1 Star Reviews for 2011 Chevrolet Cruze

Overview & Reviews

Average Score

3.94/5 Average
162 Total Reviews
This Year's Model Updates:

The 2011 Chevrolet Cruze is an all-new small sedan that replaces the aged Cobalt.

Pros:
Cons:
  • Low rear seat cushion.

User Reviews:

Showing 1 through 10 of 162.00
  • Sitting at dealer ship again - 2011 Chevrolet Cruze
    By -

    Our cruze is only 2011 and I know I have brought our car to dealer 5 times this makes six times in 3 year...IAM SO PISSED ALL I CAN SAY RIGHT NOW IS WOW...Every time its something close to the engine but not close enough the pawertrai kicks in...[non-permissible content removed]

  • On way to junk yard - 2011 Chevrolet Cruze
    By -

    trash car. repair constantly. put two radiators in. 6 serpintine belts. a/c comprssor. transmission. motor. 4 alternators. new horn. new rear axle. new heaedlights. car is nightmare.ipractically built my own car. i put 32,000 dollars into this car. car is not spacious. my daughter doesnt ave enough room.

  • worse car i have ever owned - 2011 Chevrolet Cruze
    By -

    this car is not up to my standards. I will never buy another cruze. my car left me sit (they put in a new battery and cable) twice my spark plugs came loose. my car stalled out 4 days after replacing the battery. I get messages on my display "service esp" "service traction control" "brake fluid is low". my brake vacuum valve was replaced , all on a car with less than 36,000 miles. I have my car serviced every 3 months at red lion Chevrolet. I like the service department, they treat me well. I also own a 1988 ford tarus. i might have to go back to ford. sincerely, lola beck

  • Not worth buying - 2011 Chevrolet Cruze
    By -

    This car is a piece of junk! Definitely not worth the money! We have had our Cruze in the shop numerous times with coolant system problems!!! Really Chevy!! How many bad reviews from unhappy customers are you going to get on this car? This is ridiculous!! We certainly wont be buying another Chevy!!

  • 2011 chevrolet cruze - 2011 Chevrolet Cruze
    By -

    Every two to three months engine light comes on. Thank goodness we got the extended warranty! Car is comfortable to drive but poorly made! Replaced water pump etc seems to be the norm. After 3 previous visits engine light is on again! Problem seems to lie in the heating/cooling system ( with my car). High humidity last few days, used air conditioner and bam!! engine light on. Over the winter, use the heat too often (daily) and engine light comes on, sounds like a pickup truck sitting in your lap. Car is not worth the money or the frustration. Do not buy!!!

  • Should have went to Toyota - 2011 Chevrolet Cruze
    By -

    This is the worst car I have ever owned. 2 days after buying the car new, the windshield cracked along the top and the roof and electronics all flooded. Three weeks past and the car refussed to go into gear and almost caused use to get side swiped. After being treated like a lower life form by the dealer ship and General Motors, we were forced to drive this car. Recently the pile of Cruze failed to shift into gear which caused us to roll back into oncoming traffic and was involved in an accident. This is the last GM product I will ever own, and I hope that Chevy stops getting bailed out. Government Motors, I should have known better.

  • ***BUYER BEWARE***POOR RELIABILITY WITH THE LOWEST-SCORE AVAILABLE, ACCORDING TO CONSUMER REPORTS... - 2011 Chevrolet Cruze
    By -

    I hate this car now. I have been scammed and tricked from General Motors with all these flashy advertisements claiming better quality and reliability. Yeah, right... The Chevrolet Cruze scored the LOWEST in reliability of any small sedans, and its rated at the very-bottom of the chart, with a poor (black dot) reliability score, according to Consumer Reports. How can this be quality??? The new, over-hyped 2011 Chevrolet Cruze is NOT any better than the 1980 Chevrolet Citation we had before with the same, poor reliability score as well. I now will learn to never buy any American-name car without waiting for Consumer Reports advice. GM should refund my money for false claims on reliability.

  • good chevy name gone bad - 2011 Chevrolet Cruze
    By -

    Do not buy one.We did and regret it! 2011 chevy cruze. we shop around and being a chevy family. My son has an 2015 impala my wife has 2000 ext cab truck and i have 2006 z71. We bought this from new smyrna beach used with 80k on it. By the 1st oil change, new starter $500 with tow! Now over 4k new tranny and has only 5000 mile more than when we purchased it. The car costed when we bought it 4800,6500 with tax tag title.I am bad dad now for spending all my daughters money on this now it sits just like yours will if you buy one.run away from this car. read the reviews on them we did not until now! Its horrible.

  • Terrified for when the warranty runs out - 2011 Chevrolet Cruze
    By -

    Purchased this car 3 years ago with 40,000 miles, now its at 80,000. The experience has been miserable. When the car is running well, it can be a fun car to drive but it is still only a middle-of-the-road commuter with nothing noteworthy or outstanding. The shifting is notchy and the electric throttle leaves the revs hanging too high for too long to shift quickly. The 1.4T is very sluggish in low RPMs, especially accelerating from a stop. This becomes much more prominent in warm weather. Ive driven manual vehicles my entire life and have still stalled this car several times, even in stop-and-go traffic, simply because there is no power to accelerate. GM states in the owners manual that the car can run on 87 octane fuel, but from my experience anything above 70 degrees requires at least 89 octane. Even with conservative driving, freeway speeds (70mph) will return, at best, 32mpg. The only time Ive come even close to 40mpg is on two-lane roads keeping to 60mph or below. This is very disappointing for the Eco trim. The steering is reasonably responsive but the electric power steering really does remove all feedback. In all, I would say the strongest feature is the exterior styling, which GM really nailed in my opinion. Reliability has been abysmal, unfortunately. In my time of ownership, the car has been serviced three times for climate control issues, including a recurring noise that involved the removal of the dash multiple times. The blend door also had to be replaced due to binding. The 1.4T (Im not sure about the 1.8) has two PCV valves, one of which is built into the valve cover and is not removable without replacing the valve cover. This is a horrible setup, but I had it replaced under warranty. The plastic intake manifold was also replaced at this time as it was cracked, most likely due to excess pressure from the bad PCV valve. At around 70,000 miles the turbo had to be replaced due to a bad bypass valve that was preventing the turbo from building boost. At 75,000, I had to replace the water inlet valve because the plastic valves GM used tend to crack. I discovered this after I found a puddle of coolant in my garage. I am very worried about the experience after the warranty runs out this summer. I am constantly wondering what will break next or need addressing. There are numerous other small quality-control issues that Ive just learned to live with over the years. I am currently about $4,000 underwater on the loan due to insane depreciation and a too-high initial purchase price (GM certified pre-owned, all Cruzes in our area were similar quality, mileage and price). I prefer to do all of my own work and, prior to owning this car, historically I have performed all of my own maintenance, large and small. GM has tried to make their new cars as difficult to work on as possible for the average shade-tree or indy mechanic so I suspect that once the warranty is up I will still be going back to the dealer every 6 months for a 4-figure repair. I cannot wait until the day this car is paid off. It will be going up for sale that same afternoon, provided it is still running by that point.

  • Wish I didnt have to give this car even 1 star - 2011 Chevrolet Cruze
    By -

    From the looks of the car, interior and exterior and all the hot specs it included when I bought it back in 2012, fairly new with 13k miles on it. Just graduated high school. Seemed like a good buy for me and a car that would last me at least a decade. Didnt take long for that old man at the dealership to get me home in this car. But oh boy, if I had only known then, how much of a headache this car was gonna be.. After a month with the car in my hands, it went in for its first recall, where they sawed off the "engine shield" below the engine due to reports of the car catching fire from leaking oil down there. Awesome!! Not to mention those recalls on the car prior to the purchase of the car that the salesman failed to mention. From there it was nothing but downhill. This car has been in the shop on average probably a week of every month since Ive owned it. If not, close to it. Ive lost track of the amount times its needed service. Currently with 101k miles, The biggest issue me and my mechanic have had with this car is the cooling system. We cant seem to get a hold of the issue. Numerous hoses and lines have been replaced. It seems as though we fix one hose, and another goes. Including the the thermostat twice. Weve recently replaced the coolant bucket/bottle and hose leading out of it. Now were repairing the hose and lines going into the turbo. Which were thinking the turbo is next on the long list of past/present/future parts to be replaced, along with some relevant parts behind there at the same time to hopefully span out my visits to him. Some other things Ive fixed on this car include a coil Pack(@60k) because a spark plug exploded and caused damage to its housing that it needed to be replaced. Ive replaced the spark plugs a second time since then. Throttle body was replaced along with MAF sensor. Trans oil lines replaced. AT LEAST a handful of other issues have as well been addressed. Current unresolved problems include...... the drivers side heated seat which went a long time ago and the dealership said Id have to buy a whole new seat to fix that, fuhgettaboutit. The trunk latch died a long time ago too, oh well. Middle arm rest and compartment door/cover isnt so durable either.(doesnt stay shut, velcro does wonders). Also seems to be leaking oil from the valve cover and rear main seal. Im sure Ill get around to that someday. Orrr, just let it leak oil and coolant til the car finally gives in aND sets itself on fire and burns up. Really looking forward to that day. Can you blame me? Until then, Ill just keep dreaming about driving it thru the front doors of GeneralMotors with joy. I received a settlement from GM for this car that only paid to get it back from the bank when they repoed it 2 days before the check came in the mail. I was four months behind on payments because that money was paying to keep the car on the road. Shame on who? Clearly this car was the biggest mistake of my life thus far. Financially at least. If you own or owned [non-permissible content removed] car, God bless you.

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