Automobile shopping isn’t always a fairy tale. There are so many options for purchasing a vehicle today, that the process itself can be discouraging and often overwhelming. When it comes to a car Salesperson, we all know the stereotype; sleazy, pushy, and more concerned about their own salary then getting you the type of car you want. Of course, like all stereotypes, that picture we have in our head of a car Salesperson isn’t always true. If you find the right Salesperson, who is willing to work with you and help you find what you’re looking for, it can change your entire experience of purchasing a car.
To help you when it comes to determining if you’ve found a good Salesperson, we’ve put together a short list of tips and tricks for finding a Salesperson that will work for you!
A great salesperson will greet you with a smile and a warm welcome. They won’t be pushy or anxious. They will shake your hand firmly and make eye contact.
A great salesperson will use qualifying questions to lead you straight to your dream car. Asking valid questions shows that salesperson is listening. Not listening is one of the biggest complaints customers have about automobile shopping, and understandably so! You are about to make a big purchase, and you should be able to get what you are looking for, not what the Salesperson thinks you’re looking for. That being said, if you feel like you’ve found a good salesperson, be open to their suggestions! They may have some options that you don’t know about, and it may be a good fit for you and your lifestyle!
3. The “Walk-A-Around”:
You want to make sure the salesperson shows you the cool, exciting features of the car you chose. They’re also proving they know their stuff. They’ve continued their education on the product shows they are serious about their craft and that’s the kind of salesperson you want on your team.
4. The Test-Drive:
This is the point in which most buyers determine if they love or hate a car. A great salesperson will take a drive with you and continue to talk about the features and benefits. There is nothing wrong with “soft selling,” but some Salespeople see at as an opportunity to close a sale. A good Salesperson understands that Test-drives are an opportunity for a customer to become acclimated to the vehicle, and that should be their first priority.
Many dealerships employ the “let me check with my manager tactic”, which usually means the buyers end up in long winded negotiations. Look for a salesperson who will be up front, let’s you speak with their manager directly, and doesn’t prolong the signing process.
6. Proper Delivery:
So you’ve bought your new/new to you car, and you are at the dealership to pick it up. Does the car have a full tank of gas? Is the automobile cleaned? And lastly, does the salesperson reiterate that he/she is always available if you should have questions? Does the salesperson follow-up no later than three days after the purchase to make sure you are happy with your purchase?
Buying a car can be a stressful process, and your Salesperson is there to help, not hinder. It may not always be a fairy tale, but with these tips, you can find the right Salesperson to get you your happy ending!