Overview & Reviews

The SRX is an all-new car-based luxury SUV that shares its styling and platform with the CTS sedan.

• Available Northstar V8, ample interior space, optional third-row seat, sporty handling.

• A few cheap interior materials, love-it-or-hate-it styling, V8 models get expensive quickly.

User Reviews:

Showing 1 through 10 of 199.00

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  Save your $, this cars a lemon - 2004 Cadillac SRX
  By annalisef - July 12 - 12:17 pm

  My 2004 SRX has 56,000 miles on it- in the past nine months I had the power steering rack replaced 3 times. There are numerous electrical problems on the car- doors wont stay shut while driving, third row of seats wont go down, battery keeps dying unexpected and Ive replaced it. There was battery drainage in two spots- interior lights blew out, constant engine leaks from trans fluid and power steering. In the past two months, it has been in the shop more than I have driven it. The most unreliable car. I will never purchase another Cadillac product. From what I have read, many other people have experienced the same type of problems with this year/make car. Dealing with Cadillac is awful too.

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  Never Again - 2004 Cadillac SRX
  By Super T - May 27 - 11:18 am

  After owning Acura, Lexus and BMW vehicles we decided to try a Cadillac since we thought the SRX was for us. What a mistake. GM still doesnt get it. The sunroof had a rattle that could never be fixed. Gaps were found in the body panels that were letting water in and causing mold. You couldnt get out of the car without wiping your leg on the rocker below the door.

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  I tried to love it... - 2004 Cadillac SRX
  By Julie - February 11 - 11:50 pm

  When I first saw this car, I immediately fell in love with the design. The sunroof is amazing, the shape of the car and body style is beautiful... but thats where it ended for me! I have only owned this car for 6 months, but it has been in the shop over 10 times for various expensive repairs... new cat converters, new air ride suspension, 2 new power steering columns, various wiring issues, new spark plugs and coils... it has cost us thousands in repairs, not to mention the hassle of dropping it off at the shop approx every 2-3 weeks! This is definitely not the quiality a cadillac should be!

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  An Example why GM needs bailout money - 2004 Cadillac SRX
  By Marco Man - April 27 - 8:54 am

  After my wife totalled our 2002 Mitsubishi Montero (which she drove for 7 years without 1 issue) we decided to buy the SRX. Why? It ONLY had 52k miles on it, and it had a 6 year 100k warranty. So here is where the fun begins (not really). 1st week, both rear windows stopped working, rear seats ratted, engine light came on, outside mirrors stopped working and engine was making weird noise. Luckily it was all covered under warranty. In the end, 11 parts were replaced INCLUDING 2 timing chains. Remember this car had only 52k miles on it and was certified pre owned. In the end, seats still rattle, and outside mirrors still dont quite work right. COME ON GM, make a car like the Japanese.

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  Last Cadillac for me. - 2004 Cadillac SRX
  By Skylar10 - December 29 - 3:45 pm

  Have not been pleased with this Cadillac. I had never owned a Cadillac and I can truthfully this will be the last one. The transmission is extremely rough shifting at lower speeds - normal says the dealer. When it is cold -has real trouble shifting from reverse into drive -dealer can never duplicate this problem when I take it in. It uses a QT of oil every 1000 miles - no leaks and this is normal per the dealer . The check engine light goes on and off but the dealer cant find out why. Panaramic sunroof makes lots of noise - dealer cant seem to fix that problem either. Throttle body and fuel pump both had to be replaced at 50k.

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  Its Finally Gone - 2004 Cadillac SRX
  By Unhappy Owner - June 18 - 2:55 pm

  The SRX was sold last week with absolutely no regret. We were very excited when we originally bought the SRX because of its looks and performance. Both of the attributes held to be true to the end. Interior finish was awful and build quality was about as bad as it could get. The dealer tried to make things work but Cadillac was very uncooperative. The sunroof would not function at times and creaked and rattled all of the time. The engine burned 5 quarts of oil in the last 8k miles driven and Cadillac said that was in tolerance. The final straw was the sunroof began leaking with water pooling under the third seat. It really is too bad that the car had to be dumped on the market.

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  Worst Car Ive Ever Owned - 2004 Cadillac SRX
  By Joe - February 8 - 8:28 pm

  This is the worst vehicle Ive ever owned. It has had too many problems to list, but they include the audio computer programed for a CTS, the wrong seat installed, water leaks, power window failures, etc. I cant believe Cadillac put its name on this car. Too bad because I love the looks both inside and out. Its comfortable on the highway and very pleasant to drive anywhere. It could have better gas mileage, though. Its the right size and has good storage capacity. Ive had lots of people admire it and ask how I like it. Too bad I have to tell them what a lemon it is.

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  Wouldnt Buy Again - 2004 Cadillac SRX
  By Kimberly Gasaway - November 14 - 3:11 am

  There is limited rear visibility due to the head rests in the back. of my 2004 Cadillac SRX. This has always been a problem. The panarama roof is rattling like crazy. The rear light popped off when the car was brand new. They said this was due to the heat of the sun. Also, back hatch bent. When this happened and the car had to be in the shop for some time. The paint was never the same. There has been two more recalls since then. Lastly, the finish on the stereo is peeling. I am having too much trouble with my SRX for a brand new luxury car.

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  Nothing but problems - 2004 Cadillac SRX
  By krob - February 1 - 3:19 am

  I loved this car when I bought it, but very shortly after came to hate it. Door well width too wide. Has 8400 miles and has been in shop for 41 days. 4 times for oil leak, 2 times for part of engine cylinders not running, currently has a loud noise in front struts and vibrates through front floor. Terrible gas mileage - 11 mpg in city. Seats arent very comfortable on long trips.

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  SRX needs help - 2004 Cadillac SRX
  By DTE - July 2 - 2:00 am

  After one week and 1,400 miles, the main computer failed and when I called on-star,it took them two hours to find out the tech on-call didnt have his beeper. They had to page another tech and he responded. The dealership didnt have the part on hand and I had to wait 3 days for a repair although they did provide a loaner. Two weeks later the computer started to reset data on my radio, as well as the onboard computer and they dont know why. Im certainly not a repeat buyer.