Overview & Reviews
The 2013 Infiniti JX is an all-new model.
- Easy access to roomy third row
- Plenty of high-tech safety and creature comforts
- Plush ride quality.
- Continuously variable transmission slows acceleration and performance
- Restrictive options packages.
User Reviews:
Showing 1 through 10 of 52.00-
JX Passenger Airbag Does Not Work - 2013 Infiniti JX
By andy0416 - October 29 - 10:09 pmThis car has a major design defect that Infiniti is ignoring. All passenger airbags are supposed to operate if the person in the seat weighs more than 110 pounds. My wife weighs 118 poounds and is 5 feet 4 inches tall. The airbag does not detect that she is in the seat and therefore is not operational. The dealer tried to fix the problem but could not. They reported to Infiniti that they verified the problem and that it was a dangerous condition. Infiniti has simply ignored the defect. As a result I was forced to bring a lemon law suit against them. There are mumerous other complaints. Be warned that if you have a loved one who weighs about 120 or less the passenger airbag wont work!
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what a mistake - 2013 Infiniti JX
By krasinski - March 14 - 12:14 pmWe bought this car new, and finally traded it in at 18 months of continuous warranty issues. Our vehicle spent over two months in the service department for miscellaneous issues. They were not major mechanical problems, but more trim and interior build issues. Called to try and exchange on Lemon law, but was denied and told that there is a warranty on the vehicle for these types of issues. We really liked the safety features, but the loaners dont always have them and we spent just too much time in service. List on this vehicle was 57,000, trade in $35,000. We were happy to get rid of the vehicle and promise to never buy an Infiniti again.
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The Infiniti JX35 is CRAPTASTIC - 2013 Infiniti JX
By RobK - December 8 - 3:01 amMultiple issues w/ front passenger side airbag sensors not working correctly. The airbag would turn off while someone was seated in it. The Infiniti dealer in Fresno wasnt able to fix it, they gave us multiple excuses from "its working as designed" to "your not sitting in it correctly". What a crock!! The transmission failed at 59K miles which was covered under warranty although the new transmission only came with a 12K mile warranty. The wipers would come on whenever the felt like it. The weather stripping for the rear doors would regularly fall off. What topped it all off was the service advisor recommending that we not keep the car past 100K miles! The advisor told my wife that he had looked into buying a JX35 for his wife but opted to buy a Honda due to reliability issues. So last Saturday (7/9/16), was my second best day of JX35 ownership, I sold it! I will never own another Infiniti product ever!
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worst car i have ever bought.. - 2013 Infiniti JX
By upset family - December 1 - 5:15 pmloved this when we bought it from the show room, drove great, first service they broke the right side mud flap & didnt say anything till I drove home & kept hearing a noise then I pulled over & looked underneath & saw it was barely hanging on, then after owning it for 1 year I noticed the second row seats showing some tears so I called the service department & they told me to hold off until my next appointment then they would have someone look at it then they did, & said it wasnt bad lets just keep and eye on it & now its been over 2 years & the leather seats getting worse & they still say the same thing. Im getting no where with this, but I have told all my friends not to buy from them & we will be trading this in for a different car here real soon & never getting an infinity again. Its really a shame :(
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Stranded in a disabled JX35 and towed TWICE! - 2013 Infiniti JX
By Gal-z - March 16 - 9:30 amThis car is terribly unreliable. In the 3 years Ive owned this vehicle, it has been in the shop 5 times for repair. When you purchase a $50,000 vehicle dont expect to have transmissions problems, broken fuel line , corroded battery at 34k mlies. Unless you enjoy loaner cars & repair bills.....do not purchase an Infiniti JX35
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Do NOT buy this vehcile - 2013 Infiniti JX
By jostajtf - March 7 - 3:17 amBEWARE...do NOT buy a vehicle from Infiniti. They are crooks! I bought a 2013 JX35. Within the 1st 100 miles we noticed the transmission was having problems. Everyone at Infiniti told us that we need to break in the car for 500 miles and that the car has a CVT transmission. Finally we got tired of the transmission continually jerking around and grinding between 10-35 mph and we brought it in. After 9 days in the shop they finally said they need to replace the torque converter. Done. After we picked up the vehicle, the car was doing the same thing as before, yet worse. Back to the dealer, same day. Finally we are told that they need to replace the transmission. Totally unacceptable. Infiniti
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Questionable build quality - 2013 Infiniti JX
By yossarian7 - December 19 - 5:59 pmNew rear brakes and rotors at 22k miles ($500), new front tires at 20k miles (no tread warranty on OEM Bridgestones) (another $500), trim that routinely falls off, weather stripping that wont stay on (as if someone forgot to glue it). Underpowered. Crappy CVT. I am shocked at lack of build quality. I would not buy again. I understand from Consumer Reports that the sister-car Nissan Pathfinder is also substandard.
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Major Powertrain Issues - New 2013 JX35 - 2013 Infiniti JX
By awhicks - May 14 - 1:50 pmI purchased a brand new 2013 Infinity JX35 (CUV) on June 9th 2013. We only had the vehicle about 3-4 weeks when it started to exhibit major front end shaking/steering issues when operating the vehicle between 18-35 MPH. This is a highly unsafe situation which could very easily result in the driver losing control of the vehicle. At this point this brand new vehicle has been to the dealership twice (currently there) for a total of 21+ days and has had major power train work done or currently scheduled. This includes replacement of the Torque Converter, Electric Power Steering Unit and they are actively working to replace the transmission with a re-manufactured unit.
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Disaster JX35 - 2013 Infiniti JX
By grtgrk - April 27 - 7:39 pmOur new JX 35 upon delivery wipers did not work. Then recalled for rotor or front end problem. Then on 10/20/13 electrical system failed entirely. Towed to dealer on 11/5/13 upon return from a trip to CA. Now 11/10/13 and no sign of repair ever being completed. Had been told 2 days now 8days !! Contacted Infiniti USA and requested replacement with a brand new comparable vehicle. Beielve that by now Infiniti should have contaced dealership to authorize buy back trade. We are willing to go MSRP by MRSP differential as a fair basis for a replacement with at least the same accessories.
