"Vehicle Service"
Always professional and knowledgeable On servicing my vehicle
"Car Service And Oil Change"
My scheduled oil change took over 4 hours. Ford service needs to do a better job of scheduling.
"Garnet Ford Did Great"
Understanding, pleasant, thoughtful, and had the car ready
"Great And Quick Service"
Made an appoint, although it was busy, my car was taken into the garage and all work was completed in a timely manner while I waited. Staff was very friendly and helped me get coupons for the service, even after the service was rendered!
"New Explorer"
10-18-2017
Everything was great. No problems. I would choose Ford for any future vehicle I might purchase.
"Service Review"
Customer service are great, keep a customer informed and very personable.
"Customer Service"
Service done right and done on time. Brought my car for annual inspections and scheduled maintenance. The staff at the service desk were friendly and efficient..
"Bob Linda Explorer"
10-13-2017
Very good. Salesperson was very helpful and knowledgable.
"Larry J. Lester"
10-13-2017
In for scheduled service/oil cnange the works. As always I go to Byran Devoll for my service needs. he is always up frond and forthright. If he tells me something is needed I know he is not just pushing for things. To me Garnet Ford is a longer drive but I trust Bryan.
"2009 Escape Service 9/28/2017"
All aspects of my service visit were satisfactory. I appreciate the use of a loaner vehicle.
"Gator Fan"
10-13-2017
A dealership that actually listens to the customer. All my dealings with Garnet Ford have been service related. Every time that I have brought my car in for service, the service reps (Bryan & Tom) took great care of my vehicle. What is nice, is that after service, they do the usual suggestive selling for various other services, but they are for things that I am aware of and know that needs to be done, but they are not serious (cabin filter replacement, tire alignment, etc). When I go in for a transmission tune up or a cooling system flush and fill, they take care of the car, check other things out and off I go. Great people, great facility. Have not purchased a car from them so not sure about the buying process. However, within a year, I will be seeking a new vehicle and will give the sales department an opportunity to gain my business and trust!
"Back Flips"
The Service is always Great, Wayne Thomas will go the extra mile, as all who work at Garnet Ford
"Garnet Ford"
Always a pleasure buying a car there. The staff is friendly and knowledgeable. I never feel like I was taken advantage of when dealing with this dealership
"2018 F 150 Platinum"
Tony and Matt were informative during my purchase, upfront , explained what I was buying. Good experience. Good guys.
"Great Service ."
Absolutely loved our service and effisent way garnet always takes care of us and our vehicles. They always make sure we are 100 % satisfied . Nothing less will do for your team of experts of comfort and concern for our needs .
"2013 Ford Escape Service"
Was given excellent service as usual. Kept informed during the entire process on the time my car would be finished
"Mrs Joan P Selke"
Wayne was very cordial, professional and helpful. We really appreciate having a great contact at Garnet Ford. Also, the mechanics in the service area analyze the mechanical problems very quickly during the last few visits.
"Recent Truck Repair Experience"
Always positive...from the highly professional Service Managers to the quality of the reoairs.
"Garnet Ford"
This was the easiest process I have had buying a new car.
"The Purchase Of My New Ford Edge."
Overall, a very good experience. The purchase process completed with ease. I am enjoying my new Ford Edge.
"New Ford Explorer Sport"
Matt Mooney was great to work with and made it a smooth process.
"Garnet Ford Car Buying Experence"
Matt Mooney was our saleman and he was very helpful with all our questions. No pressure and was very friendly and got us a great price.
"John Cornell"
Sales person was friendly and very knowledgeable about vehicle I was interested in.
"Nice Car"
I got a very nice car with the specifications I wanted.
"Mr Rom"
08-25-2017
Easy to get service and purchase new vehicle. On our third vehicle from this dealer.
"2016 F-250"
I purchased a 2016 F-250 certified pre-owned. Matthew Mooney made the sale quick and painless. Mr. Mooney responded quickly to my emails. I would recommend this salesman/dealership to others interested in purchasing a Ford.
"My New Edge"
08-19-2017
Everything was very easy from start to finish. I was greeted by almost every employee at some point. Staff was very friendly helpful and knowledgeable and help me choose just the right vehicle.
"Ford Fusion"
08-12-2017
Great dealer! Shawn is a great salesperson! I recommend this dealer.
"Pheagle7@comcast.net"
Sales worked very hard to get me into the vehicle and put me at my payment area
"F150 Purchase"
08-10-2017
No pressure, comfortable and pleasant buying experience
"My New Car 2017 Escape"
could not have asked for any more than they did polite I would recommend your dealership to any one I know
"Leasee"
Connie and Steve were wonderful. I am a single Mom with three (3) children under 13 y/o, working two (2) jobs. They took the stress and worry out of getting a vehicle. I needed a vehicle that would safely transport my children and get me back and forth to my jobs and they did just that and more. I love my Explorer! I dont have to worry about my growing sons outgrowing the vehicle and have plenty of room to transport their friends too. Plus the payments are affordable. Connie and Steve made this an awesome experience!
"Courteous Treatment"
I bought a Ford Fusion2017 at Garnet Ford, the service was great. I was treated respectfully and this is the reason Ive bought my last 3 Fords there.
"In For Service- Out With A New F150!"
My old truck had a recall and Garnet Ford was the only local dealer to help me get this work done. Wile my truck was in getting the recall work done I asked to have the truck appeased for a trade in. EVERYONE at garnet was great! The Service manager, the sales manager and my salesman Shawn help out to make things go smooth. I went in with a recall, and left with a brand new shiny F-150 Platinum! I will return in a few years for more of the same!!
"In For Service- Out With A New F150!"
My old truck had a recall and Garnet Ford was the only local dealer to help me get this work done. Wile my truck was in getting the recall work done I asked to have the truck appeased for a trade in. EVERYONE at garnet was great! The Service manager, the sales manager and my salesman Shawn help out to make things go smooth. I went in with a recall, and left with a brand new shiny F-150 Platinum! I will return in a few years for more of the same!!
"Sales And Service Are Great - Thanks Team"
06-06-2017
Recently purchased a preowned Escape from Garnet Ford. Rob did a great job in transitioning us into a quality used car. Since that time we have used Garnet Ford service 3 times for our vehicles with great results. Quick lane service provides solid information regarding our cars which lets you know what the wear factors are and potential repairs that will be needed in the future. The techs care about your car, they listen to what your concerns are and do their best to meet your expectations. Only dealt with Mike and Dave the service writers and found them to be very knowledgeable and helpful. Thanks Garnet Ford Team
"Baught A Car With Rob Twining And Hsd No Issues"
Rob Twining showed us lots of options and explained the process clearly. The showroom and lot were easy to maneuver and they pulled no punches when it came to financing. Would go back next time with no question.
"Ford Purchase"
fairly easy, transition, went smooth, dealer had answers to questions. Bought from this dealer before and their service department is very good. They do their best to get you in and out in a timely way. Have not had a bad experience so far in the many years I have bought trucks from them.
"2016 Ford Escape"
Went in just to check things out .Ms K. Szupa was extremely helpful without any pressure. Ended up buying. Love the car. It is so nice to get in and have the seat fit just right. I enjoy driving it.
"Garnett Ford Service (chadds Ford Pa)"
05-31-2017
A solid service experience. Clean facility and reasonable fair prices on repairs
"Garnet Ford"
05-31-2017
as always garnet ford service department is wonderful !!
"Eugene Dooley"
great experience on ALL levels..thank you to the service staff especially Wayne Thomas
"Great Experience"
Dave my mechanic is the best always explains everything and always corrected
"1st 2016 F-150 Oil Change"
My first oil change on my 2016 F-150 was free. Car runs well. Easy service appointment!
"Service At Garnet Ford"
05-28-2017
quick service and good prices except the repair of my tire cost
"Garnet Ford Chadds Ford Pa"
I have had nothing but excellent service from buying my car at Garnet Ford to the servicing of my Focus.
"Garnet Ford"
Dealer has great service and I would recommend them to anyone who has or is planning to buy a Ford. I am not real happy with my 2015 Focus.as it has a poor auto trans. that is not smooth shifting and has already had the clutch replaced,
"2016 Ford Fusion Se"
05-27-2017
Dealer had exact car I was interested in buying to replace 2007 Fusion
"Yearly Inspection"
Inspection process went smoothly as usual. Kept informed of time and repairs needed.
"100k Miles Without A Problem."
Bought a 2010 Focus SEL new. Liked it SO much next year bought a 2011 Focus SEL for wife. The 2010 just turned 100,000 miles without any repairs except tires, brakes & bulbs. Did have to replace a drive shaft on the 2011 at 45k. Constantly get mail from lemon law lawyers about transmission problems. Dont know what they are talking about.
