3 Star Reviews for Acura TLX

Overview & Reviews

Average Score

3.90/5 Average
171 Total Reviews

User Reviews:

Showing 1 through 10 of 171.00
  • I was shocked! - 2015 Acura TLX
    By -

    It took a while for me to get over no spare tire with this car or you can buy one for about $300.00 - 400.00 but we had a problem, the battery went completely and couldnt be jump started. We then found out that with the awful new transmission they forgot one thing.......you cant put the car in neutral to push it unless it starts. Roadside assistance came out and they had no idea, I called the dealer and they said the only way to move the car is to jack up the car and put rollers under the tires. So I wrote Acura and this is what they had to say "We value you as an Acura client and we appreciate the opportunity of responding to your concern. On behalf of Acura, we offer our sincere apologies for the circumstances which prompted you to reach us. We assure you of our interest in your feedback and we thank you for bringing your concern to our attention. Upon further research, the information provided by your dealership is correct and we apologize for any convenience this may have caused. It is our pleasure to note your valuable feedback as Acura strives to produce vehicles which exceed our clients expectations and your insight assists us in fully understanding consumer perspective." Do with it what you may but I think its clearly a case of engineers not thinking about the consumer. Its just like when they reasoned no spare tire saying it increased the fuel mileage...I found that funny. Acura is losing site of you and me. My 4th Acura and surely my last.

  • Outdated tech package makes the TLX a near miss - 2015 Acura TLX
    By -

    There are many things that I expect from a mid-level luxury car and the TLX is a miss on half of them. The climate control system when set to auto seems to set the fan speed on the higher settings which are extremely noisy and doesnt seem to hold temperature very well. The lane keeping system is a dangerous miss it disengages often and for no apparent reason with an almost inaudible chirp, and sometimes doesnt indicate that it has disengaged at all. The navigation system is awful The trip planning doesnt take into account traffic when calculating route times and therefore you will often get the worst routes. There is no option to send route information or addresses from your phone/online to your cars nav. The transmission is smooth in normal mode but the economy mode is a little herky-jerky. Shifting from park into reverse on a slight incline (think driveway) results in a gut-wrenching noise. The sport mode and sport+ modes are fun in winding mountain roads, but the lack of any acceleration limits their fun factor. Braking is mushy. The seating is spacious and comfortable in both back and front. The seating controls are intuitive and easy to reach. The two driver settings are tied to the keys which is a nice touch. The trunk is also large and easy to access. If the lane keeping system and nav performed as expected this would be the perfect touring car , but like I said its a near miss

  • Love this car from the outside - 2015 Acura TLX
    By -

    Once you get in, and drive - particularly at NIGHT is when you really cant stand it. The lights are so very dim - we live in an area with no street lights. Test drive was on a highway - and didnt notice how DARK the car is. When you come to an intersection and need to turn - you see an absolute BLACK HOLE on the sides of the car - no visibility whatsoever. Cant see a deer, dog, bear, bicycle rider, pedestrian - zip nada nothing! You have to use the high beams the entire ride - and my 2006 Acura had great lights. Loved the look of these LED from the outside, but the brightness is very short distance ahead. Makes you very unsure around the next bend. I have to look into some type of fog lights being added, because my husband and I recognize we could well be killed driving this vehicle at night. The transmission is quirky - especially around 40-45 MPH, does this zooming up thing while you are coasting. Should you take your foot off the gas to approach either a hill or railroad tracks - the car comes to life and speeds itself up! Craziest thing. Absolutely HATE electronics all on the screen. Simple function like adjusting fan speed cant be accomplished because of the glare on the screen. Just give me a dial! Why does the car rock repeatedly every time I brake - no matter how gently? I feel that someone went way too far with the electronics, and over engineered what ought to be simple tasks. Headlights are DANGEROUS and I foresee a recall in the near future - as was the case with the shiny ac vents reflecting off the mirror - which were replaced with black matte ones. BTW - Still havent found the odometer??? 6 Weeks of ownership.

  • Good value but transmission annoying! - 2015 Acura TLX
    By -

    Leased the car about a year ago. Like the gas mileage but it has some annoying traits like the transmission. I should preface my comments by stating that I my previous car was a 2012 Audi S4 with manual transmission. This car was real fun to drive with the stick as I was able to stay in gear for max performance... My motivation for going with TLX was to get something more practical for work as I drive approx. 20K per year calling on clients and a manual tranny can be difficult if you run into stop and go highway traffic. Also wanted to keep my costs down so the TLX fit the bill for that reason as well. Anyway, the TLX even in sports mode tacks too high at lower gears and is sluggish in higher gears. I dont bother with the paddle shifters because I cant be bothered. Not the same as clutch and shifting. The other thing I find annoying is not being able to permanently disable the auto shut off which shuts the engine off when you come to complete stop in traffic or light. You can shut if off by pressing a button by the transmission controls but you have to do that every time you start the car. I forget to do this sometimes and car shuts off at light - completely unnecessary for the minimal positive affect on gas mileage in my opinion. In short, it is a solid car that I use primarily for work. It is dependable and provides very good gas mileage but a bit boring to drive. In hindsight, I wish I test drove a 2013 or 2014 Lexus GS 350 AWD on a purchase basis. I have a feeling that I would have liked the transmission more and would have been happy to give up a mile or two per gallon for a smother shifting tranny. Two more years to go on lease so plenty of time to research next vehicle!

  • Critical but Subjective Review - 2015 Acura TLX
    By -

    The TLX does represent the best value for your money, with all the useful entertainment and drivers assistant features, quiet ride, and comfortable seats. Then here is the big problem that has made me and many others regretted its purchase. The TLXs all new 8-speed DCT is causing all kinds of problems: Hard jerk right before entering a complete stop(like the car has been rear-ended). Delay during acceleration after momentarily letting off gas - engine revs up and then the car slams into the gear that it finally selects - especially dangerous when coming out of a corner or attempting to accelerate after yielding in an intersection. Takes 2-3 key strokes turn on heated seats!!

  • 15 TLX - It is not that "kind of thrill" - 2015 Acura TLX
    By -

    Got a great deal on the TLX end of 2015 and only bought it due to getting thousands off sticker. I did not think the 1,000 off sticker was justified for this car after driving it earlier in the year. It does have a great smooth, quiet ride. The 4cyl has more than enough power with the 8speed DCT. It is nice having the rear cross and blind spot protection and it is a great highway cruiser getting around 35 on premium gas. Do not believe the dealer than you can run 87, well yeah you can but the engine knocks. So pros: Quiet ride, very nice ride over bumps etc, sound system is great and gas mileage is good for a car this size. Cons: 2,000 miles into owning the car noticed a crease in the headliner, not just a wrinkle as I thought. The headliner was broken, how did that pass QA? Dealer had to pull windshield out to put a new one in. Just great having a new car all ripped apart. This warranted 2 trips to the dealer, because it was not assembled 100% like new when I went to pick it up and they had to order more parts. Fit and finish inside is just ok, I would expect better for the luxury brand of Honda. Touch screen for hvac is just dumb, good I have LKAS cause you need it while changing the controls. Granted I knew this and thought I would get use to it, but give me knobs back please. Now my most recent issue is the car when sifting out of drive will not go into reverse, you have to play with the trans to get it to work. 50-75% of the time it wont go in reverse. On day one at the dealer I was told this never happened before. Now on day two being told it has happened before and it is a shift cable that is damaged. I asked what caused the damage and I was told Acura does not know. During this visit also asked to fox the rattle/vibration in the headliner. So much for no rattles after the car was ripped apart. Now to see how the panels are fitting after being ripped apart twice now. After the first time they certainly dont look like my loaner now where it is all neat and tight. And forget calling Acura Client Relations they are a joke. Person today was rude and told me they cannot do anything about these issues and that the dealer needs to address any complaints since they sold the car and each dealership is an independent business from Acura. Based on the call today, I guess Acura doesnt give a crap about the defects they put out from their production lines. I had some initial problems with my Jeep, and I have to say their customer service puts Acura to shame! Overall I want to like the car, but so far the ownership is not what I had expected from an Acura product. Go read consumer reports and check out what they are stating about the Acura brand this year before spending your hard earned money. Update: ending up selling the car. Around 8000 miles my seat seemed to break in, however where the seam is on the back by your lumbar area stayed firm. After driving. Ore than 2+ hrs it was like something was stabbing you in the back. I took some trips in my jeep, and bam my back was no longer sore. I tried to get two dealers to look at it and both said nothing was wrong with it. Ended up ditching it as I could not take it anymore.

  • Love/Hate relationship - 2016 Acura TLX
    By -

    Let me start by saying I have mixed feelings about this car. When I first began the lease, I was in love with this car. Great highway fuel mileage, very comfortable, love the safety tech, great night visibility with LED headlights, good amount of power, and with the SH-AWD this car is a unstoppable in snow. Seriously, I have never owned a vehicle that performs so well in snow. I leased my TLX due to the Acuras reputation for outstanding reliability. Unfortunately, I have learned that reliability is not one of the TLXs strong suits. The car has been back to the dealerships 3 times within under a year of owning it. Each time with a list of problems. The fuel pump has been replaced already, entire dashboard of car removed to replace the fan blower motor that screeched every time climate control was turned on. The car is pretty quiet going down the road, just making the many rattles within the car even more noticeable. The blind spot monitoring system on the passenger side acts up, and the adaptive cruise control will turn off randomly, not working again until the car is turned off and started again. At random times the heated seats refuse to work until again, the car has been turned off and started again. I was planning to purchase this car after the lease was done, but that is the last thing I would like to do at this point. I am extremely disappointed as this is not the reliability I was expecting from a $45k car, especially an Acura. I am currently working with the dealership to have this car taken back early.

  • ACURA aint what it used to be ... ! - 2016 Acura TLX
    By -

    I should not have leased it without test-driving it first. But I did so, sight unseen, because this is my third Acura. I buy them for safety. My first Acura (2009 TSX) was T-boned by a truck into my drivers door: my passengers all walked away and for me, only a few ribs and sternum were cracked from the airbag. The car was a total write-off so I immediately replaced it with a 2014 Acura TSX and leased that for 3 years. Earlier this month, I had to lease a new 2016 Acura TLX because they stopped making the TSX, And I say "TskTsk" to that as the TSX is a far superior car vs the TLX. I no longer have the confidence to accelerate out of a situation. The car literally "lugs" before it gets going with a noticeable pause and delay. Once its at highway speed, all is good and the gas mileage is terrific at 35 mpg hwy. The technology package safety features for lane-keep assist, braking, warning of cars in blind spots, etc are all very good. I love the smart wipers which sense moisture and automatically adjust wiping frequency. Im disappointed in the navigation as you now have to be parked in order to set a destination or change en route. The touch-screen is awkward with a significant time delay and requires an unnecessary number of double-clicks on "OK" to advance to the next field when inputting a direction, phone number or song look-up, etc. The drivers seat feels like a cockpit. Very cramped. Im not that tall (59") yet I have no head room and my legs are cramped. The cup holders are less than 4" deep and tall coffee thermos or take-out sodas flop around in there. The drivers side mirror has a "bonus" feature of a split mirror to show more - all it does is distract and make it difficult to use. All of the mirrors need the warning "objects are much, much, much closer than they appear" because the mirrors reflect a significantly greater distance than other cars seem to and this requires some spatial learning and driving practice to adjust to. They removed the tiny storage pockets on both sides of the center dashboard console - too bad! Those were handy for eye glasses, pens and that sort of thing. The engine is much noisier versus the TSX. In fact, in my TSX, people crossing in front of me in parking lots or on the road would not hear my car idling. In contrast, the TLX announces its presence from half a block away ... inside, while driving, you hear this noise too. In the first week of leasing it, I drove my car 1,700 miles on a road trip. My tire was shredded and I had to be towed because Acura no longer includes a spare tire or even a donut. Instead, they provide an emergency repair kit with a sealant (which I blew out trying to fix my tire and each canister costs $65 to replace). Overall, Im disappointed. Sure, the technology is cool but at what cost? So quality, comfort and ride performance are compromised for some cheap electronics? This is my last Acura!

  • Great car except for LED headlights - 2016 Acura TLX
    By -

    Everything about this car is pretty nice. Cabin layout, trunk space, ride comfort, acceleration, etc all done to excellent standards. However, the LED headlights make this car dangerous for night driving. Projection down the road in ideal night conditions is at best mediocre. Rain or snow conditions are downright scary. The lights have NO sidesplash. Going around a dark corner is like driving into a sheet of darkness, nothing can be seen until the turn is fully made! The IIHS has found the same in their ratings and gave the TLX LEDs a poor rating. Hopefully Honda will be shamed into correcting for the next model year? If all you do is daytime driving - this is the car for you. Otherwise stay away!

  • 2016 TLX v4 transmission jerk nightmare - 2016 Acura TLX
    By -

    A long time Acura owner loved my TL. Car was totaled and decided to buy a new car between TLX and mazda 6 GT. I heard the 2015 transmission problem and was told by dealer the problem has fixed. Searching online found no report on the 2016 model and people talking about the problem has been fixed by updating software (I was wondering if they are hired by acura!!). I did tested the car I want to buy for 30 min stop-go many times and noticed nothing (at 65F). After 400 miles or so the car started to jerk at 0-30 mile/hr at all first 3 gears 80% to time (between 32F to 50F temperature). Now at 700 miles the car started to jerk when slowing the car from 30 - 0 miles/hr. What a nightmare to drive the car. I hope Acura come out a real solution to the issue and fix the problem.

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