Overview & Reviews

User Reviews:

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  do not buy this car unless you like heat in summer - 2016 Hyundai TUCSON
  By R.N. - November 5 - 8:52 pm

  i am bringing this 2016 tucson limited in to dealer tomorrow 6/27/16 for the fourth time a/c blows hot air dealer keeps saying they can not find the problem ****** CARCOMPLAINTS .COM LISTS FOUR OF THE SAME COMPLAINTS

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  Stay away from this car! - 2016 Hyundai TUCSON
  By Barry Lynas - May 8 - 10:54 am

  The turbo engine and dual-clutch automatic transmission (DCT) are downright dangerous. On numerous occasions, when beginning to accelerate, the engine will rev while the car doesnt move for several seconds before the transmission kicks in. Sometimes it never kicks in and you have to put it in "P" and back to "D" to go. Took it back to the dealer, who told us several Tucsons have come back with the same problem. They reset the computers and said dont bring it back. Hyundai is "working on it." Yea, right. Ive complained to everyone who will listen: Hyundai Customer Care, Consumer Reports magazine, Safecar.com, and the state Attorney Generals office. In the meantime, Im warning everyone to stay away from Hyundai.

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  Beware - 2016 Hyundai TUCSON
  By Charlene - November 19 - 4:00 pm

  Make no mistake this car is dangerous and Hyundai is being extremely silent about it my brand new 2016 less than 45 days old has been in the shop more than Ive driven it I am on my third rental car from them and now Hyundais inspectors have come out looked at the car and are holding it hostage as they cant decide what to do with this car please please go read and look at the videos on Hyundai turbo issues the dual-clutch transmission is a nightmare and an accident waiting to happen someone is going to get killed in this car

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  Dangerous - 2016 Hyundai TUCSON
  By Unhappy - October 15 - 8:27 am

  Like other reviews the DCT is dangerous and this car should not be on the road. Had 3 occasions when the car has completely failed to accelerate, luckily in each case no one behind me and not crossing a road. After the first occasion took it into the dealership they "updated" the software but did not inform me this is a known issue. Next day happened twice within a few minutes, plus overrevved when changing from 1 to 2 and 2 to 3. Took the car back to the dealership and they admitted this was a know issue and the software update does not work. Hyundai are meant to be working on a new version, timeline unknown. I have requested a buyback from Hyundai and filed complaint with NHTSA, where there are hundreds of similar complaints. Hyundai and their dealerships should be getting this car off the road. Based on my customer service to date I will never buy another Hyundai or use this dealership chain. Even if they provide an update will almost certainly sell immediately.

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  DONT BUY HYUNDAI :( - 2016 Hyundai TUCSON
  By BJ Vasquez - June 25 - 11:30 pm

  Ive had it in 3 time on my electric lock, it makes a screeching noise and until THEY hear it they wont fix it. You have a warrant on it but they will not fix it. Plus the transmission is slipping when you are at a stop sign it acts like it cant get up to go and you have to push the gas pedal really hard so you want get hit. Then one morning at home I was backing out of my drive way and put it in drive and it would not go, it took like 5 minutes before it would move I took it to Bob Howard in OKC and they keep all day and said cant get it to do it. So bring it back and leave it a few days, I am scare to drive it. I feel like because Iam a older woman and a widow they are not listen to me. So dont buy at Bob Howard in OKC.The transmission is terrible it shifts like it was a old stick car, it has something called a double clutch that cannot be fixed, They reset it back to the factory settings, and said that all they can do. THe door locks still has the screeching noise, they put on new locks but it still does it. So when I pick it up they said they could do no more. Plus when I bought it he let on that I could get cheaper interest if I took this $1400.00 play that protects the inside and out, which by the way consists of 5 bottles of stuff for you to use on it. When I try to cancel it they make it clear it cannot be cancel. So rip off as usual, so that adds on to the cost which you will never see. So my question is can they be sued and is anyone suing them and getting anywhere. I truely afraid to drive this car. How about some help. BJ

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  Hyundai Tuscon 2016 DCT Transmission - 2016 Hyundai TUCSON
  By Don - May 26 - 6:27 am

  Stay away from this vehicle. I have 13,000 miles. DCT transmission always acting up. Sometimes stalls, hesitates off the line, will not move forward / acts like it is in neutral when starting at red light. Dangerous vehicle, never no if you are going to move forward when you accelerate. It acts up several times a month. Most of the time the Dealer cannot replicate it because you can not make it happen. Very aggravating.

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  Dont buy it - 2016 Hyundai TUCSON
  By Dr.Phil - March 14 - 5:50 am

  At any milage this car can fail to start after a stop including while waiting to make a left turn into traffic. You will be told it isnt broken so it cant be fixed, they never heard of this issue before, you are not driving properly. Hyundai knows about this issue, many "tickets" have been opened ,they are "stonewalling". Check out other blogs, so far I have counted 90 people who have had this transmission issue and I suspect that is a fraction of what the total will be.

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  Our Tuscon is a Lemon! - 2016 Hyundai TUCSON
  By Cathy S - March 4 - 1:27 pm

  Purchased the 2016 Tuscon Limited with all the bells and whistles of a luxurious car. Had a 2013 we traded and loved that car! Daughter has a Hyundai as well. We have never taken a vehicle in except for routine maintenance until this car. There was the delay with the double clutch but there was something more. At 5000 miles, called the dealer for the routine maintenance and told them about this new stalling that had began. Had probably happened 2-3 times at that point. It would act like I was pushing a clutch (that wasnt there) and the accelerator at the same time so the vehicle would start to stop/stall. This wasnt the delay but a complete stall. On March 11, it stalled going across 4 lanes of traffic and I was happy to get to the other side once the transmission started working again. At that point, started feeling like the car was unsafe. Was only a mile from home and the car stalled several times before I could get home. Ended up calling Hyundai Roadside Service and having the car towed because it was not drivable. Was put in a rental car for less than a week and was told it was a recall. Was thrilled to hear this because we really loved the car and was hopeful this was the issue. Never got the car home, which was about 25 miles, before the stalls were worse than before. Took the car back that night and got the rental back. Dealer called March 15 and it was the control actuary assembly for the transmission and the part wouldnt be in for about 12 more days but I had the good ole rental! I asked (after consulting with a professional with credentials as in a crew chief for NASCAR) for a new transmission because it could have caused damage to the other parts of the transmission like the clutches, etc and they never listened to me of course. Got the car back on March 26th and on March 30, called about more issues. the wiper in the back wouldnt turn off when the front were on, then the car started stalling again and this time with a loud noise. Each and every time it happened, I thought I had been hit by another car. I have been completely stopped on the interstate as well as other roads. Called the dealer and here I go in again. Got me another rental and they couldnt duplicate the issue so I had to come and get my unsafe car. On my next commute to work I decided to turn my video on my phone on. The car stalled and you could hear the noise so I have the tape. Took the car in with the audio and they had no idea. 4/18/2016 Was called back to the dealer to put a monitor on my car so I could push a button when this happened and it would record a minute before and a minute after. Within 4 days, I had MULTIPLE recordings. 4/21/2016 On my way to the dealer on the interstate the car stalled and this was yet a different stall. This time I was accelerating and the RPMs was stuck and the car wouldnt go over 50mph unless I floored it all the way. Called the dealer in tears and was given a loaner car that evening for ONE day. The following day with the monitor in hand, received a call from dealer stating it would be the following Tuesday before the engineer from Hyundai would know what was wrong and I needed to come and get my UNSAFE car. I refused and told them I didnt want the UNSAFE vehicle and they could have their loaner. On my lunch break while I was away, they came with my car (I didnt know they were coming)to my job to trade vehicles with me and put me back in the UNSAFE car. Since I wasnt at my office, they had to go back to the dealer and while on their way back, the car stalled and did its thing twice (5 miles away). They called and said I could now get ANOTHER rental since they had heard and felt what was going on in my car. REALLY HYUNDAI????? TALKING ABOUT ADDING INSULT TO INJURY??????? BTW, at this point the computers have went out twice and been reset as well so been driving with no radio, media, phone, phone chargers, bluetooth, navigation, etc. I had been to the dealer 4 times in one week!!!! Yesterday I got a call from the dealer and got the same call from supposed to be the engineer about their next move and that is to replace the transmission and the complete computer on the dash. Its April 27th, and the parts will be in May 19th. Really????????? My car qualifies as a lemon under the lemon law and Ive asked for another car. Who would put their family in this car at this point? Im scared to get in it and have 2 daughters who drive that I will never allow to drive the car. I have also been hit by another vehicle because the car stalled. Hyundai do you have anything to say for yourself? Help me understand why you would put the safety of my family in jeopardy for weeks knowing there were transmission issues with the vehicle I have purchased from you. UPDATE: Transmission and computer replaced but its still not always engaging in a gear. It was towed back to the dealer again tonight. I have a case with Hyundai and engineer coming Thursday

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  HATE THIS VEHICLE! - 2016 Hyundai TUCSON
  By Unhappy in Utah - December 28 - 6:14 pm

  I have had this vehicle for 4 months. Ive had it in twice now for the transmission problem. I am going to trade it back in. DO NOT BUY THIS VEHICLE!

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  Bad Transmission and Hyundai Corporate silent - 2016 Hyundai TUCSON
  By RLD - October 8 - 9:56 am

  This DCT transmission in the Tucson Ltd. 1.6 Turbo is an accident waiting to happen. My wife got stuck while trying to enter 4 lane divided highway. The car stalled while trying to enter traffic and luckily cars were able to avoid her. I put the car in reverse on a hot day and it wouldnt move. We owned the car only two weeks when all this went on. The dealer has the car now and hasnt been able to diagnose or fix. We heard there is no fix available. Dont by this this car.