manager was very helpful and very pleasant to work with! Eric, the general manager, wanted to make sure my wife and I were happy with our new car. A very pleasant buying experience !

"Highly Recommend Newport Land Rover"


User

from Laguna Beach, California

Recommended? Yes

Purchased? Yes


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There is no other dealer I would purchase a car thrpugh. The general manager Steve Brown is the best I have ever seen and makes the buying and owning processs a pleasure. John Stanaland.

"Realtor"


User

from Manteca, CA

Recommended? Yes

Purchased? Yes


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Our experience was very good. The sales person was quite professional and personable. If they were closer to my home, Id definitely work with them again.

"Range Rover Lease"


User

from Ladera Ranch, CA

Recommended? Yes

Purchased? Yes


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Very easy process. When arrive, cars was being cleaned and prepared. Cordial and friendly staff,

"Lr4 Purchase"


User

from Seal Beach, CA

Recommended? Yes

Purchased? Yes


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Our experience was excellence. The staff was very knowledgeable and gave extra effort to make sure everything was as promise.

"Professional Services"


Jaguar Land Rover Newport Beach

from Rowland Heights

Recommended? Yes

Purchased? No

06-20-2017


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Very professional and good service from Tom during the process. Although we didnt make a deal, Id be more than happy to go visit this dealership again if they have the car I really want.

Response from Jaguar Land Rover Newport Beach:

Were so glad you had a wonderful time at our dealership! Thank you for taking the time to share this with us. We hope to see you soon! Sincerely, Jaguar Land Rover Newport Beach

"2016 Jaguar Xf"


User

from Laguna Niguel, CA

Recommended? Yes

Purchased? Yes


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Great service, super nice people, awesome car, I really enjoy driving my XF. The V6 engine has lots of get up and go, the car looks great and I feel very comfortable and in control behind the wheel.

"Graat Cervice"


User

from sylmar ca

Recommended? Yes

Purchased? Yes


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Great car great price and nice customer service I m so happy with my car

"Jaguar Newport Beach Service Experience"


Jaguar Land Rover Newport Beach

from Anaheim, California

Recommended? Yes

Purchased? No

05-15-2017


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My XF has been serviced by Jaguar Newport Beach for many years. Getting an appointment was delayed due to service volume, but the inconvenience was minimal. From the check in with my advisor, to the completion of the service was as always, a total "customer satisfaction" experience. In the past, when given to me after the service, my car had always been washed, but not thoroughly dried. This time it was spotless which was greatly appreciated. I have very easy access to another Jaguar service center, but will continue to go out of my way to have my car serviced by Jaguar Newport Beach.

Response from Jaguar Land Rover Newport Beach:

We appreciate your great comments, Donald! To know that youve chosen us for many years is such a great honor. Well continue to deliver our top-notch service, thank you for your loyalty! Sincerely, Jaguar Land Rover Newport Beach

"Great Customer Service!"


User

from Laguna Niguel, CA

Recommended? Yes

Purchased? Yes


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We had a hiccup in our transaction and they remedied it by going above and beyond to find a creative solution. We were so impressed and pleased.

"Great And Friendly Service In Relaxed Environment"


User

from lake Forest, CA

Recommended? Yes

Purchased? Yes


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The service was friendly and the car was not aggressively sold. Actually, we came back the next day and did not close immediately. Purchasing process was easy and price of the used car was good.

"Great Customer Service And Accomodations"


User

from Newport Beach, CA

Recommended? Yes

Purchased? No


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The customer service was great and the repair / inspection took reasonable time.

"2016 Range Rover Sport Hse Superhcarged V-6 Black"


Jaguar Land Rover Newport Beach

from Murrieta, CA

Recommended? Yes

Purchased? Yes

01-26-2017


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Moyca G. & Nancy R. had everything ready for us ahead of time. Easy paperwork process. Love the Car.

Response from Jaguar Land Rover Newport Beach:

Were happy to hear that youre enjoying your new Range Rover Sport! Congratulations!

"Owner"


Jaguar Land Rover Newport Beach

from whittier, ca

Recommended? Yes

Purchased? Yes

01-12-2017


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great service I would recommend someone else to dealer

Response from Jaguar Land Rover Newport Beach:

Thank you for the review and recommendation, Martin!

"Land Rover Newport Beach 2016"


User

from Newport Beach, CA

Recommended? Yes

Purchased? Yes


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The sales staff was great and they were very helpful and wanted to make me happy. There were some minor oversights that we had to iron out but I think we are getting those all solved and really all that matters is attitude and the staff at Land Rovers attitude is excellent!

"Great Range Rover"


User

from Long Beach, CA

Recommended? Yes

Purchased? Yes


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Traded in our two cars (one LR, the other a Mazda) and it was easy. We got a fair trade price and everything was smooth.

"Range Rover"


Jaguar Land Rover Newport Beach

from chula vista , ca

Recommended? No

Purchased? Yes

12-08-2016


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very bad and worset experience, what was promised was not delivered. i own BMW, MBZ and Porscha they treate thier customer like a customer and they deliver what they promis even more.

Response from Jaguar Land Rover Newport Beach:

Hi Mohammad, We appreciate your honest feedback and are concerned regarding your experience. We would love the opportunity to speak with you in further detail and gain some insight as to where we can improve. Please feel free to contact us at marketing@hornburg.com as we would love to speak with you. Best Regards, Jaguar Land Rover Newport Beach

"Review Of Newport Land Rover Dealership"


User

from Irvine, CA

Recommended? Yes

Purchased? Yes


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Very help and positive. I wished there was a better inventory for the type of SSR was looking for but overall I love my Rover. Seth McGowan was very helpful and answered all my questions. I would recommend anyone looking for a Land Rover to work with Seth.

"Purchase Of Lr4"


User

from Newport Beach, ca

Recommended? Yes

Purchased? Yes


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The process took a long time because we bought 2 cars, however Daniel was patient and did a great job.

"Great"


User

from Novato, California

Recommended? Yes

Purchased? Yes


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Great wonderful vey knowledgeable dealership and employees

"2016 Range Rover Evoque"


User

from Glendale,ca

Recommended? Yes

Purchased? Yes


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Best car buying experience. It was fast, easy and pleasant dealing with Natasha. Very professional, I got the best deal out of 4 different Land Rover dealers.

"Very Happy Repeat Customer"


User

from Orange Country, CA

Recommended? Yes

Purchased? Yes


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As a repeat customer at Land Rover Newport Beach, and a 20 year Range Rover owner I kind of felt the process of replacing my car could fall into the "easy sale" and no need to "go over board" to get the sale. Well reality was a far greater surprise than my perception. Nina Galateanu went "above and beyond" to keep me with the brand and structured a deal that allowed me to move from financing to leasing that was a VERY pleasant surprise. Overall the service was 100% and I could not be happier. Its nice to be surprised, especially after many years as a loyal customer.

"Great Service"


User

from Irvine, Ca

Recommended? Yes

Purchased? No


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My service advisor is very helpful in assisting, accommodate even I dont have appointment, and update me what going on with my car while on service.

"Excellent Work Again"


User

from Tustin, California

Recommended? Yes

Purchased? Yes


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This is the BEST service center Ive dealt w/ in 30 yrs of cars Luke is one of the finest Service Writers / Service Managers Ive ever meet They are fast, accurate, work hard to get you what you need at a great price (they even guarantee w/ price match refund policy) The Quality of the work is Exceptional, its done RIGHT the 1st time This is my 1st Rover, Im hooked on this company, its staff & products Thank You so much - Chris Mattis

"Best Auto Service In Newport Beach"


User

from Newport Beach, CA

Recommended? Yes

Purchased? Yes


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All good; great service department. I definitely recommend Range Rover/Jaguar of Newport Beach

"Experience Getting A New Car"


User

from Los Angeles, CA

Recommended? Yes

Purchased? Yes


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Brian Cameron was instrumental in getting me a great deal, and a pleasure to work with. I am referring family and friends.

"Great Service "


User

from Anaheim, California

Recommended? Yes

Purchased? Yes


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Our sales person Nina was so politely, helpful, willing to compromise with deal making giving us comfort and grateful of making our purchase. She is a sweet person, willing to go distance if being ask for additional services within her limitation, great job!!! Nina

"Service With A Smile"


User

from Orange, Ca/

Recommended? Yes

Purchased? Yes


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Ive owned Land Rovers for 10yrs. When first taking in for service, I met a wonderful women named Ms. Wright. I gotten to know her as a service scheduler, she does it with great understanding of the vehicle. I have also come to think of her as a friend. I look forward to seeing her.

"Great Customer Service, Smooth Process"


User

from San Diego, CA

Recommended? Yes

Purchased? Yes


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Hae provided great customer service from beginning to end. He wasnt pushy or speak to me like a typical "car salesman". I left feeling like I got what I wanted at a great deal. Would definitely recommend going to this dealer!

"Good, Fast And Honest Service"


User

from Newport Beach, Ca

Recommended? Yes

Purchased? Yes


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John went out of his way to find the car I wanted, was honest and the process went quickly

"Continues Good Service "


User

from Orlando, Florida

Recommended? Yes

Purchased? Yes


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I have enjoyed continued good service since I bought in 2009

"Overall Experience"


User

from Irvine, CA

Recommended? Yes

Purchased? Yes


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The overall team worked together to help me accomplish my car buying goals.

"A Very Impressive Land Rover Dealership"


User

from Dallas, TX

Recommended? Yes

Purchased? Yes


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I purchased a 2015 Range Rover from Land Rover Newport Beach and cant thank them enough for taking such good care of me. My sales rep, Shariq, and the finance manager, Jeff, went above and beyond to insure that the purchase process was as smooth as possible and that each one of my automotive needs were met. They even arranged transport of the RR to my office in Dallas, TX. My compliments and my thanks!

"Great Services. Awesome Customer Service"


User

from Long Beach, CA

Recommended? Yes

Purchased? Yes


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Excellent service and customer service. Marco is fantastic!!!

"My 3rd Range Rover From Newport Beach Landrover!"


User

from Irvine, California

Recommended? Yes

Purchased? Yes


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I think the title says it all! I ordered my 2016 Range Rover Sport through Moyca, the best Sales Person I have ever dealt with, she texted my to say it had arrived and made the whole experience an outstanding one, as usual, nothing is too much trouble. Kelly, in F&I is so friendly and efficient, my Wife and I always feel like we are dealing with an old friend every time she does the Paperwork. Things happen, after a few Days we had a slight problem, Sam in Service got me booked in the next Day at their service Dept. And my RRS was fixed first time, while I waited. I recommend LRNPB to all my Friends, I have bought a lot of Cars over the years and recognize the best when I come across them.

"Great Dealership!"


User

from Lakewood, Ca

Recommended? Yes

Purchased? Yes


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Great experience! Rich was very easy to deal with. No drama.

"Love My New Range Rover"


User

from Newport Beach , Ca

Recommended? Yes

Purchased? Yes


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I bought a 2014 Range Rover . Yan the salesman was professional and went above and beyond to have the car and the paperwork ready upon my arrival . Then I had to stop in the service center for an adjustment where Luke was also 5 star .

"Outstanding Customer Service"


User

from Newport Beach, California

Recommended? Yes

Purchased? No


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The level of customer service provided by the service rep, Marco Palacios, was stellar. As an owner of a large firm in Southern California which specializes in Client Relations and Customer Service, the experience I encountered at Newport Beach Jaguar from Marcos and the entire staff was superb. Thank you Newport Beach Jag!

"126 Day Parts Wait"


User

from LOS ALAMITOS, CA.

Recommended? Yes

Purchased? No


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THE DEALERSHIP AND SERVICE DEPT IN NEWPORT BEACH WERE EXCELLENT. hOWEVER IT TOOK 126 DAYS FOR A VIN NUMBER PLATE TO BE RECD FROM LAND ROVER. THEY DID NOT RESPOND TO THE DEALERSHIPS PARTS DEPT INQUIRIES OR ATTEMPTS TO TRACK.. I WAS JUST LEFT IN LIMBO. mAKES FOR VERY POOR COPORATE RELATIONS.

"Above And Beyond Expectations"


User

from Newport Beach, CA

Recommended? Yes

Purchased? Yes


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I have purchased a new XF Turbo and a XJL from Jaguar of Newport Beach. The experience from purchasing the vehicle to having the car serviced has been nothing short of exceptional. As a previous (and current) owner of MBZ S500, BMW 7,6 and 5 series, and Lexus LS460 I can say that not only is my XJL my favorite car ever but the service at Jaguar Newport Beach is unmatched. Luke Woodman in the service department is prompt, knowledgeable and courteous has always taken the extra step to go above and beyond expectations. 5 stars from me!!!!!

"Three Cars In Three Years Says It All."


User

from Huntington Beach, CA

Recommended? Yes

Purchased? Yes


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I have purchase three vehicles from them in the past year. They are very professional to deal with.

"Range Rover Sport"


User

from Newport Beach, CA

Recommended? Yes

Purchased? Yes


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Our Sales person Dave Sturgis was terrific. Very simple buying experience.

"Quick & Easy Car Buying Experience"


User

from Rancho Cucamonga, CA

Recommended? Yes

Purchased? Yes


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Nina was great and we were able to work out the deal online and then came in to pickup the XK. It was quick and easy and everyone was very professional.

"Great Service. Staff Was Exceptional"


User

from huntington beach, ca

Recommended? Yes

Purchased? Yes


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mt car would not start. they helped the tow people through everything! I asked them to do a complete check-up and I am conviced they did

"Great Service"


User

from NEWPORT BEACH, CA.

Recommended? Yes

Purchased? Yes


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Service was excellent. I had a small repair (brand new car) and a carwash. They were very polite and friendly.

"Friendly Service And Clean Facilities"


User

from newport beach, ca

Recommended? Yes

Purchased? No


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I find some of the service associates very helpful and others not so much when calling to make an appt. Once the appointment is made, I have consistently received good service when I have taken my car in.

"Buying Made Easy"


User

from Laguna Beach, ca

Recommended? Yes

Purchased? Yes


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Great experience, professional no hard sell, customer satisfaction first and how the find the exact vehicle you want is amazing

"Friendly, Professional & Knowledgeable Staff"


User

from Corona, CA

Recommended? Yes

Purchased? Yes


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The staff at Newport Beach Jaguar made my leasing experience so easy & comfortable. I love my new XF!! I would highly recommend Jaguar Newport Beach to anyone looking to lease/buy a Jaguar!!

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