3 Star Reviews for 2011 Ford Edge

Overview & Reviews

Average Score

3.97/5 Average
95 Total Reviews
This Year's Model Updates:

The 2011 Ford Edge has been heavily revised. Highlights include more power, updated exterior styling, reduced wind and road noise, improved interior quality and new features.

Pros:
  • Innovative technology features
  • Comfortable ride
  • Quiet, roomy cabin
  • Lots of safety equipment.
Cons:
  • Transmission can be slow to downshift.
  • Third-row seat not available

User Reviews:

Showing 1 through 10 of 95.00
  • BLOWN ENGINE :( - 2011 Ford Edge
    By -

    2011 Ford Edge with a bad water pump that blew up and ruined the engine at 91,000 miles. Light came on, car jerked, pulled over and towed to Ford Dealer. Blown water pump caused engine oil and antifreeze to mix and destroy the engine. Now the car dealer needs $5000 to replace with a rebuilt engine. Took a check for car, not going to purchase another Ford at this time.

  • Those nice Chrome 19" Wheel Covers - 2011 Ford Edge
    By -

    When you purchase an Edge or other Ford product, make sure you ask what the various parts are made of. My "Chrome Clad" wheels are actually Chrome "Foil" bonded to plastic. Who hasnt hit a pothole or scraped a curb when parking... if you do you cannot simply buy a replacement "hub cap" ... you have to buy the entire wheel at a cost well above $800 per wheel!!!!! When I wrote to Ford Executives about the matter ... they simply said "buyer beware"... Fool me once shame on you. I will NEVER buy a Ford again. I feel lied to and cant help but wonder what else is plastic that we think is metal??????

  • Beware - 2011 Ford Edge
    By -

    My review is based on: !. Lousy customer service from Ford Motor Co (not the dealership). 2. The design of the engine. The water pump on this engine is located inside the engine. At 91,000 miles, our water pump went out. The "overtemp" light went off about 30 seconds before we stopped. The engine is BLOWN! A water pump going out should NOT be the end of an engine. We had NO indication that we had a problem before this occurred, and had even had the oil changed one week before this occurrence. Now comes the Customer service problem....NO support from Ford! The dealership was fantastic, but Customer Service was ridiculous! Not expecting a new engine, just help with repair!

  • very low mpg - 2011 Ford Edge
    By -

    very very bad gas millage 10 mpg to max 15 mpg city or highway , transmission leaks , audio and panel problems. bad side view .

  • Disappointed - 2011 Ford Edge
    By -

    Had this car less than 2 years under 30,000 miles. Already returned to the dealership 6 times. Had service for replacement of the main computer chip, replace defective power window switch, faulty fuel injectors, and a couple of sync issues. This was not a cheap vehicle, sticker over $40 grand. Cant take it anywhere afraid wont get home. As soon as I get back from shop trading it in on something other than a Ford!

  • Great car ,flashy design - 2011 Ford Edge
    By -

    I have a 2011 Edge w/ all the whistles .. love the technology. On a trip to the NC mtns. the car quit on me in a lonely mtn road after a 3 hr. interstate drive. I found an area to pull off the road turned around (dropoffs on both sides) and coasted back down the mtn. while the engine idled roughly. ...stopped in church parking lot and shutoff the engine. on an whim turned on the car and it fired up normally. This quitting at (70mph) happened twice again on way home to Florida 2 x in dangerous spots where I couldnt pull off. Upon returning I informed a dealer of what I had heard from another dealer..faulty throttle sensor (no record in computor. They finally replaced it..been fine.

  • Not what I expected - 2011 Ford Edge
    By -

    Ive been a honda owner for the last 15 years but decided to buy american this last go around. I loved the exterior look of the Edge but our love affair ends there. The sync features are great, when they work. I loved that the map would show me traffic speed & accidents, it worked for about a month. For the last six months ive gotten an error message that the front collison isnt working but dealer cant find anything wrong. the placement of the emergency lights is horrible, right under the sync screen and i constantly set it off. trying to give the navigation verbal information, like a city or address is a nightmare. I also really dislike that the headrest are fixed and cant be move

  • Dont buy, Sync system is worthless! - 2011 Ford Edge
    By -

    Went from an older BMW X3 to the Edge and now regret it! Ive never been a fan of American cars and this is the first one I purchased in nearly 20 years. While I realize the Ford wont have the same performance as my BMW, I was intially impressed by the overall look of the Edge and lured in by the technology. The Sync and navigation system is virtually useless since I bought it six months ago and now being told theres nothing the dealer can do until Ford issues an another update. Ive given up using all the features you see touted in the commericals because they dont work or work properly most the time. Do Not Buy a vehicle with Microsoft Sync!

  • edge sucks - 2011 Ford Edge
    By -

    we looked at a lot of suvs because of the bailouts we elimated gm and chrysler torn between the edge and santafee decided to stay american big mistake ford spent all ther money on gadgets and forgot to make the car quiet we were told it was close to the other one for mialage after 1400 miles lucky to get 22mpg went for the limited hoping for better ride and less noise that was a wast of 7k my 2001 yukon rides better and a lot quiter it has 171k on it and gets 18mpg my wife drives the ford if we travel i will take the yukon very upset with ford they dont even have a comment page on there website chickens the edge is nice looking junk dont waste your money buy hundai lots cheaper

  • DO NOT BUY THE CAR WITH THE SYNC SYSTEM - 2011 Ford Edge
    By -

    I purchased a 2011 Ford Edge with the Sync system. The system does not work Ford is covering up the problem in all of the Edges and Explorers The dealerships are unable to fix the system My car is my office the whole system does not work can not recieve or talk on the phone Radio some times goes out System re boots on its own If you use your car as your mobile office do not buy I have an internal Ford e mail stating system does not work and supposedly fix is coming in Jan Feb . I bought an American car to support our country. They have not lived up to the problem in their customer service divsion and have not come out publically and admitted they have a problem Maybe they should follow

Ford Edge Reviews By Year:
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