Overview & Reviews

User Reviews:

Showing 1 through 10 of 45.00

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  A FLop Instead of a Pop on Trim/Color Options - 2016 Mazda CX-9
  By NanNan - August 31 - 10:24 am

  Have looked at every brand for a replacement second vehicle and are looking for comfort and ease of driving. Mazda has entered the higher end price market with the CX-9. In most repsects, it competes head-to-head with its comparably priced SUV rivals, some with 3rd row seating and others without it. The climate and infotainment controls and functions are the best/easiest we tested, and access to the 3rd row is excellent for its size. Handling and performance also get an "A". There are only a few things that keep it from being best of breed, all of which led to our not buying the vehicle. First, the interior color choices are limited across the exterior color pallate. Only black interior is offered for most exterior colors on the Grand Touring trim, including silver that is popular in this region. The Signature model (top of the line) is offered in very nice leather, but only in one, somewhat tackey, if not ugly, two-tone, color pallette. This makes the interior look cheap though the materials are not. The height and tilt range for the drivers power seat on the GT and Signature should be enlarged ( either in the existing 8-way or as a new 10 way), and the 4-way passenger power seat should be at least 8-way, like its Volvo, BMW, and America competitors. Heated/Cooled front seats would hit it out of the park. Last, there is no front parking assist. Front beepers would be ok, and a surround camera would be a plus and bring the CX-9 in line with its Asian competitors. With the Signature model selling for over $45K, Mazda has placed itself in a higher class with this SUV. The targeted market for this class of vehicle can afford, and should be given more interior/exterior color combinations at the Grand Touring and Signature levels and certainly more power seat positioning options. We hope Mozda will make some changes in this SUV so folks like us can buy one.

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  Need More Features for a $45K SUV - 2016 Mazda CX-9
  By Mink70 - March 21 - 8:58 pm

  Considered this car for my wife and as a second car for trips. Agree with another reviewer that Mazda has produced a very good midsize SUV but has failed to add features that make the top trim models worth the $45K+ price. With a few changes, Mazda could hit it out of the park with the CX-9. The seat bottoms and back could could be a bit wider by falattening the side bolsters without widening the compartment. Cant understand why passenger seat is only 4-way on a SUV of this price. Need to have power 10--way driver and 8-way passenger adjustments. Heated and cooler front seats would be a selling point. There also is no heated steering wheel. Interior and exterior color combinations are limited in Grand Touring (no silver with light interior) and theres only one interior color for the Signature, whose leather is of high quality but a tacky color compared to its European competition. No front park assist (beeper) or surround camera like Japanese and Korean mfgs. On the other hand, access to 3rd seat is better than most in its class, the AC is excellent, the infotainment system is the best of breed, and overall handling and comfort is superior. Mazda may have limited its trim because the 2016 CX-9 is the first generation of this new model. Hopefully, the company will produce enough upgrades to actully justify its being considered an upscale midsize SUV.

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  Hot Car - 2016 Mazda CX-9
  By ES - December 21 - 9:00 pm

  My wife and I traded a 2014 CX-5 for a 2016 CX-9. The vehicle is outstanding in all respects except for one glaring and unforgivable fault. The air conditioning system is woefully inadequate. The car has been to the dealer twice and I have been told that there is no fix possible. It is an engineering fault. That said, Mazda Corp tells me that it is within specs. This cannot be true as the air temp wont blow any colder than 54 degrees. According to my research air conditioning should blow between 40-45 degrees. In the hot humid summers of central Kentucky the cab is stiffling and is barely adequate on even 75 degree fall days. I dont care about all the other wonderful attributes of the vehicle. If its not comfortable in the cab, then to me it is worthless. Since experiencing this problem, I have found one review that gives the CX-9 rave reviews but found themselves "roasting" on a 80 deg day. They hoped that this was not a problem with other vehicles. I sincerely regret buying this vehicle and am in the process of trying to get a buy-back. Heed my warning. Mazda Corp has not been cooperative.

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  Almost bought it - 2016 Mazda CX-9
  By Anton S - June 13 - 9:12 pm

  So I am looking to replace my small CRV second car to something bigger so my whole family can use it when we get tired of our Pilot. CX9 looked perfect on paper. After reviewing it online and seeing several on the roads I went to the dealership. I was ready to test drive it when I got behind the wheel and was very disappointing with the driver seat. It does not go low and far back enough. I am only 5 11 but the seat was way too high for me when doing elbow test. I also could not straighten my legs out all the way and was sitting with knee bend. I wanted to make this my commuter car but with that seat no way it might happen. May be my wife will be OK with it, but we switch a lot so it will be a no for me until its fixed. Update 8/7/2016 So I went back to the dealer and can confirm - the driver seat is not 8 way power seat. It is 6 way power seat with lumbar support. Lumbar usually does not count as a way power seat and goes on top of how many ways the seat is powered. The driver seat only goes up (whole seat) slides and back moves. It does not have front seat height adjustment. This is really disappointing since any 8 way power seat has front seat changing height with back remaining in same location.

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  Safety Testing - 2016 Mazda CX-9
  By Kazzortho09 - February 8 - 1:42 am

  I like the car, but the results of small overlap IIHS crash test for the 2016 model are not out yet. The 2014 model did poorly: http://www.iihs.org/iihs/ratings/vehicle/v/mazda/cx-9-4-door-suv which is very concerning to me given that I am purchasing the car for its 7 passenger (family) capability. Plus, if they are going to sell it at MSRP of $45,000 for the signature trim, then why not get an Acura MDX or spend a little more and get a Volvo XC-90 both of which have a much higher safety rating.