Overview & Reviews

Completely and controversially redesigned, the 2002 BMW 7 Series arrives chock-full of innovative technology and luxury trimmings.

• Advanced powertrains, sumptuous luxury, technology showcase.

• Toys can be distracting from the task at hand, odd styling details.

User Reviews:

Showing 11 through 20 of 103.00

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  GERMANS GONE WRONG - 2002 BMW 7-Series
  By GENGHIS - November 22 - 2:00 am

  IDRIVE IS IMPOSSIBLE. NEEDS REPROGRAMMING EVERY FEW MONTHS AND THEN VERY DIFFICULT TO OPERATE. INTERIOR TRIM IS CHEAP PAINTED PLASTIC AND PAINT CONTINUALLY PEELS OFF. HAVE USED TWO DEALERS TO SERVICE AND BOTH ARE WELL BELOW PAR FOR LUXURY DEALER. HAVE ALREADY GOTTEN NEW 2004 JAG VANDEN PLAS AND LOVE IT. NO COMPARISON!!!

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  $79,000 worth of gagets - 2002 BMW 7-Series
  By Jerry Madden - May 6 - 2:00 am

  I enjoy driving the car but have had eight recalls since owning the car. Most all of problems have to do with the computer or iDrive which is a mess to use. There is still the constant hesitation which they are unable to fix. Overall the car is overated,over "gageted", and over priced. BMW rushed the car to market a year too early.

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  An expensive lemon - 2002 BMW 7-Series
  By VA BMW Owner - April 11 - 2:00 am

  I drove my 2002 745i for six months before I finally was fed up with the never ending updates/defects and traded the car. I quickly learned the iDrive system and I have no patience for the whining computer illiterate types who bought the car and cant figure out how to use it. This car had a never ending series of bizarre defects and constant problems that were repaired 2 or 3 times with little success. I also tired of the never ending series of software updates and control module replacements that required an average of 3 days in the shop per round of updates.

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  A Poor Choice - 2002 BMW 7-Series
  By AlmostEXBeamer - February 13 - 2:00 am

  The yellow caution flag unfurled shortly after I took delivery of a 745i in May, 2002. The clock lost time, the sound system developed a roaring hiss and the navigation system intermittenly stopped working. The clock module, the computer screen, and the navagation system were replaced. The car lost battery power once. Last autumn, an engine malfunction developed. The alloy coating the valve stems flaked off. One cylinder was scored, so the ENGINE was replaced! Did I mention a defective ignition coil after 9000 mi? I think the dealer did as best as possible. No matter how much sugar you put on a lemon, you are still left with a sour taste in your mouth.

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  In the shop again! - 2002 BMW 7-Series
  By uscdentist - January 31 - 2:00 am

  This is my 8th BMW. It is by far the most unreliable one I have owned. Today I had to drop it off at the dealer after the ENGINE MALFUNCTION light came on. The one thing I didnt expect to go wrong in this car was the engine. I guess the suspension is next.

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  HOW DO YOU SPELL "LEMON"? - 2002 BMW 7-Series
  By cpablum - January 22 - 2:00 am

  DONT BUY THIS CAR! THERES A VIBRATION IN THE STEERING WHEEL THAT CANT BE FIXED, MORE ELECTRONIC GREMILINS AND FAILURES THAN I HAVE SPACE TO MENTION. BMWNA IS PLAYING HARDBALL AND WONT REPLACE THE CAR, BECAUSE THEY KNOW A REPLACEMENT WILL BE NO BETTER!

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  My Wife Misses the Radio - 2002 BMW 7-Series
  By toothdoc - December 11 - 2:00 am

  The car rides great, except if their is snow on the ground. this is no Audi I,m getting the new A8 in June. My wife hates i-drive she needs a radio. I think that not having steptronic in a vehicle that cost 80,000 is unaceptable. the car is a great cruiser and comfortable. i-drive is a little bit of a nuisance, you have to select sport mode each time you start the car for edc control. The shifter and keyless is a nightmare for valet parking and car washes.

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  Released with bugs - 2002 BMW 7-Series
  By fisheater80 - September 10 - 2:00 am

  Awsome handling and an absolute road machine for highway or country roads. But way too many bugs for the BMW flagship. Should have waited to release. Intermittent window, radio, trunk release, phone keypad problems. I- drive reprogramming better, but still has bugs. Hesitation at stoplights is the most maddening thing.

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  iDrive Failure - 2002 BMW 7-Series
  By I.M. Frustrated - September 9 - 2:00 am

  I have owned this car for 97 days. Unfortunately for me, it has been in the shop 55 days and counting. The iDrive system locks up frequently and when it does you lose the radio, phone and navigation systems. I might understand it if this was a buget priced Daewoo or Kia, needless to say, it is not what I expect from a car that costs $80K. As many other people have noted in the consumer reports, the dealerships are worthless at solving the problems. The one Im working with in Buena Park, CA, is no different. BMW does not understand Customer Service.

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  Should have waited one year more - 2002 BMW 7-Series
  By GD - September 6 - 2:00 am

  Just took delivery on 8-1-02, since then the car has spent 90% of its life being service for all sort of problems. Battery keep discharging by itself overnight, need to boost the car every morning. Dealer has no clue what the problem is or how to fix.This is my 4th 740iL. In all fairness the dealer has been very helpfull providing another 745 as a loaner car. Guest what, the new replacement 745 has as many problems as my own car. BMW needs to train dealer on how to service the car. They should have waited another year before introducing this car.