2 Star Reviews for Chevrolet Impala

Overview & Reviews

Average Score

4.35/5 Average
2,036 Total Reviews
Model Overview:

When Chevrolet sent the first Impala off the assembly line in 1958, it was meant to be "a prestige car within the reach of the average American citizen." It would seem that the company was successful; six decades on, the Chevrolet Impala has become one of America's most well-known nameplates.

Since the new millennium, the modern Impala has served as Chevrolet's main full-size sedan. While "prestige car" isn't really an apt descriptor anymore, the Impala has offered a roomy interior (with available six-passenger seating) along with strong and increasingly fuel-efficient engines. In our opinion, older, used Impalas from this time period aren't likely going to be the best choice for a large sedan, as they suffer from substandard interior quality and forgettable driving dynamics. But the newest Impala, thanks to its many improvements, is certainly worth considering.

Current Chevrolet Impala
Today's five-passenger Impala starts with a 2.5-liter four-cylinder engine that produces 195 horsepower 187 pound-feet of torque. An optional 3.6-liter V6 makes 305 hp and 264 lb-ft of torque. Both engines are mated to a six-speed automatic transmission that drives the front wheels. Also offered is the mild hybrid Eco model with an "eAssist" powertrain that combines a 182-hp 2.4-liter four-cylinder with a small 15-hp electric motor, providing the best fuel economy of the Impala lineup.

The Impala features LS, LT and LTZ trim levels. Standard feature highlights for the LS include a power-adjustable driver seat, full power accessories, Bluetooth, USB/iPod connectivity and a color display. The LT adds alloy wheels, dual-zone automatic climate control and the MyLink infotainment interface with an 8-inch touchscreen display. Most LT options are bundled into packages and include such items as a sunroof, keyless ignition/entry and extra safety features. The LTZ gets these items as standard, along with leather upholstery. Other options, depending on trim level, include navigation, premium audio, 20-inch wheels, adaptive cruise control and ventilated front seats.

In reviews and ratings, we've concluded that the latest Chevrolet Impala distinguishes itself from other large sedans with sharp styling and a capacious trunk, though it loses points for some flimsy interior plastics, a fussy MyLink interface and middling fuel economy figures. Overall, though, the current Impala is fully worthy of your consideration if you're shopping for a large sedan.

Used Chevrolet Impala Models
The current Chevrolet Impala represents the nameplate's 10th generation, which was introduced in the 2014 model year. Mechanically, it's related to the latest Buick LaCrosse and Cadillac XTS. Compared to the previous Impala, the latest generation is more stylish, with bigger curves, bolder lines and a bit more length. Inside, there's a modern design, higher-quality materials and up-to-date electronics.

The previous, ninth-generation Chevrolet Impala was produced for the 2006-'13 model years. Improvements on this model compared to the previous-generation Impala included new engines, more composed handling, a higher-quality interior and updated styling. Even so, we generally regarded this Impala as pretty forgettable and outclassed by any of its contemporaries.

Impalas of this generation were offered in three main trim levels: entry-level LS, midgrade LT and range-topping LTZ. From 2006-'09, there was also an Impala SS.

Typical features for the LS models included 16-inch wheels, a front bench seat, air-conditioning, full power accessories, a tilt steering wheel, a power driver seat, a single-CD audio system with an MP3 jack, and keyless entry. Moving up to the LT model added alloy wheels and a few more features, while the LTZ included 17-inch (later 18-inch) alloys, heated leather seats and a Bose audio system. The SS came with monochromatic exterior paint, a performance-tuned suspension, 18-inch wheels and a rear spoiler. LS and LT models could be optioned with a front bench seat, which increased passenger capacity to six.

Until 2012, the LS and LT came with a 3.5-liter V6 engine that produced 211 hp. Standard on the LTZ of the same period was a 3.9-liter V6 good for 230 hp. All of these Chevy Impalas came with a four-speed automatic transmission. The Chevy Impala SS model of this period had a 303-hp 5.3-liter V8 and the four-speed auto. For 2012 and 2013, all Impalas received a new 300-hp 3.6-liter V6 and a six-speed automatic transmission. This engine yielded quicker acceleration and better fuel economy to boot.

In reviews at the time, we found that the ninth-generation Impala provided a number of big-sedan perks, including a smooth ride, quiet interior, seating for six, decent crash test ratings and a generously sized trunk. The problem was that the Impala didn't excel in any of these areas and was generally hamstrung by underwhelming performance, bland styling, cheap-looking interior materials and a lack of feature availability. Contemporaries like the Dodge Charger, Hyundai Azera or Toyota Avalon make for better used choices.

The eighth-generation Impala was offered from 2000-'05, marking the resurrection of the Impala as a mainstream offering. There were only minimal changes during its production run. Its basic dimensions are very similar to those of its successor, but it was even less competitive in its class. For this generation, there were two main trim levels -- base and LS. In 2004, Chevy added the SS trim.

The base model was powered by a 3.4-liter V6 engine that produced 180 hp. Stepping up to LS trim got you a 200-hp, 3.8-liter V6. The SS had a supercharged version of the 3.8-liter V6 making 240 hp. Though popular in terms of sales, this Impala did not fare well in reviews conducted by Edmunds.com editors. Noted downsides included bland interior and exterior design, vague steering and a soggy suspension on base and LS models.

Prior to this, there was a short-lived Chevrolet Impala SS. Offered from 1994-'96, it was based on the rear-drive Caprice. The SS featured a 260-hp, 5.7-liter V8 derived from the Corvette, large 17-inch wheels and tires, a sport tuned suspension, a monochromatic exterior (black only in its first year) and many hardware upgrades normally fitted to law enforcement vehicles. Today, the ‘90s Impala SS's have taken on a "collectible" quality.

There are also plenty of Impalas left from earlier decades. Those early Impalas were often America's most popular car, and they still hold significance today. Throughout the 1960s, the Chevy Impala dominated the sales charts, culminating in 1965 when more than 1 million were sold. Though the popularity of smaller, midsize muscle cars slowly ate away at sales of the Impala, it continued to sell in big numbers, registering as the best-selling car in America in 1973. The Impala nameplate languished in the early 1980s, eventually getting dropped in 1986 in favor of the Caprice designation.

User Reviews:

Showing 1 through 10 of 2,036.00
  • serious safety issue - 2015 Chevrolet Impala
    By -

    I bought this beautiful vehicle in March with only 14 miles. Approximately 5 months after purchase, I began having trouble with the engine and Stabilitrak® system.  While traveling on the highway my check engine and traction light illuminated simultaneously.  I was also alerted that "engine power was reduced" and my vehicle would not accelerate when pressing the gas pedal.  I took my vehicle to the dealership for repairs and was informed that one of my fuel pumps had stopped working and the problem was corrected.  In September while traveling on the highway my check engine and traction light again illuminated simultaneously.  I was alerted that "engine power was reduced" and my vehicle would not accelerate when pressing the gas pedal.  I took my vehicle back and wiring in the fuel pump area was repaired. In October the same issue! Fuel pump was replaced AGAIN. GM refused to buy back stating this isnt causing safety issues despite being in a compromising position 3 times with an infant in the car. They offered an accessory certificate. This has been a nightmare.

  • be forewarned - 2010 Chevrolet Impala
    By -

    I only have 41,000 miles on my 2010 chevy impala. Never had a car with so many problems...display says engine losing power....also warning about stabil something or other...car has loud ticking noise coming from front passenger side when opening or closing doors also when starting car or turning off ignition.

  • Problems with this Chevy - 2009 Chevrolet Impala
    By -

    I purchased this car used back in 2010 with average miles. Now on my 6th year everything is going wrong. Heres what went wrong and not under warranty seeing the five (5) years are up: 1.) Car wont shift out of drive into park. $300.00 visit to the Chevy Dealer to fix. 2.) ABS light, and reduced power light came on. Another $350.00 trip to the Chevy Dealer. 3.) Now a load tapping noise from the glove box area. Another $350.00 trip to the Chevy Dealer to fix. 2 of my 4 door locks dont work properly and my check air bag light is now going on. I can only wonder how much more this will cost me!!! Very disappointed in the quality of my Chevy Impala. Dont buy!

  • Think twice or roll the dice - 2015 Chevrolet Impala
    By -

    4 months after buying a BRAND NEW 2015 Chevrolet Impala and the paint is flecking off of the ENTIRE front end of the car!!!! A 40K car and GM has not been very nice to me. They have blamed me for this. It started off as a little defect in the paint on the front bumper and over a two week time period the problem GREW to HUGE area the size of my Torso. It looks so bad that Im utterly embarrassed to drive this car. The paint actually flys off of the car while Im driving it. Now my family and friends make fun of me for driving a Chevrolet. Its so embarrassing. This is supposed to be the crème of the crop flagship sedan of Chevrolet and only now that the car looks like it has 400,000 miles on it will the dealership do anything about it. GM has just totally lost me as a customer. I feel ashamed that I spent so much money on this car. This is the NEW body style people. Ive already had three break downs since buying this. Left me stranded twice. I thought GM had changed since the bankruptsy but apparently not. Buyer BEWARE!!!!!! Should of bought a KIA. They have better paint jobs.

  • 2010 Impala - 2010 Chevrolet Impala
    By -

    Trans failed at 72k, right after warranty ran out, in spite of having transmission service performed as specified in maintenance schedule. $2000 to fix. Got used at 25k, has always used 1qt oil/1500miles. Trans shop said trans failure is common in Impala. Low roofline makes it hard to get in and out. Cramped interior. Big trunk, but nearly impossible to reach stuff in front half because of small trunk opening. Feels like being in a compact car rather than a full sized. Would not buy again.

  • dont buy unless you have a good job - 2006 Chevrolet Impala
    By -

    Had my 2006 impala as for 3 years, every time I take it to the dealer, they want 200 to 300 dollars for Senors, I dont understand what these people want from us. It seem as though Im rebuilding a car thats not even paid for yet. Please Chevrolet manufacturer, or Vice president , check into this, Im about to have a breakdown.

  • Awful - 2002 Chevrolet Impala
    By -

    I think I was particularly unlucky with the car I got, but this was the worst car I ever owned. In the 7 years I had it, I spent over $4,000 on major repairs, most of which came in the course of one year. By the end, it had rusted so badly that the fuel filter was rusted in place and mechanics couldnt put it on a lift because underside components were so corroded that they crushed. I didnt feel like I could leave town. The turn signal worked only intermittently for the last six months I owned it. I was so tired of dumping money into it that I just stopped making repairs.

  • Extended Warranty Needed - 2008 Chevrolet Impala
    By -

    We have had a lot go wrong with this car (after the warranty went off), and we are still paying car payments to the bank. Besides expected things, like brakes and tires, the following things have gone wrong on this car so far: --1) emissions vent solenoid, 2) rear defogger, 3) front wheel barrings (both), 4) window washer pump, 5) air conditioning air-vent actuator, 6) key-less door lock units (all four) It is hard to feel comfortable driving a car that can have something go wrong so often, as well as hard to find any fun in it.

  • Another lackluckster car from GM - 2012 Chevrolet Impala
    By -

    Pro: Its large. Cons: Everything else. Aside from its generic overall design, and terribly poor road handling, the Impala is very generic in both design and feel. Even with a fully loaded LTZ, I cant help but feel disappointed, and honestly a little embarrassed every time I drive this car. After all this IS used heavily as a fleet vehicle, and not only that, everyone seems to own one (why? Ill never know). Pulling this vehicle into a parking spot is near impossible on the first try- same with just about every oversized vehicle GM pumps out. Be prepared to feel every bump in the pavement too, as well as intense body lean in about every corner. Do yourself a favor dont buy this car

  • early transmission problems pleague both our chevys - 2010 Chevrolet Impala
    By -

    cant say much good noisy on rough roads and multiple trans repairs have deadlined the car while we still make payments on it.

Chevrolet Impala Reviews By Year:
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