Overview & Reviews

The 2013 Cadillac XTS is an all-new model.

• Spacious cabin
• Available all-wheel drive
• Many available safety features.
• Top-notch materials
• Cutting-edge multimedia interface

• Lackluster acceleration
• Narrow trunk
• Tech overload could turn off traditional buyers.

User Reviews:

Showing 1 through 10 of 21.00

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  2013 XTS Luxury Edition - 2013 Cadillac XTS
  By gjohn1964 - September 25 - 9:42 am

  This car has a beautiful design inside and out. I have had problems. The car came without wheel locks which led to my rims being stolen 3 months into my lease. On two occasions the rear suspension has dropped, literally bottomed out. The local dealer was kind but not equipped with the training to deal this problem. Third time, they replaced rear compressor which seems to have done the trick. At 24,000 miles, one of the battery cables became completely corroded. Is technology taxing the battery too much? Great car on the road, but leaving someone stranded three times in less than 18 months wont win reliability points. I hope the kinks are out in 2014. Nothing rides like a Cadillac.

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  Gas nozzle clicks off continuously - 2013 Cadillac XTS
  By hampstead - June 26 - 9:47 am

  I have two Cadillacs a 2010 SRX cap gas tank and a 2013 XTS a cap less design and yet I cant fill them both up at the same gas station because the nozzle repeatedly clicks off. After I contacted the dealer, and GM TAC I was told that its operating as designed. Dealer and GM smart guys say its the station pump pressure and the vapor bellows on the nozzle and go to other gas stations .. real nice solution!

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  One year review - 2013 Cadillac XTS
  By tommyycar - January 10 - 3:11 pm

  I love to drive this car. It is just the right size to give comfort while being small enough to be able to maneuver. The vehicle is great. The CUE electronics are horrible, however. Why is it that some engineer decided that a sleek touch pad appearance trumped function? I have learned, after difficulty with the touch, that the system (like an Ipad) does not respond well to fingertip touch but instead needed a finger pad touch. Okay on an Ipad, but awkward at best while driving. Certain things, like climate control and radio controls, just are easier with knobs. Also, voice recognition is terrible. I was told the noise canceling system interferes.

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  New vehicle same old GM - 2013 Cadillac XTS
  By richzand - April 10 - 11:47 am

  9 trips back to the dealer since July. The cue system seams to have problems that GM doesnt have fixes for, they should have worked all the gremlins out of the system before releasing this car.

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  Complete Lemon - 2013 Cadillac XTS
  By richzand - April 10 - 11:39 am

  I have a very bad back so I always drive a big heavy car. The XTS has coach work 2nd to none. The problem is Ive had the car back to the dealer nine times. Service is supposed to be available at your preferred dealer. But if you have a legitimate problem, and the dealer doesnt have a fix they will blow you off because you arent going to give them a perfect survey. Im currently on my 3rd dealer. Getting Cadillac involved doesnt help they tell you dealers can refuse service if they choose to. I bought my car in July, and to date the vehicle will unlock the doors at least 25% of the time. When you are trying to get out the power seats, and mirrors will start moving. No heat, at times. Bad

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  Computerized nightmare - 2013 Cadillac XTS
  By jaymedic44 - October 4 - 6:17 am

  We bought the platinum edition, liked the different grille and wheels. As the salesman was showing my wife how to operate all the features all of the sudden the radio went to full volume. The salesman tried to turn it down but as soon as he removed his finger from the button it would return to full volume. They said it needed a software update and took it to the shop. An hour later he returned and proceeded with the demonstration and it did it again, not only did the volume increase on its own you cant turn it off. Well today it is making its 3rd trip back for the same issue plus some other electronic problems such as the seat memory wont work, Bluetooth connection is often lost and so on.

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  Excellent Buying Experience - 2013 Cadillac XTS
  By keithk2 - August 23 - 2:40 pm

  I recently purchased the new Cadillac XTS and was completely thrilled!!, I had been waiting for the release of this vehicle for quite some time now and was glad to see it was finally released. I had been working through one of Cadillac’s finest representatives (Mr. Chris Ferren at Crestview Cadillac), who had been working on this vehicle with me for several months, Chris was very diligent in keeping me posted on the XTS and periodically sent me supportive media to help me make my final decision. Finally, Chris actually brought the vehicle to my residence (can you believe that!) we then finished the paperwork and spent several hours going through the details of the XTS such that I could get completely familiar with all the new gadgets. Chris is an excellent person to work with and I highly recommend him to anyone that is in the market to purchase a new Cadillac, regardless of the make or model, he’ll definitely do a great job for you. Keith Krause