2 Star Reviews for Volkswagen Routan

Overview & Reviews

Average Score

3.93/5 Average
150 Total Reviews
Model Overview:

Volkswagen has a long history of building small vans. There was the Microbus, of course, as well as the more recent Vanagon and Eurovan. However, the "hippie van" was always just that, and the later vans were just too funky to catch on with a mainstream audience. Consequently, VW has never really had a competitive modern minivan. In hopes of rectifying this situation, the company introduced the Volkswagen Routan.

The Routan was actually a rebadged and reworked version of Chrysler's minivan. Its general shape didn't stray far from the Chrysler formula, but the Routan's redesigned front and rear suggested a Teutonic makeover. In the Routan's first two years on the market, the cabin had a more upscale feel than the Chrysler vans, including more supportive seating and a partially reworked dash featuring VW's signature red and blue backlighting. Below deck, Volkswagen engineers retuned the suspension for a more refined and responsive driving experience.

As such, we found the Volkswagen Routan to be more desirable than its Chrysler siblings in these early years. However, by 2011, those siblings had implemented a series of changes that actually made them more similar to the Routan, and that previous advantage Volkswagen enjoyed was largely erased. Ultimately, the Routan was discontinued after four years of production.

No matter what year you're looking at, it's hard to make a case for buying what was essentially a Chrysler minivan from Volkswagen. Not only does Chrysler's spotty quality record remain a concern over the long haul, but competing used minivans like the Odyssey and Sienna are better buys in most respects.

Most Recent Volkswagen Routan
The Volkswagen Routan was introduced for 2009 and produced through 2012. A seven-passenger minivan, it was available in S, SE, SEL and SEL Premium trim levels.

Base S models included 16-inch steel wheels, air-conditioning, second-row captain's chairs, a foldaway third-row split bench seat, a touchscreen-operated audio system and the usual assortment of modern conveniences. Stability control and a full complement of airbags were also standard.

The SE added larger alloy wheels, power side doors, a power driver seat, "leatherette" seating trim, heated front seats, rear sunshades and Bluetooth. The SEL got you tri-zone climate control, leather seating, a rearview camera, heated second-row seats and an iPod interface. The SEL Premium added a variety of luxury items like xenon headlights, keyless ignition/entry, driver memory settings and an upgraded sound system. A rear-seat entertainment system and a hard-drive-based navigation system were available on all but the base trim.

In its first two years on the market, the Routan S and SE trim levels were powered by a 3.8-liter V6 that produced 197 horsepower, while the SEL featured a stronger (and, surprisingly, more economical) 4.0-liter V6 that put out 253 hp. A six-speed automatic and front-wheel drive were standard. For 2011 and '12, every Routan was powered by a 3.6-liter V6 that produced 283 hp.

Anyone who has spent time in a Town & Country or Grand Caravan will instantly recognize the Routan's switchgear, dash-mounted shifter and basic overall design. The materials quality moved closer to that of its Chrysler siblings, but still remained a bit disappointing compared to most of Volkswagen's other models. The Volkswagen Routan version also lacked the Stow 'n Go second-row seats, but at least its conventional seats were nicely shaped. The third-row bench folded flat into the floor, while the second-row bench or captain's chairs could be removed for serious hauling duty.

In reviews, we found the Routan's original base engine to be sluggish and overmatched -- the SEL's larger V6 (and the later 3.6-liter V6) offered much livelier performance, and so equipped, the Routan was one of the fleetest minivans available. The Routan's ride and handling were a cut above the contemporary Chrysler minivans, but the van's overall dynamics still weren't segment-leading.

There were other less significant changes. For 2009 and '10, the base S came standard with an uncomfortable second-row bench seat that was later replaced with standard captain's chairs in upper trims. These early years also lacked the Routan's standard Chrysler-sourced touchscreen stereo interface and available Garmin navigation system.

User Reviews:

Showing 11 through 20 of 150.00
  • Stay away... Dont buy this car!!! - 2009 Volkswagen Routan
    By -

    This was my first VW and my last. From the moment I bought this van I have had it in the for repairs. Or should I say I take it in for repairs but the van is never fixed. The sliding doors are extremely damerous. My chidlren are scared to get in & out. It hit my arm and let a nice bruse. Brakes and roaters have been replaced three times and still do not work right. Power seats have a mind of their own. And the paint job is horrible, one little bump the paint falls off. Spoiler has had to be completely re-painted. Now it doesnt start all the time. Wow. I dont have enough characters to explain what is all wrong. VW customer service isnt much help, suggested buy new VW van. No thank u

  • Do not buy a routan - big mistake! - 2009 Volkswagen Routan
    By -

    Unless you want to spend a lot of time at the VW service dept, do not buy this minivan. We bought new 9 months ago and it has been serviced numerous times for same malfunctions: electrical, brake rotors, sensor failure, seats getting stuck, steering wheel vibration, and most importantly safety issues which VW and the dealership fail to recognize. The electric sliding door pinned our 2 year old son and the sensors failed to re-open the door. Others have experienced the same issue and yet VW keeps saying the doors are safe and the sensors work fine. Also, no alarm sounds if the doors are open and the car is in motion. This is quite unbelievable from a German manufacturer!

  • 2010 Routon REL - 2009 Volkswagen Routan
    By -

    Bought a used (20k miles) one and its nothing but problems. Doesnt start all the time. New battery, new starter...wont start. While in gear and idleing forward it shakes the vehicle. At highway speed it surges like tranny slipping. Rear electric seat stopped working and its rarely used. Sliding door on passenger side makes a horrible noise when opening, was told its fine. Pulls to the right. 2 sets of tires in 40k miles. 3 alignments. I think this vehicle was wrecked and they didnt tell us. Bought one year old from dealer for $29k (less than book value) one year and 20k miles later its worth $19k??? WTF!! still owe $26k. Odyssey is next.

  • Worst invesment ever - 2009 Volkswagen Routan
    By -

    I have 28,000k on my routan and I already changed brakes 2 times, stereo, and front end. I have problem with the transmission the sliding doors and the engine is burning oil. The dealer keeps ignoring me and delaying the repair process. They even denied it is burning oil until I took it to them and asked them to check it for and they came to tell me it is fine so I took it to a mechanic and he confirmed it is burning oil then they said the engine breather is. I cannot sell it or trade it because its value sunk in the ground especially when they stopped making it.

  • run away as fast as you can! - 2009 Volkswagen Routan
    By -

    Purchased a new 2009 Routon S. Nothing but problems! Headlamp held water, bumper cover started coming- off, trans seal leak, engine compartment rattle, stock ventshades would not stick to the windows, 2 window motors, all of this within 9 months. Bob King VW did not apparently know how to do a proper trns service, which led to the rattle. Took a tech from Charlotte to figure it out! No trans dipstick and the dealer and VW district rep would not order one when asked, even said I would pay for it! Be prepared for pure frustration with the vehicle, dealer, and VW of America. Also be prepared to hire an attorney, as VW of America is a useless car co. Avoid VW and Chrysler at all costs.

  • Electrical and service nightmare - 2011 Volkswagen Routan
    By -

    Purchased from Ken Garff VW in Orem in November of 2011. Within less than a month we were at the service dep. getting things fixed. First it was the paint and weather stripping around all the windows chipping and pealing and discolored. Then it was several trips for a shifting problem. They said it was electrical and they said they fixed it. But we were back 5 times and 2 so called recall updates to the electrical before finally another location replaced something I the engine. That seemed to help. But then the motor for the AC and heater broke. Then the electrical went crazy and my car shut off mid driving. Now its in the shop and I am ready to call it a lemon and get a new car.

  • Transmission is still a problem - 2011 Volkswagen Routan
    By -

    Very dangerous. Was on a freeway at 60MPH with a baby in tow when the car stop and will not move. The day before I brought the car to the dealer to check because I told them I step on the gas but the car will not move, and I was going on a roadtrip. Was told nothing wrong with the car. The next day 60 miles away from home the car stalled on a freeway. WORST WARRANTY SERVICE. Called roadside assistance and was told that nobody can help us because the nearest dealer needs an appointment first ( Cardinale Way VW). Called Volkswagen and they said work with dealer because they are a private company. What happened to company warranty.

  • Buy Something Else - 2009 Volkswagen Routan
    By -

    We are completely dissatisfied with this van. Nothing but transmission issues. Trans. leaked at 2800 mi, failed and was rebuilt at 8600 mi and valve body replaced again at 10,000 mi. Dealer had it for 10 out of the first 51 wks. Typical for a Chrysler based product. VW should be ashamed to have their badge on this van. Other issues, creaking noises from the RES and door panels. Rattling noises in the suspension. Power lift gate was malfunctioning. Rotors replaced at 600 mi. At one year old and 11,000 miles you should not have to worry about the vehicle falling apart. The MPG is poor, 12 in town,21 at best on Prem fuel on a trip. Using the Lemon Law for the trans. issues. Buy Toyota or Honda

  • Consumes Oil - 2009 Volkswagen Routan
    By -

    This is the first vehicle I have ever owned where I have to put in a quart of oil every 1,000 miles or the oil light will come on and the manufacturer considers that normal. There are other things that seemed minor, like side door catching etc. But all of the sudden after hitting 30,000 miles to have to start putting in a quart of oil every 1,000 miles (now at 45,000 miles) just seems ridiculous to be considered normal. Our other car is a VW Golf that we love ,and the Routan is just an all around disappointment. Wishing we had bought the Honda or Toyata minivan instead.

Volkswagen Routan Reviews By Year:
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