Overview & Reviews

User Reviews:

Showing 1 through 7 of 7.00

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  What happened to Cadillac? - 2017 Cadillac XTS
  By Chris - January 1 - 4:18 am

  I rented this vehicle for 12 days in San Diego over the holidays. In spite of reading the manual twice and calling Onstar (they were no help), I could not figure out even the most basic commands like getting the seat memories to stick or getting the trip meter to appear on the display. Even more infuriating: most of the time when exiting the car, the drivers seat would move back and the outside mirrors would point towards the ground. While I appreciate the cars attempt to ease egress and spot puddles, the problem is the seat and mirrors would not return to their previous position when getting back in the car! Its really aggravating having to reset these items every time you go somewhere. My opinion is CUE is a disaster. It was easy pairing my phone, however. Additionally, the XTS now has rubberband 19 tires that ride like crap! I could feel every little imperfection on San Diegos crappy side streets. On the plus side, the cars handling was quite good. The XTS is a blast to throw around corners, although I miss the sound of a V8 and the car could definitely use 50 more lbs. feet of torque. Overall, I dropped this car off thinking Cadillac doesnt know what the cars mission is and who their customers are. I do know I could never spend $55K on a car whos controls cant be figured out, with a ride that my Ram 1500 puts to shame!

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  Cadillacs Cue System is HORRIBLE - 2017 Cadillac XTS
  By Bruce - January 31 - 8:08 am

  We were actually considering purchasing a new XT-5, so we decided to rent the XTS for an extended vacation that included virtually every type of driving, including city driving in Phoenix & Las Vegas, heavy mountain driving in Northern Arizona & Utah, and flat, high-speed desert driving in Nevada and Arizona. First, the pluses: overall pleasing style that offers decent interior room in a relatively compact body configuration. Fairly well-finished interior that isnt too busy in appearance. Reasonably sized trunk that will accommodate two large suitcases plus two good sized carry-on bags. Sorry, but that is where the pluses stop. Now the negatives, and there are a lot of them: Cadillacs Cue Entertainment/Info system. This is hands down the worst system I have ever used (weve had Mercedes, Volvos, Jeeps, Ford products with My-Touch Sync, as well previous model Cadillacs, all with factory navigation systems to compare). Get your hands anywhere near the touch screen and half the screen displays control icons for the various functions the system offers...this is INCREDIBLY annoying, especially when you are using the sometimes accurate navigation screen. Our car was 3 weeks young and had just 1,000+ miles on it when we got in it, so one would assume that everything should be in proper working order. The navigation system occasionally worked well, but on at least three occasions over the 1,600 mile, nearly two-week "test drive" we gave this car, it changed turn-by-turn directions while we were driving it. Voice control worked well about half of the time, with the other half being so bad that it was actually comical. If I didnt know that it was giving us bogus instructions, we would have ended up in Canada instead of Las Vegas. Once, the voice told us to proceed 2.6 miles and then take a right, but the route shown on the screen indicated a left turn only 100 feet ahead...TOTAL junk! Cooled seats: first car I have ever driven where the cooled seats turned on by themselves when the car was not started remotely on a hot day; very bizarre. Climate Control: Set at 72 degrees on auto-temp with an outside temperature of only 78, the thing blasted cold air for hours at a clip; heat sensor must be mounted in the top of the dash where the sun is always on it. Cruise Control: Lots of luck figuring this one out. Hit the resume switch and it might go back to the previous speed, or it might choose a higher speed in 5-mph increments. One time, it was set at 82 mph, and when I hit the resume, it took-off and showed it was set for 90! During mountain freeway driving, the cruise is incapable of maintaining a steady speed. Shifting: car automatically downshifts on steep mountain grades, even at freeway speeds. Suddenly the tachometer will go from 1,200 RPM to over 4,000 RPM in an effort to slow the car down even when the driver isnt using cruise control or the brakes. This is extremely annoying and completely unnecessary. Interior storage: no place for sun-glasses, cup holders are not cooled like some competitors, making water bottles rather warm while driving in the desert. Absolutely stupid compartment hidden behind climate & radio controls that is activated by touching the bottom edge, engaging an electrical motor that swings the entire panel upward, providing nothing is obstructing it...a good conversation piece that serves no purpose. Perimeter sonar sensors: Audible about two milliseconds before impact requiring driver to rely only on the visual indicators...great when in reverse! Rear camera: Rendered totally useless at night because of the glare from the center mounted back-up lamp. Sun Glare: dash appearance strips cast a glare on the side glass that inhibits the vision of the drivers side rear-view mirror. Power Adjustable Steering Wheel: Not enough vertical movement; stays too high in the lowest position adding to arm fatigue on long drives with hands at the proper 10 oclock/2 oclock position. Head Restraint Adjustment: Only up & down...really?? On a $60K automobile?? Okay, mercifully, Im going to stop here. If you are still considering this over-priced, under-engineered, horrible excuse for a luxury car, then have at it. Weve owned new Cadillacs in the past, and they have been less than stellar. Hoping that General Motors had finally shed some of the deadwood executives that drove it into bankruptcy, we decided to give Cadillac a chance at winning us over again...Not going to happen! I would guess that the biggest market for this car is the rental car fleet at heavily discounted prices, because this car just doesnt cut it.