Overview & Reviews

User Reviews:

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  I dont LOVE it - 2016 Lexus RX 350
  By Holly - March 28 - 8:02 pm

  After 11 years with a Lexus GX470 that up until the day I sold it still ran as smooth and quiet as I expected from the Lexus brand, I am very disappointed in the 2016 RX350. At only 500 miles, I took the car in as I was concerned about the following: A rattle under the car when the doors were being shut (they did fix that), a "clunk" on the right side when shifting from Reverse to Drive (mainly), I was told that is in all 2016 models. Really, a "clunking" noise is standard. I also dont find the seats as comfortable as the 2015 model, which I used as a loaner car for two days. My biggest disappointment comes with the engine, it is not smooth and quiet. I also think it accelerates slowly and shifts awkwardly. I also get a vibration on the drivers side through the pedals, floor, seat and steering wheel that is driving me mad. The dealership said the car is standard, nothing they can do. I certainly do not recall these things from a test drive, but how much can you really learn from a 15 minute test drive. I havent share my complaints with Lexus, they "thanked me for my feedback." Unfortunately I am probably stuck with this car for a year or so, so I do not lose too much money on the deal. I would not recommend this model to anyone without a very intense test drive.